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Отель Pullman Париж Центр - Берси 4 звезды

Примечание: отзывы клиентов 4.5/5 Отзывов: 11 124

сертифицированный отель ALLSAFE

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+ 30 Услуги

Особенности отеля

  • Бассейн, спа-центр Sothys, массаж, процедуры и сауна для уникального и оздоравливающего отдыха

  • Бар-ресторан LIVE предлагает блюда в духе французского бистро и оживленную атмосферу.

  • Метка ALLSAFE: мы строго соблюдаем нормы гигиены и стандарты безопасности

  • Смежные номера для семейного отдыха

  • В центре оживленного района Берси

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг Платные услуги
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животными Платные услуги
  • Няня по требованию Платные услуги
  • Отель с номерами только для некурящих
  • С кондиционером
  • PARIS ORLY Платные услуги
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выезд Платные услуги
  • Химчистка / глажка
  • Бутики и магазины
  • Носильщик
  • Консьерж
Развлечения и отдых
  • Бассейн
  • Фитнес-центр
  • Оздоровительные процедуры
  • Няня по требованию Платные услуги
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 1
  • Обслуживание в номере
Бизнес-услуги
  • Конференц-зал (-ы): 35
  • Конференц-отель
  • Веб-уголок для Mac
  • Бизнес-центр
  • Заказ услуг печати/копирования

Расположение отеля

Pullman Париж Центр - Берси

1 rue de Libourne
75012 париж
франция

Телефон: +33144673400

Факс: (+33)1/44673401

Заезд с 14h00

Выезд до 12h00

  • PARIS :  24 TERROIRS DE FRANCE

  • LINE 14 COURS ST EMILION :  14 COUR ST EMILION

  • PARIS CENTRE :  PERIPHERIC BELT

  • На самолете

    PARIS ORLY На расстоянии 12 км / 8 миль - Шаттл к оплате

  • На самолете

    ROISSY CHARLES DE GAULLE На расстоянии 20 км / 12 миль

  • На поезде

    PARIS GARE DE LYON На расстоянии 2 км / 1 миль

GPS:48.831522, 2.387074

Наши номера

Удобная кровать в стильном номере - отель Pullman Париж Центр Берси гарантирует вам комфорт и отличное самочувствие. В номере есть халаты, тапочки, фен и утюг.

Наши бары и рестораны

Bar & Restaurant LIVE

Тип кухни: Бистро

Наш ресторан-бистро с открытой кухней предлагает гостям классические блюда из местных сезонных продуктов, переосмысленные на современный лад. Приходите в Live Corner на обед или ужин, на чашку чая или чтобы отдохнуть после работы.

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 35

  • Максимальный размер: 507 м²

  • Максимальная вместимость: 420 человек

  • Максимальная вместимость банкетного зала: 360 человек

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Отзывы наших гостей о
Pullman Париж Центр - Берси

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 4.5/5

Отзывов: 11 124

Рейтинг TripAdvisor 4.5/5

Отзывов: 3 716

2021 Сертификат качества TripAdvisor
Сертификат качества 2021

Convenient hotel

Примечание: Tripadvisor 4.0/5

loicf906 29/09/2020 Реальные отзывы TripAdvisor

room was nice . Team member was helpful and welcoming. The room service menu is quiet disappointing. Same apply for the bar: food menu . Selection is too small .The hotel location is very accessible .

