Mercure Roma Corso Trieste 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 819

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Opis

O hotelu

  • Tylko 6 przystanków metra od Colosseum

  • Hotel z certyfikatem Green Key

  • Ekskluzywny taras na poziomie restauracji Binomio

  • Pokój typu de luxe z prywatnym tarasem i wanną z jacuzzi na świeżym powietrzu

  • Płatny, zadaszony parking wewnątrz

Nasze pokoje

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Lokalizacja hotelu

Mercure Roma Corso Trieste

CIN: IT058091A1R5DXEH2C, Via Gradisca 31
00198 RZYM
Włochy

Pozycja GPS:41.920619, 12.513735

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Śniadanie

Our breakfast is the perfect way to start the day; enjoy an extensive hot and cold buffet with local, international and gluten-free products. Or if you prefer, you can order a continental breakfast in your room.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 819

Ocena TripAdvisor  4.1/5  Liczba opinii: 2 093

Certyfikat Doskonałości 2025

Beautiful Hotel, But Disappointing Hot Tub Experience

Ocena na stronie TripAdvisor 3.0/5

Portucale Opinia zatwierdzona w TripAdvisor

We booked the luxury suite with a hot tub as a special treat to end our holiday in Italy. The room itself was lovely—beautifully designed, spotlessly clean, and the bed was large and comfortable (though a bit firmer than we prefer). The bathroom was also very nice, with a great shower, bathrobes, and slippers provided. We were especially looking forward to relaxing in the hot tub with a glass of prosecco after long days exploring Rome. Unfortunately, this part of our stay was a major disappointment. • Day 1: The hot tub wouldn’t start. It took three different staff members before the issue was resolved. • Day 2: We returned to find the tub had been emptied. As we refilled it, it suddenly turned on and splashed water everywhere. We couldn’t turn it off and had to call reception again. • Day 3: The tub didn’t work at all. We called reception and asked for the manager. After waiting 45 minutes, we were told he was in a meeting. We eventually went to reception ourselves, and the manager reluctantly came out. We paid a premium for this suite and were really looking forward to a bit of luxury to end our trip. Sadly, the repeated issues with the hot tub and the lack of timely support left us feeling stressed rather than relaxed. It’s a real shame, because the hotel grounds are beautiful and most of the staff were lovely—especially Giuseppe, who was incredibly kind and helpful throughout. Thank you, Giuseppe! Unfortunately, based on this experience, we wouldn’t choose to return.

Thank you very much

Ocena na stronie TripAdvisor 5.0/5

Ramil F Opinia zatwierdzona w TripAdvisor

We want to say thank you so much for a wonderful stay at the hotel! Everything was top notch. Delicious breakfasts, lots of food choices. The rooms are clean and in excellent condition.Many thanks to the hotel staff for the created conditions. I recommend. Grazie mille !

Thank you so much for your wonderful feedback! We are thrilled to hear that you had such an enjoyable stay with us. It's fantastic to know that you enjoyed the breakfasts, the room quality, and the service from our staff. Your kind words mean a lot to us, and we truly appreciate your recommendation. We hope to welcome you back again soon. A presto! Mathieu Director

Appreciation for Outstanding Service

Ocena na stronie TripAdvisor 5.0/5

AHMED A Solo travel - Opinia zatwierdzona w TripAdvisor

Dear Mercure Roma Corso Trieste As a employee in Accor Hotels, I would like to express my heartfelt gratitude for the exceptional service provided by Joao during my stay at your hotel. From the moment I arrived, they went above and beyond to assist me, ensuring that every detail of my experience was seamless and enjoyable. Their professionalism, kindness, and dedication truly stood out, making my visit unforgettable. and I wanted to ensure their efforts are recognized. Thank you for having such a remarkable individual on your team. I will gladly recommend your hotel to others, knowing the level of care and excellence you provide. Warm regards, Ahmed Al Subhi Fairmont Makkah Hotels & Resorts

Rome Sightseeing hotel choice

Ocena na stronie TripAdvisor 5.0/5

Chrishnine Opinia zatwierdzona w TripAdvisor

Fabulous City Break hotel, located approximately 7 minute walk from Metro Line B stop. Chosen after research for a City hotel a little removed from the noise of Rome! Would thoroughly recommend the Deluxe room with Jacuzzi and balcony. Good food - both breakfast and evening meal (only eat in hotel on one night due to torrential rain but very glad we did!)

Dear Chrishnine, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring Rome while being away from the hustle and bustle. We're glad you chose the Deluxe room with the Jacuzzi and balcony—it’s indeed a lovely way to relax after a day of sightseeing. It's great to know that you enjoyed both the breakfast and dinner during your stay. We strive to provide quality food and service, and we’re happy that you had a good experience, especially on a rainy night. We appreciate your recommendation and hope to welcome you back for another fabulous stay in the future! Kind regards, Mathieu Directeur

Terrible-never again!

Ocena na stronie TripAdvisor 2.0/5

CR2015BXL Opinia zatwierdzona w TripAdvisor

Stayed here before. This time 4 nights with breakfast. Was very much disappointed-expected much, much more for 300 Euro/night and as Gold member with more than 40 Accor stays per year. - Checkin/ Checkout extremely complicated, they don’t care you traveled 24+ hours. Not welcoming. - Hotel has still no reception, which means you have to carry your luggage down/up several stairs without help. No elevator. - The “reception” is simply a desk in front of the bar. - No upgrade as gold member. Room was tiny. - No water bottle as gold member. - Welcome drink as gold member tiny. - Reception never picks up the phone. - Room not cleaned one time. - Tea in room not provided. - Breakfast ok but too sweet. - Dry cleaning clothes messes up. Charging 300 Euro/night for this is a rip off! And it is far outside the city centre. You spend 25 Euro to get to the city centre. Why am I still staying with Accor? More expensive than competitors and no real advantages! NEVER again this place!

Thank you for sharing your feedback with us. I am truly sorry to hear about your disappointing experience during your recent stay. As a Gold member and a valued guest with more than 40 stays per year, you rightfully expected a higher level of service, and it is clear that we did not meet those expectations. I apologize for the complications you faced during check-in and check-out, as well as the absence of an elevator, which should have made your arrival and departure more comfortable. Your comments regarding the reception setup and the lack of welcome amenities, such as the water bottle and welcome drink, are noted and will certainly be addressed with our team to ensure we provide maintain standard service for all our guest. I am also disappointed to learn that your room was not cleaned during your stay and that you did not receive the tea in your room. This is not the standard of service we strive to provide, and I will address your feedback with our housekeeping team for immediate improvement. Regarding your experience with the breakfast and dry cleaning services, we appreciate your comments and will take them into consideration as we work to enhance our offerings. We understand your frustration and sincerely apologize for falling short during your stay. It is our hope that you will consider giving us another opportunity in the future to provide you with the quality experience you expect from Accor. Thank you once again for your valuable feedback. Kind regards, Mathieu SAAS Director

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 423 Liczba opinii 8.6/10 Lokalizacja
  • 583 Liczba opinii 8.1/10 Pokój
  • 617 Liczba opinii 8.8/10 Obsługa
  • 8 Liczba opinii 7.9/10 Internet
  • 348 Liczba opinii 8.2/10 Komfort
  • 335 Liczba opinii 8.8/10 Śniadanie
  • 209 Liczba opinii 8.2/10 Czystość
  • 180 Liczba opinii 8.9/10 Klimat

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