Informacja

Hotel Novotel Stevenage 4 gwiazdki

Ocena klientów 4.1/5 Liczba opinii: 3 103

hotel certyfikowany ALLSAFE

Zarezerwuj ten hotel

Pokój  1

Liczba osób
Wiek dzieci

Gwarancja najniższej ceny

Jak to działa?
Novotel Stevenage
Zobacz na mapie
+ 11 Usługi

O hotelu

  • An ALLSAFE Clifton Environment certified hotel.

  • New Spring Menu served daily from 18:00 - 21:00

  • Coffee served in the lounge from early morning with lunch from 11.30 -14:00

  • Meeting rooms available for socially distanced meetings

  • Free car parking on site -register with Parking eye at reception

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Zewnętrzny plac zabaw dla dzieci
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • LATE CHECK-OUT UP TO 5PM Płatne usługi
  • Pralnia
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Rozrywka
  • Zewnętrzny plac zabaw dla dzieci
  • Inne zajęcia sportowe
Usługi biznesowe
  • Sale konferencyjne: 7
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Novotel Stevenage

Knebworth Park
SG1 2AX stevenage
wielka brytania

Tel: +441438346100

Faks: (+44)1462/650528

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • STEVENAGE :  STEVENAGE

  • Samolotem

    LONDON HEATHROW W 68km / 42,5 mil

  • Samolotem

    LONDON LUTON W 25,59km / 15,9 mil

  • Samolotem

    LONDON STANSTED W 45km / 28,13 mil

  • Pociągiem

    STEVENAGE STATION W 3km / 1,86 mil

Pozycja GPS:51.886898, -0.208569

Nasze pokoje

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Premium Room with Queen Bed and Sofa

  • Maksymalna liczba osób: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Premium Room with Queen Bed and convertible Sofa Bed

  • Maksymalna liczba osób: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Premium Room with Twin beds (2 single beds)

  • Maksymalna liczba osób: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Nasze restauracje i bary

RESTAURANT

Rodzaj serwowanej kuchni: Międzynarodowa

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)
  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -

HOTEL BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 7

  • Maks. rozmiar: 174 m²

  • Maks. pojemność: 150 osoby

  • Maks. liczba uczestników bankietu: 130 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Novotel Stevenage

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.1/5

Liczba opinii: 3 103

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 966

regular user feedback

Ocena na stronie TripAdvisor 5.0/5

Kevin H Business - 28/06/2020 Opinia zatwierdzona w TripAdvisor

i have been at the Knebworth Novatel for over 3 months as an NHS essential worker - the staff have, despite difficult conditions and restrictions maintained a very high level of service and nothing is too much trouble. Very professional and my "sabbatical" has been comfortable and issue free - you would not know there were issues outside the hotel apart from the availability of services such as bar and restaurant - the breakfast is well presented and plentiful with a reasonable selection of cold offerings. one of the best appointed and managed hotels in the area - and I have stayed in a number over the passed 6 months. I would now always chose this hotel and will do going forward for my work requirements.

Dear Kevin Thank you for your review Tony and the team are pleased to have made your stay comfortable Thank you for your support over this time Kind regards Reception

Nice hotel, could do with TLC

Ocena na stronie TripAdvisor 3.0/5

mkd59 Business - 01/02/2020 Opinia zatwierdzona w TripAdvisor

Thus is a nice hotel with a great reception. The rooms are a bit tired. Paint on walls scuffed and stained, floors in rooms dirty, bathroom had limescale stains. Good WiFi, comfy bed, but duvet cover torn. Chair and sofa in room tatty. Good ammeneties, tea coffee soap etc. Rooms need TLC by staff asap .

Thank you for reviewing Novotel Stevenage. We are delighted that you enjoyed your stay with us - we have passed your comments on to the Housekeeper to resolve We do hope you choose to stay with us on your next visit to Stevenage

Christmas stay

Ocena na stronie TripAdvisor 5.0/5

joane368 Family - 29/12/2019 Opinia zatwierdzona w TripAdvisor

When we visit my sister in Stevenage we stay at the Novotel for convenience. We have a dog and we are always made to feel welcome. Room is clean and comfortable and breakfast is good. Would thoroughly recommend.

