Mercure Hotel Stuttgart Airport Messe 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 757

Mercure Hotel Stuttgart Airport Messe - Image 1
Mercure Hotel Stuttgart Airport Messe - Image 2
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Mercure Hotel Stuttgart Airport Messe - Image 4

Opis

O hotelu

  • 4-gwiazdkowy tuż przy stacji metra

  • Hotel w Stuttgarcie niedaleko lotniska i targów

  • Cztery sale wielofunkcyjne na maksymalnie 140 osób

  • Komfortowe wyposażenie pokojów z bezpłatną siecią WIFI do pracy zdalnej

  • Hotel rodzinny w Stuttgarcie z udogodnieniami dla dzieci

Nasze pokoje

Lokalizacja hotelu

Mercure Hotel Stuttgart Airport Messe

Eichwiesenring 1/1
70567 STUTTGART
Niemcy

Pozycja GPS:48.712514, 9.166213

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

LE FAISAN / STÜBLE

Le Faisan serwuje przysmaki kuchni regionalnej i międzynarodowej, w tym dania wegańskie i wegetariańskie. Zapraszamy na obiad na tarasie i pyszne kolacje na koniec dnia.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 757

Ocena TripAdvisor  4.0/5  Liczba opinii: 571

The hotel is good, except we didn't feel welcome.

Ocena na stronie TripAdvisor 3.0/5

yoshikittymagu Opinia zatwierdzona w TripAdvisor

We booked 2 nights 24.12-26.12. We arrived at the hotel at around 9-10pm. The lady at the reception didn't say a single word. No greetings at all. The check in was quick because she didn't say anything except telling me to fill in and sign the chek in form. She didn't tell us where and what time the breakfast is. I have never experience any check- in like this before. Maybe she didn't want to work on the 24th, this is the only reason I tell myself. We didn't feel welcome at all. Apart from this, the hotel itself is quite ok. The bed is comfortable and the room size is ok. The breakfast choice is quite good.

Dear yoshikittymagu, I am very pleased that you took the time to review your visit with us. Thank you for your positive remarks on the room and the breakfast, and also for your critique regarding the behaviour of the employee at check-in. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Zeljka Vuckovic, General Manager

Udany pobyt

Ocena klientów 4.5/5

Agnieszka Rodziny - Opinie potwierdzone ALL

Dobre jedzonko wygodne duże łóżko

Dear Ms. p., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the food. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Zeljka Vuckovic General Manager

Normalny pobyt z niewielkimi niedogodnościami

Ocena klientów 3.5/5

Zryw Rodziny - Opinie potwierdzone ALL

Hotel raczej starszy, dobrze wyposażany. Na piętrze brzydki zapach z kanalizacji. Sniadanie zwykle bez rewelacji.

Dear Mr. P., I am very pleased that you took the time to review your visit with us at Mercure Hotel Stuttgart Airport Messe. Thank you for your positive remarks, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Zeljka Vuckovic General Manager

Bad

Ocena na stronie TripAdvisor 2.0/5

trevorwilliams21 Solo travel - Opinia zatwierdzona w TripAdvisor

Well I went back to this hotel after a visit last year I also wrote a bad review the manager had the manners to reply to my review and said things would improve I am sorry to say they haven’t the breakfast was cold the shower try had mold round the edge, the price of beer was just a rip off 9 euros for a supposedly pint which was half froth 7 euros for a glass of lemonade I am sorry to say I hope never to visit it again but I will have to as unfortunately I have no so we’re we say for 4star hotel it is bad the only good thing was the rooms were clean. I must praise the young barman worked his socks off working on his own

Dear trevorwilliams, Thank you for your visit. We sincerely regret that your experience with us did not meet your expectations again. I sincerely apologize for any problems that unfortunately caused inconveniences for you. Best regards, Zeljka Vuckovic, General Manager

Hotel

Ocena na stronie TripAdvisor 2.0/5

trevorwilliams21 Solo travel - Opinia zatwierdzona w TripAdvisor

The staff were terrible only serving beer in half pint glasses because the beer was dearer in half pint glasses when asked why there were no pint glasses they said non had been washed when there were plenty under the bar and we had to walk across the bar to pay for your drinks the rooms were very nice and clean the breakfast was nice but the manager in charge of the breakfast restaurant was very rude to his staff I hope the travel firm don’t use this hotel again and they charge you an extra 2/42 euros for French tax

Dear trevorwilliams21, Thank you very much for your visit and for taking the time to tell us about your experience with us. We regret that your experience with our service in the bar did not meet your expectations. I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Best regards, Gürkan Gür, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 432 Liczba opinii 8.1/10 Lokalizacja
  • 794 Liczba opinii 7.2/10 Pokój
  • 536 Liczba opinii 7.2/10 Obsługa
  • 12 Liczba opinii 8.7/10 Internet
  • 405 Liczba opinii 8.3/10 Śniadanie
  • 345 Liczba opinii 7.2/10 Czystość
  • 217 Liczba opinii 4.1/10 Jedzenie
  • 70 Liczba opinii 4.8/10 Udogodnienia

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