Mercure Lille Centre Grand-Place Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.388 görüş

Mercure Lille Centre Grand-Place Hotel - Image 1
Mercure Lille Centre Grand-Place Hotel - Image 2
Mercure Lille Centre Grand-Place Hotel - Image 3
Mercure Lille Centre Grand-Place Hotel - Image 4

Açıklama

Otel ekstraları

  • Boutique hotel in the heart of Lille.

  • Train stations within 10 minutes' walk.

  • Certified Green Key

  • "Cuisine Lounge": catering to make you feel at home.

  • Public parking lot (Opéra) near the hotel.

Konaklama olanaklarımız

Otelin konumu

Mercure Lille Centre Grand-Place Hotel

2 boulevard Carnot
59000 LILLE
France

GPS:50.638104, 3.065183

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Cuisine Lounge

Relax in our cozy, laid-back bar and choose from its selection of Mercure wines. Try our cocktails and gourmet wines, or share a charcuterie platter with friends. Our team is always there to greet you with a smile!

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.388 görüş

TripAdvisor Derecesi  4.0/5  1.548 görüş

Location is excellent.

Tripadvisor puanı 3.0/5

terbtoh TripAdvisor onaylı yorum

Hotel located 10 minutes by foot from Lille Train Station. Overall 8/ 10. Situation is very close to Lille city center, train station and metro. Reception service: 9/10 warm welcome and very professional service. Breakfast service: 0/10 staffs at the breakfast area is not very friendly at all, we was say hello to his/her, they never say hello back and always ignoring us. That's weird. (2 guys and 1 woman at the breakfast service area) - we were stay here for 3 days, during our stay his/her always ignoring us. When we have arrived and waiting for our room. I tried to order something to drink, he just looks at me and just walk aways. So I have to go to the reception to order the drink instead. (breakfast is classic nothing special - juice, bread, omelet, eggs etc). Room & Amenities: 7/10 Bed and room are ok but shower is was slippery when is wet. Bar: 9/10 (night service bar). She was very nice and friendly. Thank you very much. Only one negative point, there is not many choice of beverages.

Dear terbtoh, Thank you for taking the time to share your feedback about your recent stay at Hôtel Mercure Lille Centre Grand-Place. We appreciate your kind words regarding our excellent location, which is conveniently close to the city center, train station, and metro. We would like to extend our apologies for any inconveniences you experienced during breakfast service. We have taken note of your feedback regarding the lack of friendliness from some staff members and we will address this issue with our team. We strive to provide a warm and professional service at all times, and we apologize for falling short on this occasion. We are glad to hear that you had a pleasant experience at the bar and that our staff was friendly and accommodating. We appreciate your feedback regarding the beverage choices and will take it into consideration as we continue to improve our services. Regarding the shower in your room, we apologize for any inconvenience caused by its slipperiness when wet. We will assess the situation and make any necessary adjustments to ensure our guests' safety and comfort. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Excellent place

Tripadvisor puanı 5.0/5

Sharon P TripAdvisor onaylı yorum

Fantastic hotel with brilliant breakfast fast check in great decor fantastic view from room large bathroom good shower great hairdryer large fridge safe loads of charging points comfy bed could find no faults whatsoever bar area was warm and welcoming very close to bars and restaurants and grand place

Dear Sharon P, Thank you for taking the time to share your wonderful experience at Hôtel Mercure Lille Centre Grand-Place. We are thrilled to hear that you enjoyed your stay with us and that our hotel exceeded your expectations. It's great to know that you appreciated our delicious breakfast, efficient check-in process, beautiful decor, and the stunning views from your room. We are also pleased that you found our bathroom spacious and the shower satisfactory. Your kind compliments about the amenities in the room, such as the hairdryer, fridge, and charging points, are much appreciated. We are delighted that you had a comfortable sleep on our cozy bed. It's also wonderful to hear that you found our bar area warm and welcoming. Being in close proximity to bars, restaurants, and the Grand Place made your stay even more enjoyable. Thank you once again for your amazing review. We hope to have the pleasure of welcoming you back to Hôtel Mercure Lille Centre Grand-Place in the future. Warm regards, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Good hotel with excellent location in central Lille

Tripadvisor puanı 4.0/5

Karolina H TripAdvisor onaylı yorum

A good hotel perfectly located close to the old Lille. Great if you want to do a weekend of shopping. Walking distance to most things. We had a twin room which was a bit warm (air con less effective) and a large bathroom. Perhaps a bit too crowded with furniture but otherwise good. The pillows could have been a bit softer. The breakfast was decent but could be improved with more variety of cheeses and cold meat. I would stay here again.

Dear Karolina H, Thank you for choosing to stay at Hôtel Mercure Lille Centre Grand-Place and for taking the time to leave us a review. We appreciate your positive feedback regarding our excellent central location in Lille, which makes it convenient for exploring the city and enjoying a weekend of shopping. We have taken note of your comments about the twin room being a bit warm and the air conditioning being less effective. We apologize for any discomfort caused. We will certainly review this matter to ensure that our guests have a comfortable stay. Your feedback regarding the furniture in the room has been duly noted, and we will take it into account for future improvements. We understand your preference for softer pillows, and we appreciate your suggestion for more variety of cheeses and cold meats at breakfast. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Best regards, Delphine Wattellier - Directrice Mercure Lille Centre Grand Place

Convenient and cozy little hotel

Tripadvisor puanı 5.0/5

strelowb Friends getaway - TripAdvisor onaylı yorum

I came with friends and enjoyed this little hotel. Very convenient, located in the center of the old city. The bedroom was a little small but very cozy. I love the breakfast bufffet and the little bar. Staff were friendly, nothing to complain about!

Dear Strelow B, thank you for choosing Hôtel Mercure Lille Centre Grand-Place for your stay. We are delighted to hear that you enjoyed our convenient location in the center of the old city and found our hotel cozy. We appreciate your kind words about our breakfast buffet and the little bar. Our friendly staff will be pleased to know that they contributed to your positive experience. We hope to welcome you back soon. Delphine Wattellier - Directrice Mercure Lille Centre Grand Place.

Great location and tolerable hotel

Tripadvisor puanı 3.0/5

MissApples TripAdvisor onaylı yorum

This Mercure in Lille is in a fantastic position and easily walkable to tonnes of sights in Lille, this is a real selling point for the hotel. However, the rooms are small and during hot weather, the airconditioning struggles to work. The bathroom is also tiny (this is very common on France), however made more inconvenient by the layout which makes it difficult for two people in or around the room, or past the bed when the bathroom door is open. Some design choices here that were not actually tested for usability with two people in a double room. Great location is a win, but be prepared to compromise on the room.

Dear Guest, We are delighted that you appreciated our location which made it easier for you to travel during your stay with us. Our building does indeed constrain us on the size of certain rooms, but that's also what makes it so charming! Don't hesitate, during your next stay, to discover our Privilege rooms which offer you more space and a lot of little touches, just for you! Yours sincerely, Delphine Wattellier - General Manager Mercure Lille Centre Grand Place

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Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 674 görüş 9.1/10 Hizmet
  • 5 görüş 9.3/10 Wifi
  • 337 görüş 7.3/10 Kahvaltı
  • 184 görüş 6.4/10 Hijyen
  • 152 görüş 5.5/10 Otel Donanımları
  • 82 görüş 4.7/10 Yemek

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