Mercure Nelspruit Hotel 3 stars
Customer review rating (ALL Rating) 3.6/5 568 reviews
ALLSAFE approved hotel
Self Catering apartments
Walking distance to shopping centre
5 conference rooms. Main conference can cater for 100 guests
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
The hotel has 104 rooms - choose between a 1 Bedroom suite with 1 Queen Bed or 2 Bedroom Suite with 1 Queen and 2 x 3/4 beds. All suites are spacious with a lounge, kitchenette, bathroom, patio, telephones, Satellite TV, Wi-Fi, electronic safes.
Corner N4 & Graniet Street, PO Box 1556, Nelspruit
Fax: +27 13 741 4290
GREYHOUND: NELSPRUIT PROMENADE CENTRE
KMIA AIRPORT At 25km / 15.54 miles - Shuttle paying
O.R. TAMBO INTL At 325km / 203.13 miles
Check-in from - Check out up to
The Mercure Hotel Nelspruit invites you to experience our somptuous South African breakfast , A la Carte regional specialities and Theme Buffets. Our Head Chef and his team are passionate and want to ensure you have an all round local experience.
100% genuine reviews from our guestsFind out more
Customer review rating 3.5/5
Tshepang Couples - Confirmed reviews ALL
The hotel was clean and our room was always neat but breakfast was not too bad but on the day we left it was terrible and the restaurant side we went there for dinner and it was the worst experience.
Customer review rating 4.5/5
Keitumetse Families - Confirmed reviews ALL
We had a great time, the kids also enjoyed
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Perfectly located. and enjoyed the friendly staff and hospitality during my stay.
Customer review rating 1.5/5
Zahied M. Business - Confirmed reviews ALL
Unfortunately not a good experience .Your units are very tired .All the taps were leaking and the toilet water kept running non stop...and you have "Save water " signs in your bathrooms. The entire Unit smelt moldy when I first opened the door. Always used Mercure on my travels but this has unfortunately been my worst stay.
Dear Zahied M., Thank you for taking the time to tell us about your experience at the Mercure Nelspruit Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are hard at work fixing the issues you have mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre Meintjes General Manager Mercure Nelspruit
Customer review rating 4.0/5
Rob S. Business - Confirmed reviews ALL
It’s always good !!!
Dear Roberto S., We very much appreciate your comments regarding your stay at the Mercure Nelspruit Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Meintjes General Manager Mercure Nelspruit
Our most recent 20 reviews
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