Le Royal Monceau - Raffles Paris 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,184 件のレビュー

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37 Avenue Hoche, 75008 PARIS, フランス

説明

ホテルのその他の情報

  • Labeled ALLSAFE

  • Close to the Arc de Triomphe and Champs Elysées

  • Four fine dining restaurants, including Matsuhisa Paris by world-renowned Chef Nobu

  • Luxury spa with tailored treatments signed Dr. Barbara Strum, 111Skin and Nooance.

  • First-class events venue with an art gallery, ultra-modern cinema and 150-seat reception room

当ホテルの客室

ホテル所在地

Le Royal Monceau - Raffles Paris

37 Avenue Hoche
75008 PARIS
フランス

GPS:48.875798, 2.300153

電話番号
ファックス +33 1 45 63 12 69

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,184 件のレビュー

トリップアドバイザーの評価  4.7/5  1,819 件のレビュー

2025エクセレンス認証

お客さまの声 5.0/5

Tatsuya K. カップル - 確認済みレビュー すべて

素晴らしい滞在でした。

Dear Sir, Thank you for your kind words regarding our dedicated staff and your wonderful stay. We are delighted to hear that you had a memorable experience at Le Royal Monceau - Raffles Paris. It is our pleasure to provide exceptional service to our guests. Best regards, Le Royal Monceau - Raffles Paris

Review of Paris Hotel

トリップアドバイザーの評価 4.0/5

phyo Wai L トリップアドバイザー認証口コミ

It's nice hotel to stay. Great location near Eiffel Tower, clean rooms, friendly staff, but breakfasts could improve.

Dear phyowail80, Thank you very much for sharing your experience at our hotel. We are delighted to hear that you enjoyed our central location, the cleanliness of the rooms, and the friendliness of our team. We also appreciate your feedback regarding breakfast and will take it into consideration to further enhance our guests’ experience. We hope to have the pleasure of welcoming you back to Le Royal Monceau – Raffles Paris in the near future. Le Royal Monceau – Raffles Paris

Bad Charges Levied by Hotel

トリップアドバイザーの評価 1.0/5

JohnS5914 トリップアドバイザー認証口コミ

On check in the hotel required 800Euro charge to cover incidentals. No charges were incurred nevertheless 6 days after check out the 800Euros has still not been refunded. The hotel blames the banks but this is their responsibility and amounts to theft.

Dear Sir, Thank you for taking the time to share your feedback. We are truly sorry to read about your experience and the delay in the release of your authorisation. Our team has verified your case with the utmost attention and confirms that the release has been processed on our end. We sincerely apologize for any inconvenience this may have caused. We hope to have the pleasure of welcoming you back soon. Kind regards, Le Royal Monceau – Raffles Paris

お客さまの声 5.0/5

Miki V. ご友人 - 確認済みレビュー すべて

スタッフの皆さんがとても親切で、友達の誕生日サプライズまで用意して頂き温かいおもてなしのお陰でとても快適な滞在になりました 、ありがとうございました。

Dear Madame, Thank you for your kind words regarding our staff and your experience at Le Royal Monceau - Raffles Paris. We are delighted to hear that your friend's birthday surprise contributed to your enjoyable stay. Your satisfaction is our priority, and we appreciate your feedback. Best wishes, Le Royal Monceau - Raffles Paris

Beautiful hotel - can’t wait to return

トリップアドバイザーの評価 5.0/5

Benito849 トリップアドバイザー認証口コミ

We loved everything about this hotel (apart from one small thing): - Lovely quiet rooms - also very dark and so made for a great night’s sleep - Very clean - Comfortable bed - Good shower - Rooms come with an acoustic guitar to use while you’re there! Not sure why - but it was a lovely and fun touch. - It was our anniversary while we were there and the hotel had a couple of nice touches (a card, welcome message, cake with happy anniversary message) which was nice. - Lovely breakfast. - Relaxed quiet bar with great food. - Nice pool and spa. - We also ate in Matsuhisa one night (the Nobu offshoot). Highly recommend. The one small disappointment was that we had booked a Deluxe collection room which the website shows as having beautiful floor to ceiling windows. We were sadly on a top floor garret room with the sloping roof one side which meant having to duck getting in and out of bed. Also, next to the elevator so we lost a chunk of floor space to that too. So just be careful and make enquiries before booking… it was a bit of a shame - but didn’t damage our experience too much.

Dear Guest, Thank you very much for sharing such a detailed and thoughtful review. We are delighted to hear that you enjoyed so many aspects of your stay, from the peaceful rooms and comfortable beds to the thoughtful touches for your anniversary, as well as your experiences at Matsuhisa and our bar. We also appreciate your feedback regarding the room layout. We are sorry that the specific configuration of the garret room did not fully meet your expectations and we will ensure our team provides clearer guidance on room types to avoid such surprises in the future. It was a pleasure to have you with us, and we very much look forward to welcoming you back for another memorable stay. With our warm regards, Le Royal Monceau – Raffles Paris

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 162 件のレビュー 9.6/10 ロケーション
  • 373 件のレビュー 7.6/10 客室
  • 663 件のレビュー 8.8/10 サービス
  • 191 件のレビュー 8.3/10 料理
  • 180 件のレビュー 9.3/10 雰囲気
  • 142 件のレビュー 6.8/10 快適さ
  • 120 件のレビュー 7.8/10 設備
  • 101 件のレビュー 8.5/10 朝食

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