Novotel Londra Kulesi Köprüsü oteli 4 yıldız

Avis müşterileri puanı 4.4/5 15.991 görüş

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Bu otelde oda ayırırken

  • Statü ve Ödül puanları kazanıyorum

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  • Avantajlardan yararlanırım

  • Üye fiyatı avantajından yararlanabilirim

Novotel Londra Kulesi Köprüsü
Bir haritada görmek
+ 18 Hizmetler

Otel ekstraları

  • Bağlantılı odalar da sunan 203 modern konuk odası

  • Londra'nın merkezindeki konumuyla turistik yerlere kolay ulaşım

  • Gezerek geçen bir günün ardından rahatlayabileceğiniz Sauna ve Hamam

  • Engelli konuklar için olanaklar ve genel açık otopark

  • Yerel lezzetler sunan Otel Barı ve Restoranı

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelde ve yakınındaki hizmetler

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

Ücretli hizmetler

Hizmetler ve pratik bilgiler
  • Online Check-in
  • Kablosuz İnternet / İnternet Erişimi
  • Genel kapalı otopark (yakında)
  • Hareketlilik imkanı kısıtlı kişiler için erişilebilirlik
  • Evcil hayvanlar kabul edilirÜcretli hizmetler
  • %100 sigara içilmeyen otel
  • Otelde konuşulan diller
  • Resepsiyon günün 24 saati açıktır
  • Otele erken giriş / Otelden geç çıkışÜcretli hizmetler
Yiyecek-içecek
  • KahvaltıÜcretli hizmetler
  • 1 Restoran
  • 1 Bar
  • Oda servisi
Eğlence ve aktivite
  • Fitness centre
  • Sağlık merkezi
İş hizmetleri
  • 8 Toplantı odası
  • Mac Bilgisayarlı Web Köşesi
  • Fotokopi/baskı hizmeti mevcuttur

Otelin konumu

Novotel Londra Kulesi Köprüsü

10 Pepys Street
EC3N 2NR londra
unıted kıngdom

Tel: +442076600675

Faks: (+44)20/72656060

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

  • BY BUS :  15 Tower Hill

  • TOWER GATEWAY STATION :  DLR Tower Gateway

  • TOWER HILL TUBE STATION :  District/Circle Tower Hill

  • Uçakla

    GATWICK 60km / 37,5 mil mesafede

  • Uçakla

    HEATHROW 60km / 37,5 mil mesafede

  • Uçakla

    LONDON CITY APT 8km / 5 mil mesafede

  • Gemiyle

    DOVER 100km / 62,14 mil mesafede

  • Trenle

    FENCHURCH STREET 0,1km / 0,06 mil mesafede

  • Trenle

    LONDON BRIDGE 5km / 3,11 mil mesafede

  • Trenle

    LONDON ST PANCRAS 3km / 1,86 mil mesafede

GPS :51.510794, -0.077606

Konaklama olanaklarımız

Ferah, çağdaş tasarımlı ve çok yönlü Novotel odası yaşam için mükemmel bir alan sunar. Tüm ihtiyaçlarınız için ideal bir mekan.

Standart Oda, queen yataklı ve bir adet açılır kanepeli

  • Maksimum kişi sayısı: 4
  • Genişlik: Başlangıç 25 / 269 sq ft
  • Manzara: Şehir tarafı *

Müsaitliğe bağlıdır

  • Odanızda kablosuz internet
  • Odada Ücretsiz Su
  • Kahve/çay yapma olanağı
  • çalışma masası
  • Banyo ürünleri(...)

Standart oda, 2 tek kişilik yatak ve 1 kanepe

  • Maksimum kişi sayısı: 4
  • Genişlik: Başlangıç 25 / 269 sq ft
  • Manzara: Şehir tarafı *

Müsaitliğe bağlıdır

  • Odanızda kablosuz internet
  • Odada Ücretsiz Su
  • Kahve/çay yapma olanağı
  • Banyo ürünleri

Superior Oda, Queen yataklı

  • Maksimum kişi sayısı: 2
  • Genişlik: Başlangıç 25 / 269 sq ft
  • Manzara: Şehir tarafı *

Müsaitliğe bağlıdır

  • Odanızda kablosuz internet
  • Odada Ücretsiz Su
  • Kahve/çay yapma olanağı
  • çalışma masası
  • Nespresso makinesi(...)

