Sofitel Londres St James

Sofitel Londres St James 5 estrelas

Nota clientes Avis (Classificação ALL) 4.8/5 1.097 comentários

Hotel aprovado por ALLSAFE

Sofitel Londres St James
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Descrição

Extras do hotel

  • Uma joia oculta no West End de Londres

  • A alguns minutos de Piccadilly Circus, Trafalgar Square e do Palácio de Buckingham

  • Revitalize-se, relaxe e rejuvenesça

  • Best Address in London, in the heart of St James

  • Grade II listed building with original features

As nossas opções de alojamento

Descubra as cores vivas, a suavidade de uma cama de luxo, a tecnologia topo de gama e as comodidades Hermès dos 183 quartos luxuosos deste hotel de Londres. Pode obter facilmente quartos familiares reservando um quarto comunicante.

Localização do hotel

Sofitel Londres St James

6 Waterloo Place
SW1Y 4AN LONDRES
Reino Unido

Fax: +44 20 7747 2210

  • PICCADILLY CIRCUS:  6.9.15.23

  • THE HAYMARKET:  6.9.23.15

  • WATERLOO PLACE:  6.9.15.23

  • PICCADILLY CIRCUS:  BAKERLOO LINE PICCADILLY CIRCU

  • PICCADILLY LINE:  PICCADILLY LINE PICCADILLY CIRCU

  • De avião

    GATWICK A 46 km / 28 milhas

  • De avião

    HEATHROW A 24 km / 14 milhas

  • De avião

    LONDON CITY APT A 10 km / 6 milhas

  • De helicóptero

    LONDON HELIPORT A 7 km / 4 milhas

  • De carro

    M1 A 4 km / 2 milhas

  • De carro

    M20 A 9 km / 5 milhas

  • De carro

    M4 A 8 km / 4 milhas

  • De comboio

    CHARING CROSS A 0 km / 0 milhas

  • De comboio

    PICCADILLY CIRCUS A 0 km / 0 milhas

  • De comboio

    ST PANCRASS A 2 km / 1 milhas

  • De comboio

    VICTORIA STATION A 2 km / 1 milhas

  • De comboio

    WATERLOO STATION A 2 km / 1 milhas

GPS:51.50732, -0.132397

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Perto da propriedade
  • Estacionamento

Wild Honey St James

O restaurante com estrela Michelin Wild Honey St James combina técnicas francesas clássicas com os melhores produtos britânicos sazonais do chef Anthony Demetre. O restaurante está aberto todo o dia de terça a sábado, para o almoço ao jantar.

Avaliações dos nossos clientes sobre o
Sofitel Londres St James

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.8/5  1.097 comentários

Classificação do TripAdvisor  4.5/5  5.002 comentários

Certificado de excelência 2022

London Trip

Nota Tripadvisor 5.0/5

shafeeq1 Negócios - Avaliação com certificação TripAdvisor

Excellent service and very helpful staff. Nice location. Good property. Keep it up. It's highly recommendable. Room service is very good and enjoyable. Laundry service is also excellent. Memorable stay.

Bonjour, Thank you for such a positive review. It is very rewarding to know that everything was to your satisfaction. Such positive feedback encourages our team to continue making every experience with us a memorable one. It would be a pleasure to welcome you back. Merci, Marie-Paule Nowlis, General Manager

My favourite Hotel in London

Nota Tripadvisor 5.0/5

Juergen H Avaliação com certificação TripAdvisor

From the moment of check in until fast check out everything was perfect. I have got all my submitted preferences. The lunch and the breakfast in the Wild Honey Restaurant was excellent, the bar service as well.

Bonjour, Thank you for sharing your kind review. Our aim is to provide a memorable experience, and we are delighted that we were able to meet all your expectations. It is a pleasure to know that you enjoyed your breakfast and had a perfect dining experience. We look forward to seeing you again on future occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

Good stay

Nota Tripadvisor 5.0/5

docwitoldgorecki Avaliação com certificação TripAdvisor

Everything was good. Located at St James, beautiful architecture, friendly and helpful staff. Very good restaurant. Excellent breakfast. Good place to spend time or do business. Not cheap but worth its price.

