노보텔 런던 워털루

고객 평점 (ALL 평가) 4.3/5 2,021 리뷰

노보텔 런던 워털루 - Image 1
노보텔 런던 워털루 - Image 2
노보텔 런던 워털루 - Image 3
노보텔 런던 워털루 - Image 4

호텔설명

호텔 추가 정보

  • 커넥팅 룸을 이용할 수 있는 187개의 현대적인 객실

  • 런던 중부에 위치하여 관광 명소로 손쉽게 이동 가능

  • 루 관광 후 휴식을 취할 수 있는 사우나

  • ALLSAFE, Clifton Environmental 인증 호텔

  • 세계 각국의 요리를 맛볼 수 있는 호텔 바 & 레스토랑

숙박

호텔 위치

노보텔 런던 워털루

113 Lambeth road
SE1 7LS 런던
영국

GPS:51.494861, -0.118287

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMET BAR

노보텔에서 맛있는 식사를 즐겨보세요. 캐주얼한 인테리어를 배경으로 다양한 현지 및 세계 각국 요리를 제대로 맛볼 수 있습니다. 식사를 즐기든, 간단히 음료만 이용하든 간에 노보텔에서만 경험할 수 있는 특별함을 만끽할 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,021 리뷰

TripAdvisor 평가  4.0/5  3,963 리뷰

Great hotel and staff

트립어드바이저 평점 5.0/5

375jodiege TripAdvisor 인증 리뷰

Spotless with large rooms by London standards, this exceeded our expectations of a Novotel group hotel. Well located on easy bus route to city attractions and riverside walks. Outstanding reception staff - Radha and Shuko were so welcoming and made our stay very special! Definitely recommended.

Dear 375jodiege, we are delighted to hear that you had a great experience at our hotel. Thank you for acknowledging our spotless rooms, convenient location, and outstanding reception staff. Radha and Shuko will be thrilled to hear your compliments. We look forward to welcoming you back soon! Best regards, Novotel London Waterloo.

Bugs in the bed

트립어드바이저 평점 1.0/5

Nid V TripAdvisor 인증 리뷰

There was bugs in the bed and hair all over the sheets. The carpet was very dirty. The room don’t seem clean, the bed clothing is old, terrible experience, the place isn’t any cheap to accept those kind of things. Also the bugs bit us. They change us to another room with no carpet. But looks exactly the same.

Dear Guest, Thank you for the feedback. We take all guest comments very seriously and we carry on thorough investigation about the matter you have raised in your review. We have not found any indication that we do have an issue with bed bugs in room occupied by yourself nor at any other. During the cleaning we do open windows very widely to refresh air in the room and as we have Park and Garden on the other side of street- it has to be a reason, why you have single insect in your room. We have a schedule preventative service, which is helping out to avoid any issue with insects and I would be more than happy to provide more details as well as evidence upon request. I would like to use this occasion to apologise for leaving the black hair in the bed as indeed we strive for better housekeeping service, I hope that despite this single experience you will give us a chance to be of service on you in the future. Best Regards, Anna Janikowska Rooms Division Manager

Really enjoyed our stay

트립어드바이저 평점 5.0/5

Ehud R 가족 - TripAdvisor 인증 리뷰

Spent a very enjoyable week there with my family (Wife, 2 kids). The location was excellent for us - tube station 8 minutes away by foot and Waterloo a bit further. Big Ben and all that area is just across the bridge from where the hotel is, so it's very easy to get around. Nice, clean rooms, plenty of channels on TV (important to us :)), and we liked the breakfast - kids eat free :)

Dear Ehud R., Thank you for sharing your positive experience with us! We are delighted to hear that you and your family enjoyed your stay at Novotel London Waterloo. It's great to know that you found our location convenient and the amenities satisfactory, especially the complimentary breakfast for kids. We appreciate your kind words and look forward to welcoming you back in the future. Warm regards, Novotel London Waterloo

A delightful place to stay

트립어드바이저 평점 5.0/5

Clockwork_Kubrick 가족 - TripAdvisor 인증 리뷰

We stayed here for 2 days to visit some sight seeing spots with our 8 yr old to celebrate her Birthday. We certainly picked the right hotel to do this. To say that employees make or break an establishment is 100% correct. Radha, the wonderful receptionist made our daughter feel so special on her Birthday and throughout our stay. Her friendliness and warmth are second to none. (Thank you so much Radha we will stop by again!) We stayed on the 3rd floor in a lovely quiet room with views of Westminster. A walk across the road brings you along the Thames and down to the London Eye. A pleasant stroll taking in the sights and a very central point for the East side of the city. Breakfast was busy but well run. Bar was also nice.. when people were in, it had atmosphere. Hotel is clean and beds comfortable. Would stay again. Thank you Novotel Waterloo.

Dear Kubrick, Thank you for taking the time to share your experience at Novotel London Waterloo. We are delighted to hear that Radha, our receptionist, made your daughter's birthday celebration special and that you enjoyed the beautiful views of Westminster from your room. Ensuring a clean environment, comfortable beds, and a well-run breakfast service are among our top priorities. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back on your next visit. Warm regards, Novotel London Waterloo

Thank you Radha.

트립어드바이저 평점 5.0/5

Alv S TripAdvisor 인증 리뷰

I travel with work often and I stay at so many hotels, in fact I have stayed at this hotel before and they are usually pretty good, but on this occasion I happened to meet the wonderful Radha, She was so pleasant it made my entire trip, I have never felt so welcomed at a hotel. I had arrived early and was prepared to wait till 3pm to check in, Radha alerted me to the fact that as a loyal customer, I was entitled to an early check in. she was polite and courteous and although there was a disgruntled customer nearby, Radha never stopped smiling, while being checked in we spoke about places to visit and my homeland of Barbados. It really made me think that it is the people and the little things that they do well that makes a trip. If ever you go to the Novotel Waterloo, pray that you are fortunate enough to be checked in by Radha. Alvin

Dear Alv S, Thank you for sharing your wonderful experience with Radha at Novotel London Waterloo. We are delighted to hear that Radha's exceptional service made your stay memorable and pleasant. Your kind words truly reflect the importance of our staff in ensuring a great guest experience. We appreciate your loyalty towards our hotel and are glad that Radha could assist you with an early check-in. At Novotel London Waterloo, we strive to provide personalized and attentive service to all our guests, and it is rewarding to know that Radha's hospitality exceeded your expectations. We look forward to welcoming you back on your next trip to London. Warm regards, Novotel London Waterloo

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,306 리뷰 9.2/10 위치
  • 1,488 리뷰 6.8/10 객실
  • 1,403 리뷰 8/10 서비스
  • 19 리뷰 8/10 인터넷 가격
  • 867 리뷰 6.9/10 조식
  • 718 리뷰 5.9/10 청결도
  • 689 리뷰 7.1/10 안락함
  • 455 리뷰 4.8/10 레스토랑

Powered by Trustyou

주변에 있는 다른 시설

런던 지역 모든 호텔