Dear loicf906, We thank you very much for this amazing review, we are glad to read that you enjoyed your stay with us:) We hope to have the pleasure to welcome you again :) Best regards, Céline -Guest Experience Manager

No recommended

Примечание: Tripadvisor 1.0/5

Shereena K Couples - 06/01/2020 Реальные отзывы TripAdvisor

I would not recommend this hotel...you will receive conflicting information from the staff. Most of the staff are not friendly at all. There are better hotels than this hotel and at better locations. It is not value for money

Dear Shereena, We thank you for taking the time to share your experience following your stay with us. We are suprised to read your appreciation on our staff, they are the strengh of our hotel as the others reviews on Tripadvisor show. At Pullman, we strive to provide our guests with a high standard service, and we always try to find a solution to make our guests happy. Could you tell me more about your experience? You can contact me on h2192-qc@accor.com. Best regards, Céline - Guest Experience Manager

A lovely property with an amazing staff

Примечание: Tripadvisor 5.0/5

WaltEP Solo travel - 05/01/2020 Реальные отзывы TripAdvisor

I stay at this hotel at least a couple times per year for my leisure trips to Paris. I enjoy the location, as it's far enough from the touristy center of Paris to be relaxing, yet Métro line 14 makes reaching the first a ten-minute ride. (Note: because this is an automated line, it was operating normally during the recent transit strikes.) The hotel itself is quite nice, having undergone significant renovations in the common areas over the past few years. Yet, what sets this property apart for me is the staff. They are warm, welcoming, caring, and always helpful. I see this as "my home in Paris" as a result. I know beyond any doubt that the staff will make every possible effort to assist me, no matter what my request is. In terms of the accommodations, I'd advise booking a premium room if you are able, as the view from the upper floors of the hotel toward the city is beautiful. Highly recommended!

Dear WaltEP, What a comment! We thank you so much for this amazing review! You are totally right about the location, the renovation, and the kindness of our Staff! They are working so hard to make every moment of your stay a real Pullman & Magnifique experience. We hope to welcome you soon again, Best regards, Céline - Guest Experience Manager

Back from Australia

Примечание: Tripadvisor 5.0/5

Traveler210417 Solo travel - 26/12/2019 Реальные отзывы TripAdvisor

Another terrific stay @ Pullman Bercy. Merci Beaucoup to the Front Office team who were wonderfully kind & helpful to me before & during my stay - especially Lise, Julie, Dylan & Concierge. Hotel looked lovely for Christmas. I look forward to another stay.

Dear Guest, Thank you so much for your lovely words ! Please be assured that we will read it to the concerned ones :) Have a lovely end of the year, Arnaud

Супер-отель

Примечание: отзывы клиентов 5.0/5

Natalia K. Семьи - 09/11/2019 Проверенные отзывы - ALL

Очень хороший отель, прекрасный вкусный завтрак, чистые и комфортные номера, приветливый персонал

Dear Natalia K., Many thanks for this nice review! We hope to see you soon for your nest trip in Paris! Sincerely, Céline Girault Guest Experience Manager

Pullman at Bercy

Примечание: Tripadvisor 5.0/5

AFCWomble42 Solo travel - 09/11/2019 Реальные отзывы TripAdvisor

Conveniently located to the Accor Arena at Bercy, the Pullman has comfortable and well equipped rooms. The breakfast buffet is excellent and I cannot speak highly enough of the catering staff who went to a great deal of trouble to provide for my various food allergies.

Dear AFCWomble42, We thank you very much for this nice review! I share it with our Team! We hope to welcome you very soon, Best regards! Céline - Guest Experience Manager

My new Parisian friends at Pullman Bercy

Примечание: Tripadvisor 5.0/5

Mehranhz Couples - 30/09/2019 Реальные отзывы TripAdvisor

Excellent hotel & wonderful loving staff which made hotel so enjoyable to stay at next to Bercy Village where you can experience the local activities among Persian & away from crazy tourists crowds... but my new friends from Pullman staff were certainly the heights and they made my trip much more enjoyable... I would like to sincerely thank Qi(Chi), Romaon & Monica to show thier sincere love, care and kindness and made us feel right at home... thank you guys for your love, respect & kindness...And see You Soon Sincerely, Mehran

Dear Mehranhz, Thank you for the review ! :) We are happy that your stay was great and went beyond your expectations ! It is always nice to read such good reviews, we sent your nice words to our teams because such positive feedbacks help them daily ! Qi, Romain, Monica and the all team are expecting you for you next trip in Paris! Sincerely yours, Céline, Guest Experience Manager

Excellent

Примечание: Tripadvisor 5.0/5

Seaside60723307448 Family - 13/06/2019 Реальные отзывы TripAdvisor

Le personnel est souriant, content et serviable. C’est très agréable. Employees are relaxed and hard working and happy to serve and to help. It ‘makes A very pleasant change to many other hotels, especially parisien hotels and restaurants!

