ibis Sheffield City bintang 3

Catatan tamu Avis (Peringkat ALL) 4.3/5 405 ulasan

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Shude Hill, S1 2AR SHEFFIELD, United Kingdom

Deskripsi

Keistimewaan hotel

  • City centre location within easy reach of local transport

  • Discounted parking at Q-Park Castlegate using code IHCG50 when you book advance at q-park.co.u

  • Free Wifi

  • Modern rooms with ensuite bathrooms

  • Relaxed bar and restaurant with great menu selection

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Lokasi hotel

ibis Sheffield City

Shude Hill
S1 2AR SHEFFIELD
United Kingdom

GPS:53.383516, -1.462684

Telepon
Fax +44 114 241 9610

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Wi-Fi
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

FOGGS

Feeling peckish. You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

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Peringkat ALL  4.3/5  405 ulasan

Peringkat TripAdvisor  4.0/5  913 ulasan

If you possibly can, stay elsewhere.

Catatan Tripadvisor 2.0/5

Camper42442824846 Bisnis - Ulasan TripAdvisor tersertifikasi

Booked for 3 nights with my work but only checked in for the last night. Desk staff woman, when she finally saw fit to acknowledge me, snapped, “ Have you paid for early check in?” before actually finding my reservation. Room basic, blood or ketchup on bedside light switch, you would stay here if you really couldn’t find the means for anything else in Sheffield. Terrible area with no restaurants unless you’re a fan of Eritrean food. Due to limitations walking I attempted to order food at the counter adjacent to checkin. The man checking people in was also the waiter and bartender so service was, let’s say slow. A family of 5 ordered ahead of me and I was told because of this unexpected and demanding situation I would have to wait a minimum of 25 minutes! Sheffields worst offering to date.

Thank you for taking the time to provide us with feedback. We are sorry to hear you were disappointed with your stay. All of your points for concern have been noted & will be addressed with the team. Please always raise any issues in you room so the can be investigated & cleaned as required. I am sorry there was a delay in food orders being fulfilled on the evening but the team did make you aware in advance of ordering Kind regards

OK, just ok

Catatan Tripadvisor 3.0/5

ClareDye Ulasan TripAdvisor tersertifikasi

The hotel itself is not bad, pretty basic and compact, but it was clean. My biggest issue was no air-conditioning, and on the sixth floor it was unbelievably hot. It was a very uncomfortable nights sleep because it was just too hot, saving grace was that you could at least open a window! It's a central location, so great for exploring, although is in a pretty rundown area so not entirely sure I'd feel safe exploring at night. But it all in all, it was an OK base for the weekend.

Thank you for taking the time to provide us with a review & feedback. We are pleased to hear the central location was ideal for your visit. We are sorry to hear the room was too warm during your stay. I hope we can welcome you back again in the future Kind regards

Not the best area to stay in.

Catatan Tripadvisor 2.0/5

MrReviewer21 Bisnis - Ulasan TripAdvisor tersertifikasi

Hotel is in a rather rundown area of the city in my opinion. Check in was ok. Room was ok. View from room not so good. There was an issue with another guest that the staff tried to deal with the best they could but not ideal for other guests to learn about. Breakfast was not the best but not the worst. Bacon plenty of fat. No choice of how you would like your eggs done. Two other guests gave their room number for breakfast but were told nobody was in those rooms. Clearly there was. On the plus side the tea bags did enable a really nice cup of tea. Not a hotel I would go back to based on the breakfast and the surrounding area.

Thank you for your review & providing us with feedback. We will look to action your hotel specific comments Kind regards

Enjoyed our stay but a few things to note...

Catatan Tripadvisor 3.0/5

Planetkimchi Ulasan TripAdvisor tersertifikasi

A mixed bag. Great location to explore Sheffield with a tram stop right next to the hotel. Q car park needs booking in advance for 50% off - they'll email you a discount code to use once you've booked your stay. The room was bright and clean and it was surprisingly quiet. Staff were nice. However, the width of the single beds and the quality of the pillow was laughable. Bring your own pillows if you're a UK resident and driving. Sad that early check-in is now part of the business model and even with a long history with Accor that they could see from my booking history, once a Gold member and my wife is Platinum - there was no chance of an early check-in on my current 'Classic Level'. Overall, not bad.

Thank you for your review & feedback. We are glad to hear the location & parking discount was ideal for your stay. We do replace pillows regularly. We have various pillows & guest also asking for less firm. Please always ask if you require an alternative. We hope we can welcome you again soon Kind regards

Poor Customer Service

Catatan Tripadvisor 1.0/5

JECLL Ulasan TripAdvisor tersertifikasi

I booked a year in advance of my trip. Due to circumstances the booking went out of my mind and I was unable to make the trip. I was only reminded of my booking via a phone call the day after I was due to check in. I was aware of the terms of conditions that I would be charged the cost of one nights stay for a no show. I know it was my responsibility, but I was very disappointed the hotel did not have the courtesy to send me a reminder of my stay. My last contact with them being the confirmation of my booking a year ago. Doctor, dentist, hospital, other hotel chains where I have stayed and my line of work all send numerous reminders of appointments/bookings when they have been made at a shorter notice than a year in advance. For an established name like Ibis this seems unacceptable they do not send such reminders and shows how little they care for the customer. Not a chain I will be looking to use again or would recommend.

Thank you for providing us with feedback. As previously communicated, Accor as a company do send email reminders in advance of arrival. Kind regards

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 822 ulasan 9.2/10 Lokasi
  • 1.200 ulasan 6.8/10 Kamar
  • 869 ulasan 9.2/10 Pelayanan
  • 23 ulasan 9.5/10 Internet
  • 694 ulasan 4.8/10 Kenyamanan
  • 540 ulasan 8.5/10 Kebersihan
  • 411 ulasan 7.4/10 Sarapan
  • 163 ulasan 7.8/10 Fasilitas

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