Novotel Lille Centre Gares

Bilgi mesajı

Novotel Lille Centre Gares 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 705 görüş

ALLSAFE onaylı otel

Bir haritada görmek

Açıklama

Otel ekstraları

  • Labeled ALLSAFE by Bureau Veritas

  • Six-seat meeting room for hire on a half-day basis

  • Just 2 minutes from Lille Flandres and 5 minutes from Lille Europe

  • Self-service bike rental point 109 yds (100 m)away

  • Gare Lille Flandres car park very near the hotel.

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

Novotel Lille Centre Gares

49 rue de Tournai
59000 LILLE
France

  • TRANSPOLE:  LILLE FLANDRES

  • TRANSPOLE:  M1 M2 LILLE FLANDRES

  • TRANSPOLE:  T1 T2 LILLE FLANDRES

  • Uçakla

    LESQUIN 7km / 4,35 mil mesafede

  • Trenle

    LILLE FLANDRES 0,2km / 0,12 mil mesafede

GPS:50.634167, 3.07411

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Bar
  • Toplantı odaları

GOURMET BAR

Enjoy a new culinary experience at the Gourmet Bar. Burgers, regional specialties and friendliness are on the menu at this new living space. Discover it today!

Konaklama olanaklarımız

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Choose the Executive Room and enjoy the additional comfort of bathrobe, slippers, Nespresso coffee and complimentary minibar.

Konuk değerlendirmelerimiz

Novotel Lille Centre Gares
oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  705 görüş

TripAdvisor Derecesi  4.0/5  946 görüş

Great Staff & Location

Tripadvisor puanı 5.0/5

philipdelannoy İş - TripAdvisor onaylı yorum

Great location next to train station and Grand Palais, short walk from Vieux Lille. A car park is located just beside the hotel. Stayed just one night, the person at reception was very welcoming, thank you.

Nice staff, good location by Flandres station and a few minutes from city center

Tripadvisor puanı 4.0/5

DeniZinho İş - TripAdvisor onaylı yorum

Hotel is nicely located, next to Flandres train station. Only a few minutes away from city center by walk. Very friendly staff, warm welcome, Good bar with nice choice of beers and spirits. Simple but nice restaurant.

Special Anniversary Weekend

Tripadvisor puanı 1.0/5

Kate272015 Couples - TripAdvisor onaylı yorum

Location is perfect, but that is it. Service is very poor. They forgot to give us a welcome drink. Room was terrible, super dirty. Window was broken, safe was broken, ventilation in the bathroom broken, no cups, no spoons, no pens/notebooks, peephole broken, curtains super dirty...Breakfast very poor, no choice, no vegetables at all. No idea why they present themselves as a 4-stars hotel, worse than Ibis Budget from the same chain! Shame! Don’t waste your money!

Convenient and modern facility for overnight stay during long distance train journeys

Tripadvisor puanı 5.0/5

AlexH-0314 Couples - TripAdvisor onaylı yorum

About ten minutes gentle walk after getting off train at Lille Europe station and about three minutes the following morning to Lille Flandres for onward travel. Close enough to old town to be able to explore on foot. Clean, modern room with comfortable bed, tea and coffee making facilities and minibar. Clean and practical bathroom. Had pleasant, reasonably priced evening meal with drinks, served by friendly and attentive staff. Good selection of food available for breakfast.

Dear AlexH-0314, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Warm welcome for this Hotel located close to Lille Flandres station

Tripadvisor puanı 4.0/5

DeniZinho İş - TripAdvisor onaylı yorum

Good hotel, friendly staff, nice bar and restaurant. Good food, with a wide choice of beers and alcohols and right recommendations from barman! Handy location for train travelers. Only 10 minutes walk from beautiful city center.

Dear DeniZinho We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine

Poor, third rate and no management

Tripadvisor puanı 1.0/5

Andrew G İş - TripAdvisor onaylı yorum

Middle of summer and the hotel decide to refurbish their air conditioning system. Not only is there no air conditioning but instead of telling you when you are checking in the hotel seem to think that if they don't tell you then maybe you will just not notice! After I had unpacked and did notice then when I called down to reception the lady said - well I can move you to another hotel. It was too late so I had a hot sweaty night in a noisy room. No point complaining to Accor as they do not care as i have learnt from past experience. Must remember to try to go to the smaller hotels where there is a chance of them caring a little.

Dear Andrew, Thank you very much for taking the time to let us know about your experience at the Novotel Lille Centre Gares. Our staff is sorry to hear that your stay did not go as expected and expresses its sincerest apologies for both the air conditioner being refurbished during your stay but also for the way the situation was handled. Auxiliary fans, as well as other items, can be borrowed from the reception upon request. If you encounter any issues during a next stay, please don't hesitate to let us know so we can fix it and provide you with a better quality service. At Novotel, your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good hotel close to station and city center

Tripadvisor puanı 4.0/5

DeniZinho İş - TripAdvisor onaylı yorum

Welcoming staff, good breakfast, good rooms, walking distance from beautiful city center (Grand place, place du theatre...). Many excellent restaurants close-by, walking distance as well. A riskless choice !

Trip to the Euros

Tripadvisor puanı 5.0/5

RJM1968 Aileler - TripAdvisor onaylı yorum

Excellent service from the staff at the Novotel, they helped with any of our queries especially around car parking and where to go within Lille, we really enjoyed our stay. It is close to the Centre which was also good for our particular trip.