Dear Guest, Thank you for sharing your review of your stay. We are thrilled that we were able to exceed your expectations. Such positive feedback will motivate us to continue with our efforts to provide each guest with an exceptional experience. We look forward to seeing you again on future occasions. Merci, Marie-Paule Nowlis, General Manager

St James Sofitel

Nota Tripadvisor 5.0/5

hramazanoglu Avaliação com certificação TripAdvisor

Good hotel, good location, excellent staff; very good hermes in the bathroom, key lock system is good, overpriced, good bar and cocktails but very dark and depresssive, lobby light and smell was nice.

Dear Guest, Thank you very much for your feedback. It is great to hear that you found our location ideal for your needs. Our team sincerely appreciates your kind words, these encourage us to continue to provide outstanding service. We regularly review our pricing to ensure we are competitive in our market, however, this may fluctuate depending on demand. We are sorry the design of our bar was not to your taste, however, we also have the Wild Honey bar available as an alternative. Nonetheless, we have taken note of your comments and will consider them for future improvements. We hope to welcome you back. Merci, Marie-Paule Nowlis, General Manager

Wonderful as always.

Nota Tripadvisor 5.0/5

Paula P Avaliação com certificação TripAdvisor

Warm welcome, smooth check in, beautiful rooms. Everything is within walking distance for us and the service is impeccable. I wouldn’t dream of staying anywhere else. It is a real ‘ home from home’ and I always look forward to returning.

Bonjour, Thank you for sharing this lovely review. It is always a pleasure for us to welcome a returning guest and we are delighted that you feel so at home at our hotel. We appreciate your kind compliments to our team who strive to maintain the high standards we set ourselves and endeavour to give all our guests a memorable experience. We look forward to welcoming you on your next visit. Best wishes and Merci, Marie-Paule Nowlis, General Manager

Serviço de atendimento de excelencia

Nota clientes Avis 4.5/5

Rita P. Famílias - Comentários confirmados de ALL

Esta viagem era importante para a nossa familia e a equipa Sofitel tudo fez para nos agradar, limpeza muito cuidada, espaços muito arranjados, despretensioso e sofisticado.

Cara Sra. P., agradecemos a sua preferência e generoso comentário. Tivemos muito gosto em recebê-la e à sua família e ficamos encantados por ter desfrutado de uma excelente estadia connosco — em virtude do savoir-faire da nossa equipa e das condições asseguradas. Será um prazer revê-la numa futura ocasião. Felicidades e merci, Sally-Ann Jenkinson

Excelente estadia

Nota clientes Avis 4.5/5

Anónimo Famílias - Comentários confirmados de ALL

Excelente estadia. O único ponto a melhorar o room service, especialmente por não ter kids menu, nem comida amigável para crianças.

Estimado hóspede, começamos por agradecer a sua avaliação e a sua preferência. Foi com o maior entusiasmo que o recebemos a si e à sua família e apraz-nos saber que disfrutaram completamente da estadia connosco. O bem-estar e conforto de quem nos visita é a nossa prioridade. Nesse sentido, saiba que iremos considerar a sua sugestão e analisar a possibilidade, contudo, a nossa equipa está sempre disponível para atender a qualquer pedido que tenha, durante a sua estadia. Esperamos sinceramente que tenha a oportunidade de voltar. Cordialmente, Marie-Paule Nowlis, Gerente Geral

Poor Room Service meal

Nota Tripadvisor 4.0/5

Q3368OIjames Negócios - Avaliação com certificação TripAdvisor

Hotel fine (excellent location and nice bar), plus responsive service from all staff members. However the steak I ordered for room service meal was inedible (super tough). For £35, I would expect much better.

