Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,015 reviews

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Description

Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,015 reviews

TripAdvisor Rating  4.5/5  4,568 reviews

Certificate of excellence 2024

The Best Stay in Philadelphia

TripAdvisor rating 5.0/5

Fuad O TripAdvisor review

On arrival, Mateo at the front desk welcomed me, detailed the amenities on site, and advised me about local attractions. This set the standard high, and he delivered consistently throughout my stay. Chez Colette has an excellent breakfast buffet with friendly staff, the lobby is always bustling, and the room's comfort level is outstanding. Sofitel Rittenhouse is famous for its sleeps. The bed is one you won't forget in a hurry, as it is soft, inviting and a whole new level of comfort. The location is perfect to explore Philadelphia and its charm, although it's best not to venture out late after dark by foot given safety issues generally in the area. The hotel is a highlight of Philadelphia and having been recently rated as one of the best in the world, you can expect an experience par excellence.

Excellent Hotel and great product

TripAdvisor rating 5.0/5

DanielleDew Business - TripAdvisor review

hotel looks amazing. the lobby bar and restaurant's new look is inviting and relaxing. Food at the restaurant was incredible. Highly recommend!

Best hotel in Philadelphia without a doubt!

TripAdvisor rating 5.0/5

111adrianm Business - TripAdvisor review

Cannot say enough about the exceptional staff and service from the team here. Been coming for many years and is my hotel of choice without doubt. Efficient, attentive and an exquisite touch to every part of my stay.

Bonjour , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

As a first-timer, I was pleased with almost everything about my stay. I wished the restaurant had later hours

Customer review rating 4.5/5

Katherine D. Business - Confirmed reviews ALL

My stay was more than pleasant. I will definitely consider this hotel brand for future travels.

Bonjour Katherine D., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

Ok but some bumps in the road

Customer review rating 2.0/5

John K. Business - Confirmed reviews ALL

The stay was passable but there were some glitches that could be fixed. First, when checking in, they had no record of the event I was therefore, for which I wanted to know the location and time. The reception desk went to talk to a manager, checked their computer, etc., and still could not find anything, and suggested I had the wrong hotel. Then they checked an event board and my event was on it. I then went up to my room and the wifi connection did not work. Only after trying 5 times did I get my laptop to connect. Other devices were unable to connect. Room was fine but a bit tired looking. Some amenities in the bathroom were not replenished before my stay, like cotton swabs and other items. Overall I think the hotel needs a refresh, both in terms of rooms as well as service/systems.

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Other web-users rate our hotel

  • 813 reviews 9.4/10 Location
  • 1,604 reviews 7.5/10 Room
  • 1,699 reviews 8.4/10 Service
  • 18 reviews 4.2/10 WiFi
  • 564 reviews 6/10 Cleanliness
  • 210 reviews 6.9/10 Breakfast
  • 201 reviews 7.7/10 Bar
  • 9 reviews 10/10 Sustainability

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