Mercure Roma Corso Trieste 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 736

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Mercure Roma Corso Trieste - Image 1
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Mercure Roma Corso Trieste - Image 4
Via Gradisca 31, 00198 RZYM, Włochy

Opis

O hotelu

  • Terrace surrounded by greenery and peace

  • 350 m od B1 i 6 przystanków metra od Koloseum

  • Hotel został całkowicie odnowiony przez projektanta wnętrz

  • Pokój typu de luxe z prywatnym tarasem i wanną z jacuzzi na świeżym powietrzu

  • Kryty parking

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Lokalizacja hotelu

Mercure Roma Corso Trieste

Via Gradisca 31
00198 RZYM
Włochy

Pozycja GPS:41.920619, 12.513735

Telefon

Dojazd i transport

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Na miejscu
  • Parking
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Śniadanie

Our breakfast is the perfect way to start the day; enjoy an extensive hot and cold buffet with local, international and gluten-free products. Or if you prefer, you can order a continental breakfast in your room.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 736

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 071

Certyfikat Doskonałości 2024

Quiet Location but handy for Metro

Ocena na stronie TripAdvisor 3.0/5

Bill Peter F Friends getaway - Opinia zatwierdzona w TripAdvisor

The Positive Points: The hotel is in a quiet location and only 4 stops from the mainTermini Station by metro. The walk from the metro station to the hotel is around 5 to10 minutes. The hotel itself is in a quiet side street with very little traffic or noise. The twin room we had was immaculately clean and well maintained as well as being spacious. The cleaner did an excellent job of servicing the room for the 4 days we were there. There was a spacious and attractive outdoor patio area with plenty of shade where you could sit and eat or have a drink. The breakfast area was well laid out. The Negatives: A nice selection of cold cuts, breads and breakfast staples. However the HOT offering (bacon/eggs/ vegetables) was tepid. This applied when we ate at 7.20 am and at 9am and at 8am. The bar service was disorganised. This was specially true in the evenings when staff seemed to be trying to take orders from tables outside as well as in the lounge area and bar itself without much focus or organization. Although the bar area itself only had 3 people at it it took 20 minutes to actually get served!!! A similar incident happened in the early afternoon when the barman was on the phone for around ten minutes while we tried to order and pay for our drinks. Clearly there is a problem with the bat service and attitude of the staff serving.

A shout out to a staff member that helped make our stay most enjoyable - Bravo!

Ocena na stronie TripAdvisor 5.0/5

scrank Rodziny - Opinia zatwierdzona w TripAdvisor

A quick review to call out some excellent customer service from one of the Mercure team. Joao Pedro on Reception did all he could to make our family’s stay an enjoyable and comfortable one. This included insisting on carrying two of our heaviest luggage down the stairs, ensuring our two rooms were adjacent to each other, as well as trying his best to make our last minute extension as painful as possible free as possible (room move etc.). We are grateful Joao Pedro and thank you for all your efforts. You are a credit to the Mercure brand. Bravo! Scott

Very helpful and caring staff

Ocena na stronie TripAdvisor 5.0/5

Zab Z Couples - Opinia zatwierdzona w TripAdvisor

I’m arriving at your hotel tomorrow and I am very much looking forward to my stay. This is mainly due to various recommendations. But I would also like to take this opportunity to thank one of your colleagues, Antonio Kothere. This kind and efficient person was very helpful in explaining to me the whole structure of the hotel and its services. He kindly helped me to book a room and plan everything for my girlfriend's birthday. He was respectful and patient. I was initially apprehensive as although your hotel was highly recommended, I personally did not know much about it. Antonio allowed me to ask questions, he reassured me and promised that my partner and I would enjoy our stay. I would like to thank Antonio for his kindness, professionalism and guidance.

