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Hotel ibis Stevenage Centre 3 gwiazdki

Ocena klientów 3.9/5 Liczba opinii: 1 767

hotel certyfikowany ALLSAFE

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ibis Stevenage Centre
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+ 9 Usługi

O hotelu

  • An ALLSAFE Clifton certified hotel

  • 5 fully-equipped meeting rooms which accommodates 600 guests

  • Connecting you to London Kings Cross in 22 mins

  • Less than five minutes to Stevenage train station

  • Café Green serves a choice of international cuisine (Take Away only during lockdown)

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Zewnętrzny parking publiczny  Płatne usługi
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 5
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

ibis Stevenage Centre

The Forum
Danestrete
SG1 1EJ stevenage
wielka brytania

Tel: +441438779955

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • Samolotem

    LONDON HEATHROW W 68,56km / 42,6 mil

  • Samolotem

    LONDON LUTON W 23,5km / 14,6 mil

  • Samolotem

    LONDON STANSTED W 45,06km / 28 mil

  • Samochodem

    AM1 JUNCTION 7 W 6,44km / 4 mil

  • Samochodem

    M1 W 4,02km / 2,5 mil

  • Pociągiem

    KINGS CROSS LONDON W 64,37km / 40 mil

  • Pociągiem

    STEVENAGE RAILWAY STATION W 0,19km / 0,12 mil

  • Pociągiem

    STEVENAGE STATION W 0,03km / 0,02 mil

Pozycja GPS:51.903381, -0.20354

Nasze pokoje

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bedZdjęcie nieumowne

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 9 / 97 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room with 2 single bedsZdjęcie nieumowne

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 9 / 97 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Nasze restauracje i bary

CAFÉ GREEN

Rodzaj serwowanej kuchni: Międzynarodowa

Relax, drink and dine in our cosy, welcoming on-site eatery, Café Green. Open around the clock so you never have to go hungry, the friendly staff are on hand to make sure all your needs are met.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 5

  • Maks. rozmiar: 600 m²

  • Maks. pojemność: 600 osoby

  • Maks. liczba uczestników bankietu: 600 osoby

Więcej informacji

Opinie gości dotyczące hotelu
ibis Stevenage Centre

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 3.9/5

Liczba opinii: 1 767

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 620

Convenient location. Good overall, with one let down

Ocena na stronie TripAdvisor 4.0/5

RoverTM Business - 14/12/2020 Opinia zatwierdzona w TripAdvisor

I'm not too worried about COVID but, if you're claiming to be taking it seriously, you should at least act the part. A brief electronic thermometer scan of the wrist is not reliable way to assess whether someone is running a temperature, especially if they have just come in from the cold. Like most hotels at the moment, it seems very hard to warm up a room, even when the a/c is turned up. When I arrived, the room was cold. I switched on the thermostat which said 28, but next morning it still hadn't reached 28, probably about 21C. More serious was the poor bathroom hygiene which I didn't notice till the next morning. There was dried excrement down the front (exterior) of the toilet bowl. It looked like it might have overflowed sometime in the past. To be fair, it wasn't particularly noticeable from the standing position, just when seated and looking between your legs. I cleaned some of it off with moistened toilet roll, but I confess I left the hardened-on remnants for someone else to tackle.

Dear Reviewer, Thank you for taking the time to leave us your feedback. It is a simple protocol, we choose the wrist as this is less likely to have been exposed to the cold air as much as the forehead, if someone is suffering with a temperature the cold air would not impact. We do try to turn the heating on prior to arrival to ensure the room is warmed up, if in any case this does not happen and the guest reports an issue our maintenance will generally check to see if there are any blockages in the air flow system which may prevent heat being released. We are sorry that you were faced with that and if you reported to reception this would have been rectified immediately, we take these issues very seriously and of course liaise with our housekeeping to prevent this. We hope that you will again return to see this is an exception to our normal practises.

Comfortable clean room

Ocena na stronie TripAdvisor 5.0/5

dawnlake2020 29/07/2020 Opinia zatwierdzona w TripAdvisor

Very well organised through these difficult times, staff very friendly and helpful. Rooms are great value, and always clean and comfortable. Would always recommend and will definitely stay again. Thank you.

