노보텔 아테네 4성

고객 평점 (ALL 평가) 4.2/5 1,808 리뷰

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호텔설명

호텔 추가 정보

  • 아테네와 아크로폴리스 언덕의 파노라마 360° 전망을 감상할 수 있는 루프탑 수영장

  • 가장 가까운 지하철역에서 도보로 5분 거리에 있으며 공항과 피레우스 항구로 쉽게 이동할 수 있습니다.

  • 호텔 내 실내 주차장 및 피트니스 센터

  • 세계 각국의 지중해 풍미를 담은 식음료 옵션

  • 최대 1,300명을 수용할 수 있는 8개의 인체공학적 회의실(10~620m²)을 갖춘 콩그레스 호텔

숙박

호텔 위치

노보텔 아테네

4 Michail Voda Str
104 39 아테네
그리스

GPS:37.989586, 23.724928

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,808 리뷰

TripAdvisor 평가  4.0/5  3,043 리뷰

Not 4 star at all

트립어드바이저 평점 1.0/5

Escape62196795753 TripAdvisor 인증 리뷰

I have to say I was very disappointed with my experience at the Novotel in Athens. Prior to booking this hotel, I read the reviews and people were giving great reviews and the overall rating was 4 stars. The staff were not professional, except for the nice lady that came to us with some things to do in Athens. This is definitely not a 4 star hotel here’s why. I had booked 3 months prior to our travel and there was a great deal for family as we had 6 people all up - which gave us two standard rooms and 50% discounts for the second room. I received one email to confirm this booking and it says that we had only €379 left to pay at the hotel - as they had deducted 50% of the cost at booking. When we went to check in, we were confronted by a lady that was not so friendly. She asked us how we wanted to pay for the remaining amount, which we asked if we can split the remaining amount on two credit card, which she said yes to but she ended up charging €379 on each of our credit charge. When we realised what she had done, we told her she made a mistake. She told us we had it wrong, and that the €379 remaining was for only one room. I told her I had rang the hotel after the booking to confirm the outstanding amount, as I did think the offer was too good to be true, and at the time the hotel had advised me at we only had to pay €379 upon checking into the hotel for the two rooms. We didn’t get an apology for the misled information and ended up having to pay double the amount that we were initially told to pay - misleading and false advertising. We had dinner one of the nights at there roof top restaurant, which had the view of the Acropolis- which was nice but the food was ordinary but super expensive. We had ordered the mussels, it was so salty we could only stomach 1/4 of it and we told the waitress when she asked us how was the meal - of how salty it was, she just smiled and took the dish away. The pool was ridiculously shallow. The worst part is the location of this hotel, it is located in the slum area Athen - lots of graffiti, homelessness and druggies. Not ideal for family or young people. No wonder they had the discounted rooms. We found we had to uber it, to go anywhere, and there was no real good eateries nearby. Definitely not 4 star rating - travellers be aware of this hotel.

Excellent service

트립어드바이저 평점 5.0/5

Thomas S TripAdvisor 인증 리뷰

Staff accomodated our many requests, and delivered excellent service all the time. Nice roof top pool, with sunbeds and complimentary towels. Great room (suite). Lot of space. Separate wc room. Short and cheap taxi rides to all sights of Athens.

Dear thomassF1831BK, We very much appreciate your exceptional rating regarding your stay at Novotel Athens. We are thankful for your positive comments about our service; we all try our best to provide our guests with a pleasant stay and fulfil their requests and wishes. We are also happy to read that you liked the rooms, rooftop and swimming pool of our hotel. We look forward to hosting you again in Novotel Athens. Sincerely, Georgios KRITIKOPOULOS, General Manager

Avoid this place... really bad

트립어드바이저 평점 1.0/5

FarAway18766112379 TripAdvisor 인증 리뷰

Very bad hotel. I mean we stayed at so many novotels and this is by far the worst of all. To begin with the check in staff except for one bearded guy were all rude. They don't know the meaning of hospitality. The elevators don't have lights in them. The rooms are from the ancient Greek civilization if you know what I mean... we requested an iron and I even went down to get it assuming this is europe and no one will bring it to my room they still didn't give it to me... we left rhe hotel for sightseeing and then they left it out of our room. We were told by the check in staff that we will get a free welcome drink by scanning the qr code when we went back to take it... another person at the recpetion told us so rudely - "what welcome drink you are not an elite member" or whatever they call a higher member status...staying in novotel for so many years never been humiliated like this...Please see other places to stay in Athens you will find better places at much cheaper rates. My suggestion - AVOID NOVOTEL ATHENS

Dear FarAway18766112379, We are very sorry to note the review you have posted. We sincerely apologize for the numerous issues you encountered during your visit, as this is certainly not the experience we aim to provide our valued guests. Hospitality and guest satisfaction are of utmost importance to us and we deeply apologize for any inconvenience. Once again, we are sorry for your disappointment. Should you consider giving us another chance, please contact us directly so we can ensure a more pleasant and comfortable stay. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

Decent hotel

트립어드바이저 평점 4.0/5

Fozzy2710 가족 - TripAdvisor 인증 리뷰

Enjoyable stay. Rooftop pool was the highlight and the rooms were decent. Location was a bit dodgy looking in places but it was fairly central. Service was very good and we had a good 3 days

Dear Fozzy2710, Thank you for rating your experience at Novotel Athens. We are happy to know that you had a very good stay in our hotel and that you enjoyed our rooftop, swimming pool, service & rooms. If we could have done anything to enhance your experience, we'd love to read your suggestions. Sincerely, Georgios KRITIKOPOULOS, General Manager

Wonderful experience

트립어드바이저 평점 5.0/5

Jtj11629 TripAdvisor 인증 리뷰

We had a very pleasant stay for 3 nights. The staff were wonderful and very friendly, and accommodating. They loved our kids and the hotel was very family/kid friendly. The location was perfect, close to transportation to get to all the attractions. A lot of restaurants and places to grab a drink or snack. Rooms were a little small, especially if you have a larger family but they were comfortable, well maintained, and clean. The amenities were amazing and plentiful, the food and drinks in the restaurant were great! Would definitely stay again in the future.

Dear Jtj11629, We very much appreciate your detailed review upon your stay at Novotel Athens. We are thrilled to know that you and your family had a wonderful experience in our hotel. We are grateful for your kind comments about our staff; we all try our best to provide our guests with a pleasant stay. We are also happy that you found our rooms to be cleaned and well maintained and that you liked the food and drinks in our restaurants. We look forward to hosting you again in Novotel Athens hotel. Kind regards, Georgios KRITIKOPOULOS, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 810 리뷰 5.7/10 위치
  • 1,063 리뷰 6.7/10 객실
  • 1,068 리뷰 8.6/10 서비스
  • 34 리뷰 4.1/10 인터넷 가격
  • 498 리뷰 7.7/10 조식
  • 441 리뷰 6.6/10 청결도
  • 423 리뷰 4.8/10 안락함
  • 230 리뷰 4.6/10 분위기

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