Hotel Novotel Auckland Ellerslie bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.2/5 9.887 ulasan

Hotel yang disetujui ALLSAFE

Pesan informasi

+ 21 Layanan

Keistimewaan hotel

  • Stasiun dapat dicapai dengan berjalan kaki, 15 menit ke kota

  • Sarapan prasmanan panas dan dingin melimpah

  • Santap santai ala bistro dan prasmanan

  • Area kerja ergonomis, WiFi, TV LCD

  • Parkir luar ruang berbayar

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Lokasi hotel

Novotel Auckland Ellerslie

72-112 Green Lane East
Ellerslie
1051 auckland
new zealand

Faks: (+64)9/5299092

Check-in dari 14h00

Check out sampai 11h00

  • HOWICK & EASTERN BUS COMPANY:  50, 51 OR 52 PAKURANGA PLAZA

  • STAGECOACH / YELLOWBUS:  136, 113, 163 NEW LYNN

  • STAGECOACH/YELLOWBUS:  703 DOWNTOWN

  • STAGECOACH/YELLOWBUS COMPANY:  007 ST JOHNS CENTRE

  • Dengan pesawat

    AUCKLAND Pada 15km / 9,32 mil

  • Dengan pesawat

    AUCKLAND MANGERE INTERNATIONAL Pada 15km / 9,32 mil

  • Dengan kereta

    AUCKLAND CENTRAL STATION Pada 18km / 11,19 mil

GPS:-36.888758, 174.798748

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
  • Parkir
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

ACACIA RESTAURANT

Acacia Restaurant adalah bistro pinggiran kota modern yang menyediakan produk berkualitas terbaik dengan etos layanan ramah dan efisien. Kapan pun memungkinkan, kami menggunakan sumber hasil bumi berkelanjutan, baik dari tanah atau laut.

Akomodasi kami

Pilih kenyamanan dan ruang. Kamar Superior kami merupakan contoh bagus untuk menggambarkan Novotel, menawarkan konektivitas tinggi dengan akses Internet nirkabel dan kehangatan desain kontemporer yang santai. Bersantai dalam suasana yang tenang di kamar dengan Pemandangan Taman. Kamar memadukan dekorasi modern dengan kenyamanan ergonomis. Menghadap lintas balap Ellerslie dan taman hotel.

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 9

  • Ukuran maksimal: 295

  • Kapasitas maksimal: 360 orang

  • Kapasitas perjamuan maksimal: 144 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Novotel Auckland Ellerslie

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.2/5

9.887 ulasan

Peringkat TripAdvisor 4.0/5

1.157 ulasan

2021 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2021

Enjoyable Stay

Catatan Tripadvisor 4.0/5

nixst2016 21/02/2020 Ulasan TripAdvisor tersertifikasi

Enjoyed our stay at this hotel, friendly helpful staff, rooms nicely furnished and of a good size, bed was comfortable and restaurant food was lovely and staff very accommodating as we had limited time. Also close to train station. Enjoyed our stay and would return.

Dear nixst2016, I am so please to hear your stay with us enjoyable due to the room, meals and the service of the staff. I'll have you know, I have passed on your kind comments to our wonderful staff with great gratitude. I am so thankful our staff created the experience for you we aim to achieve with all of our guests. Thank you for taking the time in sharing your feedback with us. We hope to welcome you back in the near future. Warmest Regards,

Close the the city but away from the chaos

Catatan Tripadvisor 5.0/5

70countries70years Business - 21/02/2020 Ulasan TripAdvisor tersertifikasi

Great hotel that offers everything you need. About 10 minutes from downtown by car or cab and about 5 minutes by car (or 15 minute walk) to One Tree Hill, Auckland's beautiful park. The staff members are always friendly and accommodating. There is an outdoor area to have a quiet drink. The rooms have plenty of space and are comfortable.