Executive Oda, Queen yataklı

  • Maksimum kişi sayısı: 2
  • Genişlik: Başlangıç 25 / 269 sq ft
  • Manzara: Şehir tarafı *

Müsaitliğe bağlıdır

  • Odanızda kablosuz internet
  • Odada Ücretsiz Su
  • Kahve/çay yapma olanağı
  • çalışma masası
  • Nespresso makinesi(...)

Erişilebilir classic oda, çift kişilik yataklı

Engellilere uygun oda
  • Maksimum kişi sayısı: 2
  • Genişlik: Başlangıç 28 / 301 sq ft
Odalar

Restoranlarımız ve barlarımız

KEEPERS KITCHEN & BAR

Mutfak türü: Bölgesel mutfak

Eat, Drink & unwind morning, noon & night at the Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotel's roof.

Öğle yemeği

11:00 - 17:00

  • Pts
  • Sal
  • Çar
  • Per
  • Cum
  • Cts
  • Paz

Akşam yemeği

17:00 - 23:00

  • Pts
  • Sal
  • Çar
  • Per
  • Cum
  • Cts
  • Paz

KEEPERS BAR

Sözleşmeye bağlı olmayan fotoğraf

Şarap, bira, kokteyl, alkolsüz içecek, kahve ve çay çeşitlerinin bulunduğu kapsamlı bir içecek menüsü ile çalışma alanlarına ve konforlu koltuklara sahip Keepers barda arkanıza yaslanın ve keyfinize bakın.

Öğle yemeği

  • Pts
  • Sal
  • Çar
  • Per
  • Cum
  • Cts
  • Paz

Akşam yemeği

  • Pts
  • Sal
  • Çar
  • Per
  • Cum
  • Cts
  • Paz

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 8

  • Maksimum büyüklük: 90

  • Maksimum kapasite: 90 kişi

  • Maksimum ziyafet kapasitesi: 15 kişi

Daha fazlasını öğrenin


Novotel Londra Kulesi Köprüsü oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.4/5

15.991 görüş

tripadvisor

TripAdvisor Derecesi 4.0/5

3.569 görüş

2020 TripAdvisor Mükemmellik Sertifikası
2020 mükemmeliyet sertifikası

Felt safe, excellent service, excellent location

Tripadvisor puanı 5.0/5

Mika3la Business - 31/10/2020 TripAdvisor onaylı yorum

I was not quite sure what to expect for a mid-global pandemic stay. I found that the hotel was spotlessly clean, and the WhatsApp request system worked really well - the staff were attentive and went the extra mile to ensure that guests had a good stay. Very impressed and would stay again.

Dear Mika3la, Thank you for your review and feedback which is gratefully received. We are delighted you enjoyed your stay at the hotel and were impressed with our service and cleanliness. We hope to be able to have the pleasure of welcoming you back to Novotel Tower Bridge in the near future. Kind Regards, David Hayden General Manager

Unfortunately cannot recommend this hotel

Tripadvisor puanı 1.0/5

reflections192 Business - 26/02/2020 TripAdvisor onaylı yorum

Poor service and cleanliness of room a disgrace, Carpet stained and dust around carpet edges. No answer from Room Service, eventually went out for a meal despite being tired. Cleaners left bag of rubbish outside room which was left until evening when we had to ask Reception for it to be removed. On the whole we would not stay at this hotel again. Paid £292 for two nights and now wished we had booked Double Tree which was cheaper!! Disappointing. Unfortunately we cannot recommend this Novotel Hotel.

Dear reflections192, Thank you for your review and feedback which is gratefully received. Feedback is a gift and on this occasion clearly we have fallen short of what we strive to deliver for our guests, I know we have responded directly to your feedback via our own internal satisfaction survey and I can assure you I will follow the points you raise within the team for us to focus and improve upon. I hope we can welcome you back in the future to provide you with the experience I know we are capable of providing. Kind Regards, David Hayden General Manager

Good hotel, but a little rough around the edges.

Tripadvisor puanı 3.0/5

driesdes Business - 03/02/2020 TripAdvisor onaylı yorum

First things first: the hotel is nice, and on a great location. Breakfast is decent. However, the staff was friendly, but more focussed on efficiency than friendliness. My room was nice and spacious, but the shower floor is very slippery and leaks water. There is a message stating that bath mats can be requested at the reception desk, but I only noticed that after I fell and severely injured by shoulder and knee. When mentioning this at the reception desk, on check-out "hmm, sorry bout that" seemed a bit of an easy apology. I couldn't lift my luggage anymore so I strolled out of the lobby with mixed feelings of a good hotel, but still a little rough around the edges. I will look for another one next time, or bring a bath mat.

