ibis Rotherham East - (M18 - M1) 2 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 344 comentários

Garantia do
melhor preço
ibis Rotherham East - (M18 - M1) - Image 1
ibis Rotherham East - (M18 - M1) - Image 2
ibis Rotherham East - (M18 - M1) - Image 3
ibis Rotherham East - (M18 - M1) - Image 4
Moorhead way, Bramley, na, S66 1YY ROTHERHAM, Reino Unido

Descrição

Extras do hotel

  • Estacionamento gratuito para todos os hóspedes do hotel

  • Animais de estimação são bem-vindos ao hotel, com comodidades no local

  • 4 salas de reuniões totalmente equipadas com capacidade para 30 pessoas

  • O restaurante Fogg's serve uma seleção da cozinha internacional

  • 4 x electric Car charging points with parking spaces. CCTV in operation 24/7. ANPR cameras.

As nossas opções de alojamento

Localização do hotel

ibis Rotherham East - (M18 - M1)

Moorhead way, Bramley, na
S66 1YY ROTHERHAM
Reino Unido

GPS:53.4226, -1.25433

Telefone
Fax +44 1709 730444

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

FOGGS

Está com fome? Não é necessário sair do hotel: inspirado no espírito de aventura global, o menu do Foggs oferece os preferidos de todos, desde pizzas saborosas e saladas a sopas aromáticas e comida reconfortante.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  344 comentários

Classificação do TripAdvisor  4.0/5  773 comentários

Joe reception excellent

Nota Tripadvisor 5.0/5

Traveler36765958666 Avaliação com certificação TripAdvisor

Joe in reception is an asset to Accor. Rang him few occasions. He is consistently helpful, sincere, patient, understanding and professional. I request this review to be passed to Kareena Manager so he receives recognition. Thank you for your help Joe

Enough is Enough..

Nota Tripadvisor 1.0/5

iandQ117MZ Avaliação com certificação TripAdvisor

Can I just say before I start, I really don't enjoy doing this as I used to work in the local Hotels and know what an unforgiving job it can be... 10yrs as a Night Duty manager and maintenance manager at Mercure hotels. I prefer to pass issues directly to the staff. We have grown up children at home, we don't really do going out so 2-3 times a month we like to stay in one of our local hotels. As we are Accor members we generally like to stay in the local Accor hotels the Ibis at Rotherham, Barnsley and Barlborough.. We do have a tendency to turn a blind eye to the state of the rooms. If needed I will mention it to reception upon check out as I know that is usually preferred. Examples of room issues have been , a broken bed, tiles cracked, grout not cleaned off the tiles properly, lack of water pressure, no hot water, showers pointing in wrong direction, mattress toppers on top of the mattress, king size duvet cover with a double duvet, loose wires under the desks, loose TV brackets, bulbs not working, broken windows, closers not closing the windows right so there is a lovely cold draft in the winter, TV remotes not working. The list goes on. We usually do receive an apology and the usual receptionist (middle aged, long dark hair) is always friendly and chatty. Enough is enough now though as in recent months the customer service in the hotel has gone from OK to terrible and that is polite. In recent months they seemed to have changed a lot of the TV remotes. Unfortunately the new Universal remotes they seemed to have purchased only allow you to change the channel through the numbers and adjust the volume. I don't know about anyone else but I look through the TV guide and select what to watch, I don't want to flick through channel by channel to find something to watch. Previously we have just asked and the staff gave us an old remote. Our last stay there was an old remote that had failed in the room. My wife went down stairs and asked for new batteries, the youngish male staff member behind the bar just gave her a universal remote with the statement explaining they only operate the volume and channel up/down. The next morning on check out I went to reception to mention the remote. No staff around. I could hear and see someone sat in the back office behind reception. The young woman, blonde hair could be heard telling someone about a witness statement. I shouted hello and on the fourth time finally she answered and said she'll be there in a minute and carried on reading the statement out (something to do with financial stuff.) After a few more minutes she came to reception. I gave her the 2 drinks vouchers from the previous evening and mentioned the issue with the remote. This normally polite young woman snapped "Its a Universal remote, and that's how they work", she said. I replied, "I'm sure the TV guide is meant to work and you not meant to have to search through all the channels every time." "If you're not happy you are welcome to try and program it yourself" Was the response. I said "I'm just saying not everyone knows the channel number off the top of their heads and they like to use the channel guides." Once again I was told to go up stairs and program it myself. I smiled and said perhaps you should purchase the correct universal remote for Philips hotel TVs and left the hotel. On another occasion , my wife ordered 2 portions of chips from the same blonde lady, to take up to the room. 45 -50 minutes later (sitting in the reception) one portion appeared. When my wife pointed out the error another lady (hair dyed blue) took them away and 5 mins later appeared with what was clearly the same "one portion", split between 2 plates. My wife was so hungry by this point and had been downstairs nearly an hour so just left it. I am a gold member and with that comes certain benefits (room upgrades, free early check in, late check out and most importantly a free welcome drink per guest) Over recent months the available drinks has got less and less and I don't mean Accor has made the list smaller but the bar seems to be constantly out of stock. I can't remember the last time we was able to order anything on draft from the bar. Back in September we had a friends party to attend and basically checked in then went straight out to the event, no time for a welcome drink. The party was in Derby so neither me or my wife were drinking. On our return about 2330 hrs the front doors were open, so we assumed the bar was open as well and thought we would grab our welcome drink as a night cap. There was no sign of any staff members so I shouted out "hello" from the back office we heard "Oh for F*** sake" and a dark haired middle aged women appeared. "Can I have our welcome drinks" I asked to which I told "the bars closed" I said "OK can I have a soft drink with them then", she replied " I said the bars closed" . We left and went to bed and had tap water. This has happen more than once. A few other points that are worth mentioning are that the local McDonalds drive through system is so loud you can hear it all night in the rooms on the front. May be worth seeing if they can turn it down a bit. Also recently the car park is overtaken with large aggregate trucks parked sideways across several bays so its hard to find a space later on. Finally we been told in recent month that Accor have stopped them giving out 2 key cards. This is rather annoying for 2 people when its necessary to use one in the lights. Even when we asked for a second one we were told that they are not allowed. This has not been the case in other Accor hotels.

