ホテル イビスフィレンツェプラートエスト 3 つ星

お客さまの声 4.2/5 1,644 件のレビュー

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イビスフィレンツェプラートエスト
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ホテル所在地

イビスフィレンツェプラートエスト

Via Fratelli Cervi
Località Capalle
50013 カンピビセンツィオ
イタリア

電話番号: +3905589851

ファックス: (+39)055/8974648

チェックインは14h00からです

チェックアウトは12h00です

  • LAZZI CAP :  C/F GIGLI

  • 飛行機で

    FIRENZE PERETOLA 8km / 4.97 マイル

  • 電車で

    SANTA MARIA NOVELLA 12km / 7 マイル

GPS:43.847403, 11.138635

当ホテルの客室

ソファベッドと機能的なバスルームを備えた、居心地のよいモダンな客室をご用意しております。設備の整ったイビスの客室は、快適な眠りをお約束いたします

ダブルベッド 1 台を備えた客室

バリアフリールーム
  • 最大人数: 2
  • 面積: 最小 15 / 161 sq ft
  • 客室内Wi-Fi
  • 直通電話

シングルベッド 2 台付きの客室

  • 最大人数: 2
  • 面積: 最小 15 / 161 sq ft
  • 客室内Wi-Fi
  • 直通電話
客室

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BAR IBIS KITCHEN

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お客さまの口コミ
イビスフィレンツェプラートエスト

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確認済みレビュー アコーホテルズ 4.2/5

1,644 件のレビュー

tripadvisor

トリップアドバイザーの評価 3.5/5

870 件のレビュー

As expected

トリップアドバイザーの評価 3.0/5

macvocal Business - 02/03/2019 トリップアドバイザー認証口コミ

Typical ibis setting. As usual, personnel is awesome. Room is specially big. Legs bathroom: Why not put a bath? Bed is very good. Good working Surface. At breakfast, quality is there although not a lot of options.

Dear Guest, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that the breakfast service didn't meet your expectations; please allow me to express my sincerest apologies. We work hard to deliver an exceptional guest experience and we are happy to read that you appreciated it. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Best regards. Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

satisfactory

トリップアドバイザーの評価 3.0/5

thomnepo Couples - 09/11/2018 トリップアドバイザー認証口コミ

Low Price, good acomodations as expected according with Ibis standards.Good breakfast, with good variety and several optionsGood rooms, clean and satisfying, just like the Ibis standards.Nice location, close to Gigli mall.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST

Excellent place to stay!!

トリップアドバイザーの評価 5.0/5

Jrscc Family - 03/06/2018 トリップアドバイザー認証口コミ

Friendly Staff particularly the lady at check in (I forgot her name) who help us in french!!! Simple and clean room! There were plenty of items to choose from at breakfast! Only 10 minutes from Florence and this at a fair price!!

Dear Guest, We very much appreciate your comments regarding your stay at the our Hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent Hotel Ibis Firenze Prato Est

Bad services

トリップアドバイザーの評価 3.0/5

adiashop Business - 22/05/2018 トリップアドバイザー認証口コミ

In the room was cold because the heating system closed. Night was outside, in May, around 13 degrees C and in the room around 18 degrees C. When I ask to the front desk to make warm in the room they told me the system is closed in May and is not possible to do nothing.

Dear Client, thank you for taking the time to tell us about your experience at our Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As informed by our staff we cannot turn on the heating in May as per local law. The temperature so cold is not normal for the period. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Agent Ibis Firenze Prato Est

Nice clean hotel

トリップアドバイザーの評価 5.0/5

carrie706 Business - 15/11/2017 トリップアドバイザー認証口コミ

Though the hotel is situated far from the city of Florence, it has many advantages. The place itself is nice, surrounded with mountains with clouds on their tops; there is a huge shopping mall in front of it. The staff are very friendly and helpful. The rooms are small but well-equipped and very clean. The breakfasts are very good!