Dear Joane Thank you for reviewing Novotel Stevenage. We are delighted that you enjoyed your stay with us over the festive period We do hope you choose to stay with us on your next visit to Stevenage

Bad bar service

Ocena na stronie TripAdvisor 3.0/5

BobH547 Family - 16/10/2019 Opinia zatwierdzona w TripAdvisor

Considering this is a major chain of hotels, I thought the service at the bar was a palling. We hired a room for a party there was one sometimes two staff they were so early and they did not know their trade. When we went to the main bar the service was no better there. It ruined what was otherwise a really good time in the hotel

Thank you for taking the time to tell us about your experience at the Novotel Stevenage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good location when travelling

Ocena na stronie TripAdvisor 4.0/5

davidrlark Couples - 09/10/2019 Opinia zatwierdzona w TripAdvisor

handy place with good brekky. Decor is starting to get a bit tired in the rooms, Staff are friendly but bar staff not very knowledgeable. have eaten in the restaurant on previous occasions and it was o k

Many Thanks for taking the time to leaving a review. Very pleased to hear that you enjoyed our Breakfast. We take all feed back seriously and will be looking at giving our staff more training to increase the Knowledge. Kind regards Ian

convenient location but served by lack of cleanliness and too moist

Ocena na stronie TripAdvisor 3.0/5

frorqf13 Business - 10/09/2019 Opinia zatwierdzona w TripAdvisor

despite renovated room and convenient location close to motorway, there is a big problem with cleanliness management in hotel common area (doors dirty, old carpet dirty, lift wall and floor soiled...). Also too cold room and breakfast room. Why windows are still open when temperature is 16°C outside!!

Many thanks for reviewing the hotel we have passed your comments on to our housekeeping team who have taken action

Soulless

Ocena na stronie TripAdvisor 3.0/5

phil_warburton Couples - 19/08/2019 Opinia zatwierdzona w TripAdvisor

If you’re looking for a functional business hotel then this may suit you! However as a hotel it’s pretty soulless and unwelcoming. Self service Breakfast couldn’t be faulted but the evening meal was laughable. 3 waitresses with only a dozen at most clients should have been an easy task but the food and drinks took ages, it wasn’t how we asked and was so bland it was embarrassing. I think the chef must have been having the night off!

Dear phil_warburton Thank you for your review, I will be addressing these service faults with the F&B team. John Carroll General Manager

One night only

Ocena na stronie TripAdvisor 4.0/5

Meander693206 Friends getaway - 14/08/2019 Opinia zatwierdzona w TripAdvisor

Although we didn't spend a lot of time in the hotel, one night only, the staff we did speak to were great, the breakfast was 1st class, the room was lovely and the whole place appeared relaxed and comfortable. I would go back again.

Dear Meander693206 Thank you for your review, I hope to see you agin very soon. John Carroll General Manager

Short Stay

Ocena na stronie TripAdvisor 3.0/5

YomexG Business - 11/07/2019 Opinia zatwierdzona w TripAdvisor

The first impression unfortunately was with the receptionist on duty (named Carol) on my arrival was just too cold in her rapport with a new customer like me, she was very poor in her interpersonal relationship and acting as if she was being forced to work and no information was provided about the hotel facilities (eg restaurant etc) on arrival. Also, at my check out, same receptionist was also very indifferent to even ask how was my stay or to say simple safe journey. Moreover, they were understaffed and a bit clumsy in their organisation. The room was fairly clean but the bedside phone was DEAD! Overall, the quality of the hotel is overpriced and they need to be more proactive in their service delivery!