Dear Reviewer, Thank you so much for your feedback and taking the time to leave us a review. We are pleased that you enjoyed your recent stay with us and thank you for your understanding of reduced services during these times. We look forward to welcoming you back again soon. Take care and stay safe!!

Tired and unkempt

Ocena na stronie TripAdvisor 2.0/5

Amanda R Business - 08/02/2020 Opinia zatwierdzona w TripAdvisor

Where do I start. This was my 2nd stay (I booked both together). It's a Shane that I can't share my photos on this review! (But I have on TripAdvisor). Cracking and peeling paint on walls, missing skirting boards. Chipped edges on the desk. Dirty shower drain, making water poll and flooding floor in bathroom. Broken bed base, where the 2 single beds are joined to make a double. 2 separate rooms, however the problems remain the same!

Dear Reviewer, Thank you for taking the time to leave us your feedback. We are naturally disappointed we did not meet your expectations, the hotel is currently going through investment works and a preventative maintenance plan that will alleviate such issues. Kind Regards

Stevenage - Ibis Hotel

Ocena na stronie TripAdvisor 5.0/5

peterprobyn 26/01/2020 Opinia zatwierdzona w TripAdvisor

Rooms very clean - comfortable bed .Shower powerful with plenty of hot water. All round service very good Reception staff always on hand and very helpful. Would not hesitate to recommend to family and friends

Dear Reviewer, Thank you for taking the time to leave us your feedback. We are pleased you enjoyed your stay and hope to welcome you back again in the future. Kind Regards Hannah Chapman

Poor

Ocena na stronie TripAdvisor 1.0/5

izzy755 Business - 15/01/2020 Opinia zatwierdzona w TripAdvisor

Very poor. Unknown yellow liquid on wall. Strange smell. Moved rooms but equally bad minus yellow liquid. Bathroom ok. Room very cold- radiator did not work and air conditioning unit did not warm up. Very poor sleep due to noise from next door...

Dear Reviewer, Thank you for taking the time to leave us your feedback. We are very sorry for issues raised and they have been taken on board and we are working to eradicate these issues for our guests as soon as possible. Kind Regards

Good Basic Hotel

Ocena na stronie TripAdvisor 5.0/5

fordajay Solo travel - 03/10/2019 Opinia zatwierdzona w TripAdvisor

As always the Ibis Hotel in Stevenage is good value for money bearing in mind that you get what your pay for. The bed was comfortable, the room was clean and with all the basics but no frills. The hotel is in the process of being revamped and am looking forward to using the updated version as it was starting to look a bit tired and dated.

Dear Reviewer, Thank you for taking the time to leave us your feedback. We are looking forward to sharing our changes with you, the corridors are almost complete and then work begins on the rooms. We look forward to seeing you again soon.

Friendly amazing staff!

Ocena na stronie TripAdvisor 5.0/5

gkimmings Friends getaway - 04/09/2019 Opinia zatwierdzona w TripAdvisor

My best ever stay at an Ibis hotel. I’ve stayed at many and like the hotels in general but staff wise the customer service has not been up to scratch in london & Brighton. It’s the staff who made my stay by their amazing customer service & friendliness. Thank you so much Hannah & Gentleman who worked sat 31st Aug you are an asset to your business.

Dear Reviewer, Thank you so much for taking the time to leave us your feedback. We pride ourselves in the service we deliver so I am pleased we exceeded expectations and hope to welcome you back next year. Kind Regards Hannah Chapman

Short stay

Ocena na stronie TripAdvisor 4.0/5

hurst2019 Family - 31/07/2019 Opinia zatwierdzona w TripAdvisor

Pleasant well placed hotel, no parking, an extra cost for parking. Not obvious on booking. Otherwise a good standard. Nothing else to add - except to have a set number of characters, is ridiculous, and here I am for the the fourth time adding extra blurb...........

