Mercure Roma Corso Trieste bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 809 ulasan

Mercure Roma Corso Trieste - Image 1
Mercure Roma Corso Trieste - Image 2
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Deskripsi

Keistimewaan hotel

  • Hotel bersertifikat ALLSAFE oleh SGS

  • 350 m dari Stasiun kereta bawah tanah B1 dan 6 dari Colosseum

  • Direnovasi sepenuhnya oleh Interior Designer

  • Kamar Deluxe dengan teras pribadi dan bak jacuzzi luar-ruang

  • Parkir mobil beratap

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Lokasi hotel

Mercure Roma Corso Trieste

Via Gradisca 31
00198 ROMA
Italia

GPS:41.920619, 12.513735

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Properti 100% Bebas Rokok
  • Room service

Sarapan

Sarapan adalah cara sempurna untuk mengawali hari. Nikmati prasmanan hidangan panas dan dingin dengan produk lokal, internasional dan bebas gluten. Atau, jika dikehendaki, Anda dapat memesan sarapan kontinental di kamar Anda.

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Peringkat ALL  4.4/5  809 ulasan

Peringkat TripAdvisor  4.0/5  2.066 ulasan

Sertifikat keunggulan 2024

Very helpful and caring staff

Catatan Tripadvisor 5.0/5

Zab Z Couples - Ulasan TripAdvisor tersertifikasi

I’m arriving at your hotel tomorrow and I am very much looking forward to my stay. This is mainly due to various recommendations. But I would also like to take this opportunity to thank one of your colleagues, Antonio Kothere. This kind and efficient person was very helpful in explaining to me the whole structure of the hotel and its services. He kindly helped me to book a room and plan everything for my girlfriend's birthday. He was respectful and patient. I was initially apprehensive as although your hotel was highly recommended, I personally did not know much about it. Antonio allowed me to ask questions, he reassured me and promised that my partner and I would enjoy our stay. I would like to thank Antonio for his kindness, professionalism and guidance.

Very Nice Hotel Away From the City Center

Catatan Tripadvisor 5.0/5

DoctorJehle Ulasan TripAdvisor tersertifikasi

We stayed three nights at the Mercure Roma Corso Trieste hotel in Rome, Italy, and our experience was very positive. First of all, our flight to Rome landed at the airport in the morning. Check-in time at the hotel was 2 pm, but the staff was gracious and allowed us into our room earlier, and we were able to take a nap and compensate somewhat for the jet lag. We were very grateful for the kindness of the staff during the whole time we were there. Our room was clean and quiet, and we slept very well. We enjoyed breakfast there as well as supper, and the food was amazing. The breakfast had many options to choose from, and every item I tried was very tasty. I was pleased with the varied selections of milk. I am allergic to dairy, and was glad I could have oat milk with my muesli. They had soy milk, rice milk, and other options as well. I don't see all those options in the hotels I stay at in the U.S. Usually, I am lucky to find any milk alternative. The hotel is not located near the typical tourist sites in Rome; it is in more of a neighborhood setting. You will need transportation to go to downtown Rome. But I went to a grocery store not far away from the hotel, and there are a number of good restaurants within walking distance. It was a very positive experience staying at the Mercure Roma Corso Trieste, and I would recommend it to others travelling in Rome.

Dear Guest, we are immensely grateful for his words, the satisfaction of our guests is the greatest reward for us. We thank you for giving us the opportunity to take care of your experience in Rome. we hope that in the future you will be able to choose us again, I will share with the whole team what you expressed, I am sure that it will be a valid push to motivate us to give more and more. Sincerely

Avoid avoid avoid. Do not book if you have children.

Catatan Tripadvisor 1.0/5

James M Ulasan TripAdvisor tersertifikasi

Never in my life have I been treated like this at a hotel. I made my booking via hotels.com, I selected one adult and one child, aged 17 (from.the drop down menu). When I checked in, the manager told me I should have selected my son as an adult, as 17 year olds aren't children (even though you could select his age). They have now told me I need to pay more, and for some bizarre reason, breakfast isn't included. The manager, a lady named Antonia spent possibly a whole.hour with me at the point of check in, telling me that there is a fault between the hotels.com and mercure, and that I need to pay extra, and claim it from Hotels.com, as I am the one who has made the mistake. Even though I showed her a screenshot of my booking which clearly indicates that I have done nothing wrong. What then followed was an absolute charade where she tried to make another booking to prove I'd done something wrong, which surprise surprise she wasn't able to demonstrate, as clearly I had done nothing wrong. The last thing you want after a long day of traveling is to begin your trip on such a bad foot. I've had poor experiences with mercure before and I foolishly thought this would be better. Never again. Every other hotel would say they recognise that the fault lies between them and their travel agency, and not with the individual who is staying in the hotel. Yet Antonia spoke to me as if I was a common criminal.

