노보텔 뮌헨 시티 4성

고객 평점 (ALL 평가) 4.6/5 3,807 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 뮌헨 시티 - Image 1
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노보텔 뮌헨 시티 - Image 3
노보텔 뮌헨 시티 - Image 4
Hochstrasse 11, Bayern, 81669 뮌헨, 독일

호텔설명

호텔 추가 정보

  • 젊고 의욕적이며 역동적인 호텔 팀

  • 중심부에 위치하여 대중교통 및 공항과의 이상적인 연결성

  • 세계 각국의 요리와 스낵을 제공하는 THE FLAVE 레스토랑

  • 수영장과 사우나를 갖춘 넓은 웰니스 공간(오후 4시~11시)

  • 컨퍼런스 센터: 노보텔의 훌륭한 회의 컨셉

숙박

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호텔 위치

노보텔 뮌헨 시티

Hochstrasse 11, Bayern
81669 뮌헨
독일

GPS:48.129516, 11.58865

전화
팩스 +49 89 66107999

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

THE FLAVE

더 플레이브에서는 모든 것이 뮌헨의 빅투알리엔마르크트를 중심으로 이루어집니다! 매일 다양하고 신선한 마켓 셀렉션을 제공합니다. 가볍고 맛있는 간식부터 풍성하고 든든한 식사까지.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  3,807 리뷰

고객 평점 4.5/5

Jueun C. 비즈니스 - 전체(All) 통지 확인

위치좋음. 조용함. 욕조있음

Dear Ms C., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in all categories and are delighted that you really enjoyed your stay with us and the location, the quiet and the bath tube in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

고객 평점 3.0/5

Sun Y. H. 가족 - 전체(All) 통지 확인

호텔 객실 내 에어콘 작동 시 소리가 너무 귀에 거슬려서 이용을 못했다. 5박 체류 시 생수 1병 만을 주는데 이런 경우에는 추가로 생수를 제공하는 서비가 있었으면 좋겠습니다

Dear Mr H., I would like to offer my sincere apologies for the problem with your air conditioning. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. Regarding the water bottle in the room, please note that this is a gift from the hotel upon your arrival. Additional water can be purchased or tap water can be used. We appreciate your understanding. I definitely do appreciate the fact that you took the time to review your stay at Novotel München City. Now I would like to ask you to give us another chance. I very much hope that on your next visit our hotel will leave you completely satisfied. We would be honored to welcome you back. Best regards, Rafael D. Fröhlich General Manager

좋은 숙박

고객 평점 4.5/5

익명 친구 - 전체(All) 통지 확인

좋았다

Dear Mr. L., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

전반적으로 만족스러우나 조식의 변화가 없음. 다양한 음식은 있으나 너무 일정하게 변화가 없음.

고객 평점 3.5/5

추종범 비즈니스 - 전체(All) 통지 확인

전반적으로 만족스러웠으나, 프론트 데스크에서 확인 받은 사항들이 방에서 서비스 받는데 누락 및 시간이 늦어지는 경향이 있었음. 예를들어 생일에 따른 과일 서버스을 감사하게 받기로 하였으나, 생일이 지나 몇 차례 확인 요청하였으나 리셉션에서는 제공하겠다고 하였으나 실제 이루어진것은 몇차례 언급 이후 였음. 더불어 조식의 음식 종류의 변화가 너무 없음.. 일주일동안 동일한 음식만 먹으니 지겨웠으며, 양식에서의 감자튀김 등 다양성이 너무 없는것 같아 아쉬웠음. 셀러드는 대 만족.

Dear Jongbum Thank you for taking the time to share your feedback about your recent stay with us. While I am glad that certain aspects of your visit met your expectations, I regret that we were unable to provide you with a fully satisfying experience. I am particularly pleased with your comments on the variety of our breakfast menu, and I will check with the chef to see how we can achieve more variety. At Novotel, we strive to deliver a high standard of service and comfort for all our guests. Your feedback is invaluable in helping us identify areas for improvement, and we are committed to addressing any shortcomings to enhance future stays. We truly hope to welcome you back in the future and have the opportunity to exceed your expectations. Best regards, Rafael D. Fröhlich General Manager

위치가 좋음

고객 평점 3.5/5

익명 비즈니스 - 전체(All) 통지 확인

객실에 냉장고가 없는건 상당이 불편하네요

Dear Mr. P., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I do acknowledge, however, that there is still “room for improvement” in some category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. I would like to offer my sincere apologies for the problems. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

그 외 웹 사용자 평가 등급

  • 2,073 리뷰 9.1/10 위치
  • 2,483 리뷰 6.8/10 객실
  • 2,234 리뷰 8.9/10 서비스
  • 83 리뷰 4.9/10 인터넷 가격
  • 1,594 리뷰 9/10 조식
  • 939 리뷰 8/10 청결도
  • 573 리뷰 8.8/10 분위기
  • 565 리뷰 5.4/10 수영장

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