Dear Reviewer, Thank you for leaving us your feedback. We hope to welcome you back. Kind Regards Hannah Chapman

Our Stay

Ocena na stronie TripAdvisor 5.0/5

marcuscooperingu2019 Family - 28/07/2019 Opinia zatwierdzona w TripAdvisor

Very clean and tidy. Staff were very friendly and attentive. The air conditioning in the rooms was very effective and welcome! The parking was easy and close by, although it could be better explained in the description of the hotel as it was not obvious,

Dear Reviewer, Thank you for sharing your recent review with us. I am pleased you enjoyed your staff and staff were very friendly and attentive. I will review the parking description on the website and see if there is anything we can do to improve it. We hope to welcome you back again. Kind Regards Hannah Chapman

a comfy stay when on a busy schedule

Ocena na stronie TripAdvisor 4.0/5

joannav692 Business - 24/02/2019 Opinia zatwierdzona w TripAdvisor

I stay in this hotel often when travelling fro business. It is very comfortable, and very near the station . This time I had a very hectic meeting schedule by staying very near to the station made travelling more time efficient. Very nice breakfast and very helpful staff.

Dear Reviewer, Thank you for taking the time to leave us your feedback. Kind Regards

stay in Stevenage

Ocena na stronie TripAdvisor 2.0/5

luigi m Business - 23/02/2019 Opinia zatwierdzona w TripAdvisor

Located on teh edge of the towns very ugly shopping precinct. Not that easy to find with the car park at the back of the hotel belonging to the local council. Staff were friendly enough and I had a meal in the restaurant that was average

Dear Reviewer, Thank you for taking the time to leave us your feedback. Kind Regards

If you need to stay in Stevenage its near the shops and the station

Ocena na stronie TripAdvisor 4.0/5

EWfo2018 Solo travel - 28/12/2018 Opinia zatwierdzona w TripAdvisor

If you need to stay in Stevenage its near the shops and the station. Positioned over the top of 1960s shopping center the views are not inspiring. The inside is clean, well maintained, the floors are wood not carpet, the bathroom is tiled with a good sized shower (not one of those pods in the corner found in many Ibis hotels) Tip:- the on/off for the bathroom mirror is on the side, bottom right just wave your hand passed the sensor. (Stenenage is a post war new town and has many classic features of the period including sculptures and 26 miles of cycle ways. If you want to know more about the town visit the museum that has a good display that captures the postwar optimism of the period)

Dear Reviewer, Thank you for taking the time to leave us your feedback, we are pleased that your stay was as expected and we hope that you will return when next visiting the area. Kind regards

Stevenage

Ocena na stronie TripAdvisor 4.0/5

gilliannicholas Solo travel - 09/10/2018 Opinia zatwierdzona w TripAdvisor

Clean and comfortable. Pleasant staff. 5minutes walk from Stevenage railway station. Restaurant and breakfast on site but plenty of eateries on the other side of the railway station. Plenty of shops around the hotel.

Dear Reviewer, Thank you for taking the time to leave your feedback, I'm pleased you enjoyed your stay.

Ideally placed for a stopover

Ocena na stronie TripAdvisor 5.0/5

peterV3391QE Solo travel - 14/06/2018 Opinia zatwierdzona w TripAdvisor

Easy access from the station with a 24 hour Tesco Extra store across the road. A great breakfast can be found in Stevenage at the Four Seasons in the Broadwater area - worth the walk (or catch the bus).

Dear Reviewer, Thank you for taking the time to leave us your feedback. We appreciate your feedback and hope to welcome you back soon. Kind Regards

ibi stevenage and website

Ocena na stronie TripAdvisor 4.0/5

Sightseer761645 Business - 13/06/2018 Opinia zatwierdzona w TripAdvisor

the hotel was fine friendly staff, clean etc all the usual stutff but the website was really hard to use (missing information, unreadable map). Can you please get some to look at this ? you are really letting yourself down

Dear reviewer, Thank you for taking the time to leave us your feedback. I will raise the problems you faced using the website with the IT team. Thank you

2 nights in Stevenage

Ocena na stronie TripAdvisor 3.0/5

PaulB760_12 Solo travel - 06/12/2017 Opinia zatwierdzona w TripAdvisor

Very old early IBIS hotel in need of a little refurbishment. Well situated in centre of town with undercover parking available for a small price very nearby. Heating in the room inadequate. Staff friendly with good fast checkin / check out.

