Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.0/5 4,503 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, Lunch, Dinner, and Drinks

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie

Enjoy a taste of France at Gaby Brasserie, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,503 reviews

TripAdvisor Rating  4.5/5  7,905 reviews

Great location for theater, comfortable rooms

TripAdvisor rating 4.0/5

LouiseSTR TripAdvisor review

The Sofitel is in a great location in easy walking distance to Broadway theaters, but on a less congested street. I found the lobby slightly confusing since the check-in desk is located far from the front door, but that was easy to solve. My room was relatively spacious for NYC, although the Paris-inspired decor is a bit on the dark side. I wish that there had been (1) a working refrigerator (an abandoned one was hidden behind a cabinet) and (2) ice available on my floor. A full ice bucket was delivered by room service upon request. I visited the restaurant only for after-hours drinks with a group of friends, and the service was prompt and gracious.

I felt ignored

Customer review rating 2.0/5

Charles Families - Confirmed reviews ALL

We asked for a fan they said they would bring it they never did, we rented a room for 4 and only got 2 towels Canceled my stay they stop answering my phone at checkout the charged me with a $707! Cancellation fee and I’ve been going to the Sofitel Chicago for over 12yrs Accor member for that long I felt ignored Like cattle just moving through the process I will never stay at New York ever again

The best!

Customer review rating 5.0/5

Jeannie Solo - Confirmed reviews ALL

This was my 6th stay at the NYC Sofitel hotel. Everything about the hotel is just right for me. The location for me, an avid theatre goer, is ideal! The room is perfectly sized with just the right amenities to make each stay comfortable. I am already thinking about my next trip and stay at this hotel. I want to add that the housekeeping staff is wonderful, and the front desk employees are knowledgeable and friendly. I found the concierge helpful too.

Dear Jeannie G., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Well located but very disappointing

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

The location is perfect next to time square and broadway, but the hotel is old fashioned and the breakfast is not at the level of a Sofitel hotel

Dear Lambert B., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that breakfast issue will be addressed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Zaid

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent stay from check-in to check-out

Dear Ken S., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

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Other web-users rate our hotel

  • 1,382 reviews 9.5/10 Location
  • 2,422 reviews 5.9/10 Room
  • 2,227 reviews 7.4/10 Service
  • 42 reviews 5.8/10 WiFi
  • 627 reviews 4.4/10 Food
  • 608 reviews 6.8/10 Cleanliness
  • 515 reviews 4.2/10 Value
  • 383 reviews 5.6/10 Breakfast

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Our other establishments nearby

The Plaza - A Fairmont Managed Hotel 5 stars

At 1.162 km

See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.