Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,735 reviews

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Sofitel Philadelphia at Rittenhouse Square - Image 1
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120 South 17th Street, 19103 Philadelphia, United States

Description

Hotel extras

  • Prime Location

  • 8 Miles from Philadelphia International Airport

  • Nestled between NYC and Washington DC. 2 Hours away from each city.

  • Located in the heart of Rittenhouse Square Philadelphia's premier dining, entertainment and

  • 4 Green Key award for our commitment to sustainability through strong policies & practices

Our accommodation(s)

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Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Telephone
Fax +1 215-564-7459

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,735 reviews

TripAdvisor Rating  4.4/5  4,640 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Kathleen Couples - Confirmed reviews ALL

Bonjour Kathleen, We are thrilled to hear that you love staying at Sofitel Philadelphia at Rittenhouse Square! Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional experience. Best regards, Pierre Jotterand General Manager

Great location, spacious hotel rooms

Customer review rating 4.5/5

L B. Couples - Confirmed reviews ALL

Bonjour L B., Thank you for sharing your positive experience at Sofitel Philadelphia at Rittenhouse Square. We are delighted to hear that you appreciated our prime location, spacious accommodations, and the friendly service from our staff. It is wonderful to know that you enjoyed our breakfast offerings and found our fitness center well-equipped. However, I sincerely apologize for the concerns regarding the air vent and the temperature in your room. Your comfort is paramount to us, and I assure you that our team strives to maintain high standards of cleanliness and functionality throughout the hotel. I appreciate you bringing the safe issue to our attention, and I am pleased to hear that our staff addressed it promptly. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Pierre Jotterand General Manager

Customer review rating 4.5/5

Louis T. Couples - Confirmed reviews ALL

Bonjour Louis T., Thank you for your kind words. We are delighted to hear that you enjoyed your stay and appreciated our location and staff. Your feedback is invaluable to us. Sincerely, Pierre Jotterand General Manager

Customer review rating 2.5/5

J. B. P. J. Business - Confirmed reviews ALL

Bonjour J. B. P., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you enjoyed our lobby; however, we sincerely apologize for the inconveniences you experienced during your check-in process and regarding Wi-Fi access. Your comments about the discrepancies with your All Accor number and reservation details have been noted and being reviewed. We understand how important it is for our guests to have their information accurately reflected in our systems, and we regret that this was not the case during your visit. Additionally, the issues you encountered with phone accessibility to the front desk and concierge are concerning, and we appreciate you bringing this to our attention. Please rest assured that we are committed to enhancing our guest experience, and your feedback plays a crucial role in that process. We hope to have the opportunity to welcome you back in the future, providing you with a seamless experience. Sincerely, Pierre Jotterand General Manager

They resolved an issue quickly

Customer review rating 5.0/5

Amanda T. Families - Confirmed reviews ALL

Bonjour Amanda T., Thank you for your kind words regarding our staff\'s prompt response to the situation. We appreciate your understanding and are delighted to have been able to accommodate you during your stay. Sincerely, Pierre Jotterand General Manager

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Other web-users rate our hotel

  • 851 reviews 9.2/10 Location
  • 1,583 reviews 7.6/10 Room
  • 1,722 reviews 8.2/10 Service
  • 22 reviews 5.1/10 WiFi
  • 582 reviews 6.6/10 Cleanliness
  • 322 reviews 4.9/10 Value
  • 242 reviews 7.7/10 Bar
  • 235 reviews 6.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.