Hotel Carlton Lyon - MGallery Hotel Collection 4 estrelas

Nota clientes Avis (Classificação ALL) 4.7/5 5.947 comentários

Hotel aprovado por ALLSAFE

Mensagem informativa

+ 19 Serviços

Extras do hotel

  • Certificação ALLSAFE pela Bureau Veritas

  • Um cocktail num ambiente chique e íntimo, além de pequeno-almoço com toques locais

  • SPA e acesso ao banho turco a pedido

  • Uma localização central no coração da cidade de Lyon

  • Um menu de serviço de quarto

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Hotel Carlton Lyon - MGallery Hotel Collection

4 rue Jussieu
69002 lyon
frança

Fax: (+33)4/78421071

Check-in desde as 15h00

Check-out até às 12h00

  • BELLECOUR:  10-14-15-35-88 BELLECOUR

  • CORDELIERS:  C3-9-18-23-27-25 CORDELIERS

  • CORDELIERS:  A

  • De avião

    LYON AIRPORT A 30 km / 18,64 milhas

  • De helicóptero

    LYON BRON A 15 km / 9,32 milhas

  • De carro

    CENTRE VILLE BLLECOUR A 0,1 km / 0,06 milhas

  • De comboio

    La Part Dieu A 3 km / 1 milhas

  • De comboio

    Perrache A 2 km / 1,25 milhas

GPS:45.761019, 4.836634

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Estacionamento
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

LE BAR DU CARLTON Foto não contratual

Sente-se confortavelmente no majestoso sofá com uma localização privilegiada no meio do bar acolhedor do hotel. Experimente vários champanhes ou desfrute de um cocktail "Carlton red" sob o brilho suave dos magníficos candelabros de pérolas.

As nossas opções de alojamento

Entre no mundo íntimo e sofisticado do Carlton com os seus 80 quartos, onde o vermelho é usado na tapeçaria única e original. A elegante decoração combina a história do Carlton Lyon com um estilo contemporâneo. Os quartos são para não fumadores.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 1

  • Tamanho máximo: 34

  • Capacidade máxima: 22 pessoas

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Avaliações dos nossos clientes sobre o
Hotel Carlton Lyon - MGallery Hotel Collection

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Classificação ALL 4.7/5

5.947 comentários

Classificação do TripAdvisor 4.5/5

1.985 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Nice room in a will-located hotel

Nota Tripadvisor 4.0/5

lpierot 26/01/2022 Avaliação com certificação TripAdvisor

Very well-located hotel. Nice building and rooms. The breakfast has to be improved (the breakfast rooms are too small, the renewal of food and drink is too slow. Why the drinks offered to Accor Card members are limited to bier and wine?

Excelente estadia

Nota clientes Avis 5.0/5

Sladd Famílias - 04/01/2022 Comentários confirmados de ALL

Equipe atenciosa, café da manhã gostoso, limpeza boa.

Dear Mrs D., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xaviere Celante, General Manager Hotel Carlton Lyon - MGallery

Beautiful Hotel in a Perfect Location

Nota Tripadvisor 5.0/5

Andy and Karen U 21/07/2021 Avaliação com certificação TripAdvisor

Three of us stayed here for two nights. Our room was beautiful and spotless. The hotel could not be in a better location to explore Lyon. And, the staff is very helpful and guided us to two fantastic restaurants for dinners. Our whole stay was really fun and having such a great hotel to return to each night was an important part of our visit to Lyon.

Bom atendimento, péssima noite de sono.

Nota clientes Avis 2.5/5

Gustavo Casais - 09/03/2020 Comentários confirmados de ALL

O atendimento foi ótimo, bem atencioso e cuidadoso. Porém no quarto, não conseguíamos diminuir a temperatura do ar condicionado, nas duas noites em que estivemos hospedados, acordamos completamente molhados de suor.. tendo que colocar toalhas de banho em cima do colchão para conseguir deitar novamente. O Edredon também ficava molhado com suor, o que nos deixava sem mais alternativas. Na segunda noite, tentamos dormir com as janelas abertas para aliviar a temperatura do quarto, porém passamos pela mesma situação, acordando molhados de suor, e desta vez com os barulhos da rua, e luz do dia.