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. I will share your comments with our team as your satisfaction is an encouragement to continuously improve the quality of our services. We hope to see you again soon for another magnifique journey with us. Sincerely, Rémy Kristek General Manager

Short visit

トリップアドバイザーの評価 5.0/5

ioanamariai2017 Couples - 15/11/2017 トリップアドバイザー認証口コミ

We remained at Ibis Firenze Prato Est only for one night. I used my points to pay part of the fare, so we ended up paying only EUR 7,00, with one free welcome drink. In my opinion the overall experience was definitely more than we expected for a 3-star hotel.

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. I will share your comments with our team as your satisfaction is an encouragement to continuously improve the quality of our services. We hope to see you again soon for another magnifique journey with us. Sincerely, Rémy Kristek General Manager

Very helpful staff

トリップアドバイザーの評価 5.0/5

joabc2017 Couples - 17/03/2017 トリップアドバイザー認証口コミ

Very easy to find. Room comfortable The staff at reception was extremely helpful with detailed information on best to get to the attractions in the town. Place was very clean and organized. Very good parking.

Dear guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

3 nights at Ibis Firenze Prato Est

トリップアドバイザーの評価 4.0/5

Luiz A Couples - 03/02/2017 トリップアドバイザー認証口コミ

Nice place and easy to reach, although far from the center of Firenze, but free of traffic jam. Very good service from both the reception staff and the restaurant. Clean, comfortable and pleasant rooms

Dear guest, We very much appreciate your comments regarding your stay at the hotel Ibis Firenze Prato Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Kristek General Manager

MODERN HOTEL WITH ENOUGH PARKING

トリップアドバイザーの評価 4.0/5

nicolaasv459 Couples - 24/11/2016 トリップアドバイザー認証口コミ

We experienced the Ibis Firenze Prato Est, to be a modern, clean hotel. The staff were friendly and professional. it was easy to reach the hotel from the highway, and there was enough parking. Breakfast was nice and sufficient.

Dear Guest, thank you very much for your review. Our loyalty is built on solid principle to guarantee the best service for our guest. Every day we work without pause to preserve the Ibis identity based on quality of service, quality of rooms and professionalism. I hope for your future travel you will come back in our hotel. Rémy Kristek - General Manager

Comfortable stay outside Florence

トリップアドバイザーの評価 5.0/5

870anneb Family - 28/07/2016 トリップアドバイザー認証口コミ

Had to book 2 rooms as no family rooms, but good location, next to mall, short drive to station to visit Florence, overall very pleased, breakfast ok, service at desk was very good, helpful. Train definitely way to go into Florence!

Everything was perfect.

トリップアドバイザーの評価 5.0/5

I4176EIdanield Family - 16/02/2016 トリップアドバイザー認証口コミ

They were so pleasant. Give us free baby coat. The location is great for shopping but not for visiting old town in Firenze.The price is excellent. I will suggest you to go there. We were there in 12 and they let us to go in the room with the baby.

Dear Daniel D, thanks for leaving your precious feedback about our Hotel. It's a real satisfaction for us that your stay was so pleasant. We hope to have you back as a welcome guest.

Christmas in Florence

トリップアドバイザーの評価 3.0/5

Two_Ladies_Genoa Couples - 29/12/2015 トリップアドバイザー認証口コミ

To enjoy our visit we stay here as money saver stop. Just near Florence linked to the cuty just 5 minutes away on motorway . The hotel room was clean but airconditioning (room 216) was noisy. Breakfast included as special offer was poor in quality.

THE GOOD REASON

トリップアドバイザーの評価 5.0/5

nikoladis Business - 31/10/2015 トリップアドバイザー認証口コミ

The value who makes ibis(campi bisenzio)a great hotel.Is the men and women who works their and all the stuff has quality.For example :The kind Annalisa.The gentleman David:The nice Serena and of course the always smiling Zeloul....Thanks for everything..George from greece.

