Sofitel Roma Villa Borghese 5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 739

Sofitel Roma Villa Borghese - Image 1
Sofitel Roma Villa Borghese - Image 2
Sofitel Roma Villa Borghese - Image 3
Sofitel Roma Villa Borghese - Image 4
Via Lombardia 47, 00187 RZYM, Włochy

Opis

O hotelu

  • W sercu Rzymu, w pobliżu głównych atrakcji

  • Odnowiony przez architekta i projektanta Jean-Philippe'a Nuela

  • Restauracja i lounge bar na dachu z wyjątkowym widokiem na Rzym

  • W cichej ulicy przed ogrodami Villa Borghese

  • Indywidualne usługi konsjerża.

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Lokalizacja hotelu

Sofitel Roma Villa Borghese

Via Lombardia 47
00187 RZYM
Włochy

Pozycja GPS:41.907516, 12.486524

Telefon
Faks +39 06 482 1019

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Settimo Roman Cuisine & Terrace

Settimo, wytworna restauracja na dachu, pięknie urządzona w odcieniach zieleni, z urzekającym widokiem na stolicę, zaprasza na wyjątkowe przeżycia. Skosztuj nowoczesnych, rzymskich specjałów szefa kuchni Giuseppe D'Alessio.

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.7/5  Liczba opinii: 739

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 752

Certyfikat Doskonałości 2024

Big Disappointment

Ocena na stronie TripAdvisor 2.0/5

dzarkov88 Friends getaway - Opinia zatwierdzona w TripAdvisor

It was a big disappointment. The hotel definitely has not 5 star luxury hotel standards. Our rooms were very cold , the central heating was not operating. The hotel offered us small electric heaters ! Overall the staff were not polite and helpful. One of the main reasons we have chosen this hotel was because it was a “Sofitel “ brand. We are platinum members but we did not feel welcome. We have booked 3 rooms. None were upgraded. The breakfast was very poor for the value of money, even for a simple omelette, we had to pay extra. We do not recommend this hotel .

Very nice hotel in great section in Rome

Ocena na stronie TripAdvisor 4.0/5

Dennis S Couples - Opinia zatwierdzona w TripAdvisor

Very nicely situated in the Villa Borghese area. Front desk and concierge staff were excellent. Room was beautiful. Rooftop restaurant view was amazing. We went to the rooftop for breakfast, lunch and dinner. All meals were very good and accommodating to various dietary requirements. Walking distance to the Spagna Metro station and buses.

Dear Guest, Thank you for taking the time to tell us about your experience at Sofitel Rome Villa Borghese during your last trip in the "Eternal City". We are glad to read that you enjoyed our location in the beautiful Villa Borghese area and had a great experience with our front desk and concierge team. As well we thank you for pointing out the quality and variety of meals that you enjoyed in our Rooftop Restaurant Settimo. I will share your comment with our Executive Chef and Settimo team. It is extremely rewarding for the team to get such gratitude from our Guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francesca Novelli Quality & Guest Experience Manager

Fantastic rooftop view of Rome!

Ocena na stronie TripAdvisor 5.0/5

sdm268 Opinia zatwierdzona w TripAdvisor

WOW! For us, the fantastic rooftop view of Rome every morning while we had breakfast made our Rome experience super special! The staff, service and location were TOP NOTCH. Our room was very comfortable and had great amenities. So glad Costco Travel listed this hotel as one of the options!

Dear Guest, We warmly thank you for sharing such positive and nice comments about your experience on TripAdvisor. We're thrilled to hear that the rooftop view added such a special touch to your mornings in Rome and that that our location, team, and amenities enhanced your stay and contributed to a memorable experience. Thank you so much for staying with us and we hope to see you in near future. Sincerely, Francesca Novelli Quality & Guest Experience Manager

Beautiful Hotel!

Ocena na stronie TripAdvisor 5.0/5

aalday0416 Couples - Opinia zatwierdzona w TripAdvisor

Beautiful hotel and staff. Everyone was so accommodating and the room was gorgeous! The restaurant was also beautiful! We obtained a corner suite that had a beautiful view of a park. The bed and sheets was a destination we never wanted to get out of. The bathroom was beautiful with dual showers and every night, housekeeping always checked up on us to ensure we had everything we needed. The location of the hotel was perfect and will be a hotel that I will come back to stay!

Dear Guest, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed every aspect of your stay, from the comfort of your room to the scenic views of the park. It’s great to know that our team made you feel at home and that you found our location ideal for visiting Rome. Your kind words about the restaurant, the room amenities, and our attentive housekeeping team mean a lot to us. We can’t wait to welcome you back for another memorable stay! Warm regards, Francesca Novelli Quality & Guest Experience Manager