Bonjour, Thank you for taking the time to share your review. We always aim to meet and where possible exceed our guests' expectations so it is very rewarding to receive a message of satisfaction from a recent guest. We were disappointed to hear you were not completely satisfied with your meal, thank you for sharing your feedback at the time and your concerns were passed on to our supplier, I am so sorry for the inconvenience caused. We hope that you will return on a future occasion. Best regards, Sally-Ann Jenkinson, Director of Guest Experience

Excellent short stay

Nota Tripadvisor 5.0/5

povey2022 Avaliação com certificação TripAdvisor

We stayed for one night to visit the theatre. This hotel is in an excellent location for shopping or easy access to theatres or restaurants. The staff were very attentive and helpful throughout. We have already planned our next stay in April.

Bonjour, Thank you for taking the time to share your feedback with us. Our hotel aims to provide a memorable experience, and we are delighted that we were able to meet all of your expectations. Thank you for your kind mention of our team's courteous and professional service. We all look forward to have the pleasure of welcoming you back on your next stay. Merci, Marie-Paule Nowlis, General Manager

weekend stay in London

Nota Tripadvisor 5.0/5

J5883SNmikew Avaliação com certificação TripAdvisor

We have stayed here several times before and are members of Accor. The staff in any hotel make all the difference to any stay and the Sofitel brand always go out of their way to ensure you have a fabulous stay in their hotels wherever in the world and this one in St James is no exception , from the doorway entrance to leaving on Sunday we had a fantastic time looked after by all the staff there. I would highly recommend this hotel if stopping in London.

Dear J5883SNmikew, Thank you for your loyalty to Accor and for choosing again to stay with us. I am delighted that you had a fantastic time and we look forward to seeing you again soon. Best wishes Marie-Paule Nowlis, General Manager

No coração de Londres, melhor localização impossível!

Nota clientes Avis 4.5/5

Luiz A. Famílias - Comentários confirmados de ALL

O hotel é exuberante, o café da manhã, o ginásio, o staff impecável e amável, os apartamentos renovados são modernamente bem decorados sem perder o estilo do emblemático da história do edifício.

Dear Mr A., We very much appreciate your comments regarding your stay at the Sofitel London St James, this feedback will serve as an encouragement to all of the team as we strive to continuously improve the quality of our services. It is always a pleasure to receive such positive feedback, Sara was particularly thrilled to be recognised, please feel free to share your positive comments on Trip Advisor for others to view using the following link http://bit.ly/SofitelTripAdvisor Thank you so much and we look forward to welcoming you back to Sofitel London St James again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Great to be back

Nota Tripadvisor 5.0/5

Kevin R Avaliação com certificação TripAdvisor

Its been at least 18 months since we have been here bacause of Covid , we had a fabulous welcome back by the staff . The rooms are amazing , we had one over looking Pall Mall which was wonderful . The Bar is great and again perfect service from the staff, I know this hotel is a little expensive but very well worth it , we can not wait to go back .

Dear Kevin, Thank you so much for taking the time to share such a positive comment. It was a pleasure to welcome you back after so long and help you experience our Luxury service once again. I was so glad to hear that you have also managed to enjoy our refurbished St James bar and it's amazing new cocktail menu. I hope we will have the pleasure of welcoming you back again very soon. Kind regards, Marie-Paule Nowlis General Manager

Royalty

Nota Tripadvisor 5.0/5

Roger m Avaliação com certificação TripAdvisor

Although we’re not royalty, we we treated by absolutely everyone as if we were! All the Sofitel team were amazing and the hotel itself, stunning! Make sure your stay includes the breakfast, delicious.

Dear Mr Mills Lewis, Thank you very much for such an amazing comment. I was so pleased to see that our team managed to make you feel so special during your stay with us and that you have been able to fully experience the service that we provide. I hope we will have the pleasure of seeing you back again soon. Kind regards, Marie-Paule Nowlis General Manager

Excelência por completo

Nota clientes Avis 5.0/5

Lucio N. Famílias - Comentários confirmados de ALL

Difícil outro hotel bater esse. Localização, atendimento, qualidade do quarto e dos produtos de higiene pessoal, atenção e gentileza dos funcionários. Meus parabéns.

