Novotel Leuven Centrum 4성

고객 평점 (ALL 평가) 4.2/5 813 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Leuven Centrum - Image 1
Novotel Leuven Centrum - Image 2
Novotel Leuven Centrum - Image 3
Novotel Leuven Centrum - Image 4
Vuurkruisenlaan 4, 3000 LEUVEN, Belgium

호텔설명

호텔 추가 정보

  • Free WIFI

  • Public paid parking facilities

  • Perfectly located in the city center

  • Just 10 minutes walking distance to the train station

  • Gourmet Bar with local and international dishes

숙박

호텔 위치

Novotel Leuven Centrum

Vuurkruisenlaan 4
3000 LEUVEN
Belgium

GPS:50.88629, 4.710015

전화
팩스 +32 16 21 32 01

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMET BAR

Gourmet Bar offers local and international cuisine that is simple and authentic in a relaxed atmosphere. Whether you want to eat or just have a drink, we are pleased to welcome you every day until 11PM.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  813 리뷰

TripAdvisor 평가  4.0/5  888 리뷰

Will do

트립어드바이저 평점 3.0/5

Kanerva 비즈니스 - TripAdvisor 인증 리뷰

This hotel is located 10 min walk from the railway station and 15 min walk from the historical center of the town. The person at the front desk seemed slightly stressed, menu at the hotel lobby bar varies depending on day (themed?). Breakfast nice, rooms in need of some updates in the near future. Everything works. All in all fine.

Dear Kanerva, We would like to thank you for this review about your experience in our hotel. We are delighted that you appreciated the convenient location of our hotel, just a short walk away from both the train station and the beautiful historical city center of Leuven. It is wonderful to hear that you enjoyed our breakfast offerings, with a wide array of dishes to start your day right. We are pleased that you found everything in working order and that the functionality of our amenities met your needs. Our hotel is committed to ensuring a seamless experience for our guests, from the rainfall showerhead in our bathrooms to the air conditioning and heating systems that are individually controlled for your comfort. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Inge Staes, General Manager

OK but try to go for a better place in Leuven

트립어드바이저 평점 2.0/5

gurkpeter TripAdvisor 인증 리뷰

This is an OK hotel 10 min walk from Leuven stating. Rooms are quite basic. The gymn room is also basic. There is a steam room - but it's not working properly and staff did not anything to fix. Breakfast is not very good, especially not for the price they ask. Refills came rarely, choices are quite limited. Try to book the better places in town.

Dear Peter, Thank you for taking the time to share your feedback with us. We regret to hear that certain aspects of your stay did not meet your expectations. Our aim is to provide an enjoyable experience for all our guests, and it is clear we fell short in this instance. We note your comments regarding the room amenities. Our rooms are designed with contemporary decor and comfort in mind, all equipped with essential items such as tea-and-coffee makers, MP3 docking stations, and 31-inch LCD televisions. We are constantly seeking ways to improve our guest experience and your observations are valuable to us. Regarding the fitness room, we're sorry to hear that it did not match your expectations. We strive to maintain all our facilities in working order, and we apologize for any inconvenience you experienced with the steam room. Rest assured that our maintenance team is dedicated to ensuring the functionality of all our facilities. We are also concerned to learn that the breakfast did not live up to the standards we aim to uphold. Offering a variety of choices and timely refills is important to us, and we will take your comments into consideration to enhance our breakfast service. Although our pricing reflects the quality and service we aim to provide, we understand that value is important to our guests. We continually review our pricing to remain competitive within the local market while providing excellent service and facilities. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Inge Staes, General Manager

Would not recomend!

트립어드바이저 평점 1.0/5

alexandranK4903SH TripAdvisor 인증 리뷰

A very unpleasant experience with booking a room. I tried to book a room for myself and colleagues for our September business trip via email. Within a day I received a reply with the rates, however when I confirmed the booking I never received confirmation from the hotel. I sent several reminders & even called the hotel three times. The staff was not able to help me with the booking, kept transferring me & Joseph was even very rude. I finally gave up trying & we will be staying at another hotel. Would not recommend!

Dear Alexandra, Thank you for taking the time to share your feedback, We are glad to hear that you received a prompt response with the rates for your intended stay. However, we are truly sorry to hear about the difficulties you faced in finalizing your booking and the unsatisfactory customer service you encountered. This is not the level of service we strive to provide, and we will address this issue with our team to ensure better communication in the future. We understand that you have chosen to stay at another hotel, but we would like to assure you that we are committed to providing a pleasant stay for all our guests, and we hope that you will consider giving us another chance in the future to deliver the experience you deserve. Kind regards, Inge Staes, General Manager

Stayed here for the formula 1 race weekend at spa

트립어드바이저 평점 5.0/5

littlelisaj2014 Couples - TripAdvisor 인증 리뷰

Very clean hotel , friendly staff , did not eat at this hotel only breakfast which was very nice , lots of choices , shops and restaurants a short walk away Didn’t bring a charger with us but was able to buy from reception area , Will definitely stay again

Dear Elisa, Thank you for taking the time to review your stay. We are delighted to hear that you found our hotel clean and our team friendly. It's great to know that you enjoyed our breakfast selection and appreciated the convenience of our location, with shops and restaurants within walking distance. We're also glad that our reception team was able to assist you with purchasing a charger during your stay. We look forward to welcoming you back for another enjoyable stay. Best regards, Inge Staes, General Manager

Great for a city break

트립어드바이저 평점 4.0/5

Brian85361 TripAdvisor 인증 리뷰

Visited for the Belgian F1 at Spa. Great hotel close to the train station and the town centre. Rooms are very comfortable, some with a view over town others with a view of the Stella brewery. They started breakfast early for us as we had to leave very early to get to the track and they were also very flexible with the kitchen closing times when we got back. Breakfast was very good - buffet style with everything you could need. The staff were all great but the bar manager was particularly excellent - looking after his customers in the most professional and efficient manner

Dear Brian, Thank you for sharing your positive review. We are delighted to hear that you found our location convenient for your visit to the Belgian F1 at Spa and that you appreciated the comfortable rooms with various views. It's great to know that our early breakfast service and flexible kitchen closing times were helpful during your stay. We take pride in our buffet-style breakfast and are glad it met your expectations. Thank you for your kind words about our team, especially the bar manager. We strive to provide excellent service to all our guests, and it's wonderful to hear that our team made a positive impression on you. We hope to welcome you back for another city break or event in the future. Best regards, Inge Staes, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 386 리뷰 7.7/10 위치
  • 584 리뷰 6.9/10 객실
  • 484 리뷰 8/10 서비스
  • 10 리뷰 7.1/10 인터넷 가격
  • 323 리뷰 8/10 조식
  • 216 리뷰 6.5/10 청결도
  • 99 리뷰 6/10 레스토랑
  • 97 리뷰 5.8/10 분위기

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