Le Royal Monceau - Raffles Paris 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 672 件のレビュー

Le Royal Monceau - Raffles Paris - Image 1
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説明

ホテルのその他の情報

  • Labeled ALLSAFE

  • Close to the Arc de Triomphe and Champs Elysées

  • Four fine dining restaurants, including Matsuhisa Paris by world-renowned Chef Nobu

  • Luxury spa with tailored treatments thanks to the groundbreaking concept My Blend by Clarins

  • First-class events venue with an art gallery, ultra-modern cinema and 150-seat reception room

当ホテルの客室

ホテル所在地

Le Royal Monceau - Raffles Paris

37 Avenue Hoche
75008 PARIS
France

GPS:48.875798, 2.300153

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  672 件のレビュー

トリップアドバイザーの評価  4.5/5  1,741 件のレビュー

2024エクセレンス認証

Mixed experience -- Food in the lobby restaurant's is beyond astronomical

トリップアドバイザーの評価 3.0/5

williammR8457OF トリップアドバイザー認証口コミ

Our visit to the Raffles Paris was mixed. On the disappointed side, we had a few experiences with the staff that were not good. One example - when we asked the doorman which way to the Arc de Triomphe (and I pointed left and right), his reply was "I don't speak English." First of all, Arc de Triomphe is in French... Also, is there really someone in Paris who doesn't know that monument? A second example was at the pool (which is beautiful!), multiple times were told that our daughters could use the pool after 5PM (they are 16/17), then one time the staff said they couldn't and why should they be getting an exception. Another example was breakfast in the lobby restaurant. We were beyond shocked when we got the bill and found that it cost 75 Euro's for each person. For some eggs and pastries? That's beyond astronomical. At the very least, we should have been informed beforehand, because no breakfast is worth that much. On the positive side, the room cleaning staff did an outstanding job kept the room and bathroom looking great. Also, we had a wonderful dinner experience at Le Long Bar. Nadeem, our server, was attentive and warm, elevating the experience for all four of us.

Great stay!

トリップアドバイザーの評価 5.0/5

Mark G トリップアドバイザー認証口コミ

Terrific stay, great staff. Very friendly and helpful. Excellent restaurant for breakfast and dinner. Great location. Comfortable and modern accommodations. Concierge desk was extremely helpful in making arrangements and suggesting restaurants and venues. Clean, modern facilities.

Dear Mr M967SWmarkg, Thank you for your gracious note following your visit to Le Royal Monceau - Raffles Paris. We are delighted to hear that your experience met your expectations. Your compliments on the quality of our service and staff were particularly touching. We look forward to welcoming you back to the most Parisian Palace! Yours sincerely, Le Royal Monceau - Raffles Paris' team.

Unique hotel in modern style

トリップアドバイザーの評価 4.0/5

Andreasam99 トリップアドバイザー認証口コミ

The hotel is very well studied in terms of architecture and design, a lot of modern elements create a great luxury atmosphere. The location is very nice since it’s far from being a touristic area, but even the opposite. Very expensive but so nice.

Dear Andreasam99, On behalf of all of us here at Le Royal Monceau - Raffles Paris, we were thrilled to welcome you during your last stay and we thank you for taking the time to post such gracious rating. We genuinely value and appreciate it! Sincerely yours, Le Royal Monceau - Raffles Paris' team

Beautiful stay at royal monceau

トリップアドバイザーの評価 5.0/5

esaada ファミリー - トリップアドバイザー認証口コミ

We had a beautiful stay at the royal Monceau in Paris. Xavier Hachin greeted us personally. Melonie at the front desk greeted us as well. They gave all 3 rooms a beautiful upgrade . All rooms are beautifully decorated and very modern. The breakfast is wonderful. Soltane the assistant of la cuisine was always ready with our french press coffee and beautiful fresh mango. The concierge team is also wonderful Dasuki Amouri and Elise. They are on top of all the newest and coolest restaurants and they will arrange any day trips. My room was spotless. The bathrooms sheets and towels were always plentiful. My welcome amenities which was a beautiful fruit basket was filled with delicious fruits and also lovely pastries. Marie was there to replenish the water and anything i needed. We can’t wait to return!

Dear esaada, Thank you for your gracious note following your stay to Le Royal Monceau - Raffles Paris. We are delighted to hear that your experience met your expectations. Your compliments on the quality of our service and staff, particularly Xavier, Melanie, Soltane, Daisuke, Amaury, Elise and Marie, were particularly touching. We look forward to welcoming you back to the most Parisian Palace! Yours sincerely, Le Royal Monceau - Raffles Paris' team.

Art deco stylish palace hotel

トリップアドバイザーの評価 5.0/5

imohiudd11 ファミリー - トリップアドバイザー認証口コミ

This hotel was a very interesting hotel. Very different from all the other raffles that I've been to. I've had the pleasure of staying at the original raffles in Singapore, as well as the raffles in Istanbul and recently at the KSA Raffles. This one was very different. More in tune with a Parisian style I suppose. Location of the hotel is close to Arc de Triumph and the Champs. Very central. We booked these rooms via a virtuoso agent. We were able to get room upgrades for both rooms. We had a suite connected to a room. This was enough room for 5 people. (4 adults and a 16 yo) There was plenty of room. The rooms were spacious and the bathrooms were huge. This is where the style got in the way. By that i mean the decor of the hotel. Extreme art deco. The room was way too cluttered with furniture. With a rollaway it becomes difficult to walk even with having so much room .. the bath rooms were very pretty but not very functional. They sacrificed functionality for style. Other than that I have no complaints. The rooms are immaculate and well maintained. Housekeeping was very efficient and thorough. The concierge staff was very helpful. We got several excellent restaurant recommendations through them. Ive had previous experiences with other concierges where I've gotten mid recommendations. These were all fire. The concierge was located in a little gift shop where they sell some great perfumes. The breakfast was excellent. Great spread. What I really appreciated was that they allow you to order room service for breakfast until noon. And both breakfasts are included in the virtuoso rates. This is not the case at other hotels like the mandarin Oriental where u have to eat in the restaurant. When we are on vacation and jet lagged we don't always like to wake up with an alarm so we can rush down stairs so we don't miss the breakfast deadline. The front desk was efficient.. it's been my experience at other virtuoso hotels that sometimes,they don't remember to not charge u for breakfast or they don't add the food and beverage credit. At this hotel, I had no complaints. Overall a great experience.

Dear Mr imohiudd11, Thank you so much for your gracious note and for taking the time to write such a review following your visit to Le Royal Monceau - Raffles Paris. We are delighted to hear that your experience met your expectations. Your compliments on the quality of our service and staff were particularly touching. However, we are really sorry to see that the contemporary style of our Hotel didn't suit you. We look forward to welcoming you back to the most Parisian Palace! Yours sincerely, Le Royal Monceau - Raffles Paris' team.

との提携 TripAdvisor

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