Mercure Nelspruit Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 437 reviews

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Mercure Nelspruit Hotel - Image 1
Mercure Nelspruit Hotel - Image 2
Mercure Nelspruit Hotel - Image 3
Mercure Nelspruit Hotel - Image 4
Corner N4 & Graniet Street, PO Box 1556, Nelspruit, 1200 NELSPRUIT, South Africa

Description

Hotel extras

  • Free WiFi

  • Self Catering apartments

  • Walking distance to shopping centre

  • 5 conference rooms. Main conference can cater for 100 guests

Our accommodation(s)

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Hotel location

Mercure Nelspruit Hotel

Corner N4 & Graniet Street, PO Box 1556, Nelspruit
1200 NELSPRUIT
South Africa

GPS:-25.467319, 30.956833

Telephone
Fax +27 13 741 4290

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MERCURE

The Mercure Hotel Nelspruit invites you to experience our somptuous South African breakfast , A la Carte regional specialities and Theme Buffets. Our Head Chef and his team are passionate and want to ensure you have an all round local experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  437 reviews

TripAdvisor Rating  3.3/5  334 reviews

Well located and safe

Customer review rating 3.0/5

Vera M. Families - Confirmed reviews ALL

Dear Vera, Thank you for your feedback. We\'re pleased to hear you appreciated our location. However, we sincerely apologize for the cleanliness and maintenance issues you experienced. Your comments regarding the dust, furniture, and upkeep are concerning, and we take them seriously. We’re currently reviewing these areas with our housekeeping and maintenance teams to ensure improvements are made. We value your input and hope to welcome you back for a much-improved stay Sincerely, Lindo Segage

Customer review rating 4.0/5

Thandekile Solo - Confirmed reviews ALL

Dear Thandekile, Thank you for sharing your experience. We\'re glad to hear that overall you had a good stay, but we sincerely apologize for the inconvenience with the hot water on your first night. We understand how frustrating that must have been, especially as it seems to have happened before. Please know that we are actively working to resolve this issue to ensure a more comfortable experience for all our guests. We appreciate your patience and hope to welcome you again with everything running smoothly Sincerely, Lindo Segage

Good

Customer review rating 5.0/5

Ntombosindiso Business - Confirmed reviews ALL

Dear Ntombosindiso Princess Z., We very much appreciate your comments regarding your stay at the Mercure Nelspruit Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lindo Segage

Well located and good stay

Customer review rating 5.0/5

Sibongile Z. Business - Confirmed reviews ALL

Dear Sibongile Z., We very much appreciate your comments regarding your stay at the Mercure Nelspruit Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lindo Segage

Love that it’s close to the mall, had a great stay.

Customer review rating 5.0/5

Deidre Solo - Confirmed reviews ALL

Dear Deidre L., We very much appreciate your comments regarding your stay at the Mercure Nelspruit Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lindo Segage

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Other web-users rate our hotel

  • 122 reviews 9.1/10 Location
  • 252 reviews 3.8/10 Room
  • 191 reviews 8.1/10 Service
  • 20 reviews 3/10 WiFi
  • 112 reviews 4.2/10 Comfort
  • 111 reviews 4.1/10 Cleanliness
  • 66 reviews 3.2/10 Vibe
  • 61 reviews 3.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.