노보텔 멜버른 센트럴 4.5성

고객 평점 (ALL 평가) 4.4/5 2,070 리뷰

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노보텔 멜버른 센트럴 - Image 1
노보텔 멜버른 센트럴 - Image 2
노보텔 멜버른 센트럴 - Image 3
노보텔 멜버른 센트럴 - Image 4
399 Little Lonsdale Street, 3000 멜버른, 호주

호텔설명

호텔 추가 정보

  • 회의실 및 행사 시설.

  • 예쁜 이탈리안 스테이크하우스 레스토랑.

  • 24시간 리셉션과 무료 Wi-Fi를 이용하실 수 있습니다.

  • 방마다 Chromecast.

숙박

이 호텔 예약하기
객실 1

호텔 위치

노보텔 멜버른 센트럴

399 Little Lonsdale Street
3000 멜버른
호주

GPS:-37.81192, 144.96009

전화
팩스 +61 3 9929 8858

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  2,070 리뷰

고객 평점 0.5/5

Kim H. 1인 - 전체(All) 통지 확인

Dear Kim Ha-eun, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for the inconvenience and frustration caused by the incorrect minibar charge, as well as the delay in responding to your email enquiry. We understand how disappointing this experience would have been, and we regret that it did not reflect the level of service we strive to provide. Please be assured that the minibar charge has now been fully refunded. Depending on your financial institution, it may take approximately 5–7 business days for the refunded amount to appear back in your account. We appreciate you bringing this matter to our attention and sincerely apologize for the error. Your feedback has been shared with the relevant team so we can review our procedures and help prevent similar situations from occurring in the future. Thank you once again for your patience and understanding. We hope to have the opportunity to welcome you back to Novotel & ibis Melbourne Central and provide you with the seamless experience you rightfully expect. Warm regards, Baits Gerard Assistant Manager

고객 평점 4.5/5

Suhee L. 비즈니스 - 전체(All) 통지 확인

수희님, 소중한 리뷰 감사드립니다. 저희 호텔의 위치와 조식에 대해 긍정적으로 말씀해 주셔서 기쁩니다. 주변 편의 시설이 유용한 경험이 되신 것 같아 매우 만족스럽습니다. 앞으로도 저희 서비스를 지속적으로 개선해 나가겠습니다. 감사합니다. 노보텔 멜버른 센트럴 드림.

고객 평점 1.5/5

Seoyoung P. 가족 - 전체(All) 통지 확인

Dear Seoyoung, Thank you for sharing your feedback regarding your recent stay. I apologize for the confusion surrounding the billing process and the lack of communication during the resolution. Your experience is important to us, and we will take your comments into consideration for future improvements. Goodbye, Novotel Melbourne Central

고객 평점 4.5/5

Eunkyung H. 가족 - 전체(All) 통지 확인

Dear Eunkyung, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and service. We strive to provide a pleasant experience for all our guests and are glad to hear that your stay was satisfactory. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

고객 평점 1.0/5

Nari L. 커플 - 전체(All) 통지 확인

Dear Nari, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the housekeeping service and for any items that were mistakenly discarded. Your comments have been shared with our team to prevent this from happening in the future. We truly appreciate your insights and hope to welcome you back soon for a much improved stay. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

그 외 웹 사용자 평가 등급

  • 989 리뷰 9.7/10 위치
  • 1,288 리뷰 7.5/10 객실
  • 1,043 리뷰 8.2/10 서비스
  • 10 리뷰 7.1/10 인터넷 가격
  • 476 리뷰 8.6/10 청결도
  • 289 리뷰 7.7/10 조식
  • 250 리뷰 7.3/10 레스토랑
  • 223 리뷰 8.6/10 분위기

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