Mercure Welcome Melbourne 3,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 3.129 beoordelingen

Mercure Welcome Melbourne - Image 1
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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

Mercure Welcome Melbourne zorgt ervoor dat iedere gast zich thuisvoelt met tal van handige voorzieningen, zoals WiFi in het hele hotel, stomerij, kamers voor mindervaliden, betaalde babysitservice en geld wisselen.

Onze accommodaties

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Hotel locatie

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australië

Gps:-37.812801, 144.964508

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • 100% niet-roken accommodatie
Dicht bij het hotel
  • Parking

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  3.129 beoordelingen

TripAdvisor score  3.5/5  4.895 beoordelingen

Clean and comfortable stay in a central location

Tripadvisor-waardering 4.0/5

Misrabelle Gecertificeerde beoordeling door TripAdvisor

Clean and comfortable for a short stay. Well located for food and transport options. I had an event to attend, and though I had requested an early check in, if possible, to change for the event and leave my luggage, my room was not available. I was able to leave my bag at reception, and use a bathroom upstairs to change quickly. Staff were friendly and helpful when I returned to finally check in after the event. My room on the second floor was comfortable and quiet, despite the hotel location being very busy. Plenty of options for food nearby. Shopping and transport nearby. On check out they did try to charge me for early check in, until I explained that I did NOT get a keycard, or access to a room until after 6pm.

Dear Misrabelle, Thank you for your feedback. We're pleased you had a clean and comfortable stay in our centrally located hotel. We apologize for the inconvenience with the early check-in request and the check-out misunderstanding, and we appreciate your understanding. We're glad our staff was friendly and helpful, and that you enjoyed the nearby amenities. We look forward to welcoming you back. Best regards, Alex Mihardja Executive assistant

Central CBD stay.

Tripadvisor-waardering 3.0/5

Sightseer38708059134 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Pros - - location was central to shopping malls and tram stops. - room size was decent for 2. - blinds kept light out of room. Cons - - had to pay a $40 early check in fee. - beds were hard. - shower was extremely narrow, the water pressure was weak and the temperature would often fluctuate without us touching it. - Bathroom size was tiny. - it was noisy from external hotel guests and cars down below (we were on 5th floor).

Dear Sightseer38708059134, Thank you for your feedback. We're glad you appreciated our central location and room features. We apologize for the inconveniences you experienced with the check-in fee, bed comfort, and shower issues. We'll work to improve these aspects for a better experience in the future. We appreciate your comments and hope to welcome you back. Best regards, Alex Mihardja Executive Assistant

Ok verblijf voor goede prijs

Avis-klantbeoordeling 3.5/5

Edwin Zaken - ALL bevestigde berichten

Ankomst ok. Personeel understaffed Kamer is toe aan renovatie voor mercure standaard, House keeping is meer dan slecht door de interval. Ook als je diner besteld op de kamer het ophalen van vuile vaat duurde 2 dagen niet acceptabel

Dear Edwin, Thank you for your feedback. We appreciate your comments regarding the arrival process and pricing. We apologize for the inconveniences you experienced with the room condition, housekeeping, and the delay in collecting dirty dishes. Your feedback is valuable, and we'll work on addressing these issues to ensure a more satisfactory experience in the future. We hope to have the opportunity to welcome you back in the future. Sincerely, Alex Mihardja Executive Assistant

uitstekende lokatie in CBD

Avis-klantbeoordeling 4.0/5

Marjo Stellen - ALL bevestigde berichten

zijn 5 dagen in Melbourne geweest in dit hotel. uitstekende service, goed ontbijt. goed uitvalsbasis voor trips vanuit Melbourne. Hebben zowel wijnproeverijen gedaan op een dag als ook een dag de Great Ocean Road.

Dear Marjo, Thank you for staying with us and for sharing your feedback. We're very pleased to read that you enjoyed all aspects of your stay with us. We look forward to see you again on your next visit to Melbourne. Sincerely, Alex Mihardja Executive Assistant

Locatie goed, ontbijt is werelds.

Avis-klantbeoordeling 4.5/5

Aldo Zaken - ALL bevestigde berichten

Hotel heeft wel wat kleine kamers en is wat gedateerd. De bedden zijn echter goed en het is niet luidruchtig. Het ontbijt is van Michelin sterren niveau. Elke dag wat anders. Werkelijk heel goed.

Dear Aldo, Thank you for being positive in what we do well and for bringing to our attention what we could improve on. We hope that we can still look forward to welcoming you back on your next visit to Melbourne. Sincerely, Alex Mihardja Executive Assistant

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 2.353 beoordelingen 9.6/10 Locatie
  • 2.728 beoordelingen 5.5/10 Kamer
  • 2.219 beoordelingen 7.4/10 Service
  • 46 beoordelingen 5.5/10 Wifi
  • 1.529 beoordelingen 3.1/10 Comfort
  • 1.019 beoordelingen 7/10 Netheid
  • 589 beoordelingen 8.3/10 Ontbijt
  • 540 beoordelingen 2.8/10 Voorzieningen

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