Le Medina Essaouira Thalassa Sea & Spa MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 941 reviews

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Avenue Mohamed V, 44000 Essaouira, Morocco

Description

Hotel extras

  • Two minutes from the UNESCO World Heritage-listed medina

  • Partner of the city's major arts festivals

  • A Memorable Moment where you can discover Medina's rich heritage

  • A private golden sandy beach

  • A mixed thalassotherapy and spa institute

Our accommodation(s)

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Hotel location

Le Medina Essaouira Thalassa Sea & Spa MGallery

Avenue Mohamed V
44000 Essaouira
Morocco

GPS:31.508509, -9.765902

Telephone
Fax +212 5244-79080

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  941 reviews

TripAdvisor Rating  4.3/5  2,764 reviews

Certificate of excellence 2024

Disappointed, hotel is a building site

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Hotel was very tired and need of a refurbishment. Pool was closed and the hotel was a building site, which should have been communicated beforehand. It was definitely not a 5 star hotel and was overpriced for what you got. Glad we only stayed one night

Cher Monsieur N., Merci pour votre commentaire. Nous sommes sincèrement désolés que votre expérience n’ait pas été à la hauteur de vos attentes. Vos remarques sont précieuses et nous aideront à améliorer la qualité de nos services, notamment en matière de communication concernant les rénovations en cours. Nous espérons avoir l\'opportunité de vous accueillir pour une expérience mémorable après les travaux. Bien à vous, Loubna Boubrik Room Division Manager

Always a pleasure

Customer review rating 4.5/5

Steve Couples - Confirmed reviews ALL

We always enjoy our stays here. Very nice room and the best service from all staff. Looking forward to the refurbished pool area next time we stay.

Cher Mr Steve, Un grand merci pour votre fidélité et vos aimables mots. Nous sommes ravis que vous vous sentiez toujours aussi bien parmi nous. Nous avons également hâte de vous faire découvrir notre piscine rénovée très prochainement. À très bientôt, Loubna Boubrik Room Division Manager

Great position!

Customer review rating 3.0/5

Helena F. Families - Confirmed reviews ALL

Lovely hotel but we were unaware that the hotel’s pool was being refurbished. We were looking forward to relaxing by it.

Chère Mme Hélène, Merci pour votre retour. Nous sommes désolés pour la gêne occasionnée par les travaux de rénovation de la piscine. Nous espérons pouvoir vous offrir une expérience encore plus agréable lors de votre prochain séjour à Essaouira. Bien à vous

No pool open

Customer review rating 2.0/5

Mr &. M. N. H. W. S. Couples - Confirmed reviews ALL

We were informed on arrival that the pool was closed, n. a good start. Our Seaview was n. as advertised blocked by trees. In door spa and saltwater pool, but they let children play in it so we were unable to relax. When we mentioned the pool being closed they said it was advertised on their site, as we booked via a third party they had a small link which was n. obvious. Could have stayed else where for half the price and w. a pool that was open They did n. ask if we wanted to cancel, only that they would speak to the manager, nothing g happened, no reductio. We raised these points w. the team and were told to take it up w. Accor. Poor poor poor.

Chère Madame & cher Monsieur, Nous vous remercions d’avoir pris le temps de partager vos commentaires. Nous sommes désolés que votre séjour n’ait pas répondu à vos attentes, en particulier en ce qui concerne la piscine et la vue. Nous comprenons votre déception et nous nous excusons pour les désagréments rencontrés. Votre retour est précieux et nous en tiendrons compte pour améliorer l’expérience de nos futurs clients. Nous espérons avoir l\'opportunité de vous accueillir à nouveau pour vous offrir une expérience meilleure et parfaite. Bien à vous

Excellent stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Room accommodation was exactly what we wanted for our comfort. The room with a view of the sea was great. The hotel staff were very helpful. My wife's spa treatments were excellent. We enjoyed our breakfasts and other meals too. We would recommend this hotel for future visits.

Cher Mr Roman, Merci beaucoup pour votre merveilleux retour. Nous sommes ravis que vous ayez apprécié votre chambre avec vue sur la mer, ainsi que les soins du spa et la qualité des repas. Votre recommandation nous touche profondément. Nous serions ravis de vous accueillir à nouveau lors de vos futurs séjours à Essaouira. À bientôt

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Other web-users rate our hotel

  • 608 reviews 9.8/10 Location
  • 595 reviews 7.8/10 Room
  • 1,021 reviews 9.2/10 Service
  • 11 reviews 7.7/10 WiFi
  • 409 reviews 8.8/10 Breakfast
  • 317 reviews 6.6/10 Pool
  • 312 reviews 8.2/10 Comfort
  • 298 reviews 9.2/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.