Dear YomexG Thank you for your feedback I will be speaking to Carol when she is next back on duty and addressing the points you have posted Once again thank you and we hope to see you again soon. John

Overnight Stay

Ocena na stronie TripAdvisor 5.0/5

GoPlaces57613717328 Family - 19/06/2019 Opinia zatwierdzona w TripAdvisor

Staff were helpful, pleasant and polite. Room was adequate, clean and comfortable. Bed was comfortable, and had a good night's sleep. All facilities were excellent. Breakfast excellent. Overall a pleasant night's stay.

Dear GoPlaces57613717328 Thank you for your kind review, I am delighted to see you enjoyed all aspects of your stay. I do hope that we sill see you again very soon. Kind Regards John Carroll General Manager

It's the details that count

Ocena na stronie TripAdvisor 3.0/5

Milcollector Business - 11/05/2019 Opinia zatwierdzona w TripAdvisor

Having stayed at this hotel a good many times over the last 3 months I was upgraded to Silver Status, which entitled me to a complimentary drink at the bar. I handed over my ticket and received my drink. Imagine how I felt the following day after I had left he hotel and paid my bill to see that I had been charged for my 'free' drink. I will certainly be seeking a refund of some sort to rectify this situation.

Dear Milcollector Thank you for your review, If you could kindly contact me at the hotel and I will of course refund this mistake. I do apologise for this happening and will be speaking to the staff involved. I do hope that will have another opportunity to rectify this again in the future John Carroll General Manager

Great, stay

Ocena na stronie TripAdvisor 4.0/5

glendouglass69 Solo travel - 09/05/2019 Opinia zatwierdzona w TripAdvisor

Xcellent staff, top marks, good food Clean, xcellent rooms, As usual draught beer in the bar is awful, my. NORMAL MOAN. over priced and if your not a lager drinker. Tough, pkenty whisky otherwise recommed the hotel

Dear glendouglass69 Thank you for your review, As previously stated we are looking into changing the menu for the alcohol and I hope that this menu will be to your liking. I am delighted that you like all the other aspects of your stays here and I hope on your next visit we will get the chance to have a chat. Kind regards John

Getting old now

Ocena na stronie TripAdvisor 3.0/5

Rob B Business - 03/05/2019 Opinia zatwierdzona w TripAdvisor

Good hotel for location on A1 and Stevenage with free parking, but is showing its age now. Got stuck in the lift as made way from first floor to check out, lift has definitely seen better days! Breakfast good if included in price, otherwise use the fridge provided in the room.

Dear Rob B Thank you for your review, I apologise for the lift having issues, please be rest assured that we are doing everything in our power to get a resolution to this promptly. We hope to you again very soon, Regards John

Another average stay

Ocena na stronie TripAdvisor 3.0/5

nigelw719 Business - 14/04/2019 Opinia zatwierdzona w TripAdvisor

Contacted hotel by email- NO RELY! Loose toilet seat Bathroom mirror light only half working 2nd stay in 3 weeks, bookkeeper again for this coming week, let’s hope if a better stay I think if would be good idea for the hotel manager to do some spot checks BEFORE the toons are released to guests

Dear nigelw719 Thank you for your review. It was a pleasure meeting with you yesterday, as I explained now I know what difficulties you had I can now correct these. I will be addressing with housekeeping and the chef what we discussed and I hope that your future stays will be hassle free. Kind Regards John Carroll General Manager

overnight stay

Ocena na stronie TripAdvisor 4.0/5

davidrlark Couples - 28/03/2019 Opinia zatwierdzona w TripAdvisor

good place to stay over. good breakfast and dinner but could do with some trained bar staff. (O K if want a pint or a glass of wine but don't ask for a kir or a martini), had a first floor room this time and the fan in the heating was noisy

Dear davidrlark Thank you for your review, I am delighted to see that enjoyed most aspects of your stay., I hope that we have the opportunity to see you again very soon. John Carroll General Manager

Parking issue

Ocena na stronie TripAdvisor 3.0/5

Paradise47321659187 Business - 22/03/2019 Opinia zatwierdzona w TripAdvisor

Novotel ha apparently an issue with their parking lot. The strange thing is that they have "wall"papered almost the complete hotel with warnings and threats in relation to the parking. On almost every wall and every table they tell you that you MUST register (it is a do it yourself thing on a tablet) and if you do not register, you will get a fine of 100,-- Pst. The better option could be that the registration is done by the check-in, just by asking your car registration ... rather than telling you to do it yourself. It is an unusual kind of hotel hospitality, I think! (That you must do it yourself or ... get fined!) We were there with a whole group and everybody complaint that, although switched off, the airco units in every room switches on shortly every hour. Disrupting you sleep every hour of every night stay.

