Mercure Roma Corso Trieste bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 761 ulasan

Jaminan Harga
Terbaik
Mercure Roma Corso Trieste - Image 1
Mercure Roma Corso Trieste - Image 2
Mercure Roma Corso Trieste - Image 3
Mercure Roma Corso Trieste - Image 4
Via Gradisca 31, 00198 ROMA, Italia

Deskripsi

Keistimewaan hotel

  • Hanya 6 halte metro dari Colosseum

  • Hotel Bersertifikasi Ramah Lingkungan Green Key

  • Teras eksklusif di lantai yang sama dengan restoran Binomio

  • Kamar Deluxe dengan teras pribadi dan bak jacuzzi luar-ruang

  • Parkir mobil berbayar dalam dan tertutup

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Lokasi hotel

Mercure Roma Corso Trieste

Via Gradisca 31
00198 ROMA
Italia

GPS:41.920619, 12.513735

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Properti 100% Bebas Rokok
  • Room service

Sarapan

Sarapan adalah cara sempurna untuk mengawali hari. Nikmati prasmanan hidangan panas dan dingin dengan produk lokal, internasional dan bebas gluten. Atau, jika dikehendaki, Anda dapat memesan sarapan kontinental di kamar Anda.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  761 ulasan

Peringkat TripAdvisor  4.0/5  2.080 ulasan

Sertifikat keunggulan 2024

Rome Sightseeing hotel choice

Catatan Tripadvisor 5.0/5

Chrishnine Ulasan TripAdvisor tersertifikasi

Fabulous City Break hotel, located approximately 7 minute walk from Metro Line B stop. Chosen after research for a City hotel a little removed from the noise of Rome! Would thoroughly recommend the Deluxe room with Jacuzzi and balcony. Good food - both breakfast and evening meal (only eat in hotel on one night due to torrential rain but very glad we did!)

Terrible-never again!

Catatan Tripadvisor 2.0/5

CR2015BXL Ulasan TripAdvisor tersertifikasi

Stayed here before. This time 4 nights with breakfast. Was very much disappointed-expected much, much more for 300 Euro/night and as Gold member with more than 40 Accor stays per year. - Checkin/ Checkout extremely complicated, they don’t care you traveled 24+ hours. Not welcoming. - Hotel has still no reception, which means you have to carry your luggage down/up several stairs without help. No elevator. - The “reception” is simply a desk in front of the bar. - No upgrade as gold member. Room was tiny. - No water bottle as gold member. - Welcome drink as gold member tiny. - Reception never picks up the phone. - Room not cleaned one time. - Tea in room not provided. - Breakfast ok but too sweet. - Dry cleaning clothes messes up. Charging 300 Euro/night for this is a rip off! And it is far outside the city centre. You spend 25 Euro to get to the city centre. Why am I still staying with Accor? More expensive than competitors and no real advantages! NEVER again this place!

Thank you for sharing your feedback with us. I am truly sorry to hear about your disappointing experience during your recent stay. As a Gold member and a valued guest with more than 40 stays per year, you rightfully expected a higher level of service, and it is clear that we did not meet those expectations. I apologize for the complications you faced during check-in and check-out, as well as the absence of an elevator, which should have made your arrival and departure more comfortable. Your comments regarding the reception setup and the lack of welcome amenities, such as the water bottle and welcome drink, are noted and will certainly be addressed with our team to ensure we provide maintain standard service for all our guest. I am also disappointed to learn that your room was not cleaned during your stay and that you did not receive the tea in your room. This is not the standard of service we strive to provide, and I will address your feedback with our housekeeping team for immediate improvement. Regarding your experience with the breakfast and dry cleaning services, we appreciate your comments and will take them into consideration as we work to enhance our offerings. We understand your frustration and sincerely apologize for falling short during your stay. It is our hope that you will consider giving us another opportunity in the future to provide you with the quality experience you expect from Accor. Thank you once again for your valuable feedback. Kind regards, Mathieu SAAS Director

Wonderful hotel and chilled vibe!

Catatan Tripadvisor 5.0/5

Gareth C Ulasan TripAdvisor tersertifikasi

Possibly one of the best hotels I have stayed at! We stayed for 4 days / 5 nights and could not complain about a thing! We were fortunate enough to have a hot tub on our balcony and the minibar was refreshed on a daily basis. The staff were amazing and couldn't be any friendlier or helpful. We loved the chilled vibe around the hotel and the breakfast was delicious and good verity but the evening meals were mouthwatering. (Heads up, Saturday night is busy and the Pizzaria is closed on a Monday night) We would definitely recommend this for couples visiting Roma! Grazie and Cioa

Dear Gareth, It is a real pleasure to know you had a great experience with us! I will share your comments with all the team :) We hope to see you back soon :) Kind regards, Mathieu SAAS Director

Exquisite stay

Catatan Tripadvisor 5.0/5

dana d Ulasan TripAdvisor tersertifikasi

I had the chance to stay at this hotel for a work event and I have to say I really enjoyed it. What impressed me was the stunning design, location close to public transportation and city center, yet very quiet. The room was exquisite and I had all the comfort together with availability from the personnel. Definitely will try again when I'll have the chance.

Poop stained baby beds.

Catatan Tripadvisor 1.0/5

Brooke A Ulasan TripAdvisor tersertifikasi

We stayed here for two nights. Entering the room you could see that the chair had a urine stain on it but my husband said not to complain and flipped the cushion over. After the first night I noticed my daughter had a rash but went away quickly once I got her out of the hotel and sight seeing. The next morning she was covered in another rather. I took the sheets out of her portable crib and there were feces stains all over the baby crib mattress. When I went to the front desk there was not general manager on site and was told they do not live in Italy and they would contact me the following day. They never did.

Dear Brook, I am deeply sorry to hear about this issue you encountered. This is definitely not the standard of service we aim to provide, and the first time such incident happened. I can assure you that we are particularly attentive, with a series of internal protocols, to the well-being of the customer. I tried to reach you by emails in order to exchange with you. Please accept again our sincerely apologies and do not hesitate to contact me directly. Kind regards Mathieu SAAS General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 427 ulasan 8.7/10 Lokasi
  • 583 ulasan 7.5/10 Kamar
  • 614 ulasan 8.6/10 Pelayanan
  • 7 ulasan 8/10 Internet
  • 347 ulasan 7.9/10 Kenyamanan
  • 305 ulasan 8.9/10 Sarapan
  • 199 ulasan 7.1/10 Kebersihan
  • 188 ulasan 8.4/10 Suasana

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Properti kami yang lain di sekitar

Semua hotel kami di Roma

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.