Mercure Hotel Stuttgart Sindelfingen an der Messe 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 081

Gwarancja
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Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 1
Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 2
Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 3
Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 4
Schwertstr. 65, -, -, 71065 SINDELFINGEN, Germany

Opis

O hotelu

  • Green Key-certified hotel

  • 186 spacious guest rooms

  • Rustic cozy wine bar with terrace

  • Indoor pool

  • Only 500m from the motorway exit A81 Sindelfingen-Ost

Nasze pokoje

Lokalizacja hotelu

Mercure Hotel Stuttgart Sindelfingen an der Messe

Schwertstr. 65, -, -
71065 SINDELFINGEN
Germany

Pozycja GPS:48.704585, 9.039484

Telefon
Faks +49 7031 6196888

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 081

Ocena TripAdvisor  4.0/5  Liczba opinii: 575

Super

Ocena klientów 5.0/5

Krzysztof Rodziny - Opinie potwierdzone ALL

Czysto, mila obsluga. Wygodne łóżka

Dear Krzysztof, thank you for your positive feedback. We are delighted to hear that you enjoyed the cleanliness, comfortable beds, and the friendliness of our staff. We appreciate your kind words about our team. Das Team des Mercure Stuttgart Sindelfingen an der Messe

Room not cleaned / refused to stay / Refound requested

Ocena na stronie TripAdvisor 1.0/5

GoPlaces157974 Opinia zatwierdzona w TripAdvisor

Upon arrival at midnight, the room was neither prepared nor cleaned (towels on the floor, empty bottles, old glasses…) No other room available and no alternate solution proposed. We declined the room BUT hotel processed payment. Asking for refound, no reply !

Never again

Ocena na stronie TripAdvisor 2.0/5

767dariat Rodziny - Opinia zatwierdzona w TripAdvisor

We were very disappointed with this hotel. Check-in was possible from 3 PM, but at 3:45 PM, they informed us that no baby bed was available for our two-year-old, despite our request when booking. By this time, it was already too late to cancel our reservation. If you're traveling with kids and want comfort, avoid this hotel. Management doesn’t seem to have enough baby beds. Also, the coffee machine in our room was dirty with old, used capsules and was leaking. Overall, a very poor experience

Dreadful. Checked out after 1 day

Ocena na stronie TripAdvisor 1.0/5

Mike G Opinia zatwierdzona w TripAdvisor

I booked a 2 night stay, and my email confirmation said it was "Long stay - bed & breakfast" I drove 200km to the hotel, was met with a 10-minute queue at reception (Friday evening check-ins), and was then happily told that my "Bed & breakfast" rate, errr, doesn't include breakfast. And she wanted to know which website I'd booked the hotel with ? Errr, your own website.... Basically, the Accor website itself is misleading. In the T&Cs popup for the "Stay longer and save - Bed & breakfast" rate, it says "The longer you stay, the more you save, daily breakfast included"... but further down on the same webpage, "** Breakfast not included", and says it would cost 25 Euros per night. I went for dinner in the bar/restaurant, but it seemed to have a very limited selection. A few flamkuchens, pasta, a speghetti carbonara, or Zürcher Geschnetzeltes (which actually wasn't bad) and that was it. There's a fridge opposite reception with some soft drinks, beers, etc, so you can buy a few bits there. There's a shopping centre 6-7 minutes walk away. My hotel room itself was soul-less. Immaculately clean, fairly good size, but yes, I do miss the Pullman rooms. It looks like my room used to have a fridge in it, but it was removed, and now just the ventilation holes remain. I did get a bottle of water, a Nespresso coffee machine (and capsules) & a kettle. It's hard to describe, but it's like staying in an office block, rather than spoiling yourself with a hotel stay (does that make sense?) However, it does have air conditioning which seems to work okay, but it's loud. The sound proofing was excellent, I was next to the road, but I heard almost nothing. Just, don't ever bring a date here. You might not get a second date, if you do... I can't comment on the Pool or Spa area as the place was always full of kids. And, 8.50pm on a Friday evening, reception was packed again, with lots of families waiting to check in. For English readers, this place is more like a Travelodge than a Premier Inn. Oh, and whilst writing this review, at 10.10pm, all the electricity in my room went off for about 10 minutes. And then it was fine again. Apparently, one of the other rooms on my floor blew their fuse, so all the rooms lost power for a while. Good luck, if you're coming here with children. Would I recommend this place ? Short answer: No, never. I actually paid for 2 nights, and checked out after the 1st day. The receptionist didn't even notice, nor tell me that I had 30-Euros of food/drinks on my bill to pay, I had to come back into the hotel, and tell her that. Oh, and after sending two emails to reception, they did allow me to have breakfast for free. I was there at 6.40am, and even by then, the warm food was miserable and lukewarm. Definitely not worth 25 Euros per day. I drove home trying to think of anything positive to say about this hotel, but I drew a blank. Avoid.

Extremely professional

Ocena na stronie TripAdvisor 4.0/5

Matteo Carlo C Rodziny - Opinia zatwierdzona w TripAdvisor

We had a problem with the reservation due to the travel agency, they were able to solve everything quickly, effectively and with extreme gentleness. The rooms were clean and comfortable, the swimming pool correctly managed, and the sauna well organized. The breakfast was great (extremely appreciated by children), and the beer, before going to sleep, was good.

Dear Matteo Carlo C, Thank you for taking the time to share your feedback and wonderful experience with our Mercure Hotel Stuttgart Sindelfingen an der Messe. We are delighted to know that our staff went above and beyond to solve the issue efficiently and courteously. It's also wonderful to hear that our rooms were comfortable, the swimming pool and sauna were both managed correctly, the breakfast was a hit with children, and you even had an enjoyable beer before bed. At Mercure Hotel Stuttgart Sindelfingen an der Messe, we strive to provide excellent service with a focus on providing comfort, convenience, and relaxation for all our guests. Your kind words are greatly appreciated and we are thrilled that we could make your stay memorable. We hope you will visit us again soon! Kind regards from Sindelfingen Dario Tolksdorf General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 559 Liczba opinii 6.5/10 Lokalizacja
  • 984 Liczba opinii 7.3/10 Pokój
  • 711 Liczba opinii 8.6/10 Obsługa
  • 19 Liczba opinii 4.2/10 Internet
  • 647 Liczba opinii 8.3/10 Śniadanie
  • 493 Liczba opinii 6.8/10 Czystość
  • 373 Liczba opinii 4.2/10 Dobra oferta cenowa
  • 337 Liczba opinii 6.4/10 basen

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Sindelfingen - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.