Novotel Venezia Mestre Castellana 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,044 أراء

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الوصف

خدمات الفندق الإضافية

  • Near the center of Mestre, Mestre Station and Venice Airport

  • 7 km from Venice, reachable by car or public transport (bus and tram)

  • Large conference centre, with 6 fully equipped rooms, up to 340 people

  • Outdoor seasonal pool: family friendly with playground and pet friendly

  • Guarded parking for a fee and free parking near the hotel

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Venezia Mestre Castellana

Via Ceccherini 21
30174 VENEZIA MESTRE
إيطاليا

نظام تحديد المواقع العالمي (GPS):45.503769, 12.234653

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

PEOPLE BISTROT

Treat yourself to a moment of escape at our People Bistrot, where the attention paid to customers is equal to the quality of raw materials. Enjoy Mediterranean cuisine and a selection of great wines.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,044 أراء

تقييم TripAdvisor  3.8/5  2,749 أراء

2025 شهادة تميّز

Great Novotel Hotel

ملاحظة Tripadvisor 5.0/5

Dan B تقييم TripAdvisor المعتمد

An excelent hotel and also the personal is exceptional. Our help at the breakfast, Lady Olga was very nice. The room is very clean and very large, the hotel is close from bus and Lidl.

Dear Dan B, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel accommodating and our staff, particularly Lady Olga, to be exceptional. Your feedback about the cleanliness and spaciousness of your room is greatly appreciated. Michele Napolitano - Guest Relation Manager

Amazing espresso....

ملاحظة Tripadvisor 4.0/5

Dejan G تقييم TripAdvisor المعتمد

The hotel is in a great location with a huge parking lot, just what we were looking for. The rooms are extremely clean, although the furniture is quite old and needs to be renovated. The staff is extremely friendly. The breakfast is standard with a coffee machine that makes amazing espresso - after all, we are in Italy, right?

Dear Dejan G, Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the location, cleanliness, and friendly service provided by our staff. Your comments about the furniture will certainly be noted for future considerations. We appreciate your positive remarks about our breakfast offerings, especially the espresso. We strive to provide a pleasant experience for our guests and look forward to welcoming you back in the future. Michele Napolitano - Guest Relation Manager

Olga the best in class!

ملاحظة Tripadvisor 5.0/5

Oana D تقييم TripAdvisor المعتمد

Very good services , good breakfast and the staff was helppful, especially Olga. She is the best !!! We will come back for sure

Dear Oana D, Thank you for your kind words about our staff and services. We are thrilled to hear that Olga made a positive impact on your stay. We look forward to welcoming you back in the future. Michele Napolitano - Guest Relation Manager

Worst hotel experience.

ملاحظة Tripadvisor 1.0/5

Joshua N تقييم TripAdvisor المعتمد

This is the worst hotel stay I've experienced in my entire life so far. First of all, the rooms are poorly maintained. I arrived in the afternoon and decided to have a cup of coffee from the little beverage station in the room. I used the creamer which didn't change the coffee I had. The coffee remained black and at the bottom was a slimy blob stuck. Before I forget, the water in the room wasn't replaced and so I had to go to the Lidl store to buy water for the rest of the days I was there. Additionally, my room wasn't cleaned despite putting out the door tag request for house keeping. Remember the cup of coffee that was had a slimy blob of creamer? That cup stayed next to the beverage station until I left! I cut my stay after 3.5 days and I kid you not, that cup was still there! There was plenty of lint allover the room and again, this was despite the request for the room to be made up. I thought maybe it was just a one off but I left a little piece of grape branch on the bed side table and it was there. Don't even get me started on the breakfast buffet. Recycled food especially the fruits. Pastries could be understandable but fruit and eggs? That's just a recipe for disaster! You're better off eating outside of the hotel. The lifts take long to get your designated floor and there's a delay in them opening up. Lastly, the staff were very cold, rude and unfriendly. It was only when I mentioned that I was an ALL Accor member that my request for late check out was granted. Overall, a nasty experience. I wouldn't recommend anyone to book with them.

Great Team!!! Bedding needs improvement!

ملاحظة Tripadvisor 4.0/5

Adrian G تقييم TripAdvisor المعتمد

Hospitality was AMAZING, Olga in the restaurant treated us like family and we felt very privileged. This was very welcome after restless sleeps due to cheap and uncomfortable bedding. All in all you pay for what you get.

Dear Adrian G, Thank you for your kind words regarding our team and the hospitality you received during your stay. We appreciate your feedback about the bedding, as it is essential for us to ensure a comfortable experience for our guests. We will take your comments into account. Michele Napolitano - Guest Relation Manager

بالاشتراك مع TripAdvisor

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