Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.3/5 2,350 reviews

Best price
guarantee
Sofitel Philadelphia at Rittenhouse Square - Image 1
Sofitel Philadelphia at Rittenhouse Square - Image 2
Sofitel Philadelphia at Rittenhouse Square - Image 3
Sofitel Philadelphia at Rittenhouse Square - Image 4
120 South 17th Street, 19103 Philadelphia, United States

Description

Hotel extras

  • Prime Location

  • 8 Miles from Philadelphia International Airport

  • Nestled between NYC and Washington DC. 2 Hours away from each city.

  • Located in the heart of Rittenhouse Square Philadelphia's premier dining, entertainment and

  • 4 Green Key award for our commitment to sustainability through strong policies & practices

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Telephone
Fax +1 215-564-7459

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,350 reviews

TripAdvisor Rating  4.4/5  4,706 reviews

Certificate of excellence 2025

Very Disappointing

TripAdvisor rating 1.0/5

Etm890 TripAdvisor review

We've previously stayed at other Sofitel locations, including Beverly Hills, which was wonderful. The location was great and the staff at the front desk were very pleasant upon check-in and check-out. However, this location overall is poorly run and, aside from the lobby, is in poor condition. There was visible food and other filth on the hallway floors which appeared to not be vacuumed during our four day stay. Room service trays left in the hallway for +24 hours remained uncollected by the staff. Our room was also visibly dirty, had stained window drapes, torn bedding, and mold growing in the shower. Breakfast each morning was chaotic, which doesn't make sense as there was plenty of staff, empty tables, and breakfast is effectively buffet style. On the last day we were yelled at by a very rude employee for filling our own coffee cups as the complementary coffee in the lobby was empty for a second day. Additionally, the valet took about 45 minutes to one hour to retrieve our car each day despite giving them a 30 minute window. On our last night, the valet was so backed up we ultimately parked our car at a garage down the street. We booked this through American Express as part of The Hotel Collection and it certainly did not live up to that standard. The inconsistency among Sofitel locations is startling and disappointing.

Excellent service and holiday atmosphere

TripAdvisor rating 5.0/5

Sumita K TripAdvisor review

The hotel staff and particularly the catering staff Joanne and colleagues created a magical meeting atmosphere with holiday theme treats. This background support made our time together as a company meaningful.

Customer review rating 3.0/5

Ryan H. Solo - Confirmed reviews ALL

I upgraded to a suite after first night bc I thought it was a lovely little hotel - which ended up not being worth my money, the suite had peanut butter stains on the walls a stained couch, a bedroom tv that barely worked and to top it off whoever was your evening concierge was incredibly rrude and not helpful - I lost my iPhone charger asked for one was told no but I could come use the one at the front desk where he was nowhere to be found and there were just maids - first and last stay with you guys

Customer review rating 4.0/5

Jennifer M. Families - Confirmed reviews ALL

We have stayed at the Sofitel for the last 5 years to celebrate the holidays with our Philadelphia family. Best hotel, bar and staff in Philly. Will be there again next year!

Customer review rating 5.0/5

Stephanie M. Families - Confirmed reviews ALL

We loved the decor of the hotel and its location in Rittenhouse Square. Its is accessible to many restaurants and shopping. The rooms have many small details to make the accommodations better.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 868 reviews 9.2/10 Location
  • 1,577 reviews 7.4/10 Room
  • 1,634 reviews 8/10 Service
  • 14 reviews 3.8/10 WiFi
  • 575 reviews 6.4/10 Cleanliness
  • 340 reviews 5.2/10 Value
  • 256 reviews 6.7/10 Breakfast
  • 242 reviews 7.8/10 Bar

Powered by Trustyou

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.