Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,696 reviews

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Description

Hotel extras

  • Prime Location

  • 8 Miles from Philadelphia International Airport

  • Nestled between NYC and Washington DC. 2 Hours away from each city.

  • Located in the heart of Rittenhouse Square Philadelphia's premier dining, entertainment and

  • 4 Green Key award for our commitment to sustainability through strong policies & practices

Our accommodation(s)

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Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,696 reviews

TripAdvisor Rating  4.4/5  4,645 reviews

Certificate of excellence 2025

Customer review rating 2.0/5

Hendel L. Business - Confirmed reviews ALL

Bonjour Ms. L., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues you encountered in your room, as well as the delay in receiving assistance from our front desk staff. We strive to maintain high standards, and your comments will be reviewed to enhance our service. Your experience is important to us, and I appreciate your input. Best regards, Pierre Jotterand General Manager

Customer review rating 5.0/5

Craig B. Business - Confirmed reviews ALL

Bonjour Craig B., Thank you for your kind words and for choosing Sofitel Philadelphia at Rittenhouse Square. We are delighted to hear that you had a fantastic experience and that our team's dedication, particularly Christopher and Julia, made your stay memorable. Your feedback reflects our commitment to providing exceptional service and comfort. We eagerly await your next visit and hope to continue exceeding your expectations. Sincerely, Pierre Jotterand General Manager

Charming Boutique style hotel in Center City

TripAdvisor rating 5.0/5

GoPlaces83392 Couples - TripAdvisor review

Customer review rating 2.5/5

Nikolaus S. Couples - Confirmed reviews ALL

Bonjour Nikolaus S., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the lack of a warm welcome and the issues you encountered with your linens and valet service. Your experience does not reflect our commitment to excellence, and I appreciate your comments as they help us improve our services. Best regards, Pierre Jotterand General Manager

Customer review rating 3.5/5

Terence R. Business - Confirmed reviews ALL

Bonjour Terence R., Thank you for your feedback. I apologize for the discomfort you experienced with the bed topper and for the lack of follow-up on your request. Your comments are important to us, and we will consider them carefully. Sincerely, Pierre Jotterand General Manager

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Other web-users rate our hotel

  • 847 reviews 9.2/10 Location
  • 1,563 reviews 7.6/10 Room
  • 1,720 reviews 8.2/10 Service
  • 22 reviews 4.4/10 WiFi
  • 577 reviews 6.6/10 Cleanliness
  • 238 reviews 7.6/10 Bar
  • 230 reviews 7/10 Breakfast
  • 10 reviews 10/10 Sustainability

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