Mensagem informativa

Hotel Mercure Lyon Centre Plaza Republique. 4 estrelas

Nota clientes Avis 4.2/5 4.753 comentários

Hotel aprovado por ALLSAFE

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Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
Accor Live Limitless

Grátis: torne-se membro

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+ 17 Serviços

Extras do hotel

  • Certificado ALLSAFE pelo Bureau Veritas

  • Pequeno-almoço no quarto, no restaurante ou para levar, de acordo com as normas sanitárias.

  • Parque de estacionamento subterrâneo público pago, situado a 50 metros do hotel

  • Local encantador no coração de Lyon

  • Quartos Familiares e quartos comunicantes.

Serviços no hotel e nas proximidades

Check-in desde as 15h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento externo público (próximo)Serviços a pagar
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidosServiços a pagar
  • Serviço de babá, sob pedido (próximo)
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardioServiços a pagar
  • Lavandaria
Catering
  • Pequeno-almoçoServiços a pagar
  • 1 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Serviço de babá, sob pedido (próximo)
  • Passeios de barco (próximo)
  • Outras atividades desportivas

Localização do hotel

Hotel Mercure Lyon Centre Plaza Republique.

5 rue Stella
69002 lyon
frança

Tel: +33478375050

Fax: (+33)4/78423334

Check-in desde as 15h00

Check-out até às 12h00

  • BUS STATION BELLECOUR :  C5-C9-C10-C12 BELLECOUR

  • BUS STATION BELLECOUR2 :  C20-14-15-27-35 BELLECOUR

  • BUS STATION BELLECOUR3 :  40-88- S1 BELLECOUR

  • BUS STATION CORDELIERS :  9-27-171-C3-C5 CORDELIERS

  • BUS STATION CORDELIERS1 :  C13-C14-C23 CORDELIERS

  • BUS STATION PONT WILSON RD :  27-171-C5-C9-C23 PONT WILSON RD

  • METRO LIGNE A - CORDELIERS 100 M :  A CORDELIERS

  • METRO LIGNE D -BELLECOUR 150 M :  D BELLECOUR

  • De avião

    LYON SAINT EXUPERY A 25 km / 15,54 milhas

  • De comboio

    LYON PART-DIEU A 3 km / 1,86 milhas

GPS:45.760652, 4.836806

As nossas opções de alojamento

Desfrute de um momento de relaxamento nos nossos confortáveis quartos com decoração contemporânea. Os quartos Standard práticos proporcionam estadias tranquilas, enquanto os quartos Privilege familiares dispõem de uma área de lounge e sofá-cama.

Quarto Classic com 1 cama dupla

  • Número máx. de pessoas: 2
  • Superfície: Desde 13 / 140 sq ft
  • Vistas: Lado da cidade, Lado do pátio *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quarto Privilege com 1 cama dupla

  • Número máx. de pessoas: 2
  • Superfície: Desde 16 / 172 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Máquina Nespresso(...)

Quarto Classic - 1 cama dupla e 1 sofá-cama individual

Espaço acessível
  • Número máx. de pessoas: 3
  • Superfície: Desde 19 / 205 sq ft
  • Vistas: Lado do pátio *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quarto Classic com camas individuais

  • Número máx. de pessoas: 2
  • Superfície: Desde 13 / 140 sq ft
  • Vistas: Lado da cidade *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta

Quarto familiar Privilege com 1 cama de tamanho King e sofá-cama

  • Número máx. de pessoas: 4
  • Superfície: Desde 28 / 301 sq ft
  • Vistas: Lado do pátio *
  • As vantagens do alojamento: CORNER_ROOM *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Máquina Nespresso(...)

Quarto Classic com 1 cama individual

  • Número máx. de pessoas: 1
  • Superfície: Desde 9 / 97 sq ft
  • Vistas: Lado do pátio *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Água mineral grátis no quarto
  • Utensílios para chá/café
  • TV por satélite/cabo a cores
  • Telefone com ligação direta
Quartos

Os nossos restaurantes e bares

Carrousel Bar by "M"

Foto não contratual

O Carrousel Bar by "M" recebe grupos de famílias, amigos ou colegas num ambiente contemporâneo. Também dispomos de uma seleção de snacks no bar.