Exmo Senhor R., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Hôtel Carlton Lyon - MGallery. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis MGallery desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Elisabeth Mendes General Manager

Hotel is Ideally Located

Nota Tripadvisor 4.0/5

robertnG1277RU 24/01/2020 Avaliação com certificação TripAdvisor

The hotel is ideally located in the city centre and in walking distance to most of the attractions in the city. Staff were very helpful and in particular in organising bookings for us at restaurants. The room was smaller than we expected and the bathroom equated to approximately 50% of the total room area nevertheless it was OK for almost a weeks stay given that we were out and about on most days. We would recommend this hotel without hesitation.

Dear Robert, Thank you for this wonderful review. We are very pleased that you enjoyed that much your stay with us. I will share your feedbacks with my colleagues as reward and encouragement. Did you have the time to enjoy our Codage Spa ? Thank you again for taking the time to write this nice review, we hope to welcome you again soon. Best regards, Elisabeth Mendes General Manager Carlton Lyon Hotel

Bom atendimento e serviço

Nota clientes Avis 5.0/5

Anónimo Famílias - 21/01/2020 Comentários confirmados de ALL

Equipe excelente

Dear Mr B., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Agradável.

Nota clientes Avis 3.5/5

Pedro E. A. P. Famílias - 16/01/2020 Comentários confirmados de ALL

Hotel bem localizado, bonito, mas os quartos devem ser atualizados. Há muito carpetes e cortinas.

Dear Mr P., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for taking the time to wrte your feedbacks. Be sure that they are all taken into account for the improvement of the mentioned services. Please accept our sincere apologies for the broken door of your wardrobe Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

The perfect place to stay in Lyon

Nota Tripadvisor 5.0/5

thebattery Couples - 04/10/2019 Avaliação com certificação TripAdvisor

We recently stayed at this boutique downtown hotel twice in the last month, and we would definetly stay here again. The staff were really friendly and professional. The location was ideal for seeing the city by foot. The hotel has an association with a higher end restaurant next door for room service, which also worked out well.

Dear guest, It is a real pleasure to read your wonderful feedbacks regarding your stay at Carlton Lyon Hotel - MGallery. Thank you for sharing your experience, we hope your next visit will be as pleasant as the previous one. Best regards, Elisabeth Mendes General Manager

Great hotel fantastic location!

Nota Tripadvisor 5.0/5

stephen k Couples - 07/08/2019 Avaliação com certificação TripAdvisor

Lovely hotel very centrally located, staff were charming and the breakfast was great! Parking was valet style and very efficient, all in all a very enjoyable stop. Nobody could fail to enjoy there stay

Dear Guest, It's always a pleasure to receive such a feedback. Thank you so much, Did you have time to discover our brand new spa Codage ? Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon MGallery Collection

Good Surprise

Nota clientes Avis 5.0/5

Margarida M. Famílias - 31/07/2019 Comentários confirmados de ALL

O recepcionista que nós atendeu quando chegamos foi super atencioso e nos atendeu muito bem. Estávamos com dois adolescentes (família) e ele achou dois quartos próximos um ao outro, enfim foi excelente o atendimento. Café da manhã completo,muito gostoso. Foi uma surpresa muito boa termos encontrado este hotel. Voltaremos com certeza no próximo ano.

confortavel

Nota clientes Avis 4.0/5

Luis F. R. P. Negócios - 22/07/2019 Comentários confirmados de ALL

Quarto bom, embora pequeno. Banheiro bom. Ar-condicionado funciona bem para um pais europeu e no verão quente. Café da manhã um pouco caótico quando o hall estava cheio.