Dear Seaside60723307448, Thank you so much for your review, it is very pleasant to read and you can be assured that I will share it with all our team, they will be happy to see that you enjoyed your stay at our Hotel Pullman Paris Centre-Bercy. I hope that we will have the chance to welcome you again in the future ! Best regards. Sarah - Guest Relations.

two nigths trip to Paris

Примечание: Tripadvisor 3.0/5

chrisrodrig Family - 21/04/2019 Реальные отзывы TripAdvisor

Main reason for our stay was to watch a show in the nearby Accor Arena… I write this article as a Platinum member. Arrival into Paris with our private car was fine. Parking at the hotel is very difficult, even just for check-in. Only two check-in counters were available with a view people waiting. When it was my turn, I presented my booking details as well as my platinum membership card. No greetings as a loyal member was given, as well as no upgrade. Even for the welcome drink vouchers I had to ask at the end of check-in. So the check-in experiences, compared with other Pullman hotels, was not so good. Our room was a family room with two big beds. Nice and clean perfect for our stay. I made my self a cup of tea, before we left for the show. After we came back we discovered, that the water kettle was spoilt and water was leaking all over the area. Spilling water on some of my documents and my mobile phone, luckily the phone was still working. The kettle was exchanged after we complained to the front desk, but when we returned to the room after dinner the next problem happened. Our room was without power. So I had to go back to the front desk, to ask for help again. We had to wait for 15 minutes till somebody came up to the room, just to check on some fuses, which caused the problem with the power fail. Next morning we went for breakfast around 09:30, hopping to avoid the big Chinese’s travel groups, but unfortunately they were still there. So we had to wait for a table and it was very load. Once we had a table, we discovered, that a lot of breakfast stuff was not available. For example the complete tea section was out of stock, glasses were missing at the juice section and lots of food was not available. So the breakfast experience was not very pleasant and we were looking forward to it, because we read, that Pullman has one of the best breakfasts in town. After my breakfast, I wanted to collect my tickets for a river cruise on the Sein, which I was included in my room package. Unfortunately the tickets were not ready yet and I was ask to wait another 30 minutes, before the responsible person would arrive. Of course I don’t wanted to wait again, so we left without the tickets and bought them latter on directly at the cruise company. At check-out we were reimbursed for the tickets and the room rate was reduced as well for one night to compensate the price different. This was nice of the hotel, but still I can’t believe a 4 star hotel can’t even handle a sim

Dear Chrisrodrig, Thank you so much for taking the time to write us a feedback about your stay in our hotel. We are really sorry that you did not delight your stay with us. As you said, we are not used to have such feedback about our Reception's team, that's why we have carefully read your comment. We will share this point with our staff to show that you cannot provide such services to our guests and that service need to be improved. Regarding your feedback about the room, we will also share it with our team to be more careful of the conditions of the room. Be assured that incident does not correspond to the quality that we want to provide to our guests. As you wrote to us, between 9.30 to 10am the breakfast room is regularly complete not only by chinise guest. That's why we strongly recommend to our guests to go before this time, even if we know that this is a bit early. We really hope that you will have the opportunity to come back in order to prove you that we can provide you a greater service! We wish you to have a nice day! Corentin - Guest Relations.

Super Stay

Примечание: Tripadvisor 5.0/5

Wim B Couples - 04/04/2019 Реальные отзывы TripAdvisor

The best hotel in Paris! As an accor club member you are threated here with many extra's. The rooms are very clean, breakfast buffet is very various. Only good things to say and certainly worth to recommend it.