Dear Mr Nikoladis , thanks for leaving your precious suggestions and your opinion about our hotel. We work much everyday to improve customers' service and hospitality. We hope to have you back as a welcome guest, Best Regards Kristek Remy - Director

Great location with not-so-ready room

トリップアドバイザーの評価 3.0/5

CNehemia Business - 02/08/2015 トリップアドバイザー認証口コミ

the hotel is located next to the big shopping mall, which is very convenient. I arrived at location quite late at night and found out that the room is not in a 'good shape' and Ready.. the curtain snapped off, the sofa doesn't have cushion, a hole in the bedside table (I have pictures for all these). not a good experience staying at this hotel.

お客さまの声 1.0/5

匿名 カップル - 12/05/2015 確認済みレビュー すべて

今回の滞在はヨーロッパ内のIBISの中でも最悪でした。少なくとも、今後イタリア内のIBIS、ACCORグループのホテルには泊まりたくないと感じました。

Business Trip Florenz

トリップアドバイザーの評価 4.0/5

Eva R Business - 19/04/2015 トリップアドバイザー認証口コミ

IBIS as always - no surprises - clean rooms - close to the highway. Only the stuff at the reception and bar seems to be very young and not so well into their job. All in all a good stay to continue business in Italy.

Good Management

トリップアドバイザーの評価 4.0/5

Zeki K Couples - 18/04/2015 トリップアドバイザー認証口コミ

İt is a good budget hotel, quiet area, good sleep, clean rooms..... It is well outside Firenze, about 30-40 minutes by bus (linea CF) running every half hour from near Firenze SM Novella train station (Via Fiumi)(2 mins walking to station). You can pay the driver or buy bus tickets from the small ticket office very near the bus stop . The last bus from the station is around 20:00 hours depending on the day of the week. The name of the bus stop to get off near the hotel is IGIGLI (read as jiglee) which is the name of the shopping center very near the hotel. Be careful not to miss bus stop. Driver can be of help. Good shops market and some restaurants around hotel.. All sight seeings in Florence are in walking distance to SM Novella train station..... There is a helpful tourist office near the station..... have a nice stay

Dear Zeki, thanks for leaving your precious suggestions and your opinion about our hotel. We hope to have you back as a welcome guest, Best Regards Kristek Remy Director

Good hotel in Prato

トリップアドバイザーの評価 4.0/5

Homeniuc Friends getaway - 21/03/2015 トリップアドバイザー認証口コミ

The hotel is nice with good rooms. We only had a problem with our room because it was on the corner and the heat was not working properly, but they changed the room. Quick check inn and check out. Simple breakfast.

Dear Homeniuc, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours, Stefano Vigolo General manager ibis hotel Firenze Prato Est

A perfect base for a sighteeing tour to Florence and Tuscany

トリップアドバイザーの評価 4.0/5

Yair T Couples - 30/09/2014 トリップアドバイザー認証口コミ

An excellent base for a sightseeing tour to Florence and Tuscany (we have spent there 10 nights). A perfect location adjacent to A1 and A11 highways. Bus transportation from the hotel (300m) to the center of Florence and back every 30 minutes. A relatively large hotel with comfortable rooms and all the well known facilities of the Ibis chain. Friendly and helpful personnel.

Dear Yair T. I would like to thank you for taking your time to review our hotel, my team and I are really grateful for your review and I am especially glad that you found our staff friendly and helpful. Looking forward to welcoming you back soon at ibis Firenze Prato Est. Yours sincerely, Stefano Vigolo Hotel General Manager

Very good!

トリップアドバイザーの評価 4.0/5

FGalerani Couples - 04/09/2014 トリップアドバイザー認証口コミ

Good location, there is a mall 2min walking. The room is good, the staff is very friendly. the is bus stop close to the hotel. I recommend this place. ..............................................................

Dear FGalerani, Your opinion is very important for us so I would like to thank you for reviewing our hotel, I am happy to know that you enjoyed our friendly service as the ibis hotels always strive towards an excellence in service. Best regards, Stefano Vigolo General Manager ibis hotel Firenze Prato Est

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