Dear reviewer, Thank you for taking the time to leave us your feedback. We are awaiting some investment for the new year, so we hope to welcome you back in the future. Kind regards Hannah Chapman

always welcome

Ocena na stronie TripAdvisor 4.0/5

iankD7110IZ Family - 01/11/2017 Opinia zatwierdzona w TripAdvisor

we stop at the ibis stevenage every year for the southside wrestling show,and have enjoyed our stay for the last five years,and are made welcome as soon as me and my son get in the door,we enjoyed the clean and homely room with all it's coffee and tea making facilities

Dear Reviewer, Thank you for taking the time to leave us your feedback. We are pleased you choose to stay with us year on year and we look forward to continuing to welcome you back. Kind regards

More staff needed

Ocena na stronie TripAdvisor 3.0/5

Ms R G Friends getaway - 26/10/2017 Opinia zatwierdzona w TripAdvisor

The positives: cost was reasonable and breakfast good with much choice. The hotel is situated in the shopping centre so central if on foot, a bit more difficult to find by car, even with a sat nav. We'd booked two nights as we were attending a wedding the following day and lived some distance away. After five hours (approx) of travel, we were very tired and chose to have an evening meal at the hotel. We went to the restaurant around 19:30 hrs; about 4 people were in there. We were greeted by a pleasant young girl who informed us that several food items were not available and she was on her own, looking after the kitchen, food orders and the bar and we would have to wait a while. We were told we could help ourselves to a hot drink but let her know what we had. This we did. Fortunately, the hot tea helped and we weren't about to keel over from hunger. Food was good when it came but air-condition cooled it down too soon for me. Other people came in and told the same as us; some left without ordering. I did feel a little sorry for the young girl but she remained pleasant throughout. There was a problem with the sink in our room, but once the receptionist came up and satisfied herself we were not making it up (both my husband and I had previously been down to say there was a problem), she kindly moved us to another room. There was a power cut on the day of the wedding. Although this was not the fault of the hotel (workman had cut through electrical cable), there was no generator to kick in. Walking up the stairs was not the problem for me, but in darkness in a place I was unfamiliar with was not nice. However, walking was an issue for another guest. There was an evacuation chair but apparently no-one trained to use it was there; this dear guest had to be carried down the stairs with their arms around the neck of a helpful male staff member whilst someone else tried to hold her legs; all this with only the aid of phone lights and a torch. The wedding ceremony was delayed but in the end, the beautiful bride came in to meet her handsome groom by candlelight. Thankfully, as a passage of scripture was being read, electricity was restored and the place erupted with praise to God. The issues did not deter from a great day; we sure won't forget it.

Dear Reviewer, Thank you for taking the time to leave us your feedback. It was unfortunate that on that particular day you arrived we had some staffing level issues and the team member on duty managed the best she could, unfortunately when these situations occur it is not always possible to find a full solution. I can only apologies for the issues you had in your original room but pleased we were able to offer you an alternative. Naturally it was a very difficult day for us with a lot of pressure when the power went down and it has highlighted for us that all team members need training on evac chairs which will ensure is done ASAP. We are so pleased that the wedding was able to go ahead and all the problems did not destroy the happy day. Kind regards

Locatin

Ocena na stronie TripAdvisor 5.0/5

Antony123 B Couples - 18/10/2017 Opinia zatwierdzona w TripAdvisor

Friendly hotel. Central for everything, shops, trains, buses. Lot of activity in hotel with banqueting and conference rooms. We werebonn6th floor and didn't here a thing.bonus is tesco 24 hour is opposite selling food and drink and anything you might need

Dear Reviewer, Thank you for taking the time to leave us your feedback. We hope to welcome you back in the future. Kind regards

Dobra cena i adekwatny standard!

Ocena klientów 3.5/5

Tomasz Jedna osoba - 03/10/2017 Opinie potwierdzone ALL

Hotel stary z przesympatyczną obsługą, jednak pokoje wymagają większej uwagi przy sprzątaniu.

Szanowny Panie Tomaszu, Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w ibis Stevenage Centre. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonany, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem,

Najnowsze opinie: 20

Partner: TripAdvisor

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