Le Medina Essaouira Thalassa Sea & Spa MGallery 5 stars

Dear Biyas, Thank you for your review of the beautiful hotel on the beach near the Medina. We are delighted to hear that you enjoyed the hotel, as well as our superb sea view rooms. We are happy to know that you enjoyed the hotel's private beach, with a beach restaurant and facilities such as towels and showers. It must have been a wonderful experience for you to indulge in ocean swimming and enjoy cocktails by the beach. Also the large swimming pool must have added to your overall enjoyment during your stay. We apologize for any disappointment you experienced with the buffet breakfast menu. We take your feedback seriously and will be reviewing our breakfast offerings to offer a more varied selection to our guests. We also apologize for any inconvenience caused by the lack of staff during breakfast. We will address this issue to ensure that our customers receive prompt and efficient service, with plates being regularly replenished without the need for additional requests. We really appreciate your valuable feedback as it helps us improve our services and improve the overall guest experience. We hope to have the opportunity to welcome you again in our hotel in the future and to provide you with an even better stay. Sincerely

Dear Vera E., We're thrilled to hear that you enjoyed your stay at our hotel and found the location to be great! It's delightful to know that you had a pleasant experience and that our staff exceeded your expectations. We look forward to welcoming you back in the future. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Dear Zainab A., Thank you for your wonderful review! We are thrilled to hear that you had an amazing stay and that you found our staff to be attentive and helpful. Providing excellent customer service is one of our top priorities, and we are glad that we could meet your expectations in that regard. We take great pride in maintaining clean and tidy rooms for our guests, and we are glad that you found your accommodations to be consistently tidy throughout your stay. It's also great to know that you enjoyed the added touches of fresh fruits, water, and treats provided in your room. Thank you once again for your kind words. We truly appreciate your feedback, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future! Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Dear Diana, We appreciate your feedback on our hotel. We are delighted to see that our location, situated on the beach and just a 5-minute walk from the old Medina, was advantageous for your stay. We understand that easy access to the Medina and proximity to the beach are important factors for our guests, and we are glad that we were able to meet your expectations in this regard. Furthermore, we are thrilled that you enjoyed our large swimming pool. We strive to provide a relaxing and recreational space for our guests. Thank you sincerely for choosing our hotel, and we hope to have the pleasure of welcoming you again on your next visit to Essaouira. Best regards, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com