Mercure Nelspruit Hotel 3 stars

Name: Mercure Nelspruit Hotel, Hotel in South Africa - ALL
Address: Corner N4 & Graniet Street, PO Box 1556, Nelspruit, NELSPRUIT, 1200, ZA
Telephone: +27137414222
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 672 reviews

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Corner N4 & Graniet Street, PO Box 1556, Nelspruit, 1200 NELSPRUIT, South Africa

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Mercure Nelspruit Hotel

Hotel for travellers looking for local and authentic experiences

Located on the doorstep of Kruger National Park, Mercure Nelspruit offers comfort and convenience for both business and leisure travelers. Enjoy 102 spacious suites with modern amenities, free Wi-Fi, kitchenettes, separate living areas, and bathrooms with both a shower and bathtub. The hotel also features five versatile meeting rooms for events, an outdoor pool for real relaxing, a cocktail bar, and a restaurant serving a daily all-you-can-eat breakfast buffet. Experience warm hospitality during your stay.

The Mercure Nelspruit is ideally situated for guests to explore the Kruger National Park, known for the diverse wildlife and vegetation. The location is surrounded by beautiful nature including the Lowveld National Botanical Garden 10 minutes away. The hotel is situated 30 minutes away from the Kruger Mpumalanga International Airport. Other attractions like Pilgrim's Rest and Sudwala Caves are a short drive away. For white river rafting lovers, the Blyde River Canyon is an hour from the hotel.

The ideal location for access to the Kruger National Park, known for exceptional wildlife, birdlife and vegetation. You could also explore and visit the historical attractions of Pilgrim's Rest, Blyde River Canyon, God's Window and Sudwala Caves.

Mercure Nelspruit is an excellent mid-range choice of self-catering accommodation for corporate and leisure guests, offering unlimited Wi-Fi. Suitable for short or long stay guests and walking distance to shopping centre

Casper Mare, Hotel Management

Hotel extras

Free WiFi
Self Catering apartments
Walking distance to shopping centre
5 conference rooms. Main conference can cater for 100 guests

Our accommodation(s)

Room

Standard Room with 2 single beds

2 pers. max
40 m² / 430 sq ft

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Room

Standard Room Non Smoking Room with 2 single beds, closer to swimming pool

2 pers. max
40 m² / 430 sq ft

Bedding 1 x Twin bed(s)

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Room

Deluxe Room with 1 double bed

2 pers. max
40 m² / 430 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Deluxe Room with 1 Kingsize double bed, with Balcony

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Suite

Superior Room with 1 double bed and 2 single beds

4 pers. max
67 m² / 721 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)

See availabilities

Suite

Superior Room with 1 King size double bed and 2 single beds, with Balcony

4 pers. max
67 m² / 721 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)

See availabilities

Room

Standard Room with 2 single beds

2 pers. max
40 m² / 430 sq ft

Bedding 2 x Single bed(s)
Accessible room

See availabilities

Hotel location

Mercure Nelspruit Hotel

Corner N4 & Graniet Street, PO Box 1556, Nelspruit
1200 NELSPRUIT
South Africa

GPS:-25.467319, 30.956833

+27 13 741 4222

+27 13 741 4290

REPTILE PARK

Amusement park

Access: 6 km / 3.73 mi 10 min drive

Shuttle

Shuttle on call

BOTANICAL GARDEN

Botanical gardens

Access: 7 km / 4.35 mi 10 min drive

Shuttle

Shuttle on call

EMNOTWENI CASINO

Casino

Access: 8 km / 4.97 mi 10 min drive

CHIMPANZEE EDEN

Tourist attraction

Access: 20 km / 12.43 mi 25 min drive

KAAPSCHEHOOP

Historic monument

Access: 25 km / 15.54 mi 30 min drive

BARNYARD THEATRE

Entertainment/theatre district

Access: 35 km / 21.75 mi 40 min drive

KRUGER NAT. PARK

Tourist attraction

Access: 55 km / 34.18 mi 1 hrs drive

SHANGAAN VILLAGE

Tourist attraction

Access: 60 km / 37.29 mi

ELEPHANT SANCTUARY

Tourist attraction

Access: 65 km / 40.39 mi

AERIAL CABLE TRAIL

Tourist attraction

Access: 65 km / 40.39 mi

SUDWALA CAVES

Tourist attraction

Access: 85 km / 52.82 mi

Shuttle

Shuttle on call

HOEDSPRUIT ESC

Tourist attraction

Access: 90 km / 55.93 mi

PILGRIM'S REST

Historic monument

Access: 150 km / 93.21 mi

Shuttle

Shuttle on call

Ilanga Mall

Shopping centre/mall

Access: 2 km / 1.243 mi 1 min walk

RIVERSIDE MALL

Shopping centre/mall

Access: 8 km / 4.97 mi 10 min drive

Shuttle

3.19 € 60 ZAR

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

Edladleni Restaurant and Bar

Mercure Hotel Nelspruit welcomes you to enjoy a sumptuous South African breakfast, à la carte regional specialties, and vibrant theme buffets. Our team cook with passion to ensure every meal feels authentic, comforting, and truly local.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 140 m² / 1506.946 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 60