Very Nice Hotel Away From the City Center

Ocena na stronie TripAdvisor 5.0/5

DoctorJehle Opinia zatwierdzona w TripAdvisor

We stayed three nights at the Mercure Roma Corso Trieste hotel in Rome, Italy, and our experience was very positive. First of all, our flight to Rome landed at the airport in the morning. Check-in time at the hotel was 2 pm, but the staff was gracious and allowed us into our room earlier, and we were able to take a nap and compensate somewhat for the jet lag. We were very grateful for the kindness of the staff during the whole time we were there. Our room was clean and quiet, and we slept very well. We enjoyed breakfast there as well as supper, and the food was amazing. The breakfast had many options to choose from, and every item I tried was very tasty. I was pleased with the varied selections of milk. I am allergic to dairy, and was glad I could have oat milk with my muesli. They had soy milk, rice milk, and other options as well. I don't see all those options in the hotels I stay at in the U.S. Usually, I am lucky to find any milk alternative. The hotel is not located near the typical tourist sites in Rome; it is in more of a neighborhood setting. You will need transportation to go to downtown Rome. But I went to a grocery store not far away from the hotel, and there are a number of good restaurants within walking distance. It was a very positive experience staying at the Mercure Roma Corso Trieste, and I would recommend it to others travelling in Rome.

Dear Guest, we are immensely grateful for his words, the satisfaction of our guests is the greatest reward for us. We thank you for giving us the opportunity to take care of your experience in Rome. we hope that in the future you will be able to choose us again, I will share with the whole team what you expressed, I am sure that it will be a valid push to motivate us to give more and more. Sincerely

Avoid avoid avoid. Do not book if you have children.

Ocena na stronie TripAdvisor 1.0/5

James M Opinia zatwierdzona w TripAdvisor

Never in my life have I been treated like this at a hotel. I made my booking via hotels.com, I selected one adult and one child, aged 17 (from.the drop down menu). When I checked in, the manager told me I should have selected my son as an adult, as 17 year olds aren't children (even though you could select his age). They have now told me I need to pay more, and for some bizarre reason, breakfast isn't included. The manager, a lady named Antonia spent possibly a whole.hour with me at the point of check in, telling me that there is a fault between the hotels.com and mercure, and that I need to pay extra, and claim it from Hotels.com, as I am the one who has made the mistake. Even though I showed her a screenshot of my booking which clearly indicates that I have done nothing wrong. What then followed was an absolute charade where she tried to make another booking to prove I'd done something wrong, which surprise surprise she wasn't able to demonstrate, as clearly I had done nothing wrong. The last thing you want after a long day of traveling is to begin your trip on such a bad foot. I've had poor experiences with mercure before and I foolishly thought this would be better. Never again. Every other hotel would say they recognise that the fault lies between them and their travel agency, and not with the individual who is staying in the hotel. Yet Antonia spoke to me as if I was a common criminal.

Dear Customer, we are sorry for your experience, generally on direct systems we do not have such problems as the age policies (childrenadults) are well specified. the intent of those who were present in the facility was certainly to explain what happened, there must surely have been misunderstandings on both sides, and for this I am deeply sorry. Our staff really has a strong understanding and helpfulness, and they always strive to offer a quality service, for young and old. The intention of my colleague was not to make her out to be a criminal but to explain the problem that had arisen. We hope that in the future she will be able to return to stay at our establishment and fully experience our sense of hospitality, without penalising her entire experience due to problems that are not directly attributable to the hotel. I can assure you that we will take all necessary measures to ensure that similar issues do not occur in the future. best regards

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 413 Liczba opinii 8.6/10 Lokalizacja
  • 581 Liczba opinii 7.4/10 Pokój
  • 577 Liczba opinii 8.8/10 Obsługa
  • 331 Liczba opinii 8/10 Komfort
  • 297 Liczba opinii 9/10 Śniadanie
  • 210 Liczba opinii 6.7/10 Czystość
  • 185 Liczba opinii 8.2/10 Jedzenie
  • 86 Liczba opinii 5.4/10 Dobra oferta cenowa

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