Almoço

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Jantar

  • Seg
  • Ter
  • Qua
  • Qui
  • Sex
  • Sáb
  • Dom

Avaliações dos nossos clientes sobre o
Hotel Mercure Lyon Centre Plaza Republique.

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.2/5

4.753 comentários

tripadvisor

Classificação do TripAdvisor 4.0/5

607 comentários

Very nice room with Basel Card!

Nota Tripadvisor 5.0/5

Memoria J Solo travel - 13/02/2020 Avaliação com certificação TripAdvisor

The room was very nice, spacious, and clean. The location is a little far out of the city centre, but it makes up for it with the free Basel Card, which covers public transportation and discounts on most sites, such as the museums and boat rides I really enjoyed staying here and wish I could've stayed longer I only wish we didn't have to pay for the coffee pods to go with the coffee machine in the room. The pods should've been included.

Dear "Memoria J", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. Best regards,

Wonderful stay

Nota Tripadvisor 5.0/5

Christophe0167 Couples - 15/01/2020 Avaliação com certificação TripAdvisor

This is our go to hotel for our trips to Lyon. The location is amazing and central and walkable to everything from restaurants, sites, museums, and shops to all forms of public transportation. The staff are exceptional and breakfast is a must.

Dear "Christophe0167", Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team!

End of the year trip to Lyon

Nota Tripadvisor 4.0/5

123ralfs3 Couples - 05/01/2020 Avaliação com certificação TripAdvisor

The hotel is placed in the heart of Lyon close to place Bellecour. The personnel is very friendly and responsive. The rooms are small, and the bathrooms are so small that it is impossible to move around without bumping into something.

Dear "123ralfs3", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

Wonderful stay ❤️.

Nota Tripadvisor 5.0/5

PJV527 Family - 24/12/2019 Avaliação com certificação TripAdvisor

Wonderful stay in the center of Lyon. Lovely atmosphere, helpful staff, children friendly, neat and clean rooms, easy access to the shopping center makes this stay very easy and pleasant. Breakfast options were also good.

Dear "PJV527", Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service.

Feel at your ease in the middle of Lyon

Nota Tripadvisor 5.0/5

HildeV383 Solo travel - 17/09/2019 Avaliação com certificação TripAdvisor

Smaller but very nice hotel where you feel at ease from the first moment you walk in by the warm welcoming of the receptionist who also gives you in a nutshell all the information you need. Very clean, comfortable and soundproof room. Excellent breakfast with a large variety of choice. Fresh orange juice available ! Top of the bill is Jessica, the bartender in the evening. A fantastic host with an everlasting, honest smile. She prepared me twice a tasty diner. No doubt that I'll be back next time when I have to be in Lyon !

Hello HildeV383, I would like to thank you for sharing your comments on your last stay with us. I am pleased to read that your stay went well and that our services and our staff were the key of your wellness with us. A huge thank you for this very laudatory comment regarding our hotel! We look forward to welcome you again!

Melhor atendimento da rede Mercure, a aperfeiçoar somente detalhes

Nota clientes Avis 4.0/5

Walter C. Viajante individual - 03/09/2019 Comentários confirmados de ALL

Tudo que havia solicitado foi atendido: early check in, quarto silencioso e maior que das vezes anteriores. Atenção muito especial na recepção pela Alessandra, tanto no Checkin como no checkout. Pontos negativos: o muito bom breakfast não tem nenhuma opção light para os usuários ( como eu) : falta leite desnatado, café descafeinado e opção de bebida à base de soja, para quem ( como eu) prefere. Fiquei 5 dias , 4 noites e a roupa de cama/ fronha não foram trocadas nenhuma vez. Dias quentes, muito suor, pedindo ao menos fronhas limpas. As toalhas só foram trocadas depois de terem sido molhadas e colocadas no chão ( uma única vez) Proteção exagerada do eco sistema ou eco-nomia, em prejuízo do hóspede? Só estes 2 aspectos negativos a considerar, de resto tudo ótimo!