Dear 70countries70years, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room, location perfectly suited to your travels and found our staff to be exceptionally helpful. Looking forward to welcoming you back again. Warmest regards,

Overnight Stay

Catatan Tripadvisor 5.0/5

SMIS20192019 04/02/2020 Ulasan TripAdvisor tersertifikasi

Awesome site easy to get in and out to motorway. Handy to rail station and enables you to travel easy to city. No parking hassles. Recommend to all whether it be a weekend or holiday stop so you can visit many sites in auckland like the city, misson bay etc..

Dear SMIS20192019, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. Looking forward to welcoming you back again. Warmest regards,

Emergency Procedures need reviewed

Catatan Tripadvisor 4.0/5

BackPacker317755 29/01/2020 Ulasan TripAdvisor tersertifikasi

We assisted 11 people caught in your stuck lift on a very hot Saturday afternoon, the staff member seemed unaware of any emergency procedures and had accepted that calling the lift maintenance co to respond was sufficient. Given she has no awareness of any possible health issues, stress, pregnancy, claustrophobia or and other outcomes from 11 stressed adults in the heat, I would have thought the fire brigade would be the best option, that's what we did & called them - but she was reluctant and I'm not sure why. The fire brigade was there within 10 mins, I haven't seen the lift people yet....... Other than that I was very happy with our stay thank you.

Dear BackPacker317755, Thank you for taking the time in sharing your feedback with us. I am sorry to hear about your incident with the elevator. After the incident we have reviewed our emergency procedure and have ensured all our staff are well up to date in what to do should a situation similar to this arise. We have been in talks with the maintenance crew and Elevator maintenance crew in ensuring this does not happen again. Thank you for taking the time in sharing your feedback with us. I do hope to welcome you back and promise your next stay will be a huge improvement. Warmest Regards,

Fantastic location & friendly service

Catatan Tripadvisor 5.0/5

LilyL2006 Family - 19/01/2020 Ulasan TripAdvisor tersertifikasi

Love our stays at the Novotel Ellerslie. Attentive to our children during meals and a great central location with easy access to the motorway. Our meals were delicious and great value. Accor membership is the best.

Dear LilyL2006, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our suites and location perfectly suited to your family's travels. Looking forward to welcoming you back again. Warmest regards,

Staff

Catatan Tripadvisor 4.0/5

taycray2020 Business - 05/01/2020 Ulasan TripAdvisor tersertifikasi

Nice staff at Reception and Restaurant, they were very hard to understand, could do with a refresh in the English Language. Our room was very good. Parking was very tight, due to the Ellerslie race Day.

Thank you for taking the time in leaving a rating with us. I am pleased to hear your stay with us was up to expectation. I have made a note about my team English. Hope to welcome you back in the near future.

Nice, but a bigger carpark and healthier breakfast would help

Catatan Tripadvisor 4.0/5

Dreamer718096 Family - 05/01/2020 Ulasan TripAdvisor tersertifikasi

The carpark really needs to be bigger, I really don't enjoy having to rush back from sightseeing just to get a park for the night. The other bad point is the lack of vegetables in the buffet breakfast. Staff, room, cleanliness etc are all good.

Dear Dreamer718096, Thank you for taking the time in leaving a rating with us. I am pleased to hear your stay with us was up to expectation. I do apologise that you had to rush to find a parking spot. Please know that in future you are more than welcome to leave your vehicle with us and we can park for you as we do offer valet service at no extra cost. Hope to welcome you back in the near future.

Good location outside of CBD.

Catatan Tripadvisor 4.0/5

DingoDoug Family - 02/01/2020 Ulasan TripAdvisor tersertifikasi

Pleasant stay in locality allowing easy access to many of Auckland's features. Helpful staff at reception.Good restaurant- excellent evening meal although wait staff maybe a bit over keen to please. Room was quiet,reasonably well appointed.

