Hotel Sofitel Budapest Chain Bridge 5 gwiazdki

Bardzo miłe, super obsługa, cicho

The room has some very old features, like built-in radio in the bathroom that did not work so well, bathroom needed renovation, both painting and door-frame that was worn. The card-light-swich did not work 100% and seemed very old. The spa needs an upgrade and genrally appeared very 80's /90's in style. Breakfast was excellent. Location is second to none. The bar and restaurant was at best medium. The service was clearly un-educated waiters, the christmas dinner, highly priced, was a disaster, both regarding the un-significant dishes, but especially due to poorly organized service. In the course of two hours we were serviced by eight (8!) different watiers, had to ask for a basic presentation of the courses and were served by amateurs - kind and sweet "student-types" that tried their best, but in a 5 star hotel serving a high-prices christmas dinner, it simply was below any minimum expectations. Not to be recommended to anyone. The bar/rest in general needs to to be serviced and managed professionally. The standard does not correspond to 5 stars.....

The hotel room was perfect. Staff was friendly and housekeeping team especially helpful. Hotel is very well located near the chain bridge and St Basilica Church. Buffet breakfast which was part of our package was very good but there was always a long wait at the egg counter. Hotel could improve the breakfast experience by having an additional live kitchen.

Czuł się jak w domu,z ok a wspanialy widok na Dunaj i Budę,śniadaniA wyborne,wszedzie blisko

This was a business trip so not too much time was spent in the hotel. It is above average in terms of quality of the beds and the service. Irons in the room very helpful for saving time. The breakfast was also excellent except for queues for the omelettes.

hotel jest bardzo dobrze położony, obsługa jest niezwykle miła i opiekuje się gościem hotelowym

We just stayed one night before a river cruise. Nice rooms, good breakfast, location right by the chain bridge, our boat was anchored 100 mts away so just perfect. Would stay again when ww are next in Budapest.

The hotel's name already told me the famous Chain Bridge is its entrance. No options about the decent location. Everything is in a walking distance. I only care about a good sleep. The bed is comfortable, extra bedding is in the closet, air-condition is quiet. But I have sleep problems. I need a little bit relax before going to bed. The hotel surprisingly went beyond my expectation, delivering full pack sleeping aid amenities to my room, which are bath salts, ralax gel, sleep spray, ear plugs and eye masks, all presented on a spa tray. I believe this hotel is seriously care about your stay. Worry-free guest services make you feel belong. No matter how early arrival and how late leaving, frontdesk staffs would not tell you check-in /check-out policy, instead doing their best to let you feel free. I highly recommend . .staying is believing.

hotel zużyty, podczas snaidania w patio roznosza się zapachy jedzenia aż do samej góry. na sniadaniu trafia się suchy chleb dla konia, takież ciastka, a kiedy poprosiłem o espresso dopio, dostałem americano. w hotelu 5 gwiazdkowym powinni umiec parzyć kawę. personel w recepcji wygląda, jakby pracował za karę.

Hotel jest zatłoczony, widać w czasie śniadania, że jest to źle zorganizowana strefa. Pojoje są przyjemne, ale widac po nich już zniszczenia (poobijane drzwi, futryny, podniszczone lampy, przetarte dywany, stare uszczelki przy wannie). W moim pokoju zespsuło się okno, wiec obsługa po prostu je zatrzasnęła zamiast naprawić, i nie mozna było go juz wiecej otwierać. Generalnie ok, ale jest wiele nowszych hoteli, które zapewniają podobny standard. Zdecydowanie nie dla klientów biznesowych

Attentive staff, comfortable hotel and facilities, great cocktails and food in restaurant. The room styling/furniture is a bit dated now but condition maintained is very high so it is not a real negative. Cocktails in the bar are a highlight. The Sofitel club lounge breakfast buffet is not huge but still a nicer/more peaceful place to have breakfast for visitors with access.

Great Location with views of chain bridge and the river. All major attractions are nearby and WiFi is good too. Need to improve on service especially breakfast service, good choices but staff needs to be attentive. The coffee served at breakfast is not great.

Hotel przyjemny, fantastyczna obsługa przy śniadaniach. Podłoga w łazience sprawiała wrażenie niedokładnie sprzątanej. Woda w basenie niezbyt czysta. Odpadały płytki z mozaiki (wyłowiłam kilka na brzeg).

Cisza spokój przyjazny personel

Our stay at the Sofitel Chain Bridge was almost perfect. We highly recommend this hotel for comfort, location and service. Very friendly and helpful staff, good amenities, including spa facilities and pool which we took advantage of. May we suggest a more complete menu in the hotel restaurant, Paris Budapest? The food was good but the variety could be improved.