Mercure Roma Corso Trieste 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 791

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CIN: IT058091A1R5DXEH2C, Via Gradisca 31, 00198 RZYM, Włochy

Opis

O hotelu

  • Tylko 6 przystanków metra od Colosseum

  • Hotel z certyfikatem Green Key

  • Ekskluzywny taras na poziomie restauracji Binomio

  • Pokój typu de luxe z prywatnym tarasem i wanną z jacuzzi na świeżym powietrzu

  • Płatny, zadaszony parking wewnątrz

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Lokalizacja hotelu

Mercure Roma Corso Trieste

CIN: IT058091A1R5DXEH2C, Via Gradisca 31
00198 RZYM
Włochy

Pozycja GPS:41.920619, 12.513735

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Śniadanie

Our breakfast is the perfect way to start the day; enjoy an extensive hot and cold buffet with local, international and gluten-free products. Or if you prefer, you can order a continental breakfast in your room.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 791

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 084

Certyfikat Doskonałości 2024

Appreciation for Outstanding Service

Ocena na stronie TripAdvisor 5.0/5

AHMED A Solo travel - Opinia zatwierdzona w TripAdvisor

Dear Mercure Roma Corso Trieste As a employee in Accor Hotels, I would like to express my heartfelt gratitude for the exceptional service provided by Joao during my stay at your hotel. From the moment I arrived, they went above and beyond to assist me, ensuring that every detail of my experience was seamless and enjoyable. Their professionalism, kindness, and dedication truly stood out, making my visit unforgettable. and I wanted to ensure their efforts are recognized. Thank you for having such a remarkable individual on your team. I will gladly recommend your hotel to others, knowing the level of care and excellence you provide. Warm regards, Ahmed Al Subhi Fairmont Makkah Hotels & Resorts

Rome Sightseeing hotel choice

Ocena na stronie TripAdvisor 5.0/5

Chrishnine Opinia zatwierdzona w TripAdvisor

Fabulous City Break hotel, located approximately 7 minute walk from Metro Line B stop. Chosen after research for a City hotel a little removed from the noise of Rome! Would thoroughly recommend the Deluxe room with Jacuzzi and balcony. Good food - both breakfast and evening meal (only eat in hotel on one night due to torrential rain but very glad we did!)

Dear Chrishnine, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring Rome while being away from the hustle and bustle. We're glad you chose the Deluxe room with the Jacuzzi and balcony—it’s indeed a lovely way to relax after a day of sightseeing. It's great to know that you enjoyed both the breakfast and dinner during your stay. We strive to provide quality food and service, and we’re happy that you had a good experience, especially on a rainy night. We appreciate your recommendation and hope to welcome you back for another fabulous stay in the future! Kind regards, Mathieu Directeur

Terrible-never again!

Ocena na stronie TripAdvisor 2.0/5

CR2015BXL Opinia zatwierdzona w TripAdvisor

Stayed here before. This time 4 nights with breakfast. Was very much disappointed-expected much, much more for 300 Euro/night and as Gold member with more than 40 Accor stays per year. - Checkin/ Checkout extremely complicated, they don’t care you traveled 24+ hours. Not welcoming. - Hotel has still no reception, which means you have to carry your luggage down/up several stairs without help. No elevator. - The “reception” is simply a desk in front of the bar. - No upgrade as gold member. Room was tiny. - No water bottle as gold member. - Welcome drink as gold member tiny. - Reception never picks up the phone. - Room not cleaned one time. - Tea in room not provided. - Breakfast ok but too sweet. - Dry cleaning clothes messes up. Charging 300 Euro/night for this is a rip off! And it is far outside the city centre. You spend 25 Euro to get to the city centre. Why am I still staying with Accor? More expensive than competitors and no real advantages! NEVER again this place!

Thank you for sharing your feedback with us. I am truly sorry to hear about your disappointing experience during your recent stay. As a Gold member and a valued guest with more than 40 stays per year, you rightfully expected a higher level of service, and it is clear that we did not meet those expectations. I apologize for the complications you faced during check-in and check-out, as well as the absence of an elevator, which should have made your arrival and departure more comfortable. Your comments regarding the reception setup and the lack of welcome amenities, such as the water bottle and welcome drink, are noted and will certainly be addressed with our team to ensure we provide maintain standard service for all our guest. I am also disappointed to learn that your room was not cleaned during your stay and that you did not receive the tea in your room. This is not the standard of service we strive to provide, and I will address your feedback with our housekeeping team for immediate improvement. Regarding your experience with the breakfast and dry cleaning services, we appreciate your comments and will take them into consideration as we work to enhance our offerings. We understand your frustration and sincerely apologize for falling short during your stay. It is our hope that you will consider giving us another opportunity in the future to provide you with the quality experience you expect from Accor. Thank you once again for your valuable feedback. Kind regards, Mathieu SAAS Director

Wonderful hotel and chilled vibe!

Ocena na stronie TripAdvisor 5.0/5

Gareth C Opinia zatwierdzona w TripAdvisor

Possibly one of the best hotels I have stayed at! We stayed for 4 days / 5 nights and could not complain about a thing! We were fortunate enough to have a hot tub on our balcony and the minibar was refreshed on a daily basis. The staff were amazing and couldn't be any friendlier or helpful. We loved the chilled vibe around the hotel and the breakfast was delicious and good verity but the evening meals were mouthwatering. (Heads up, Saturday night is busy and the Pizzaria is closed on a Monday night) We would definitely recommend this for couples visiting Roma! Grazie and Cioa

Dear Gareth, It is a real pleasure to know you had a great experience with us! I will share your comments with all the team :) We hope to see you back soon :) Kind regards, Mathieu SAAS Director

Exquisite stay

Ocena na stronie TripAdvisor 5.0/5

dana d Opinia zatwierdzona w TripAdvisor

I had the chance to stay at this hotel for a work event and I have to say I really enjoyed it. What impressed me was the stunning design, location close to public transportation and city center, yet very quiet. The room was exquisite and I had all the comfort together with availability from the personnel. Definitely will try again when I'll have the chance.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 438 Liczba opinii 8.7/10 Lokalizacja
  • 585 Liczba opinii 7.5/10 Pokój
  • 621 Liczba opinii 8.6/10 Obsługa
  • 7 Liczba opinii 6.1/10 Internet
  • 355 Liczba opinii 7.9/10 Komfort
  • 314 Liczba opinii 8.3/10 Śniadanie
  • 217 Liczba opinii 8.5/10 Jedzenie
  • 206 Liczba opinii 7.5/10 Czystość

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