Dear DingoDoug, Thank you for your kind review! I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I would love to welcome you back again, Warmest regards,

Novotel Ellerslie

Catatan Tripadvisor 5.0/5

Maggie C Family - 30/12/2019 Ulasan TripAdvisor tersertifikasi

Great place great service could not fault them would recommend in a heartbeat - food was excellent accomodation and service likewise - not sure what else needs to be said this review needs 200 characters but excellence should never need that many!

Dear Maggie C, Thank you for your kind review! I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I would love to welcome you back again, Warmest regards,

Excellent location

Catatan Tripadvisor 5.0/5

GraemeR861 Family - 27/12/2019 Ulasan TripAdvisor tersertifikasi

Great location for the Globe Popup theatre. Only fault was the gym equipment was not working, well 2 machines, the screens of the rowing machine and the step machine not lighting up. Everything else was very good.

Dear GraemeR861, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our location perfectly suited to your travels. I have made a note about the gym equipments in the gym and will look into the matter. Looking forward to welcoming you back again. Warmest regards,

Welcomed, Comfortable, Valued

Catatan Tripadvisor 5.0/5

Ontheroadagain023 Couples - 25/12/2019 Ulasan TripAdvisor tersertifikasi

The highlight for me staying at the Novotel Ellerslie is the staff. As a regular visitor I always feel welcomed. As an ALL Member I feel my loyalty is valued. It's the care and attention to detail that makes the difference here. I've stayed at every Novotel in NZ, AU and many in Europe and this is by far the BEST in terms of the way they welcome and treat me as a Accor Plus / ALL member and 'frequent guest'. It makes such a difference, especially when you are travelling on your own when on business. It starts with a 'thank you for your loyalty' greeting at reception, genuinely caring that we weren't able to find out reserved car park and extends to the way you are treated throughout your stay and the extra little touches in the rooms. Thank you. Your efforts and genuine commitment to loyalty members is noted and appreciated.

Dear Ontheroadagain023, I would like to sincerely thank you for taking the time to compose such an extensive, insightful and incredibly affirming review on all aspects of your experience with us at the hotel. It is certainly one of our greatest pleasures to be able to accommodate you in the friendly and professional way you deserve. I'll have you know, I have passed on your kind comments to our wonderful staff, with great gratitude. I am so thankful our staff created the experience for you we aim to achieve with all of our guests. We so value your high recommendation of the hotel and would love to welcome you back again! Warmest regards,

Excellent

Catatan Tripadvisor 5.0/5

Jane E Family - 24/12/2019 Ulasan TripAdvisor tersertifikasi

We had a lovely stay which made our time in Auckland very relaxing! Our room was very clean with extremely comfortable beds and nice crisp sheets! The staff were very courteous and attentive! The food too was excellent!

Dear Jane E, That's great to hear your stay with us was thoroughly enjoyed. I will be sure to pass your feedback to the team as well as congratulating them on a job well done. We would love to have you stay with us in the near future.

Grubby and needs refurbishing.

Catatan Tripadvisor 1.0/5

stephenwR7169XN Couples - 21/12/2019 Ulasan TripAdvisor tersertifikasi

The hotel is in dire need of refurbishment. Seating is stained and grubby, rooms tired and old and the whole atmosphere is dreary and brown. The staff are lovely, without them it should close. This hotel is beside a very famous race track, very close to the most expensive area in Auckland yet it is in appalling condition. It needs to be closed and totally refurbished. Yes it is a Novotel, but that doesn't mean you feel dirty once you have sat down or walked on the carpets.

Dear stephenwR7169XN, Many thanks for your comments. I;m not sure that the condition of the hotel is as dire as you've mentioned, however the good news is that the bar furniture is being replaced in January and we're working through the initial refurbishment plans for the hotel moving forward. Many thanks, Sam Sherer General Manager

It’s there when you need it!

Catatan Tripadvisor 4.0/5

Chris C Business - 15/11/2019 Ulasan TripAdvisor tersertifikasi

Novotel Ellerslie isn’t in the centre on Auckland. It located perfectly for the those business or holiday people wanting to stay close to the gateways south, industrial centres and the airports without listening to the constant drone of transport vehicles. Well appointed rooms, walking distance to pubs and good eateries or maybe you want to just stay in house and relax after a hard day at the bar, cafe or restaurant. Taxi are always available if you want to go into town, about 30min in traffic.

