Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.0/5 3,588 reviews

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Description

Hotel extras

  • Step into a new stay and be among the first to discover our newly renovated rooms

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m

  • Prime location near Bryant Park, Broadway theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • Enjoy luxurious Balmain bath amenities in a spacious bathroom with separate tub/rain shower

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,588 reviews

TripAdvisor Rating  4.4/5  8,002 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Ali A. Couples - Confirmed reviews ALL

The hotel seems to me nice but we came when it was under extensive renovation and we have not seen much of the facilities. We used a side door for entrance and then used the reception and room. No other facilities. We didn’t know it was under renovation and therefore we were disappointed. Location is central but services didn’t match what we’ve seen in other Sofitel hotels around the world

Customer review rating 2.0/5

Vishal G. Families - Confirmed reviews ALL

The suite room was supposedly newly designed but had a weird layout and made it extremely unpleasant for the family of 4. It was cramped in all directions. Also, the hotel had no facilities functional and the staff was less than helpful making the stay unpleasant

Customer review rating 2.0/5

John M. Business - Confirmed reviews ALL

Stayed at Sofitel on 44th, NYC from 7/6 - 7/10. Complete renovation and there was no access to Services.. The mini bar was not stocked, and there was no coffee machine in my room. The bed was of course, comfortable and. the bathroom was great. I was initially going to change my room after the first night, but stayed only because of the bed and the shower. I’ve stayed at several Sofitels before as well as Fairmont. This did not feel like either location. The manager, Ben offered me a 40% discount on my next stay. I initially refused, but I think I would appreciate that.

Customer review rating 2.5/5

Noel I. Families - Confirmed reviews ALL

Déçu par le fait que nous n'ayons pas été prévenu par les travaux en cours et donc pas de restaurant, pas de bar, pas de salle de gym,....

Customer review rating 2.0/5

Denise A. Couples - Confirmed reviews ALL

We appreciated being able to check in prior to 3pm. Our room’s window offered a dismal view, but since we had declined to pay more per night, we accepted it. The bed and its linens were beyond lovely. I have sent an email to Sofitel inquiring about them (I would love to purchase a mattress and linens), but have not received an answer. Being able to take a bath or shower was a treat. The daily housekeeping was excellent and thorough. The room was quiet, perhaps because the hotel is undergoing remodeling and did not appear to be at capacity. We would have liked more room in the mini fridge. The outlets were a problem for us, in that multiple outlets did not work. The lack of working outlets was a hassle, and contributed to the overall rating. Spending $1900 USD for six nights should have included all outlets working.

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Other web-users rate our hotel

  • 1,404 reviews 9.7/10 Location
  • 2,183 reviews 6/10 Room
  • 2,059 reviews 7.7/10 Service
  • 31 reviews 5.7/10 WiFi
  • 591 reviews 6.2/10 Cleanliness
  • 472 reviews 4.7/10 Value
  • 449 reviews 5.2/10 Food
  • 335 reviews 5.9/10 Breakfast

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