Novotel Munich City 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.6/5 4.054 opiniones

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Novotel Munich City - Image 1
Novotel Munich City - Image 2
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Novotel Munich City - Image 4
Hochstrasse 11, Bayern, 81669 MUNICH, Alemania

Descripción

Extras del hotel

  • Equipo del hotel joven, motivado y dinámico.

  • Ubicación céntrica y conexiones ideales con el transporte público y el aeropuerto

  • Restaurante THE FLAVE con platos de la gastronomía internacional y aperitivos

  • Amplia zona de bienestar con piscina y sauna (de 16:00 a 23:00 h)

  • Centro de conferencias: concepto de reuniones GREAT by Novotel

Nuestros alojamientos

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Habitación 1

Localización del hotel

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Alemania

GPS:48.129516, 11.58865

Teléfono
Fax +49 89 66107999

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

THE FLAVE

En THE FLAVE, todo gira en torno al Viktualienmarkt de Múnich. Todos los días, ofrecemos una amplia selección de productos frescos del mercado. Desde aperitivos ligeros y deliciosos hasta platos abundantes y reconfortantes.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.6/5  4.054 opiniones

Nota de clientes de Avis 4.5/5

Marta G. S. Familias - Comentarios confirmados ALL

Dear Ms G., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in all categories and are delighted that you and your family really enjoyed your stay with us and the comfort and the location in particular. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager

Nota de clientes de Avis 0.5/5

Tarnovschi R. Familias - Comentarios confirmados ALL

Dear Mr T., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel München City. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Regarding the blocking of a deposit on your credit card, I ask for your understanding, as this procedure is common in the business hotel industry. Our front desk staff member therefore acted correctly; check-in at our hotel is only possible with a guarantee. With regard to the processing time for the refund, please contact your bank in Romania directly - we have released the outstanding balance immediately. Finally, I would like to mention that I am very sorry to read that you were not satisfied with our service at the front desk; our staff usually receives a great deal of praise here. I hope that, despite your negative impressions, we will have the pleasure of welcoming you back. Best regards, Rafael D. Fröhlich General Manager

Nota de clientes de Avis 5.0/5

Anónimo Negocios - Comentarios confirmados ALL

Nota de clientes de Avis 1.0/5

Selene R. G. Familias - Comentarios confirmados ALL

Dear Ms R., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Please allow me to explain that our air conditioning only allows for a certain range of individual adjustments. In general, our system is set to a maximum difference of 7°C from the outside temperature (DIN EN 16798), in accordance with the recommendations of the German Federal Environment Agency, to avoid negative effects on our guests’ health. Unfortunately, when outside temperatures are unusually high, the system reaches its limits. In such cases, we are pleased to provide our guests with an additional fan. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City. We would be honored to welcome you again here in Munich. Best regards, Rafael D. Fröhlich General Manager

Nota de clientes de Avis 5.0/5

Ana I. A. M. Negocios - Comentarios confirmados ALL

Dear Ms A., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room and the facilities. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager

Calificaciones de nuestro hotel de usuarios de otras webs

  • 2.015 opiniones 9.2/10 Ubicación
  • 2.387 opiniones 6.8/10 Habitación
  • 2.201 opiniones 9/10 Servicio
  • 69 opiniones 3.7/10 Internet
  • 1.539 opiniones 9.1/10 Desayuno
  • 893 opiniones 8.2/10 Limpieza
  • 535 opiniones 8.5/10 Ambiente
  • 527 opiniones 6.2/10 Piscina

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