Dear Wim_Aarschot, Thank you very much for this amazing review, it is very pleasant to read that you consider our hotel as the best hotel in Paris and indeed, we try to offers extras to our club members when it is possible. We will share your feedback about the rooms and the breakfast buffet with our team and are looking forward to seeing you again. Have an excellent day ! Sarah - Guest Relations.

first visit with the new layout

Примечание: Tripadvisor 4.0/5

leolayllc Solo travel - 31/12/2018 Реальные отзывы TripAdvisor

i agree with the layout changes, and tge bar area is much improved. The only negative thought is that the equiptment in the fitness area needs to be upgraded slightly. The sauna was a huge plus. Still oneof my favorite Paris hotels.

PARIS in style

Примечание: Tripadvisor 5.0/5

Compass65096542257 Family - 26/12/2018 Реальные отзывы TripAdvisor

A really great hotel close to the train line and right near the Bercy Markets and shops which are really good. A little bit out of Paris central which was easy to access by rail. I recommend walking to nearby suburbs we really enjoyed that

Still not done with the renovation

Примечание: Tripadvisor 2.0/5

nikolaio225 Business - 18/11/2018 Реальные отзывы TripAdvisor

I have been coming to the Pullman regularly for the past 10 years, nearly once a month, and am usually very happy. Friendly staff, efficient service, clean rooms. For the past year or so, the hotel has been renovating its lobby. Where we previously came in to an open and inviting space, we now come into a diner. Sofa groups in the lobby are replaced by ping pong tables, giving more the impression of being in a youth hostel rather than a 4* hotel. The wall are cladded with cork, probably to protect them during the refurbish. Parts of the lobby are still under construction. The room service menu, which used to be very good, is now limited to a few items (stay away from the pizza, it's a frozen pizza microwaved). I asked the clerk in the lobby when the refirbish would be done, and he answered in a year or two. If that is the case, I will leave the Pullman for the first time in ten years, and try another hotel, hoping to come back to a clean, open, inviting and luxurious lobby as it once was. First impressions are everything. It's just not good now.

Dear nikolaio225, We are truly sorry that you are disappointed by the new atmosphere in the lobby, which no longer is under construction. Tom Dixon's choice regarding materials includes cork, stainless steel, marble and leather. We are currently implementing decorative items, vegetals and lights that should create the cocooning mood you expect. Many comfortable chairs are located in the lobby, private cabins allow you to gather in more intimate areas. The playground area is a very small part of the 400m² lobby. The room service menu which you are referring to, was indeed the one that was offered while our bar was closed, which is not the case anymore. We apologize for the wrong information that you were given regarding the transformation end date and hope you will have another opportunity to discover this new place, where we are eager to welcome you. I remain at your disposal, Kind regards Axelle Xerri Guest Experience Manager

Contemporary Style

Примечание: Tripadvisor 5.0/5

Charlyg12345 Family - 17/10/2018 Реальные отзывы TripAdvisor

This was our first time in Paris and this hotel was an excellent choice. The property looks even better in person than it does in the pictures. The rooms are very comfortable and the service by the whole staff and specially the concierge is excellent.As for location, we found it great. It's just one block away from a shopping center and a metro station that connects you to all the places you want to visit. We really enjoyed being able to visit all the tourist hot spots and being able to go back to our hotel and get away from all the people at the end of the day.You will not regret staying here.

Dear Charlyg12345, Thank you for using Tripadvisor to let us know about your recent experience! We are glad you felt you were at the right place for your parisian stay, and delighted that the team brought you satisfaction. We remain at your disposal and hope you will soon be our guests again, Kind regards Axelle Xerri Guest Experience Manager

P for Pullman, p for perfect!