Dear Paradise47321659187 Thank you for your feedback about your recent stay here at Novotel Stevenage. Whilst I appreciate your concerns about the warnings, these are not just for guests who stay in the bedrooms. We have a huge amount of guests who use our facilities for business who do not check in and just buy a coffee or dine in out restaurant and bar. These information tent cards are for them. The reason we ask the customer to enter their own registration car number is so that they are entered correctly and cannot be misread by the staff here. The air conditioning units I have looked into and have had them all serviced, so that this will not be happening in the future Once again thank you and look forward to serving you again in the near future. Regards John Carroll General Manager.

poor experience,

Ocena na stronie TripAdvisor 1.0/5

Climber31474068571 Couples - 03/03/2019 Opinia zatwierdzona w TripAdvisor

hotel is average, we stay here often. most staff are very nice. this visit was awful and has put us off using hotel. when checked in got told theres a soul night on, all evening the noise so so loud you could it over the tv. at 3am in the morning there was cars beeping there horns, people shouting and running down the corridoors. worse night sleep ever

Dear Climber31474068571 Thank you for taking the time to leave a review about your stay here at Novotel Stevenage. I apologse that on this occasion the party that was going on was rather loud. Sometimes once people and a little one too many they forget about others staying in the hotel and become less then courteous. I have addressed this with the organiser and a repeat of this will not be happening again. Once again thank you and i do hope that we have the opportunity to see you again very soon. Regards John Carroll General Manager

Good Value for Money

Ocena na stronie TripAdvisor 4.0/5

PaulB1028 Friends getaway - 06/02/2019 Opinia zatwierdzona w TripAdvisor

The hotel is located for easy access to the motorway. The accommodation was good. The only problem was the heat was not working properly in the room. The Manager spoke to me in the morning and apologise for the lack of heat. He was pleasant and polite. This was a one off incident because I have stayed at this

Dear PaulB1028 We very much appreciate your comments regarding your stay at the Novotel Stevenage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Carroll General Manager

It was good

Ocena na stronie TripAdvisor 4.0/5

syedmorshedulkarim Family - 04/01/2019 Opinia zatwierdzona w TripAdvisor

The hotel is very good in itself. The staff were very friendly and helpful. It was clean and we had a big room which was good with two kids. Only thing is the heating system of the hotel need improvement. The heating takes long to get the room warm enough.

Dear syedmorshedulkarim We very much appreciate your comments regarding your stay at the Novotel Stevenage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.I will be looking into the heating today to get this resolved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Carroll General Manager

Group stay at Novotel Stevenage

Ocena na stronie TripAdvisor 4.0/5

lesbishop56 Friends getaway - 10/11/2018 Opinia zatwierdzona w TripAdvisor

A typical edge of town hotel, a little overpriced but to be expected given the area..Food in the evening would have been better had not most of our group found it all to be quite spicy, given we all had different dishes, that was a little strange....Rooms were clean and reasonably comfy.We only ate in the hotel on our first night but chose to eat elsewhere thereafter. This did involve a taxi ride but it was worth it.

Dear lesbishop56 Thank you for your review, I am surprised by your comment about the food as we only have one dish with chilli in it. However I will be speaking to the head chef about this. I am hopeful from the 4 star rating that we will have another opportunity to see you and your group again in the very near future. Reagrds John Carroll General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

Inne nasze hotele w pobliżu

stevenage - wszystkie nasze hotele