소피텔 아테네 에어포트 5성

This hotel is wonderful. Just outside of the airport, so it is perfect for the day before or after a flight. Rooms were comfortable. Staff were friendly. The breakfast is outstanding. I would love to stay here again.

Positive: Very convenient location for an easy overnight layover in Athens airport. Great sound-insulated rooms. Easy check in. Negative: one would expect that everything is checked and verified in a room sold for EUR271 per night (down from 285 with the Accor membership discount). We had to call for help with the non working TV remote twice, and after that the TV stopped working completely.

It is so much easier to travel to the airport (train is excellent from Athens as it is only a 3 minute walk to hotel opposite the airport terminal) for an early flight the next day. We always avoid the early morning travel chaos.

Me and my husband had stayed there several times before but this time the customer service was disappointing. My husband talked to a lady at reception and asked for help as his suitcase was damaged at the incoming Athens flight. We had to catch another flight the next morning and he was asking for whether he could buy another suitcase at a shop at the airport early in the morning. The reception lady was totally uninterested about whether it was possible. The attitude was equivalent to lifting her shoulders really showing that not much could be done. It was late Sunday evening and of course most airport shops would be closed but it was the unhelpful attitude regarding possibilities for the next morning that stuck out really rather than anything else. For dinner we decided to skip the in-room dining as we thought that the restaurant choice would be more interesting. In actual practice the restaurant had a 25 euro per head buffet that night but the food available was quite limited with gyros! (as one option) and spaghetti bolognese another and some green pea veggie dish and some beef and a chicken option and plainer than plain rice. The dishes offered could not really justify the 25 euro per head charge. They brought us the bill before my husband even had a look at it but he decided not to go for it and we had to tell them to subtract his charge. He actually went back to the room and he ordered from the in-room dining menu which had at times more interesting choices. It had pasta but also club sandwich or more interesting choices like fish of the day and it was also more economic too. We were also upgraded to a suite on arrival, a description which doesn't really exist on the hotel website but it actually meant the same (luxury) room we had booked but with lounge access (which I think was the bar). It was really a shame as we had stayed there several times before and both the food choice and the reception service were better. This time it did seem like a rip off given how much rooms cost as there are no other hotels around unfortunately.

This was our favorite hotel of our trip, and we stayed at 4 airport hotels, 5 hotels in cities, a ski chalet, and a glass igloo on a fjord in Norway. Directly across from the airport and right next to the train station, this hotel is perfectly placed. We arrived around 730pm and were able to relax after a long day of travel within 20 minutes of landing. We stayed two nights. The morning of our flight we were not rushing to get a taxi or train to the airport, but rather had a bit more sleep and an easy walk over to the terminal. This hotel is very classy and sophisticated but we never felt out of place as "regular" people. The staff was warm and welcoming even though we are not what I imagine the usual clientele are like. There were a couple of minor issues with our room when we entered it, but a quick word with the front desk and they moved us to a different room right away. The manager called to offer apologies and let us know he was available if we needed anything. The next morning at breakfast, the day manager came to our table and introduced herself, and let us know she was available if we needed anything. Even the wait staff went above and beyond to make our stay more pleasant - an item I was hoping to try was out of stock (they only make a small batch each morning and I hadn't gotten there in time to try it). They had the kitchen make more and called up to my room to let me know it was ready; and the next morning when we went for breakfast they brought two servings to our table that they had held back for us. It's important to note that I merely mentioned in passing that I was bummed I missed out on it (I saw it on someone's table on my way out from breakfast and hadn't realized it was offered). I was not angry or demanding about it at all. I also assured them that they need not go to any trouble about it. They insisted that I needed to try it and went out of their way to make it happen. That is the level of service this hotel provides. The room we had was large, comfortable, clean, and stylish. There is a large bathroom with great shower, amazing water pressure, large tub. Getting the temperature of the water to stay consistent was tricky but I found that if you turn it all the way to the hot side for a moment, then back to where it is comfortable, it stayed that temperature. There are several outlets for electronics and usb outlets as well, more than we found in any other hotel this trip. The bed is super comfortable and we got great sleep. I never heard noise from other guests. We had a good pizza from room service. Our one let-down of the entire stay (and it's a minor issue, nothing that should deter anyone from coming here) is the English-language selection on the television is small. That did not have a negative impact on our stay as it is not a big deal for us. The breakfast buffet is epic and high quality. I strongly urge you to try it. Hot and cold foods are available and there was a station with an employee making made-to-order omelettes and scrambled eggs. Plenty of pastries and breads, traditional Greek delights as well. Multiple types of yogurts, smoothies, fresh cut fruit and whole fruit are available as well as other cold items like cheeses and cold cuts. They also have a variety of coffees and juices. Hands down, the best hotel breakfast of our trip. There are other amenities that we did not try, but I think it is safe to assume that they were amazing as well. I wish we had more time to enjoy all that this hotel has to offer.