First time staying at an Ibis for over one night. Delighted with the twin room in that it was a genuine twin beds and also had appropriate (4.5tog) lighter duvet. Pleased with all the facilities available and no noise despite adjacent town highway.

The room was smelling very hard moisture. I want to change the room but they didnt because they were fully booked. I couldnt sleep all night because of the smell. Also the cahir in the room was broken and hairdryer wasnr working

The best thing was the location near the train station and the friendly staff. But besides that there’s nothing positive to say. The room was old and filthy. Stains on the carpet, stains on the extra bed, half loose switches for the bed light, stains on the plastic wall of the shower in a light blue or a pissing yellow depending what side you looked at. Dirty floor in the bathroom and low waterpressure to top it of. But by far the worst was the noise you could hear from the neighbours rooms and the motorway. Although I had earplugs I felt like I was sleeping just without any walls and windows. The electrical heating wasn’t working as well. Just don’t go there!

Clean and giod value for money close to town centre easy to locate Wetherspoons the spa lane vaults close by.....staff personable and helpful No frills hotel...breakfast available if needed small carpark on site

Reception area and check were good. Corridor walls and carpets look tired. Room smelt, carpet worn and furniture old and dated. Bed very uncomfortable and the worst nights sleep I've ever had. Would not stop here again!