Wonderful days in Rome

Ocena na stronie TripAdvisor 5.0/5

Pascal73_Basel Opinia zatwierdzona w TripAdvisor

Me and my wife spent one week in the Sofitel Rome in a suite with a terrace and a jacuzzi. The location of the hotel is beautiful, away from the hustle and bustle of Rome near Villa Borghese, but there are still nice restaurants in walking distance and you can walk or take a taxi/Uber to the main attractions. Our stay was wonderful and we enjoyed it really. The staff was so nice and friendly all the time. Everything was perfect, so I will start with the things that could be improved: - The start was a bit problematic: we booked a transfer from the airport to the hotel in the booking process within the Sofitel homepage. When we arrived, no driver was there. This is the start of your luxurious holiday you have always dreamt about. We had to make a few phone calls with the hotel and the driver company until a driver finally arrived. Our flight was 30min delayed, but when I have to enter the flight data during booking on the Sofitel homepage, I expect that the driver (Pegasus Company) informs himself about delays instead of disapearing when the customer of a delayed flight is not there. I would book an Uber next time. - During checkin, we did not get a voucher for a welcome drink (Gold members). This is not important for us from a monetary point of view, it is just a nice gesture we know from other Sofitels. - We received our keys but no one (!) came with us to the room to show it to us and explain everything, we were just left alone there (in a 2000€/Night Suite). - There were no welcome goodies in the room. No welcome card from the manager, just nothing. 1 flower and a plain room. - We wanted to print out the flight tickets for our return flight. The guest mac with a printer has such an old OS (when I remember right it was somewhere around 10.8), there were even popups from Apple that the OS and browser are outdated and not safe) and ergo we could not checkin online, but the friendly front staff helped us out. But they should not have such an outdated computer in the public area. The keyboard and the mouse were really dirty and sticky, just replace them from time to time. - Breakfast was included in our rate (I think otherwise it is 45€). But with a 2000€ suite you still have to pay every omelet from the kitchen separately. I am not talking about a caviar breakfast, just an omelet. We are not used to that for example from the St. James Sofitel in London. - While we are discussing the topic of breakfast: there was an older gentleman who took all the bread to his table. Yes! We and our fellow guests next table could not believe what we saw. Not just one day. Every day. Unfortunately if you came later than him, there was no more bread there and you had to take the little parisian baguettes (which we loved, so not really a problem for us) that he obvioulsy did not like. Bread was not refilled then. I do not know who this guy was, but the staff did not say anything to him and the other guests had to eat the bread that he left. - Once we had the „do not disturb“ sign at the the door, I was just having a nap and a staff member entered the room (I must say, it was to bring us some gifts, so I feel a little bit bad to mention that). But now enough complaining on a high level, everything else was perfect, and I am shure they will improve these points, that is why I write this review down here. Why do I say this? There was a „problem“ during breakfast with the salt&pepper mills: they looked absolutely identical and so often we had either 2 salt or 2 pepper mills on the table. We mentioned this once, and a day later they changed all the mills so the staff could distinguish them better. Great service! The staff was absolutely lovely. The room was extremely clean every day, big compliment to Paola and Sanita (?), they did a great job, turndown service was amazing, the jacuzzi, the room and bathroom were very clean all the time, cleaner than any Sofitel I remember. The view from our room to the Vatican was amazing and the room and the whole hotel looked very „new“, I think they renovated the whole hotel not too long ago. We only enjoyed breakfast and the the bar, not dinner. The breakfast was great (except the „bread guy“), maybe they could add some more Italian sweets, but otherwise perfect. Bar staff was so nice and friendly. You must know that the bar and the restaurant are one unit melted together, so there is not a separate bar, so maybe if you arrive early during dinner time there is no place on the terrace, but the interieur is very nice too. I mentioned the points which were below our expectations upon arrival. BUT the hotel surpised us several times in our room, once with some fresh fruits, once with a nice bottle of Proseco, and much more during our stay. This made as feel very welcome and comfortable. Would we come back to this hotel? Absolutely yes, and if possible in the same suite again. So again, lot of compliments to the staff. The review is very benevolent due to the positive aspects and the staff we experienced. And due to the hope that they will improve the things we mentioned next time. Grazie molto. stiamo tornando!

Dear Guest, Thank you so much for sharing your detailed feedback about your recent stay at Sofitel Rome Villa Borghese. We are glad to hear that you and your wife had a wonderful time overall, especially enjoying the beautiful Terrace Suite with private Jacuzzi, and that the location, near Villa Borghese, offered you a peaceful yet convenient base for exploring the city. We are particularly delighted to hear such high praise for our Housekeeping team, Paola and Santina, and the cleanliness of the room. Please rest assured I will share your feedback with them. We sincerely apologize for the issues you encountered with the airport transfer, but we are pleased to read that our Team immediately took care and solved the problem. I'm sorry as well to read that we missed the opportunity to thank you for your loyalty to ALL program and honor the related benefits, but I'm very glad to hear that despite this you were pleasantly surprised by the amenities served during your stay, which helped make your stay more enjoyable. We are always striving to improve, and your constructive feedback is invaluable to us. We very much enjoyed reading your positive review and your kind words are greatly appreciated. We could not wait to welcome you again. Kind Regards Francesca Novelli Quality & Guest Experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 484 Liczba opinii 9/10 Obsługa
  • 162 Liczba opinii 8.4/10 Jedzenie
  • 144 Liczba opinii 7.1/10 Komfort
  • 140 Liczba opinii 9/10 Śniadanie
  • 131 Liczba opinii 9.3/10 Klimat
  • 111 Liczba opinii 8.1/10 Udogodnienia

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