Mercure Sydney Parramatta 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 1.234 görüş

En iyi fiyat
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Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
Mercure Sydney Parramatta - Image 3
Mercure Sydney Parramatta - Image 4
106 Hassall Street, 2142 SYDNEY, Australia

Açıklama

Otel ekstraları

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

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Otelin konumu

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Telefon
Faks +61 2 8836 1043

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  1.234 görüş

TripAdvisor Derecesi  4.0/5  1.110 görüş

A great stay

Tripadvisor puanı 5.0/5

jmeh08 Couples - TripAdvisor onaylı yorum

We stayed here for three nights and had a wonderful stay. The room was bright, airy, clean, had a great view over the district (we were on the sixth floor), the shower was amazing. The hotel had a good secure car park. The bed was comfortable and all in all it was brilliant

Dear Guest, Thank you for the great review! We are so pleased to know that you had a wonderful stay. Our team is dedicated to providing excellent service, and it’s gratifying to hear that it made a positive impact on your visit. We hope to welcome you again soon!" Kind Regards, Sovana Bhattarai Front Office Manager

In need of renovations

Tripadvisor puanı 3.0/5

OnAir598567 Aileler - TripAdvisor onaylı yorum

Booked a family trip over the Australia day long weekend. Checkin process was okay. Got an email to allow online check in, but when I arrived I had to do it all again. Didn’t make much sense sending an email first. Room was basic, very dated, in need of renovations to update and not very clean. Bathroom looks like it needs a good scrub. We had a room booked for 4, but only 2 towels were provided. Staff quickly assisted and gave us some extra towels. The following day we returned after a very long day to find our room had been made up, and all our towels had disappeared.. had to go to reception at midnight to ask for some towels.. good location, easy access to trams and trains, club across the road had amazing food, but would look elsewhere to book again until renovations were done on the rooms.

Needs serious renovation. Not fit to be called a 4 star hotel

Tripadvisor puanı 3.0/5

Carlo S TripAdvisor onaylı yorum

As an Accor member I have stayed at a lot of Mercure and Novotel hotels. This is by far the worst 4 star Accor I've stayed at. Staff are attentive and friendly but the hotel needs a serious renovation and tidied up a bit. Many parts of the hotel felt dirty but it could be that it's just so old that it feels that way.

Dear Guest, Thank you for sharing your detailed feedback. I’m truly sorry to hear that your experience at Mercure Parramatta did not meet your expectations. The concerns you’ve raised, from the condition of the interiors are deeply concerning and fall far short of the quality we strive to provide. Your observations about the worn furnishings, maintenance issues, and lack of attention to cleanliness are being taken seriously, and I’ve shared your comments with our management and maintenance teams for immediate review. Rest assured; we are addressing these shortcomings to ensure improvements are made promptly. The Management team are thinking of renovation in the near future very soon. We look forward to welcoming you again in near future. Kind Regards Sovana Bhattarai Front Office Manager

Extremely disapointed.

Tripadvisor puanı 1.0/5

Mick C TripAdvisor onaylı yorum

I've stayed in many Hotels around the World & this was the worst Hotel I've stayed at. Overpriced, dirty, run down & in need of desperate rennovations. Aircon stuck on 24degs. Staff were ok but knew they couldn't fix anything. No Engineers on duty. Eventually changed rooms. Still no room phone & TV broken. Extremely disapointed.

Dear Mick, Thank you for sharing your detailed feedback. I’m truly sorry to hear that your experience at Mercure Parramatta did not meet your expectations. The concerns you’ve raised, from the condition of the interiors to the housekeeping standards, are deeply concerning and fall far short of the quality we strive to provide. Your observations about the worn furnishings, maintenance issues, and lack of attention to cleanliness are being taken seriously, and I’ve shared your comments with our management and maintenance teams for immediate review. Rest assured, we are addressing these shortcomings to ensure improvements are made promptly. We sincerely apologize for the discomfort and inconvenience caused during your stay. While we cannot change your past experience, we would greatly appreciate the opportunity to make it up to you. Please feel free to reach out to us directly if you’d consider staying with us again, so we can ensure your next visit meets the high standards we aim for. Thank you again for your feedback—it is invaluable in helping us improve. Kind Regards Sovana Bhattarai Front Office Manager

Hilarious as a show. No fun to stay. Too far from eat street and dumpy as. My company will be getting told; never again!

Tripadvisor puanı 1.0/5

Hbutter İş - TripAdvisor onaylı yorum

Perhaps once upon a time it was glossy. Now it’s ‘Faulty Towers’. The coffee machine doesn’t work. One of three lifts functions. There is a constant stream of mini buses dropping Chinese tourists 30 at a time; who all want to get in the lift at the same time.

Dear Guest , Thank you for sharing your feedback. We are truly sorry to hear that you had such a negative experience with us. This is certainly not the level of service we strive to provide. We do few restaurants near the hotel; I am sorry if my team did not communicate you about the nearby restaurant. We’ve already addressed this issue with our team and are taking steps to ensure that our scheduling and customer service are improved moving forward. If you would like to discuss further Please contact myself on 02 88361000 .Thank you for bringing this to our attention. We truly value your feedback and hope to have the chance to serve you better in the future. Sincerely , Sovana Bhattarai Front Office Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 483 görüş 8.8/10 Konum
  • 1.035 görüş 5.4/10 Oda
  • 782 görüş 7.7/10 Hizmet
  • 21 görüş 1.7/10 Wifi
  • 473 görüş 4/10 Hijyen
  • 254 görüş 3.3/10 Otel Donanımları
  • 221 görüş 4/10 Yemek
  • 208 görüş 5.1/10 Kahvaltı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Sydney şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.