Dear driesdes, Thank you for your review and feedback which is gratefully received. We are pleased that you found us to be a good hotel, however please accept my apologies for our lack of empathy at check-out when you informed us of your slip in the bathroom please be assured I will follow this up with the team. All of bathrooms and showers do comply with all UK & European legislation around the non-slip materials used, I will also ask maintenance to look at the leak you highlight in order that we can address this as well. I hope you will return and give us the chance to serve you better in the future. Kind Regards, David Hayden General Manager

OVERRATED AND UNPROFESSIONAL!

Tripadvisor puanı 2.0/5

X5430POantoniog Couples - 25/01/2020 TripAdvisor onaylı yorum

It’s way too expensive for what you get. I’ve been staying in the Accor hotels for years and this is by far a huge let down for both services and quality of sleep. I’m a platinum guest and go nothing extra whatsoever. I pre-paid my room using my cumulated points + a little extra by card and got charged 3x as much. At the beginning I thought it was just the deposit but it was never sent back. Also, room very extremely noisy. I was expecting much more an a little care given also the type of customer I am. The location is perfect but I highly recommend the double tree or the M just near by. I’ve stayed in both hotels and are by far better.

Dear X5430POantoniog, Thank you for your feedback, please accept our apologies for your disappointing experience here at the hotel. I am aware we have contacted you already to understand in more detail your feedback and experience as we believe the additional charge you are referring to is the pre-authorisation amount accepted when you completed the on-line check in, I also believe we provided you with a complimentary upgrade to one of our Executive rooms as well. We look forward to hearing back from yourself so we can focus on improving the experience for our guests. Kind Regards, David Hayden General Manager

disappointed

Tripadvisor puanı 3.0/5

aureliacadain Business - 19/01/2020 TripAdvisor onaylı yorum

poor room with no courtesy elements; air going through the window at night and breakfast in the room arrived on wet tray dirty seats and poor towels i come at this hotel very often since 2017 and I expect having better services

Dear aureliacadain, Thank you for your review and feedback which is gratefully received. Please accept our apologies for where we have fallen short on delivering the level of service we aim to provide to our guests. Please be assured we will discuss your feedback and take the appropriate action to improve, we hope to be able to demonstrate this to you on your next stay. Kind Regards, David Hayden General Manager

One of the best hotel in Lonodm

Tripadvisor puanı 5.0/5

Victor_uk25 Business - 06/01/2020 TripAdvisor onaylı yorum

I've been spent over 100 nights in this hotel and I always happy to stay there. Feels like a second home. The staff is very helpful, the rooms are nice and clean. If I had any problem with the room the staff at the reception always offered me quick and efficient solution and they always try to do their best. Big thanks for Melissa, Olivier and Caroline who always help me when I had any request and I also very satisfied with Ekaterina and with Akim who delivered excellent room service during the night. I will return just as I did many times during the last year.

Dear Victor_uk25, Thank you for your review and feedback which is gratefully received. We are delighted you continue to enjoy your stays with us and we look forward to welcoming you back in 2020. Kind Regards, David Hayden General Manager

Pleasure stay

Tripadvisor puanı 5.0/5

Jochong Couples - 30/12/2019 TripAdvisor onaylı yorum

It is very closed to tower hill station (lift is available). Walking distance to tower of london, tower bridge, london bridge, sky garden. Room is clean and spacious. Breakfast is nice but provide same foods/drinks daily. The hotel cannot help keeping luggages for overnight unless you will stay again.

Dear chongsn26, Thank you for your review and feedback which is gratefully received. We are delighted you enjoyed your stay with us and hope we can have the pleasure of welcoming you back again soon. Kind Regards, David Hayden General Manager

Great location

Tripadvisor puanı 4.0/5

Tony D Couples - 09/11/2019 TripAdvisor onaylı yorum

Awesome location, close to Tower castle and bridge with easy access to hop on hop off buses for those sight seeing. The rooms are pretty small with no seperate bathroom. Beds were comfortable and the view of the tower out of our window was amazing.

Dear Tony D, Thank you for your review and feedback which is gratefully received. We are delighted you enjoyed your experience here with us at the hotel and hope we can have the pleasure of welcoming you back again soon. Kind Regards, David Hayden General Manager
Avis müşterileri puanı 4.5/5

P.t. İş - 09/09/2019 ALL için doğrulanmış yorumlar

İş seyahati için geldim. Tower bridge bölgesinde 2 gün boyunca konferanslara katıldım. Otelden yürüme mesafesindeydi. Oteli adresin yakınlığı ve fiyatı sebebiyle seçtim.