Dear RJM1968, We are glad to read that you enjoyed staying at the Novotel Lille Centre Gares and we were actually happy to help you during your stay. We hope to see you again ! Kind regards Sarah

Friendly hotel near the train stations

Tripadvisor puanı 5.0/5

DarkHorseParis Couples - TripAdvisor onaylı yorum

Very helpful and friendly reception. Room service was nice food and well presented. Breakfast typical Novotel, the risk is to eat too much! Old-style Novotel room was clean and quiet and we got an upgrade. Hotel well situated for the two main train stations and walking distance from town centre. But the area immediately surrounding the hotel is not very lovely.

Dear Sir or Madam, We thank you for your nice comment. We are so glad to read your satisfaction, it is a real pleasure to know that you enjoyed your stay with us. We hope to be lucky enough to welcome you again ! Sincerely yours Sarah

Too expensive

Tripadvisor puanı 3.0/5

pekal2015 İş - TripAdvisor onaylı yorum

The hotel is far to expensive for the experience offered. The room I had was ok though but definitely not clean. The carpet need a proper cleaning. But far the worst is the breakfast, too sweet and the hot food is not even warm. The quality of this Novotel hotel is nothing compared to Other Novotel hotels in Asia. The people at the frontdesk though were very polite and helpful. I am sorry to say but it most likely that I will not return to this hotel. PK

Dear Guest, We thank you for having taken time to announce us your opinion concerning your stay in Novotel Lille Centre Gares. We are sorry the the level of the service was not up to your waits, and we ask you to accept our most sincere excuses. Lookin forward to the pleasure to receive you again in our hotel. Yours Valériane

Overall Good!!

Tripadvisor puanı 3.0/5

CafeGreek Aileler - TripAdvisor onaylı yorum

Stayed here in Feb 15 with my family there was a group of 9 including small children, therefore was booked in advance and requests also put in well in advance. However the overall customer service lets them down, as requests were not sorted in advance. Had issues with one of the reception staff, whos grasp of English was not great. Rooms were big however we were allocated the 7th floor which whilst spacious the bathroom is yet to be renovated. Also foul smell in corridors like rotting gutters and also in some of the rooms dooes not help as there is a gym there, avoid the 7th floor. Breakfast was good and location is ok, however you do have to go passed the train station which has many tramps, beggars etc. Would stay again however they really need to improve there customer service and also there English. Saying that one member was staff Asma was excellent and tried her best when I had issues with here other colleague whom was the responsible and was not helpful at all.

Dear CafeGreek, Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Gares. I am sorry aht your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valériane

Visit to Lille

Tripadvisor puanı 4.0/5

nickl433 İş - TripAdvisor onaylı yorum

Very comfortable hotel in perfect location for the train stations and easy access to the town centre . Unfortunately my colleague had to book elsewhere because of poor parking options.............quite pleasing to have superior levels of service compared to the poor service I am accustomed with from some of the Parisian hotels .

Dear Nickl433, We thank you for having chosen the Novotel Lille Centre Gares as your stay in our beautiful city ! We are delighted that your stay pleased you and would be delighted to welcome you again during your next passage in Lille ! Sincerely, Valériane

Excellent

Tripadvisor puanı 5.0/5

Traveller9999999 Aileler - TripAdvisor onaylı yorum

Was surprised by how good this hotel was. It's conveniently close to the two main stations in Lille as well as the town centre. Comfortable, quiet rooms, a good bar and an excellent breakfast, as well as Wifi that actually works, properly, and free of charge.

Dear Guest, It is very considerable to read your comment, thank you very much ! Hoping to welcome you during your next stay in Lille, Best Regards Valériane

Stopover

Tripadvisor puanı 4.0/5

61Anon Solo travel - TripAdvisor onaylı yorum

Very helpful and welcoming receptionist. Unfortunately being a Sunday the restaurant was closed, but a small selection of food was available in the café/bar. Was given the option of a room with a bath or shower.

Dear Guest, Thank you very much for your very good comment, further to your stay in the Novotel Lille Centre Gares. Such returns encourage us to continue still and still to satisfy you ! We hope have the pleasure to welcome you very soon, Kind Regards Valériane

Lille Xmas 2013

Tripadvisor puanı 5.0/5

Alan F Aileler - TripAdvisor onaylı yorum

Great hotel to stay in, close to all amenities, clean, helpful staff. One (very) minor gripe would be the layout of the eating area - chaotic at breakfast time, but could be much better with just a few small changes

Good location, friendly and helpful staff and good breakfast

Tripadvisor puanı 4.0/5

JND1964 Friends getaway - TripAdvisor onaylı yorum

I would definitely recommend this hotel when in Lille. It was just behind Lille Flandres and Lille Europe station. The staff is friendly and helpful. However, I needed to convince them (with proof), that I was entitled to a welcome drink with the Accor Silver Card, as well as the late check out in case of availability. But they accommodated both requests without problems. It was only a question of training and I can't blame the staff of the front desk for that

below average

Tripadvisor puanı 2.0/5

747kees V Aileler - TripAdvisor onaylı yorum

Service by staff was fine. Our booking for a family of 4 was in their system a booking for 2 adults. No probleem, the room had a sleepcouch. perfect for the kids. The real probleem was the airco in the room. it was just to hot, even with the thermostaat set on the lowest, it stayed verry warm in the room. We all had a bad night. That combined with the tact that the hotel is nothing special and the roomprice makes it not a hotel tot return too.

Good location

Tripadvisor puanı 4.0/5

Safia G İş - TripAdvisor onaylı yorum

The location was right next to Lille Europe train station which was excellent because I walked from the train station to the hotel. It is walking distance from all the main downtown attractions. The hotel has a computer in the lobby which was great because I didn't bring my laptop and needed the internet.

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