Dear Customer, we are sorry for your experience, generally on direct systems we do not have such problems as the age policies (childrenadults) are well specified. the intent of those who were present in the facility was certainly to explain what happened, there must surely have been misunderstandings on both sides, and for this I am deeply sorry. Our staff really has a strong understanding and helpfulness, and they always strive to offer a quality service, for young and old. The intention of my colleague was not to make her out to be a criminal but to explain the problem that had arisen. We hope that in the future she will be able to return to stay at our establishment and fully experience our sense of hospitality, without penalising her entire experience due to problems that are not directly attributable to the hotel. I can assure you that we will take all necessary measures to ensure that similar issues do not occur in the future. best regards

Good, typical Mercure

Catatan Tripadvisor 4.0/5

Frank21040 Solo travel - Ulasan TripAdvisor tersertifikasi

Hotel is located far away from the city center but walking distance from the orange metro line (st. Agnes station). My room was relatively big with a nice bathroom, including walk in shower. Breakfast was extremely basic, the same for all 6 days but fresh. Very friendly staff.

Dear guest, We thank you for sharing your experience, and by virtue of what you expressed we have already worked to diversify our breakfast buffet, which, as you rightly mentioned, is prepared every day with fresh dishes. For 2024 we will ensure that the variety of products is increasingly guaranteed while maintaining a high quality standard while respecting the environment. We hope to welcome you again in the future, Best regards

Not bad but needs still some improvements

Catatan Tripadvisor 3.0/5

RJK1411 Ulasan TripAdvisor tersertifikasi

I stayed in this hotel (4 stars) situated in Roma-Trieste quarter for 5 days, i.e. 4 nights as an alternative to my former hotel (3 stars) which has changed to the negative during the last 3 years. Altogether it can be said that it is not bad, but it has still a high potential of improving. The room (classic double used as a single) are partly renovated, however, not the sockets. There was no socket near the bed, and the sockets at the opposite wall were too far away from the water kettle and the Nespresso coffee machine. Thus I could use them only the first day as the reception staff removed them from the minibar and placed them on the little table. However, the next day the maid rearranged them on the minibar, she did not even look at the too short electric cables. The bathroom was not very well kept. The dust bin contained some little waste from the previous guest, the shower partition urgently needed a cleaning of the sealing. The breakfast was plenty and should have left no wish open. However, the coffee was hopeless, it was the worst coffee I ever had in Italy. The last day I had to spend some time in the lobby as my plane left only in the evening. The strong smell of ham and eggs from the open kitchen in the early afternoon was very disagreable, they apparently did not have or did not use an effective extractor fan. The staff was in general very nice and polite. The receptionist was strangely dressed in a private leisure dress (grey pullover and slacks) which is not representative for a 4 star hotel in Italy and which I have never seen in the hotels I visited in Italy. The worst was this dreadfull music the whole day, its loudness and its choice. In German we would call it "Schnulzen". This is also quite unusual for a 4 star hotels with partly business people as their guests. As to the decoration: I did not like the wall paper with the big trees at the head end of the bed, I had hoped to get a room with the former decoration, but well, apparently they are no longer available. The hotel is situated in a quite residential area in Rome and was quite. This is is a very big plus for Rome and I am glad that the reception staff gave me the requested very quite room. Thank you again.

Dear Guest, We are sorry that your stay did not meet your expectations. I assure you that the perceived quality of the service does not reflect our standards. I take note of the issues you have reported and assure you that we will take all necessary measures to ensure that our guests' expectations can be reached and exceeded in the future. We hope to be able to host you again in the future, regaining your trust and showing you our constant commitment to our constant search for improvement. Thank you for your feedback which remains a very valuable tool for us to identify areas for constant improvement, Kind regards

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  • 417 ulasan 8.5/10 Lokasi
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  • 598 ulasan 8.8/10 Pelayanan
  • 5 ulasan 5/10 Internet
  • 343 ulasan 7.8/10 Kenyamanan
  • 304 ulasan 8.8/10 Sarapan
  • 220 ulasan 6.5/10 Kebersihan
  • 174 ulasan 8/10 Makanan

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