ノボテルフィレンツェノルドアエロポルト 4 つ星

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Via Tevere 23, Osmannoro, SESTO FIORENTINO, 50019 フィレンツェセストフィオレンティーノ, イタリア

説明

ホテルのその他の情報

  • ご家族向けのサービスとレジャーアクティビティ

  • 高速道路A1号線(E35)フィレンツェノルド出口に近接

  • 伝統的なトスカーナ料理が楽しめるレストラン

  • 屋外プール

当ホテルの客室

ホテル所在地

ノボテルフィレンツェノルドアエロポルト

Via Tevere 23, Osmannoro, SESTO FIORENTINO
50019 フィレンツェセストフィオレンティーノ
イタリア

GPS:43.809814, 11.177756

電話番号
ファックス +39 055 308336

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVOTEL CAFE'

The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting overlooking the pool. Children's menu available.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  973 件のレビュー

トリップアドバイザーの評価  3.5/5  2,183 件のレビュー

Terribly hot no warning bad management.. it’s not mentioned at all when your booking

トリップアドバイザーの評価 1.0/5

Vacation470078 トリップアドバイザー認証口コミ

Novotel Firenze Nord has no air-conditioning and they didn’t tell anybody when they’re taking bookings knowing that it hasn’t been working it’s unforgivable it’s the worst case of bad management I’ve ever seen. When I realized it’s not getting cold I asked them to send somebody up to see if there’s anything to be done and they said no the whole thing is broken meaning the entire building ! But for some reason it’s cool down in the dining area and the lobby but not in the rooms. They said they expect it to cool down at night. It’s insane they’re depending on the weather to cool their hotel down. At the moment I have the door open in the hallway and my window open, hoping to get a breeze to blow through.. It’s not safe, but otherwise I m pretty sure I won’t sleep.. The very least they could do is tell you when you are reserving a room instead of letting you come here to be butchered .. They don’t tell you about it they let you discover it on your own after you’ve checked in and had dinner. And not even a fan.. I come here to catch flight back to USA when visiting shipyards in Italy but will need to scratch this nightmare of the list ..

Dear Vacation470078, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Good Service

トリップアドバイザーの評価 5.0/5

Joseph-2000-2000 ビジネス - トリップアドバイザー認証口コミ

I have enjoyed my stay very much: mostly because of the nice service and the good food (dinner) received in this hotel. Staff have been very kind and helpful to me. The location of the hotel close to the airport was very convenient. The price for the stay was also very competive compaired to a hotel in the city centre of Florence.

Good airport hotel

トリップアドバイザーの評価 3.0/5

Rachel P トリップアドバイザー認証口コミ

Stayed here because we had to catch a flight out of Florence the next day. Air conditioning was ok. Wouldn’t let thermostats down passed 20 degrees. I run hot and so does Italy in the summer. Basic hotel. Don’t try and eat there between 1-6pm, although it says room service from 6am-11pm they did not inform us that there is nothing between 1-6. I wouldn’t stay at this hotel for vacation but as an airport hotel it did its job. There is nothing to walk to around it btw. I guess I felt hungry and warm. For travelers on all kinds of schedules it would have been nice to have some food and beverage options throughout the day but I know Italy doesn’t work that way. My American standards can get the best of me.

Dear z5821qhrachelp, thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Close to airport but the room needs updating

トリップアドバイザーの評価 3.0/5

Michael P トリップアドバイザー認証口コミ

Our stay was two nights. Room 404. Positives: Helpful staff. Good breakfast. Close to the airport - 10 minute cab ride. Comfortable bed. Reasonable weekend rate. Though close to the airport, the room was quiet. Negatives: no one to help with luggage - used a hotel luggage cart to load in and load our out luggage. The room sorely needs redecorating. The floors are scratched. The furniture is damaged - chips and nicks. The bathroom fixtures are worn out - the chrome finish is missing with the underlying brass exposed. To enter the bathtub requires stepping over a 24 inch high tub wall. The room is tired and worn. This hotel was OK for a short stopover on our way home, but would not stay there for an extended period.

Dear michaelpX8920MB, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us and i would like to inform you that for the luggage is only necessary to ask to our reception desk for the service. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Noisy noisy

トリップアドバイザーの評価 2.0/5

lengcw トリップアドバイザー認証口コミ

We stayed here for a night. While we were greeted with pleasant staff and a beautiful lobby, we had to endure the worst night of our stay in Italy. As there was no air conditioning, we had to open the windows. However, as the hotel was near the airport, there was constant traffic movement, especially heavy vehicles, right outside. We did not manage even an hour's sleep!! Good service at the bar and the restaurant but the unbearable noise at night spoilt the stay.

Dear lengcw, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 776 件のレビュー 5.5/10 客室
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  • 27 件のレビュー 5.8/10 インターネット
  • 374 件のレビュー 5.1/10 快適さ
  • 359 件のレビュー 5.1/10 清潔さ
  • 348 件のレビュー 7.2/10 朝食
  • 178 件のレビュー 4.8/10 雰囲気

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