hotelF1 Lyon Solaize 1 نجمة

ملاحظة أراء العملاء (رأي ALL) 3.3/5 702 أراء

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RN 12, Le Rieux, 69360 SOLAIZE, France

الوصف

خدمات الفندق الإضافية

  • A friendly and very welcoming team

  • 24/7 reception desk

  • Quiet recently renovated hotel

  • Secure parking with video surveillance

  • Certified

الإقامات المتوفرة لدينا

موقع الفندق

hotelF1 Lyon Solaize

RN 12, Le Rieux
69360 SOLAIZE
France

نظام تحديد المواقع العالمي (GPS):45.637695, 4.823685

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • وافاي
  • وجبة الفطور

فطور واحد

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.3/5  702 أراء

تقييم TripAdvisor  2.0/5  83 أراء

Horrible experience !!!!!

ملاحظة Tripadvisor 1.0/5

Schieller B العائلات - تقييم TripAdvisor المعتمد

I am personally shocked! Save your money and just don't! Everything was horrible! The experience was a total disappointment ! Family friendly is a cruel joke! The bathrooms are on the floor, they are dirty!!! the smell lingers ...the room, you can't call it a room is very small, dirty, no AC!!!! , the window must stay open at all times other ways you are going to die fron how hot it is . I just don't recommend it !!! Very noisy, and the staff are completely rude ! It was a horrible experience and NEVER AGAIN!

Disappointed with Accor’s Customer Service

ملاحظة Tripadvisor 1.0/5

791firasa تقييم TripAdvisor المعتمد

I’ve been a loyal customer of Accor hotels, staying with them weekly for the past three years. Recently, I made a reservation by mistake in this hotel and called their customer service within ten minutes to request a cancellation. Despite explaining the situation, I was told that only the manager could cancel it, and he was on vacation. I was advised to email him, which I did, but received no response. When I followed up with Accor’s customer care, they reviewed my case but refused to cancel the reservation, citing their non-refundable policy. I understand policies, but given my loyalty and the promptness of my request, I expected better support. Ignoring emails from loyal customers is not in line with the service standards I’ve come to expect from Accor. This experience has been disappointing, and I’m sharing this to highlight how even loyal customers can be left feeling unsupported.

Terrible place to stay

ملاحظة Tripadvisor 1.0/5

Andy G Friends getaway - تقييم TripAdvisor المعتمد

The bedrooms stink of smoke. The beds stink like smoke. The corridors stink of smoke. All patrons are allowed to smoke. It's between a motorway and trainline therefore extremely noisy. There were several people at the entrance of the hotel taking drugs. Did not feel safe at this hotel. Very bad. Do not use.

AVOID!!

ملاحظة Tripadvisor 1.0/5

sassykins95 Couples - تقييم TripAdvisor المعتمد

If I could give no stars to this place then I would 100%. Please please please for the sake of your safety avoid this place. My boyfriend and I were going to stay here just before we crossed the French border and as soon as we turned up we wanted to leave. The area was absolutely filthy with litter all over the car park and children running about everywhere and hanging out of windows. Not being over dramatic at all, we felt like we had driven into a township. Not wanting to leave our car in fear of it being broken into, we went into reception to cancel our booking as we were going to stay at another hotel. We were waiting for 5 minutes before someone came to the desk who didn't speak a word of English which should be a requirement at a hostel or hotel or whatever this place was. After struggling with Google Translate we managed to cancel and went on our way. I know the room was only £30 and we shouldn't have expected much but this was a whole other level of low. Save your money and don't bother.

What can I say the less said the better probably - AVOID

ملاحظة Tripadvisor 1.0/5

mars1873 Friends getaway - تقييم TripAdvisor المعتمد

Absolutely appalling hotel!! Train track right behind it. Train goes past and the hotel shakes. The hotel is also seemingly home to refugees placed here at the expense of the French tax payer! Absolute dingy dump of a place. In what appears to be a dodgy area too as its surrounded by high fencing and gates just so you can get the compound feel like you would if you where staying in a "hotel" in East Timor.

بالاشتراك مع TripAdvisor

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  • 141 أراء 3.9/10 الإفطار
  • 94 أراء 2.8/10 وسائل الراحة

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