Примечание: Tripadvisor 5.0/5

1111Gerard Couples - 13/09/2018 Реальные отзывы TripAdvisor

From check-in with professional and friendly staff, to parking the car and porting our luggage to the room, just great.The room clean and very nice and comfortable. Our welcome goodies a real pleasure. Breakfast a feast with a choice of food beyond expectation. Service staff at the restaurant including the breakfast room were highly qualified and so nice we felt we were with family.Everything we needed during our say was well catered for and we will be returning to this hotel. The quality staff are certainly a reflection of a General Manager that knows what hospitality is all about. So thank you to all for a pleasant stay.Gerard

Я не заметил недостатки, кроме того что шёл небольшой ремонт в отеле и то очень спокойно и без проблем для нас

Примечание: отзывы клиентов 5.0/5

Farhad A. Семьи - 01/09/2018 Проверенные отзывы - ALL

Удобное расположение отеля, для нас, интерьер очень стильный и современный. Персонал очень доброжелательный. В ввиду того что отделочные работы не закончились чувствуешь некую незаконченность в дизайне интерьера. А так всё очень здорово!

Dear Farhad A., Thank you very much for your review. We are delighted that your enjoyed the hotel and its location. Also, your compliments will be shared with our staff. We hope that you will have the opportunity to come back and to make the most of our new services soon. We remain at your disposal. Corentin - Guest Relations

SHORT BREAK

Примечание: Tripadvisor 4.0/5

garethhenry2018 Friends getaway - 28/07/2018 Реальные отзывы TripAdvisor

On the whole a very nice hotel with quiet rooms even though major refurbishment works were taking place on the ground floor. A couple of disappointments. We reported that the WC had developed a fault (water continuously running) at 09.00 but when we returned in the evening at 18.00 it was still running. A second visit to reception resulted in a quick response but why wasn't it reported by Housekeeping?. Second gripe. There was a coffee machine in the room - excellent idea. However the capsules were not replaced after the first night and after the second night the box containing tea bags, sugar etc just disappeared. No drinks that morning - very strange.

Dear Garethhenry2018, Thank you very much for your review. We are glad that you enjoyed your stay. We are indeed transforming the lobby in order to create a modern environment. We hope that you will have the opportunity to come back and to make the most of the new services. Also, we are sorry concerning the WC issue and will follow this incident. Thank you again for sharing your experience. We remain at your disposal. Camille - Guest relations

Чисто, комфортно, далеко от центра

Примечание: отзывы клиентов 3.5/5

Д. Пары - 05/05/2018 Проверенные отзывы - ALL

Персонал приветливый, все красиво и чисто, но к сожалению бассейн в нашем корпусе не работал, а другом корпусе нам не разрешили им воспользоваться, т.к у нас не дорогие номера.

Dear Guest, Thank you for taking the time to write a review about your stay. The swimming-pool is actually under construction and did not exist before. I hope you will have the opportunity to come back and to make the most of it. Sincerely, Camille G - Guest relations

stay in Pullman Bercy

Примечание: Tripadvisor 3.0/5

leolayllc Solo travel - 04/04/2018 Реальные отзывы TripAdvisor

the work on the property was a bit disappointing. As well as not being able to get a cappuccino for breakfast. The location is good, and the staff were quite help full as always. otherwise enjoyable as always.

Dear Leolayllc, Thank you very much for you comment on our property. We are sorry for the disappointement caused by the hotel transformations. However we are hoping to see you again very soon in a brand new environment. Léa Marien - Guest Relations

amazing

Примечание: Tripadvisor 5.0/5

kanarie Couples - 29/01/2018 Реальные отзывы TripAdvisor

very friendly staff ,breakfast more than perfect 3 days are too short dinner like heaven room big ,every day clean sheets perfect vieuw at the seine ,quiet close by shops supermarkets restaurants, metro station

Dear kanarie, It is very sweet of you to share such a nice experience. We are glad you enjoyed your stay and would be delighted if you were back. Have a nice day, Kind regards Axelle Xerri Guest Experience Manager

Последние отзывы: 20

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