Dear M C., Thank you for taking the time to share your experience following your stay at the Mercure Plaza République. I have shared your comment with the team and with Alessandra. Our breakfast offer decaf coffee and soy milk. I am sorry that these options were not clear. I hope to have the opportunity to welcome you back. Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

ok

Nota clientes Avis 4.5/5

Joaquin Negócios - 21/08/2019 Comentários confirmados de ALL

todo ok

Dear M N., Thank you for the good review. We hope to welcome you back soon. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

BOAS IMPRESSÕES DE LYON E DO HOTEL MERCURE

Nota clientes Avis 4.5/5

Norival O. P. Famílias - 05/08/2019 Comentários confirmados de ALL

O Hotel tem uma localização excelente, presta ótimos serviços de recepção e bar. Acomodações boas e preços justos.

Dear M Osvaldo P., Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. We look forward to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Comfortable stay.

Nota Tripadvisor 3.0/5

freekclaeys Solo travel - 29/07/2019 Avaliação com certificação TripAdvisor

My stay was ok. My checkin was very basic, did not feel very welcome. Room was clean and at first sight comfortable, if not for the sort of drilling noise ( i think it was a pump of some kind) every 5 minutes you are in the room(24/7).Breakfast was good, but very basic again. Overall satisfied, but could do so much better.

Dear freekclaeys, We are truly sorry that your experience at the hotel was not what you have expected. We would like to thank you for sharing it with us. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope to welcome you back soon.

Great Staff / Perfect Location

Nota Tripadvisor 5.0/5

neal597 Business - 25/06/2019 Avaliação com certificação TripAdvisor

This is my second stay here, and once again the staff did a wonderful job -- the front desk, the kitchen crew, and the cleaning staff. The location of this hotel is perfect -- I was able to walk to Vieux Lyon as well as downtown locations easily. It's also close to Bellecour Metro, which is convenient.

Hello neal597, Thank you for the 5 star review ! We are pleased to see you entirely satisfied with your last stay with us. I have shared your compliments with our teams, who works daily for our guests' satisfaction. We look forward to welcome you back. Best regards.

Expensive hotel in centre of Lyon

Nota Tripadvisor 2.0/5

Seaside821324 Business - 26/05/2019 Avaliação com certificação TripAdvisor

The absolute value of the hotel is OK, but it's not related to the expensive cost of a single room - up to 250 euro for the most expensive night of a full week stay, despite a booking 2 months in advance. Actually the room was very small , rat

Dear Seaside821324, Thank you for commenting. I am sorry to see you disappointed with your last stay at the Mercure Plaza République. Prices change over the seasons, events and booking periods. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Bad Mistake

Nota Tripadvisor 3.0/5

Harry K Couples - 17/05/2019 Avaliação com certificação TripAdvisor

When I booked, I thought that I'd booked for myself and my wife with breakfast included, and a bottle of Champaign upon arrival. When I arrived, the desk person told me that the room was booked for 1 person with breakfast and if I wanted breakfast for 2 there would be an additional cost. I declined the offer and went to the room, no Champaign in the room. Having come to attend a conference I was unable to even eat the breakfast over my stay. When I discovered that my return flight to the US was an early departure I asked to cancel my last day and was told that since I had pre-booked, that cancellation was impossible! So I paid for a room I ever used on the last day of my stay, and left it empty as I booked at LYS for my final night. OH! the paid for bottle was available when I asked for it, and even that was a problem as it was Sunday and the clerk had to call for permission to serve it.

Dear Harry K, Thank you for writting about your experience at the Mercure Plaza République. I am sorry to read your disappointment. In fact, you had choosed a prepaid rate that doesn't allow any modification nor reimbursment. Regarding the champaign bottle, we usually serve it on demand to assure its freshness and I am sorry to see it's was not as expected. We hope to have the opportunity to show you the quality of our service during your next trip to Lyon.

Boa escolha!

Nota clientes Avis 4.5/5

V. G. Amigos - 18/04/2019 Comentários confirmados de ALL

Boa localização, funcionários simpáticos, limpeza, bom pequeno almoço (ótima ideia o sumo de laranja natural).

