노보텔 런던 워털루

고객 평점 (ALL 평가) 4.4/5 1,822 리뷰

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호텔설명

호텔 추가 정보

  • 커넥팅 룸을 이용할 수 있는 187개의 현대적인 객실

  • 런던 중부에 위치하여 관광 명소로 손쉽게 이동 가능

  • 루 관광 후 휴식을 취할 수 있는 사우나

  • 세계 각국의 요리를 맛볼 수 있는 호텔 바 & 레스토랑

숙박

호텔 위치

노보텔 런던 워털루

113 Lambeth road
SE1 7LS 런던
영국

GPS:51.494861, -0.118287

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMET BAR

노보텔에서 맛있는 식사를 즐겨보세요. 캐주얼한 인테리어를 배경으로 다양한 현지 및 세계 각국 요리를 제대로 맛볼 수 있습니다. 식사를 즐기든, 간단히 음료만 이용하든 간에 노보텔에서만 경험할 수 있는 특별함을 만끽할 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,822 리뷰

TripAdvisor 평가  4.0/5  3,998 리뷰

Nice Novotel in good location

트립어드바이저 평점 5.0/5

MichelleN0023 Couples - TripAdvisor 인증 리뷰

Second time to London and first time to this Novotel. We arrived late on New Year’s Day and were pleasantly surprised to be upgraded to an Executive room because of my gold Accor loyalty status. We had a couple of drinks in the hotel bar which was a nice area. The room was pretty standard for a Novotel but perfectly functional. Bed wasn’t the most comfortable but pillows were okay. I can appreciate an open concept bathroom, but I do like a separate toilet closet from the shower area. I really do like the Karma bath amenities and since we were in an executive room, we had conditioner and lotion. Note: standard rooms do not have either as I inquired prior to our arrival. The workout room is small but also functional and more importantly- cool since it’s in the basement by the car park! Though someone turned the heat on before our last workout on departure but luckily I was able to adjust the thermostat. Speaking of thermostat adjustment, you have absolute control in your room and the windows open which for me is a major plus as I’m always warm even in the winter. The location is suitable for walking to most public transportation and nearby sites. The hotel itself is clean and staff is efficient. We did have to request cleaning on our first day but I think that is because the hotel was full for New Years. We didn’t have breakfast but it was quite busy every day. Another great feature is the reusable water bottle and water fountains on every floor. Wish every Novotel (or every hotel for that matter) offered this. I would recommend this hotel and wouldn’t hesitate to book again upon my return to London.

Dear MichelleN0023, Thank you so much for taking the time to share such a detailed and thoughtful review of your recent stay with us at Novotel London Waterloo. We are delighted that you chose our hotel for your second visit to London and are pleased to hear that you enjoyed your stay. It’s great to know that you appreciated the upgrade to an Executive room, and we’re glad the space and amenities met your expectations. We truly value your loyalty as a Gold member, and we always strive to ensure our guests have a comfortable and memorable experience. Thank you for your feedback regarding the bed, pillows, and bathroom layout. We understand the importance of comfort and privacy, and your suggestions are appreciated. We’ll certainly take these into consideration to further enhance the guest experience. We’re also happy to hear that you enjoyed the hotel bar and the fitness room, despite its compact size. We’re constantly working to ensure all our amenities are as functional and comfortable as possible for our guests. Your positive comments about our location, cleanliness, and the water refill stations are truly appreciated. We’re glad these elements contributed to making your stay more enjoyable. We hope to continue providing you with sustainable solutions like our reusable water bottles on every floor. It would be a pleasure to welcome you back to Novotel London Waterloo in the future. Thank you once again for choosing to stay with us, and we look forward to hosting you again soon! Best regards, Novotel London Waterloo

Very good hotel - but poor breakfast

트립어드바이저 평점 4.0/5

JamesCAPalmer 비즈니스 - TripAdvisor 인증 리뷰

Stayed for 3 nights with work. Quick and easy check in and appreciated the upgrade with my Accor ALL gold status. Nice comfortable room with everything I could need. Housekeeping was generally excellent - except they sometimes forgot to put caffeinated nespresso capsules in the room (but readily fixed!). The gym was also a useful feature. The only let down was breakfast. You could tell that corners had been cut... The juice is awful - it’s one of machines that tries to dilute juice concentrate on the spot (and fails miserably). Coffee was unpleasant tasting (despite being bean-to-cup). And the continental selection, was low quality - cheap cheese and soggy mini croissants. Despite being a cheaper hotel with a more limited breakfast selection, the ibis Waterloo down the road does a much better job. Nonetheless, I would happily recommend and come back to the Novotel Waterloo :)