Receptionist from hell

Nota Tripadvisor 1.0/5

tonycA6526OJ Negócios - Avaliação com certificação TripAdvisor

Got to the hotel at 21.30 waited and waited for someone to come out when they did it was someone called Jo. I have never been treated in such away. First she came out listening to something on her phone and said the changeover wasn’t here yet. She reluctantly checked us in. Then questioned me about I.d for my 9 year child. When I said I never had none she insisted on seeing family photos. Has this employee been vetted my daughter was upset.

Not clean and if you email with a complaint, you get ignored.

Nota Tripadvisor 1.0/5

Paulagh96 Avaliação com certificação TripAdvisor

The response for complaints of this hotel is utterly shocking. Before starting my stay, I had asked for the room to be properly cleaned. They said they always clean and promised that the room would be clean before the check-in. Upon checking in we realised that not only they didn't clean like they said, but their cleaning was so bad that we found a c*nd*m wrapper on the floor. Thank god we were not accompanied by kids. We complained about it only to be told that the hotel was fully booked and they couldn't give another room. They asked to write a formal complaint email and promised a refund. It has been 2 months since my FIRST complaint and 4 emails following up later, I still haven't heard A WORD FROM THEM. I have sent an email through their "accor group" contact us section, but shockingly, I still haven't heard anything. As a customer who chose them over any other hotel when traveling for the last 10 years, this has made me change my mind.

Preço

Nota Tripadvisor 4.0/5

Fábio L Viagem com amigos - Avaliação com certificação TripAdvisor

Acredito que este Ibis rotherham east é possivelmente o preço mais barato de todos os Ibis que estivemos, no resto ele tem o que os outros tem, bom atendimento, quarto pequeno, tudo no padrão da rede. Melhor custo beneficio é impossivel

Obrigado por seu comentário. Tenho o prazer que você teve uma boa estadia. Atenciosamente, Kay Buttery

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 131 comentários 9.6/10 Localização
  • 378 comentários 6.1/10 Quarto
  • 391 comentários 9/10 Serviço
  • 196 comentários 4.8/10 Limpeza
  • 99 comentários 5/10 Pequeno-almoço

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Todos os nossos hotéis em Rotherham

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.