hotelF1 Verdun

ملاحظة أراء العملاء (رأي ALL) 3.1/5 202 أراء

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hotelF1 Verdun

Lieu-dit "La Bévaux", 50 avenue de Metz
55100 VERDUN
France

نظام تحديد المواقع العالمي (GPS):49.149055, 5.399948

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آراء العملاء الذين حجزوا على موقع all.accor.com

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رأي ALL  3.1/5  202 أراء

تقييم TripAdvisor  3.0/5  48 أراء

Avoid at any cost, or it could be costly to you

ملاحظة Tripadvisor 1.0/5

Kissatu تقييم TripAdvisor المعتمد

After a long journey, late at night we decided to do a quick stop and sleep at hotel F1 in Verdun. There was no one at the hotel at that hour, but in front of the hotel, there is a machine which you can use to reserve your room. There were three cars on the parking lot in front of the hotel, however the machine told us that the hotel was full. It looked so unlikely that we checked our phones and found that in the internet, we could book the hotel. I paid it happily thinking, yippee, we would finally get in and get some sleep. Except that when I inserted the reservation code I had received by email, the machine in front of the hotel told me it was invalid... There was a phone number available for us to call in case of trouble. It was a payable number, but desperate enough, we called it. Just to get the answer phone... There was no way to get in the hotel. There was no one there. The phone number did not work. Tired, but now furious, we drove to another hotel of the same Accor chain - where we ran into the exact same problem - and to yet another hotel, this time not an Accor hotel, where we finally slept. The following morning, we went back to hotel F1 to report the problem and to claim to have our money back. They could not help us. Finally we managed to get an email address which to contact. However, when we received the response, it was like another cold shower from Accor hotels: the person replying to us was practically insulting, practically accusing us of lying to them about their machines not accepting the reservation code. The fact remains, we were not able to enter in F1 because a machine refused the code we had received after having booked and paid for the F1. We are escalating the worst possible "customer service" from F1 at Accor Hotels. And still trying to get our money back.

Okayish to spend a night in

ملاحظة Tripadvisor 3.0/5

samraxsx العائلات - تقييم TripAdvisor المعتمد

We stayed in Hotel F1 for a night. It was okay, the reason I say okay is because in our room we’re multiple bugs: spiders, moths, flys etc. The shared toilets weren’t bad but they weren’t the best and although this wasn’t the actual hotels fault, however there was a lot of drunk people and the 9 people in our family staying there found it very difficult to sleep with all the noise being made. On the contrary, the breakfast was normal breakfast but I thought it was nice and the service of the staff I found was very nice. Would I stay here again? Probably only for another night. Would I recommend it? Probably not.

They do not supply towels now !!! hotelF1 are showing their age now. All need a major renovation

ملاحظة Tripadvisor 2.0/5

GloucesterTraveler المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I know that the hotelF1 are a cheap nights stay but they have now stopped providing towels in the rooms or you can rent one for 3 Euros !!!!!! This hotelF1 at Verdun is in great need of upgrading it is showing a lot of of signs of age and use. My sink was blocked when i arrived and no one to help, had to fix it myself. The shared showers and toilets really do show the use they get and although the hotelF1 are know for their cheapness to not even offer towels now is outrageous, what next bring your own bedding or chair ? You might as well stay in a youth hostel at least you get breakfast included. Location is outside of the city and you cannot walk into the city but it is next toe a Buffalo Grill for average dinner. The WIFI is good the only positive. Leave the hotelF1 to the Polish builders who seem to invade them at the end of the day. Pay the extra 20 Euros for the ibis budget hotels at least you get towels and an en-suite.

Typical F1

ملاحظة Tripadvisor 3.0/5

Tannavoll Friends getaway - تقييم TripAdvisor المعتمد

Stayed for one night only during a mini heatwave at the end of May. I had the top floor RH corner room at the back. There is no air conditioning in this hotel and to say I was oven roasted is an understatement. I suppose had it been cooler it wouldn't have been to bad but my room must have been over 30*c. No en suite bathrooms here so a march down to the toilets and bathrooms is in order for a spruce up. Each room does however have a sink in it. Many restaurants really handy to this hotel. We found a Chinese eat as much as you can buffet about 300 mtr up the road past the Buffalo grill. All in all, cheap and cheerful. Would I stay again. Yes, but not if I knew temps were to go above 27*c

A nightmare experience

ملاحظة Tripadvisor 1.0/5

blakepokeman Friends getaway - تقييم TripAdvisor المعتمد

Nightmare!!! F-1 ruined our French vacation. We had four reservations for two nights for four American senior citizens who spoke little French. At check-in around 5 o'clock, we were told that the hotel was fully booked and had only one room reservation for us. Receptionist spoke no English--she was basically useless. For five hours we tried to secure other hotel rooms, no vacancies anywhere--and that includes hotels 30 and 40 miles away. Imagine four older men, one 85 years old, and another with a bad back scheduled for surgery, sitting in the car dialing hotel phone numbers on their own through the night with no success. The hotel room was so small that our 72-year-old friend was forced to sleep in our cramped car. Another had to sleep on the floor in a space between the heads of the bed and the wall, a space so tiny that he could barely turn over (the hotel had no cots, extra mattresses). You share showers and bathrooms with the entire floor. Prepare to get wet if you sit on the toilet. Each room has a thin mattress laying on a plywood board. Uncomfortable. We all ended up sleep deprived, our muscles ached and we really never recuperated from the experience--especially the one with the bad back, who was in utter pain the remainder of the trip and could barely walk after this. Never again.

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