Sofitel New York

Sofitel New York 4 stars

Customer review rating (ALL Rating) 3.8/5 2,060 reviews

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Hotel extras

  • Our hotel restaurant Gaby Brasserie Française is open for Breakfast, Dinner, and Drinks.

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 32.5 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

ALLSAFE approved hotel

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone +1 212-354-8844

Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Breakfast Non contractual photo

Breakfast is available in Gaby Brasserie Française from 7AM-10AM.

Our accommodation(s)

All rooms are decorated in elegant Art-Deco style with zebra-print chairs.Beds are topped with high thread-count sheets, down pillows and duvets.King-size bed accessible rooms are available, as well as refrigerators, coffee makers and cribs upon request.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,060 reviews

TripAdvisor Rating  4.5/5  7,743 reviews

NYC location, location, & more!

TripAdvisor rating 5.0/5

louboone Families - TripAdvisor review

We originally booked Embassy Suite but so glad we stayed at the Sofitel. The location was great and is within 2 blocks of Times Square, walking distance to 5th ave, Macys, and Bryant Park. The room was lovely - bathroom had a soaking tub and aseparate shower - both the bathroom and bedroom were extremely clean and well maintained. Very quiet never heard other guests. No microwave, as for the tv (others mention problems) we called front desk and found out all we had to do was channel up once tv comes on to get stations as it always sets back to hotel channel.Bellman, Doorman, housekeeping and Front desk were all excellent! We didn't eat at hotel because prices were too high instead eat at local eateries. Recommend changing pricing so guests would be willing to eat at hotel. I will stay here again when visiting NYC, room prices were great also.

Thank you for your kind words about Sofitel New York! We're thrilled to hear that you enjoyed your stay with us and found our location to be ideal for exploring the city. We are also happy to hear you found your room to be clean and that you enjoyed your bathroom. We're sorry to hear that you didn't take advantage of our dining options during your stay. We hope you'll consider dining with us on your next visit! Thank you again for your feedback and we hope to see you again soon!

Jewel well Placed

TripAdvisor rating 5.0/5

azduch Friends getaway - TripAdvisor review

We always stayed at one of our five favorite hotels. They were all booked for our dates. My wife was staying at the time in Sofitel Washington and asked to book us in their NYC hotel on west 44 just off 5 th Ave, next to Harvard and Oenn Clubs, a wonderful location as we were going to her cousin’s opera at Town Hall only one and half blocks away. Also near Flane restaurant and others. Sofitel upgraded us with newly refurbished room with a view. Their lobby was the best we’ve been in for a long while. Service was excellent. View from our room.

Bonjour! Thank you for the review. It is great that you had a lovely time with us at Sofitel New York and loved our ideal location! We are happy that our team was able to accommodate you in an upgraded room with a gorgeous view. It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

Perfect as always

Customer review rating 5.0/5

Jeff M. Business - Confirmed reviews ALL

Beautiful hotel and lovely team

Dear Jeff M., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alicia Paul

Location is perfect !

Customer review rating 5.0/5

Steve L. Families - Confirmed reviews ALL

The experience is wonderful ! The Staff always remembers from the Years before !

Dear Steve L., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback both a bout our key location and the friendliness/professionalism of our staff! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

disappointed

Customer review rating 2.5/5

Adam Families - Confirmed reviews ALL

I have been staying at this hotel for 12 years. I come with my family for the holidays and this was by far the worst experience I have had. The lack of amenities and food options was the issue. The lack of amenities in the suite was terrible.

Dear Adam H., Thank you for taking the time to share your comments concerning your stay at the Sofitel New York. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. We would greatly appreciate it if you would be willing to provide further information about the lack of amenities you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. We are still in the process of reopening our restaurant after Covid and do appreciate your patience in the lack of offerings as we continue to revamp what we are able to provide while keeping quality standards. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Please feel free to reach out to us directly. Sincerely,

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Other web-users rate our hotel

  • 652 reviews 9.2/10 Location
  • 1,229 reviews 5.6/10 Room
  • 1,136 reviews 6.2/10 Service
  • 18 reviews 7.6/10 WiFi
  • 623 reviews 1.1/10 Food
  • 526 reviews 7.3/10 Comfort
  • 347 reviews 1.2/10 Bar
  • 288 reviews 6.8/10 Cleanliness

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