Sayın PINAR T., Novotel London Tower Bridge ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Eleonora Di Giacomo Guest Relations Leader

Very good

Tripadvisor puanı 4.0/5

145nick Business - 25/08/2019 TripAdvisor onaylı yorum

Nice location, good breakfast . Room is nice except I didn’t like the bathroom in the middle of the room but the rest okay. Room was quiet and comfortable . Good quality of bed and room size was big enough.

Dear 145nick, Thank you for your review and feedback which is gratefully received. I'm delighted you had a good stay with us and enjoyed your breakfast with us, I will also share your feedback in relation to the bathroom with our brand and design team centrally. I hope we can have the pleasure of welcoming you back again soon. Matthieu Girodet Operations Manager

Location isn’t everything!

Tripadvisor puanı 3.0/5

danielbroennimann Family - 13/08/2019 TripAdvisor onaylı yorum

Open space reception but not very welcoming after all. We checked-in with the feeling we were a credit card to swipe: 100GBP were blocked without reasonable explanation. No information was given on WiFi or Fitness. Welcome drink is cheap house wine at 5£. We never saw the bath mats we asked for five times as the Italian shower is slippery. No cappuccino is served after 11pm!

Dear Danielbroennimann, Thank you for your review and feedback which is gratefully received. Please accept my apologies for the experience you encountered please be assured I will follow this up with the team to understand what occurred here and put in place actions to prevent this happening again for our future guests. I hope you will return in the future to give us the chance to serve you better. Matthieu Girodet Operations Manager

Çok iyi

Avis müşterileri puanı 5.0/5

Murat İş - 14/06/2019 ALL için doğrulanmış yorumlar

Çok memnunum

Değerli Murat, Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla, Giada Melegoni Guest Relations

A hotel in central London,3 people in concierge, none of whom seemed to speak fluent English.

Tripadvisor puanı 3.0/5

V2732XTtime Family - 11/05/2019 TripAdvisor onaylı yorum

Hotel is well placed. Very clean. Frustrating that hotel purchases could not be charged to room. In room phone was not functional. We ordered room service, (from concierge as the phone did not work) it did not arrive. Reported problems to concierge, nothing was remedied. We asked for directions to Aldgate (a short walk from the hotel, and we were directed with pointing and stuttering rather than clear concise instructions.) Steam room not functional. Overall our stay was pleasant, but fell below 4 star standards for customer service.

Dear V2732XTtime, Thank you for your review and feedback which is gratefully received. I'm delighted that overall your stay was pleasant with ourselves and will certainly pick up and address the other issues that you raise to ensure we improve the future experience of our guests. We hope we can welcome you back again soon to see this. Kind Regards, David Hayden General Manager

Loyalty Pays

Tripadvisor puanı 5.0/5

Chinny223 Business - 31/03/2019 TripAdvisor onaylı yorum

Everything ran smoothly even after I booked the wrong month! Staff sorted it very quickly & gave me the same rate even though the current price was higher. I guess that as a Platinum member of Accor my loyalty was repaid. Great bar and restaurant. Only complaint is the coffee at breakfast is horrible

Dear Chinny223, Thank you for your review and feedback, I'm delighted we were able to resolve things quickly and smoothly for you and that you enjoyed your stay with us. I hope we can have the pleasure of welcoming you back again soon to the Novotel Tower Bridge. Kind Regards, David Hayden General Manager

Great location and team

Tripadvisor puanı 5.0/5

Adrian S Business - 18/03/2019 TripAdvisor onaylı yorum

I stayed here for a second time for a business trip. The hotel is conveniently located within 5 minutes from the DLR train to London City airport and tube station. The team at the hotel are great. On check in, Adrian remembered me from last month. Dining room team and bar team are always ready to take your order or help out. The menu has been updated and we found the meals were good value and tasty. Rooms have all been modernized. I would recommend this hotel for business or pleasure.