Dear Mr N., We very much appreciate your comments regarding your stay at the Sofitel London St James, this feedback will serve as an encouragement to all of the team as we strive to continuously improve the quality of our services. It is always a pleasure to receive such positive feedback, please feel free to share your positive comments on Trip Advisor for others to view using the following link http://bit.ly/SofitelTripAdvisor Thank you so much and we look forward to welcoming you back to Sofitel London St James. Amelie Hacking Front Office Manager

Poor service…

Nota Tripadvisor 4.0/5

Octavian1977 Avaliação com certificação TripAdvisor

We have been there end of November, and the service was not as expected. As an Accor platinum member, this is the only hotel where I was never upgraded, considering that the hotel was not full is unacceptable. At the checkout I explained them for half an hour the difference between debit and credit card, and when a manager (Marion) finally arrived it seemed they understood… but no.. they did not… and have charged my stay twice, and now I am loosing time with the bank and the hotel to solve this. A bad experience, a good location but poor staff… go for other London hotels.. there are plenty at this price range .. more that 600£/night.

Dear Octavian1977, as a valued ALL platinum guest it is particularly disappointing to hear your feedback. We do indeed have limited availability in the higher room categories but always prioritise loyal guests for complimentary upgrades whenever possible. After checking with the team please rest assured you were only physically charged once here at the hotel and am sorry for any misunderstanding. Regards Marie-Paule Nowlis, General Manager

Sofitel St James

Nota Tripadvisor 5.0/5

Curiosity43099 Avaliação com certificação TripAdvisor

Our first visit to this Sofitel. Our usual London Hotel is Renovating. From the moment we arrived.. the Bellman, Reception, all welcomed . Our 2nd Day Test was waiting for us with Reception( made the process seamless)..the Lovely Room. Hotel was lovely.. great Doors.. made the Room perfect ..no noise from other Doors. Great Holiday Decirations and a Great Bar for a Drink at the end of a long day.

Dear Curiosity 43099, we are delighted you chose us, thank you and we hope to welcome you back again in the future Seasons greetings and best wishes Marie-Paule Nowlis, General Manager

A good place to stay

Nota Tripadvisor 5.0/5

PhiGAff Negócios - Avaliação com certificação TripAdvisor

Good location, great room, friendly service, excellent cooking in combination with good pace of service made lunch in the restaurant a real pleasure. All in all a very positive experience. I shall most certainly stay at this hotel again in the not too distant future.

Bonjour. Thank you so much for such a kind review. I was so glad to see that you have enjoyed our Wild Honey St James restaurant and our chef Anthony Demetre cuisine. The whole team and I look forward to welcome you back very soon. Kind regards, Marie-Paule Nowlis General Manager

Amazing Family Stay

Nota Tripadvisor 5.0/5

BeeZee10 Avaliação com certificação TripAdvisor

Service was fantastic all through! Location, amenities and breakfast were great. A huge shout out to the concierge running the afternoon/night shift, they made our stay extra special with their attention. I would definitely return to this property.

Bonjour, Thank you so much for taking the time to share such a positive review. It was a great pleasure to welcome you and for our Gold Key concierge team to assist you. I look forward to welcoming you back again soon. Kind regards, Marie-Paule Nowlis General Manager

Great building in a great location

Nota Tripadvisor 5.0/5

michaelholt127 Negócios - Avaliação com certificação TripAdvisor

Exceptional quality of exterior and interior. Clean, tidy and well laid out rooms. The breakfast and the service were also of the highest quality. I would have no hesitation staying t this hotel again.

Bonjour, it is a pleasure to hear that you found the breakfast and service in particular of such high quality. Looking forward to welcoming you back again soon. Marie-Paule Nowlis General Manager

Luxo francês em Londres

Nota clientes Avis 4.5/5

Joao C. Casais - Comentários confirmados de ALL

Óptimo staff e instalações

Dear Mr C., We very much appreciate your feedback regarding your stay at the Sofitel London St James. I am so sorry to hear that your breakfast experience was not to our usual high standards and sincerely apologise for any inconvenience caused. I am sure that your feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

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