Novotel vs Ibis

Catatan Tripadvisor 4.0/5

K4328GEheatherj Solo travel - 13/11/2019 Ulasan TripAdvisor tersertifikasi

It was disappointing to arrive and discover both the Novotel and Ibis hotels are located in the same building with shared facilities. The gardens and outdoor area were disappointing, they looked unkempt. Check in and out was reasonably fast due to the amount of guests.

Dear K4328GEheatherj, Thanks for your comments - yes we are a dual branded hotel with the two hotels operating with the shared services for the both hotels. I note your comments about the garden, since your review we've undertaken both investment and manpower into the garden areas and I can assure you they are looking great. Hopefully you'll be able to see this next time you are here. Many thanks, Sam Sherer General Manager

Our stay

Catatan Tripadvisor 4.0/5

985beautiful1 Friends getaway - 27/10/2019 Ulasan TripAdvisor tersertifikasi

We stayed after picking our overseas friends up from the airport. The staff and service were exceptional. I did have an issue with the restaurant at the hotel in that nowhere on the menu did it say that gst wasn't included on the prices. I looked for a sign to see if this was indicated to patrons anywhere at all, but couldn't see one. I thought this was a legal requirement.

Dear 985beautiful1, Thank you for taking the time in sharing your response. I am so pleased to hear the service provided to you was up to expectation. I will be sure to congratulate the team on a job well done. In regards to your feedback with the gst not included. All our prices are inclusive of GST hence why there isn't a need for us to place this in the menu pricings. This is a New Zealand that all pricing includes GST. Thank you for taking the time in sharing your feedback with us. We would love to welcome you back in the near future.

Good staff and public areas, average rooms

Catatan Tripadvisor 3.0/5

AngeO67 Business - 13/10/2019 Ulasan TripAdvisor tersertifikasi

Good staff and public areas, average rooms, but will try to remember to ask for a proper shower next time. Climbing into a bath and squeezing around a glass panel not as much fun as it sounds for quite an expensive hotel. No free parking.

Great night in Auckland!

Catatan Tripadvisor 5.0/5

Mike H Couples - 10/10/2019 Ulasan TripAdvisor tersertifikasi

My wife and I stayed at the Novotel recently and had a great stay after a very long day. The staff at check in were great, they helped us out with secure parking for our truck. Nothing was a problem. Very comfortable room,(noisy neighbours but you can't help others lack of class). Great sleep with an excellent breakfast and check out was a breeze. We stay at Accor Hotels whenever we travel and to us this is up there with our favorite. See you in a few weeks!

Family Trip with Daughter and Grandson

Catatan Tripadvisor 5.0/5

KIA K Family - 18/09/2019 Ulasan TripAdvisor tersertifikasi

Had a very nice family time with my grandson , daughter and son in law They enjoyed the Family ensuite with the large bed and bigger unit Also enjoyed the nice breakfast buffet , the chef was very helpful and made beautiful pikelets Room service was very nice meals Staff was very helpful and help make the stay enjoyable Would like management to convey to staff there good helpful service from the welcome from front staff , restaurant staff , chefs and cooks Thank you

Even better than expected

Catatan Tripadvisor 5.0/5

MikeCrosbie123 Business - 12/07/2019 Ulasan TripAdvisor tersertifikasi

My wife and i went to Auckland as I had a business meeting in Mt Wellington. We booked a Junior Suite so that I had space for paperwork and premeeting reading.. The suite was an excellent size, very clean and totally comfortable. The hotel staff were totally friendly and particularly helpful. The dining experience was good and the facillities genrally excellent. I would certainly stay there again.

Dear MikeCrosbie123, Thank you for your kind review! I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I would love to welcome you back again, Warmest regards,

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