Otimo ambiente e atendimento

Nota clientes Avis 5.0/5

Pedro Casais - 17/04/2019 Comentários confirmados de ALL

Fiquei muito satisfeito, atendeu minhas expectativas, tudo muito organizado, atendimento otimo, funcionarios dispostos a ajudar e otima localizacao.

Exmo Senhor F., Agradecemos os seus comentários no seguimento da sua estada no Hôtel Carlton Lyon - MGallery by Sofitel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Elisabteh Mendes General Manager hotel Carlton Lyon
Nota clientes Avis 1.0/5

Leonardo Casais - 22/03/2019 Comentários confirmados de ALL

O grande problema foi que o elevador estava inoperante e não fomos informados com antecedência. Estava com problema no pé e o meu quarto ficava no terceiro andar e toda vez era um transtorno para chegar e sair.

Lyon

Nota Tripadvisor 5.0/5

babos127 Family - 20/02/2019 Avaliação com certificação TripAdvisor

The hotel is centrally located and is just perfect. the staff was extremely helpful. Christopher made our dinner reservations for 3 nights which helped tremendously. The elevator reminded me of the movie Charade which starred Audrey Heipburn and Cary Grant.

Dear guest, Thank you so much for your nice review, Christopher was very glad to help you with all the details of your stay. We look forward to seeing you, Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon MGallery by Sofitel

A wonderful room hotel

Nota Tripadvisor 4.0/5

Xemxijas1 Family - 08/02/2019 Avaliação com certificação TripAdvisor

We stayed In the Oliver Martin room and it was wonderful. The room is beautifully decorated and furnished in red and has a balcony. It faces into the town square but the windows have double glazing, so very quiet. The bed is large and very comfortable. The breakfast selection was the best yet for all the Accor Hotels so far, with a lot of choice especially with local produce. Manon the receptionist was amazing and one of the most helpful and kindest amd did everything to make our stay perfect. The hotel is very classic chic and has the wow factor, but does not have a restaurant but does have a Salon de Thé and room service. The lift is the old iron type with a seat and worth taking but can be a queue as a little slow. I really love this hotel but have one slight moan in that all Accor suites we stay in they provide us with a free drink minibar however this one just gave a bottle of water a day. I wish that there was consistency with all Accor Hotels. This hotel is very central and near to all tourist attractions. Thank you for a lovely stay

Dear guest, Thank you so much fgor your nice review, Manon was so thrilled about your expêrience ! We're glad to see that you enjoyed your stay with us ! We look forward to seeinig you, Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon MGallery By Sofitel

Atendimento perfeito!

Nota clientes Avis 5.0/5

T. B. Casais - 04/02/2019 Comentários confirmados de ALL

Hotel com ótimas instalações, atendimento perfeito!

Very good hotel but on the expensive side

Nota Tripadvisor 4.0/5

Sergio M Business - 20/01/2019 Avaliação com certificação TripAdvisor

Well appointed rooms. Confortable beds. Very good breakfast. Very good service at the front desk and excellent breakfast. A bit too expensive for what it offers. The location is great. Overall a very good hotel.

Carlton Lyon

Nota Tripadvisor 5.0/5

David P Friends getaway - 18/01/2019 Avaliação com certificação TripAdvisor

Had 3 nights at this hotel on a bed and breakfast basis. Our bedroom with bathroom was excellent and the staff prepared the room very well every day. The breakfast provides a good range of food and the staff ensured that you were looked after. A good hotel location to explore the city.

City Cente Luxury Hotel

Nota Tripadvisor 5.0/5

MHAccorLoyal Couples - 23/11/2018 Avaliação com certificação TripAdvisor

We have stayed in several M Gallery hotels in France and England. They blend the Mercure and Sofitel characteristics superbly and this one did not disappoint. From the valet parking, the bellboy baggage delivery to our room, the welcome drinks and the breakfast everything was at the same high standard.

Agradável e confortável

Nota clientes Avis 4.0/5

Anónimo Amigos - 09/10/2018 Comentários confirmados de ALL

Hotel simpático com excelente localização Pequeno almoço bom Serviço eficiente

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