ibis Кельн Фрехен

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 744

Гарантия
лучшей цены
ibis Кельн Фрехен - Image 1
ibis Кельн Фрехен - Image 2
ibis Кельн Фрехен - Image 3
ibis Кельн Фрехен - Image 4
Europaallee 3A, 50226 ФРЕХЕН, Германия

Описание

Особенности отеля

  • Номера с кондиционером

  • Ж.д. остановка Haus Vorst, 10 мин. ходьбы до трамвая No 7

  • Большая бесплатная автостоянка

  • Без мунициального налога

  • Бесплатный WiFi

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Расположение отеля

ibis Кельн Фрехен

Europaallee 3A
50226 ФРЕХЕН
Германия

GPS:50.917246, 6.837616

Телефон
Факс +49 2234 276400

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

BAR

В нашем баре время течет неспешно: здесь Вы сможете заказать пиво, различные напитки и восхитительные закуски, а также посмотреть трансляцию спортивных матчей по каналу Sky. В ясную погоду мы открываем террасу.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 744

Рейтинг TripAdvisor  4.0/5  Отзывов: 453

Good location for Phantasialand but would't stay again

Примечание: Tripadvisor 3.0/5

jackc_1992 Реальные отзывы TripAdvisor

We stayed as a family and when we booked the room, it wasn't clear that children under 12 are expected to stay in the same bed as the parents. So basically, there is 1 bed. We had no idea about this when booking as every other time we book for 3, it is made very clear the setup of the room. Some brands even tell you it isn't a family room. When questionning this, the staff on the desk were rude and abrupt about it basically telling us we had booked it and that was that. The most annoying bit was that even though we booked for 3, the room was setup for 2 people. So had to go back for more towels, pillows etc which is just frustrating. We took the room anyway, which was okay. I expected this to be better than an Ibis Budget, but it wasn't. The room was all plastic, needed updating as was tired and run down. Breakfast wasn't included and we didn't pay but looked basic and expensive for what it was. The only good thing was location to Phantasialand, but we wouldn't stay here again.

Not a Family Friendly Hotel

Примечание: Tripadvisor 2.0/5

Warren P Реальные отзывы TripAdvisor

I am only giving this a 2 out of 5 for location to Phantasialand and the breakfast and the room . Regarding the staff rude and unpleasant manner towards families . The room was clean and the beds were comfortable and the breakfast was a really good selection. The parking barrier was problematic having to scan in and out every time. I stay at Hotel H next time not this .

Not good

Примечание: Tripadvisor 2.0/5

ahmad a Семьи - Реальные отзывы TripAdvisor

The Bed sheets and covers were dirty with big blood stain,also some quiry stains on the matress, the shower in room 129 was roasted hand soap snd toilet papers are short of supply in room 129, there was cigarettes smell in room 131

Dear Dr. A., Thank you for taking the time to give us your feedback about your stay. We sincerely apologize for the inconvenience you experienced during your stay in our rooms 129 and 131. Your descriptions regarding the beds, top sheets, shower and smell in room 131 are extremely worrying and not at all representative of the standard we normally provide. We deeply regret that our cleaning services did not meet expectations in this case. It is unacceptable that the beds and top sheets were not cleaned properly and that the shower was not in perfect condition. The same applies to the lack of toilet paper and hand soap, which is absolutely not our standard and we sincerely apologize for this omission. We will immediately discuss your comments with our cleaning staff and ensure that such incidents are avoided in the future. Additionally, we will take measures to ensure that rooms are cleaned regularly and thoroughly. Once again, we sincerely apologize and hope to have the opportunity to welcome you as our guest again in the future. Best regards, Your team from ibis Cologne Frechen

poor

Примечание: Tripadvisor 1.0/5

peter v Деловые путешественники - Реальные отзывы TripAdvisor

In the middle of nowhere, in an industrial area, not much to find around for food ( except Mc Donalds. Burger King is already closed. I didn't feel very comfortable in this area, and was glad my car was ok in the morning. Staff was friendly. Room basic but biggest problem was that airco was not working and room was very hot.

Clean rooms

Примечание: Tripadvisor 3.0/5

570414586 Деловые путешественники - Реальные отзывы TripAdvisor

Simple but clean rooms. Small bathroom completely plastic. To sleep no problem to eat be prepared, the choices for dinner are limited. Basic food but unfortunately not much in the area. Staff is friendly and plenty of free space for parking

Dear ibis guest, thank you very much for your review and your kind words. We hope to welcome you again at our ibis Hotel. Best wishes, Your ibis Koeln Frechen Team

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Другие интернет-пользователи оценили наш отель

  • 300 Отзывов 8.4/10 Расположение
  • 626 Отзывов 5.8/10 Номер
  • 560 Отзывов 9.3/10 Сервис
  • 11 Отзывов 7/10 Интернет
  • 381 Отзывов 8.4/10 Завтрак
  • 349 Отзывов 6.2/10 Чистота

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