Novotel Munique City 4 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 4.054 comentários

Garantia do
melhor preço
Novotel Munique City - Image 1
Novotel Munique City - Image 2
Novotel Munique City - Image 3
Novotel Munique City - Image 4
Hochstrasse 11, Bayern, 81669 MUNIQUE, Alemanha

Descrição

Extras do hotel

  • A equipa do hotel é jovem, motivada e dinâmica

  • Localização central e excelentes ligações a transportes públicos e ao aeroporto

  • O restaurante THE FLAVE serve uma cozinha internacional e aperitivos

  • A área de bem-estar oferece bastante espaço e dispõe de uma piscina e sauna (16:00-23:00)

  • Centro de conferências: Conceito GREAT Meetings by Novotel

As nossas opções de alojamento

Reservar este hotel
Quarto 1

Localização do hotel

Novotel Munique City

Hochstrasse 11, Bayern
81669 MUNIQUE
Alemanha

GPS:48.129516, 11.58865

Telefone
Fax +49 89 66107999

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

THE FLAVE

No THE FLAVE, tudo anda à volta do Viktualienmarkt de Munique! Oferecemos-lhe uma seleção variada de produtos frescos. De refeições ligeiras a comida de conforto.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.6/5  4.054 comentários

Nota clientes Avis 3.5/5

Ricardo V. Famílias - Comentários confirmados de ALL

Dear Mr V., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are delighted with the good marks in many categories and the praise for our facilities and the location. However, I admit that there is still “room for improvement” in the categories of service and staff. Please be assured that this particular issue will be addressed and discussed within our local team and that we will try our best to improve even more. I would like to offer my sincere apologies for the problems. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Rafael D. Fröhlich General Manager

Nota clientes Avis 3.0/5

Emerson P. Negócios - Comentários confirmados de ALL

Dear Mr P., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your review, the praise for the location and the cleanliness, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences and disappointments you had to deal with. Regarding the linen change, please allow me to explain that this actually takes place every 3 days. Due to a second reservation, the change was carried out on July 22 and 28, but unfortunately not on July 25. We apologize for this. I would nevertheless like to point out that our guests can request an additional linen change at any time, for example via the card in the bathroom, the digital guest folder, or at the front desk. As a small gesture of apology for the oversight, we'd be happy to credit you with 2,000 ALL points. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Nota clientes Avis 4.0/5

Alexandre F. P. Famílias - Comentários confirmados de ALL

Dear Mr F., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the location and the service, and also for your critique regarding the room size. Please accept my apologies for the inconveniences and disappointments you had to deal with. Please note that family rooms are the same size as standard rooms. For more space, we offer the option of a second room with a connecting door or our larger executive family rooms – we have the right offer for every need. I also acknowledge that there is still “room for improvement” regarding housekeeping. Rest assured that this specific issue will be addressed and discussed within our on-site team, and that we will do our best to continue improving in this area. I would like to sincerely apologize for the problems. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

Nota clientes Avis 4.5/5

Alexandre B. P. D. A. Negócios - Comentários confirmados de ALL

Dear Mr B., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us and the location and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. Regarding the air conditioning, please allow me to note that it only allows for a certain range of individual adjustments. In general, our system is set to a maximum difference of 7°C from the outside temperature (DIN EN 16798), in accordance with the recommendations of the German Federal Environment Agency, to avoid negative effects on our guests’ health. Unfortunately, when outside temperatures are unusually high, the system reaches its limits. In such cases, we are pleased to provide our guests with an additional fan. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Nota clientes Avis 0.5/5

Gabriel F. Famílias - Comentários confirmados de ALL

Dear Mr F., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. First of all, I'd like to point out that we do, in fact, have air conditioning. But we regret that your experience with the room temperature did not meet your expectations — and we would like to formally apologize for this. Please allow me to note that our air conditioning only allows for a certain range of individual adjustments. In general, our system is set to a maximum difference of 7°C from the outside temperature (DIN EN 16798), in accordance with the recommendations of the German Federal Environment Agency, to avoid negative effects on our guests’ health. Unfortunately, when outside temperatures are unusually high, the system reaches its limits. In such cases, we are pleased to provide our guests with an additional fan. We would be honored to welcome you again at Novotel München City. Best regards, Rafael D. Fröhlich General Manager

Outros utilizadores da Web classificam o nosso hotel

  • 2.015 comentários 9.2/10 Localização
  • 2.387 comentários 6.8/10 Quarto
  • 2.201 comentários 9/10 Serviço
  • 69 comentários 3.7/10 Internet
  • 1.539 comentários 9.1/10 Pequeno-almoço
  • 893 comentários 8.2/10 Limpeza
  • 535 comentários 8.5/10 Atmosfera
  • 527 comentários 6.2/10 Piscina

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