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 672 reviews

Kamogelo M. Families - 6/15/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Hotel Nelspruit

Grant N. Business - 6/12/2026 Confirmed reviews ALL

I travel often and I try and give constructive comments all the time. In short, the hotel is a bit tired around the edges, the sofas for example around the bar are filthy at the backs where ones head goes. The resteraunt menu was tiny and not much choice. Staff were helpfull when needed. The aircon in my room did not work, I reported it in the morning as I really only needed it for a bit of heat. The biggest gripe I have with many hotels I stay in is that there is NO 2 pin plug by the bed, meaning the phone is on charge away from the bed. I think for the money it could do better and I doubt I would re book on my next trip to nelspruit, that said, I have now stayed at 4 hotels there and none were what I require.

Dear Valued Guest, Thank you for taking the time to provide such detailed and constructive feedback. We appreciate your honest assessment and are pleased to hear that you found our staff helpful when assistance was required. We also value feedback from frequent travellers, as it helps us identify areas where we can improve. We sincerely apologize that several aspects of your stay did not meet your expectations. Your comments regarding the condition of the sofas in the bar area, the limited restaurant menu, and the non-functioning air conditioner have been noted and shared with the relevant departments for attention. We also appreciate your observation regarding the lack of a bedside two-pin plug point, as we understand the importance of convenient charging facilities for today's travellers. We recognize that some areas of the hotel require refurbishment and modernization, and your feedback reinforces the importance of our ongoing improvement plans. We regret that you did not feel the experience offered the value you expected and that you are hesitant to return on future visits to Nelspruit. Thank you again for your candid feedback. It is invaluable in helping us improve both our facilities and the overall guest experience. Sincerely, Mercure Hotel Nelspruit

Baloyi J. Couples - 6/12/2026 Confirmed reviews ALL

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Nelspruit Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Nelspruit

Nancy W. Couples - 6/12/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback. We’re delighted to hear that you found our staff pleasant and your room comfortable. It’s also wonderful to know that you enjoyed our convenient location opposite a large shopping mall, offering easy access to a variety of restaurants and shops. We appreciate your comments regarding the restaurant menu and apologize if the selection did not meet your expectations. Your feedback has been shared with our Food & Beverage team for consideration as we continually review and improve our dining offerings. Thank you for sharing your experience with us. We hope to welcome you back again soon Sincerely, Mercure Hotel Nelspruit

Nombulelo K. Friends - 6/8/2026 Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Web-users rating

Other web-users rate our hotel

148 reviews 9.6/10 Location
339 reviews 4.7/10 Room
268 reviews 8.2/10 Service
26 reviews 2.7/10 WiFi
158 reviews 4.5/10 Cleanliness
89 reviews 4.1/10 Food
77 reviews 4.3/10 Vibe
65 reviews 6.4/10 Breakfast

18 reviews 9.6/10 Location
87 reviews 4.3/10 Room
88 reviews 8.3/10 Service
7 reviews 1.7/10 WiFi
49 reviews 3.6/10 Food
43 reviews 4.2/10 Cleanliness
35 reviews 4.8/10 Comfort
24 reviews 5.8/10 Breakfast

16 reviews 9.7/10 Location
33 reviews 4.9/10 Room
36 reviews 8.3/10 Service
19 reviews 4.7/10 Cleanliness
6 reviews 3.4/10 Vibe
5 reviews 6.6/10 Breakfast
5 reviews 3.1/10 Amenities

20 reviews 4/10 Room
15 reviews 8.3/10 Service
10 reviews 5.6/10 Comfort
9 reviews 4.7/10 Cleanliness
6 reviews 3.9/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At the Mercure Nelspruit Hotel, you can enjoy the following services and amenities:

Free Wi-Fi and high-speed internet for an additional fee
On-site outdoor parking
Daily buffet breakfast at Edladleni Restaurant and Bar
Air conditioning and satellite TV in all rooms
Wheelchair accessible facilities and an outdoor pool
Fitness center nearby and meeting rooms
Mask Bar and room service
Shuttle service for an additional fee

What dining options are available?

What are the check-in and check-out times?

At the Mercure Nelspruit Hotel, check-in is from 02:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Nelspruit Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate