Mercure Roma Piazza Bologna

Accolade 01: The hotel and location etc. This is a great hotel, only 5 minute’s walk from the Metro station. Rome, despite the beauty and history, can be crowded and noisy as a tourist. So it was extremely enjoyable to return each day, after a full visitor itinerary, to a quiet neighbourhood- which is only 15 minutes by Metro from the historic centre/ and only 10 minutes by metro from the main Termini station (the metro and rail interchange). There is both a fresh fruit and veg shop and also a supermarket just across the street 2 minutes away. There is a huge 24 hour supermarket 15 minutes’ walk/ 3 minutes by bus away. The rooms are a good size- we paid slightly extra to get the room-with-a-balcony type which was great for a wind down drink late evening as temperatures cooled. The air conditioning is very effective. There is a well-functioning fridge in room which is convenient. The staff were extremely helpful throughout our stay- and after: which brings me onto… Accolade 02: Hotel support for return of my iPad. In a rush to checkout to make flight- despite wife saying let’s have one last quick check- I left my iPad in the room on the floor beside the bed! This could have been a highly stressful situation. The hotel were brilliant: letting me know they had it safe and storing it whilst I arranged packing materials and courier pick up. They then packed it securely and strongly and handed it over to the delivery company. What could have been a nightmare turned into a mild inconvenience. I would thoroughly recommend this hotel for its amenities, location and the helpfulness of all its staff.

The hotel was very nice, with very clean rooms. The staff at the reception were very friendly and helpful and always have an answer when we asked for something. The hotel has also a terrace at the roof top where you can take your drinks from the bar of the hotel and go there to drink it with view. There is a metro station within 4-5 minutes walk distance which was very helpful. There are also good restaurants, coffee shops and other retail shops nearby.

The hotel was situated a bit further away but the price and size of the rooms more then makes up for the journey. The rooms were of a good size and were very clean. The staff were super friendly and helpful and were able to answer most of our questions during our stay and provide excellent restaurant recommendations. Would definitely recommend to those on a budget looking for a good place to stay in Rome with friends or family or even just couples. Would rate this a solid 8 out of 10.

The metro line was not in used on the day of arrival - but I was not informed about that by the hotel, which made my arival very problematic and frustrated. However, the front desk had this warning in the front when we arrived, we saw that. It would be much better if the warning of metro unavailability was sent to me in advanced, so I could arrange proper arrival not using metro.

Great service! Everything was spotless, rooms are big, well isolated and have air conditioner, what is a must have for Rome summer. But the best of this hotel is the staff, super welcoming, always with a smile on the face and ready to help. The special part is that every morning, for breakfast, you could order the coffee made from the barista… they ensured that when in Italy you have a great coffee.