ホテル ソフィテルパリアルクドゥトリオンフ 5 つ星

Stayed for 5 days in 2 junior suites with elderly parent. Staff could not have been nicer. Concierge Carlos, doorman Michel, reception staff Anastasia and Nicolas and barman (I think Francois) all went out of their way to be helpful and gracious -- "Why use an app if you can get personal service with a smile?" was Carlos' question when I couldn't complete an online ticket purchase to Musee d'Orsay. Rooms are modern and comfortable, with climb in bathtubs that aren't for the faint hearted or unathletic and roomy showers with rain and handheld fixtures. Interestingly, no bidet. Must be out of fashion in France. Bed is super comfortable, lots of closet space; complimentary coffee, tea and Evian. Hermes toiletries. Only peculiarity is that for such a high-end hotel (it's pretty pricey, especially over the holidays), it has a very casual restaurant. No tablecloths. No dress code. Pretty limited menu. But the simple breakfast in the bar (breads, coffee/tea, juice) is fine and, given the location of the hotel, reasonable @ 18 euro per person. And the location of the hotel is, of course, one of the key reasons for staying: it's a 5 minute walk to the Arc de Triomphe and Champs Elysees (12 minutes if you're with an elderly parent). Because taxis in Paris are plentiful and most trips to the main sights were less than 10 euros, the transit strike wasn't much of a problem.

Late check in , Room not cosy and not clean properly. Ac need to be check and ventilation to be clean I Have taken a picture showing the rubbish left in the room. Breakfast really unsatisfactory there is no

Very good stay. Good team very helpful and was needed with the strike and rain. Good food, nice room and quiet. Not a lot to say for improvement ! Lobby too small, but impossible to change ! Perhaps ratio quality/price a beat high in price.

Loved the location. The room was tastefully decorated and a good size. Breakfast was good. Very pleasant staff always on hand. We really enjoyed our stay and would definitely consider returning here. Only negative comment was that the bathroom floor was a little dirty. Nothing too serious though.

Simply one of my best stays in Paris. The property is as described and very well located. I was within walking distance of my favorite shops. Nice and clean hotel with great staff members. The Cocottes restaurant is excellent. I wish to commend Kevin at room service for his excellent customer service skills. I will visit again.

Another visit at Sofitel arc du triumph witch as usual go smooth with no problem , the food it’s has the high standard and lunch set menus 3 courses for only 35 euro it’s some thing worth to try . The quality and freshness of the dishes made my day

Clean and updated property. Close to all main attractions and easy walking distance to a few metro stations. Friendly staff. Only commnent i had is the mattress was not comfortable, perhaps also require an update.

Well received and we fell better than "at home". The 5 stars are totally deserved. The location is perfect for discovering Paris. Hotel is quiet and secure. We definitely recommend tis hotel for an enjoyable stay in Paris.

Nice Hotel, good breakfast,the staff were very helpful and efficient, especially Juliette from the front desk. the location is great 5 minutes from the champs Elysee and 5 minutes from the arc de triumph . Very quiet and the beds are great.

全体的にとても清潔で快適であった。 また、スタッフの対応も良かった。

チェックイン時の対応が非常に悪く、小バカにされているかのように感じられた。一方でチェックアウト時はとてもフレンドリーかつ丁寧な対応で、好感がもてました。スタッフによってあれほど違いがあるのは、どうかと思います。

I stayed at the Hotel three nights in an upgraded suite and was truly pleased with the quality of the room and the services s provided .The staff and management are very friendly and helpful . The breakfast served is of high quality and offers wide range of food items.

Located in a quiet street not far from the Arc de Triomphe this Sofitel delights with its newly renovated, nice rooms and pretty bathrooms. However, like often in Paris, the size of the rooms is rather small. It reminds me a bit of a boutique hotel. The outstanding customer treatment of the Sofitel team, also compared to other luxury hotels in Paris, must also be emphasized. Many thanks in this context to the concierge Alain for his fantastic support during our stay! All in all a great stay for the whole family.

今回4泊しましたが、サービスは非常に良かったです。只、朝食の種類が少なかった事と毎日同じメニュー にてこの辺の改善が望まれます。部屋のトイレに暖房が無く非常に寒かったです。又、部屋のコンセントが 少なく今後改善の余地があると思います。

This was my monthly stay at this Hotel. The staff and management are very friendly and supportive and the quality of service is of high standards. The breakfast comprises of a wide range of healthy food ood entries.