ibis Париж Порт-де-Берси 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.7/5 Отзывов: 763

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Описание

Особенности отеля

  • Сертификация ALLSAFE

  • Платная частная крытая автостоянка

  • Классический бар-ресторан

  • Конференц-залы вместимостью до 110 человек

  • Рядом с Accor Arena, вокзалами (Лионский, Берси и Аустерлиц), Берси-Виляж.

Наши номера

Расположение отеля

ibis Париж Порт-де-Берси

2,Place de l' Europe
94220 ШАРАНТОН-ЛЕ-ПОН
Франция

GPS:48.825239, 2.394129

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

BAR

Бар — прекрасное место для отдыха в любое время дня.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.7/5  Отзывов: 763

Рейтинг TripAdvisor  3.0/5  Отзывов: 811

zero flexibility and zero understanding

Примечание: Tripadvisor 1.0/5

Adi A Реальные отзывы TripAdvisor

I made a reservation on Monday the 10th of July with the intention of reserving a room with a check in date of the 20th of July and check out on the 21st. I will arrive in Paris on Thursday afternoon and on Friday morning at 9 o'clock I will take a bus to Lyon. Due to a personal mistake, I booked the wrong room with a check-in date of July 21 and check-out on the 22nd. I tried my best to change the room without losing the entire amount paid for the reservation. Unfortunately I was not given any chance. So, my first ever experience in France and even more so my first experience with the Ibis brand, I can say that it is terrible and without any understanding for the customer and it will definitely be my last experience with the Ibis brand. I fully accept the mistake, but I am extremely disappointed by the lack of respect and understanding on the part of Ibis. I hope that no one has to go through this experience. It must be taken into account that any customer mistake will be charged by this hotel.

Dear, Thank you for taking the time to tell us about your experience at the Ibis Paris Porte de Bercy. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leyla Service commercial

A bit too far from the city centre

Примечание: Tripadvisor 4.0/5

Camilla_Kim Реальные отзывы TripAdvisor

This was my fourth time in Paris. Stayed three days with my 12 year old son. The purpose of the trip was to see the football match PSG-Rennes. We bought the whole trip (plane tickets, hotel, PSG-Rennes tickets) from a bureau. So I was a little curious about the hotel and the area, since I didn’t do much research prior to our trip. The room (442) was a modern room. It was spotlessly clean. A room with a view over the Seine. We could se the Eiffel Tower and Notre Dame from our window. Check in and check out very smooth. The check in at IBIS budget is at ground level and the IBIS check in is on the first floor. Staff was very friendly and helpful. The Wi-Fi was free but the connection was a little sluggish at times. Nice big TV. The hotel is (according to Google maps) 1,4 km away from the metro station Liberté. You can catch the bus 24 right outside the hotel. However getting back by bus in the evening isn’t the most easy way as it runs less frequently than the metro. There is a shopping centre right next to the hotel. You can find a Carrefour, Subway (sandwich place), pharmacy and so on. We didn’t eat at the hotel, but there is a restaurant you can choose for breakfast or dinner. We did see a lot of homeless people in the neighbourhood but the area felt quite safe. If you’re visiting Paris and the Bercy area is of importance or relevance for your stay I would recommend the hotel. If you are visiting Paris and want to see the main tourist attractions the I would choose a more central area.

Dear Miss CAMILLA, We very much appreciate your comments regarding your stay at the Ibis Paris Porte de Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leyla Service Commercial

Terrible customer service

Примечание: Tripadvisor 1.0/5

817dariiap Friends getaway - Реальные отзывы TripAdvisor

We were coming to Paris for only 1 weekend and had to organize everything smartly. Ibis Porte de Bercy customer service has told us via the app that we can check in before 12 for additional costs (which we were ready to do). However, upon the arrival, such an option was not possible so we had to wander around for 4 hours. At 1pm we were back at the hotel and were dreaming about finally taking a shower and changing, however, again they did not have a room yet. If you value your time, and want to spend time in Paris and not the hotel lobby, do NOT choose Ibis Paris Porte de Bercy.

Можно отдохнуть

Примечание: отзывы клиентов 4.0/5

А. Семьи - Проверенные отзывы - ALL

Всё было неплохо. Только слив в туалете не работал. Для отдыха на одну ночь подойдёт, но не более.

Disappointed

Примечание: Tripadvisor 2.0/5

Cute_traveller8 Solo travel - Реальные отзывы TripAdvisor

Very poorly maintained room, broken shower and empty soap dispenser in shower. Staff not aware of the privileges and benefits of Accor members. Welcome drink was not offered until asked. Very disappointed

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Другие интернет-пользователи оценили наш отель

  • 283 Отзывов 6.7/10 Расположение
  • 617 Отзывов 5.1/10 Номер
  • 437 Отзывов 7.1/10 Сервис
  • 11 Отзывов 5.8/10 Интернет
  • 245 Отзывов 5.3/10 Чистота
  • 186 Отзывов 7.9/10 Завтрак
  • 106 Отзывов 4/10 Удобства

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