Dear M G. G., Thank you for your comment and your precious positives remarks, especially the ones regarding the quality of our staff, which is very important for us. We look forward to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Great Location...but stuffy rooms

Nota Tripadvisor 3.0/5

Roam21502446864 Couples - 17/03/2019 Avaliação com certificação TripAdvisor

It is regretable that guests cannot open windows to let in fresh air. It was a very,very mild winter and the A/C was not yet turned on. A lack of bathroom venting didnt help either...Thus, after showering, the room became quite stuffy and humid. Aside from that, a very good hotel with a very attentive staff.

Dear "Roam21502446864", Thank you for commenting about your stay at the Mercure Lyon Centre Plaza République. Our building, listed to World Heritage, does unfortunately not allow some of our windows to be opened. We are terribly sorry about that. We apologies for the inconvenience cause by the heat. We look forward to welcome you back.

Excelente localização, quartos pequenos.

Nota clientes Avis 2.5/5

José F. Viajante individual - 06/02/2019 Comentários confirmados de ALL

O hotel é elegante e muito bem localizado. O bar do hall de entrada agradável e o staff atencioso. No entanto, os quartos são muito pequenos. O espaço é tão apertado que tamboretes são utilizados no lugar de mesas de cabeceira ao lado da cama.

Dear Jose G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. About the nightstands, they are designer marble mushrooms from a local craftsman shop. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Axel, front desk officer at the Hotel Mercure Lyon Centre Plaza République.

Lovely Hotel, Great Location

Nota Tripadvisor 5.0/5

Catherine S Couples - 20/12/2018 Avaliação com certificação TripAdvisor

Very well located hotel. The room was exactly as shown on the website. Breakfast was very good...selection of juices, fruit, cereals, breads, eggs, bacon and sausages. The staff were extremely friendly and helpful...Viriginia in particular.

Dear Catherine, Thank you for this 5 star review ! I have shared your comment with the staff and Virginia, who has been particularly touched. We look forward to welcome you back.

Good hotel in a great location

Nota Tripadvisor 5.0/5

Kelvin T Solo travel - 14/11/2018 Avaliação com certificação TripAdvisor

Good breakfast (though the space a bit tight for all the guests), clean, functional room and a top location. The offer of a single room is perfect for a city break. And the staff were very friendly and accommodating.

Dear Kevin T, Thank you so much for this 5 star review ! Knowing that you are 100% satisfied is the best reward we can get. We'd love to renew this great experience with you at the Mercure Lyon Centre Plaza République. Best regards.
Nota clientes Avis 4.0/5

Celia F. Famílias - 15/08/2018 Comentários confirmados de ALL

Muito satisfatória.

Dear Mrs F., Thank you for the very laudatory review ! We hope to see you soon. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Excelente estrutura e atendimento

Nota clientes Avis 4.5/5

Ketty Negócios - 16/07/2018 Comentários confirmados de ALL

Os únicos pontos que sugiro uma urgente avaliação e melhoria é com relação ao chuveiro - que não tem vazão de água, deixando o banho muito ruim; e com relação ao secador de cabelo, que não funciona muito bem. Depois de alguns poucos minutos ligado ele esquenta demais e para de funcionar.

Dear Ketty G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. Be sure that we will take the required measures to make sure this unpleasant situation will never happen again. We hope to have the opportunity to see you soon. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Hotel excelente localização. eficiencia e simpatia do pessoal, limpeza do quarto

Nota clientes Avis 4.5/5

António J. Casais - 07/06/2018 Comentários confirmados de ALL

Gostamos da localizaçao da simpatia e eficiencia da recepcão com resposta pronta e eficaz sempre que solicitados. Quarto pequeno mas para uma estadia curta e com pequena bagagem foi suficiente. Limpeza impecável. Só tomamos um pequeno almoço e talvez por acaso não havia croissantes. Em relação aos pequenos almoços tomados no exterior, o vosso consideramos caro tendo em conta a oferta disponibilizada. No geral gostamos e repetiremos quando e se voltarmos a Lyon

Dear M Vieira J., Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team! It will be a great pleasure to welcome you back during your next stay in Lyon. Best regards, Isabelle, front office agent at Mercure Plaza République.

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