Dear Adrian S, Thank you for your review and feedback which is gratefully received. I'm delighted you had a great stay at the hotel and found the service to a high standard, I will be pleased to share your feedback with Adrian who I know will be encouraged by this. I hope we can have the pleasure of welcoming you back to the Novotel Tower Bridge again soon. Kind Regards, David Hayden General Manager

Good location

Tripadvisor puanı 3.0/5

Marc9318 Business - 16/03/2019 TripAdvisor onaylı yorum

Very good location of a busy hotel next to Tower Hill tube station. Decent rooms. For Accor loyalty members: After 3 1-week visits as a Platinum member I confirm that privileges are not available in this hotel due to them always being fully booked. Including room upgrades, early check-in, even the welcome amenity is not available. But then: Who needs loyal guests if you are always fully booked anyway...

Dear Marc9318, Thank you for your review and feedback which is gratefully received. Please be assured we value our loyal Le Club guests and I would like to apologise if you feel you are not getting full value from your benefits. Please ask to speak with either myself or one of the managers on duty on your next visit so that we may try to anticipate your needs and deliver the elements of the benefits you feel we are currently not achieving. Kind Regards, David Hayden General Manager

Wonderful stay in the heart of London

Tripadvisor puanı 5.0/5

Pioneer01854925925 Couples - 14/03/2019 TripAdvisor onaylı yorum

We had a warm welcome by the super friendly staff at the reception. A clean room with beautiful view on Tower Bridge - thanks a lot housekeeping for cleaning our room every day, highly appreciated. Breakfast was very nice and the staff was super friendly and helpful, we enjoyed it very much. Overall great value for your money, would definitely recommend it.

Dear Pioneer01854925925, Thank you for your review and feedback which is gratefully received. I'm delighted you had a wonderful stay with us and that you recommend the hotel. I hope we can have the pleasure of welcoming you back to the Novotel Tower Bridge again soon. Kind Regards, David Hayden General Manager

Family trip to London

Tripadvisor puanı 4.0/5

Gerard M Family - 27/02/2019 TripAdvisor onaylı yorum

The hotel is lovely but got a shock when we had dinner and a service charge was added this was a surprise as the hotel is not 5 star and there was only 2 adults and a nine year old eating dinner not a group. First time in London and did not get this in any other restaurants we ate in. Very bad taste. Breakfast get down early or YOU WILL QUEUE FOR AGES as they turn the tables around coffee machines kept breaking as well.

Dear Gerard M, Thank you for your review and feedback which is gratefully received. We do apply a service charge within our Keepers Bar and Restaurant in line with most retail restaurants in London, we are more happy to remove this charge if asked by guests who prefer not to leave a service charge which is 100% given to the team. I will discuss your feedback with the Food and Beverage manager to look at how we can improve waiting times at breakfast in peak hours and ensure that our coffee machines are working correctly. I hope you will give us the chance to welcome you back to the hotel again in the future to provide you with the experience I know we are capable of delivering. Kind Regards, David Hayden General Manager

A Poor Welcome

Tripadvisor puanı 3.0/5

RABI40 Couples - 18/02/2019 TripAdvisor onaylı yorum

The person who checked me in had not correctly identified me as a silver club member and said i had been downgraded. She had accordingly altered the allocated room. She needs to be trained to look up the club number and not just rely on a name.

Dear RABI40, Thank you for your review and feedback which is gratefully received. Please accept my apologies for your poor welcome, I will follow this up with the team as it is our policy to never downgrade guests, our Gold and Platinum members to qualify to complimentary upgrades subject to our availability but we do also try to do this for our Silver members when possible. I hope the remainder of your stay with us is to the standard we aim to deliver, if you require anything at all please dont hesitate to contact us in person as we would prefer to discuss this with you personally especially if you are in house already, sadly we cannot always identify guests from Tripadvisor user names. Kind Regards, David Hayden General Manager

Quick trip to London

Tripadvisor puanı 5.0/5

Curiosity40722485325 Business - 15/02/2019 TripAdvisor onaylı yorum

Great hotel with an awesome staff centrally located in London's business district within walking distance to Lloyd's. Executive room was very comfortable and the food was fantastic. Of particular importance to me was the fully functional business center and conference facilities which several of the nearby hotels do not have. The hotel is also only a short distance away from the Tube and train stations which makes moving around the city so convenient. I recommend Novotel London Tower Bridge highly as both a business hotel and a holiday hotel.

Dear Curiosity40722485325, Thank you for your review and feedback which is gratefully received. Thank you for your recommendation, I'm delighted you enjoyed your stay with us and found some many positive aspects to your stay. I will be delighted to share this feedback with the team who I know will be encouraged by this as we continually try to improve our guests experience. I hope we can welcome you back again soon. Kind Regards, David Hayden General Manager

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