Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,465 reviews

120 South 17th Street, 19103 Philadelphia, United States

Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

ALLSAFE approved hotel

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Telephone +1 215-569-8300

Fax +1 215-564-7459

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Our Philadelphia 4-star hotel reflects contemporary French and American style, with an emphasis on comfort. Each Philadelphia luxury hotel room is equipped with WiFi internet access, a fully stocked mini bar, and French bath amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,465 reviews

TripAdvisor Rating  4.5/5  4,279 reviews

Lovely stay

TripAdvisor rating 5.0/5

Marsharelle T Couples - TripAdvisor review

This is a great hotel. I have consistently had a positive experience across several stays. Good service. Valet a bit slow due to traffic and shower is a little small. But very clean and overall a good experience. We will be back!

A little pocket of peace in Philly!

Customer review rating 5.0/5

Shannon Couples - Confirmed reviews ALL

Clean, modern, and beautifully decorated. A luxe experience with a beyond friendly staff. Janessa at the front desk went above and beyond to make our stay special!

Bonjour Shannon F., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with Janessa and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Clean, quiet hotel

Customer review rating 5.0/5

Michele Families - Confirmed reviews ALL

We stayed in 1 bedroom suite. very clean. staff was extremely helpful. hotel was in a great neighborhood. there was a delicious bagel place right across the street from the hotel. the city isnt great as a whole right now but this hotel was in a good neighborhood. glad we chose this hotel for our trip.

Bonjour Lauren R., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Beautiful, well located, accomodations

Customer review rating 5.0/5

D. H. Families - Confirmed reviews ALL

The rooms appear to be updated with a modern vibe. Though the intersection where the hotel is located is always busy, we would stay, with a vehicle again. Valet is quite pricey for one night, but the hotel and price of breakfast made up for it. The staff in the restaurant for breakfast were wonderful. I've never experienced such great hospitality and customer service. We opted for the buffet. And though I typically do not like buffet style (anything), the food was fresh and delicious. Fruits, pastries, proteins.. everything you can think of. We will most likely choose the same hotel again when visiting the area.

Bonjour DeArndra H., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

We have stayed at the Sofitel Philadelphia many times over the years. This last stay was slightly disappointing. Because we were arriving very late, after midnight, I called ahead. The person I spoke to was very nice and said she had a corner room ready for us. When we arrived we were not given a corner room. The room was nice and large but the shower did not drain and there were dead flies in the bathroom.

Bonjour Sarah , Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our housekeeping in order to prevent any future occurrence. As a token of good faith, I would like to extend a complimentary future one night stay with breakfast for two included should you decide to stay with us again. Please do not hesitate to contact me directly and I will be happy to assist with the accommodations. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

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Other web-users rate our hotel

  • 905 reviews 9.1/10 Location
  • 1,851 reviews 7.4/10 Room
  • 1,762 reviews 8.5/10 Service
  • 18 reviews 4.4/10 WiFi
  • 668 reviews 6.2/10 Cleanliness
  • 199 reviews 7.6/10 Breakfast

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