Dear James, Thank you so much for taking the time to share your feedback. We're delighted to hear that you had a comfortable stay and appreciated the quick check-in, your room upgrade with your Accor ALL Gold status, and the excellent housekeeping. It’s also great to know that you made good use of our gym facilities. We truly value your comments about breakfast, and we apologize for the issues you experienced with the juice, coffee, and the quality of the continental selection. We take your feedback seriously and will certainly work with our team to improve the breakfast offering to ensure a better experience for our guests in the future. Thank you once again for choosing Novotel London Waterloo, and we’re so happy to hear that you would still recommend us. We look forward to welcoming you back soon! Best regards, Novotel London Waterloo

Little bit of shut eye needed.

트립어드바이저 평점 4.0/5

ghy99 Solo travel - TripAdvisor 인증 리뷰

Having to attend another high powered meeting in London and therefore being able to escape the clutches of my older wife I revisited the Novotel . The proximity of Waterloo is just dandy . Breakfast staff are very welcoming but porridge should be available as should a nut mixture ,both of which are essential for lowering cholesterol. I didn’t like having to pay a deposit as though I may run off with the hairdryer. I do like the small gym. I would have liked welcome biscuits . My only gripe is that,parents with young children seem to frequent the hotel and it is challenging to sleep when the parents do not attempt to stop their progeny shouting on the corridors. I’m sure Legoland is great fun but I don’t want to be informed of this at ten thirty pm ! Ciao !

Dear Ghy99, Thank you for sharing your feedback. We're glad to hear you enjoyed the proximity of our hotel to Waterloo and that our breakfast staff made a positive impression on you. We also appreciate your suggestions regarding porridge and a nut mixture, which we will certainly consider for future menu offerings. We understand your concerns about the deposit policy, and we apologize for any inconvenience this may have caused. Regarding the noise from young children, we sincerely regret that this affected your sleep, and we will look into ways to address this to ensure a more peaceful environment for all our guests. Thank you again for your valuable input, and we look forward to welcoming you back in the future. Best regards, Novotel London Waterloo

Be aware that they charge you extra after you check out without your notice !

트립어드바이저 평점 1.0/5

cengizk921 TripAdvisor 인증 리뷰

It is totally unacceptable that hotel charged 50 GBP as room damage and cleaning fee almost after 1,5 hours we checked out and although we stayed as 2 +1 child we paid triple fee . Please be careful this hotel can use your credit card to charge their expenses as they did to us . Proof is attached.

Comfortable bed, quiet room poor shower

트립어드바이저 평점 3.0/5

Charlotte B 비즈니스 - TripAdvisor 인증 리뷰

Polite staff Quick check-in and out Quiet room Comfortable bed slept quite well Poor shower really not powerful No hair conditioner No body lotion In a four star hotel expected better amenities Would use this hotel again but it wouldn't be my first choice I didn't eat in the hotel or drink in the bar so cannot judge these.

Dear Charlotte B, Thank you for taking the time to share your feedback. We’re glad to hear that you had a smooth check-in and check-out experience, and that you enjoyed the quiet room and comfortable bed during your stay. We sincerely apologize for the inconvenience you experienced with the shower and the lack of certain amenities. Your comments are very important to us, and we will certainly look into improving the water pressure in the shower and reviewing our amenities to ensure they meet the expectations of all our guests. We truly appreciate your feedback and would love to welcome you again in the future. Warm regards, Novotel London Waterloo Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,271 리뷰 9.3/10 위치
  • 1,313 리뷰 7.1/10 객실
  • 1,285 리뷰 8.2/10 서비스
  • 19 리뷰 7.6/10 인터넷 가격
  • 801 리뷰 7.1/10 조식
  • 586 리뷰 6.8/10 청결도
  • 394 리뷰 5/10 레스토랑
  • 243 리뷰 4.8/10 가격 대비 가치

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