Mercure Sydney Parramatta 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.1/5 1.228 opiniones

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Mercure Sydney Parramatta - Image 1
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106 Hassall Street, 2142 SÍDNEY, Australia

Descripción

Extras del hotel

  • El hotel cuenta con 4 espacios polivalentes para eventos y conferencias

  • En M Restaurant & Bar podrá degustar cocina australiana moderna

  • Acceso a Internet WIFI, televisor LCD con canales por cable y espacio de trabajo

  • Piscina al aire libre, spa, pista de tenis y terraza con asientos

  • A 10 minutos del Parque Olímpico y a 40 minutos del distrito central de negocios de Sídney

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Localización del hotel

Mercure Sydney Parramatta

106 Hassall Street
2142 SÍDNEY
Australia

GPS:-33.81897, 151.021591

Teléfono
Fax +61 2 8836 1043

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

M RESTAURANT

El restaurante M sirve buffet al desayuno y cenas a la carta todos los días. El chef presenta un moderno menú australiano especializado en comida de mar y bistecs. Disfrute la cena en nuestra terraza al aire libre en los meses de verano.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.1/5  1.228 opiniones

Valoración de TripAdvisor  4.0/5  1.110 opiniones

A great stay

Nota de Tripadvisor 5.0/5

jmeh08 En pareja - Valoración certificada de TripAdvisor

We stayed here for three nights and had a wonderful stay. The room was bright, airy, clean, had a great view over the district (we were on the sixth floor), the shower was amazing. The hotel had a good secure car park. The bed was comfortable and all in all it was brilliant

Dear Guest, Thank you for the great review! We are so pleased to know that you had a wonderful stay. Our team is dedicated to providing excellent service, and it’s gratifying to hear that it made a positive impact on your visit. We hope to welcome you again soon!" Kind Regards, Sovana Bhattarai Front Office Manager

In need of renovations

Nota de Tripadvisor 3.0/5

OnAir598567 En familia - Valoración certificada de TripAdvisor

Booked a family trip over the Australia day long weekend. Checkin process was okay. Got an email to allow online check in, but when I arrived I had to do it all again. Didn’t make much sense sending an email first. Room was basic, very dated, in need of renovations to update and not very clean. Bathroom looks like it needs a good scrub. We had a room booked for 4, but only 2 towels were provided. Staff quickly assisted and gave us some extra towels. The following day we returned after a very long day to find our room had been made up, and all our towels had disappeared.. had to go to reception at midnight to ask for some towels.. good location, easy access to trams and trains, club across the road had amazing food, but would look elsewhere to book again until renovations were done on the rooms.

Needs serious renovation. Not fit to be called a 4 star hotel

Nota de Tripadvisor 3.0/5

Carlo S Valoración certificada de TripAdvisor

As an Accor member I have stayed at a lot of Mercure and Novotel hotels. This is by far the worst 4 star Accor I've stayed at. Staff are attentive and friendly but the hotel needs a serious renovation and tidied up a bit. Many parts of the hotel felt dirty but it could be that it's just so old that it feels that way.

Dear Guest, Thank you for sharing your detailed feedback. I’m truly sorry to hear that your experience at Mercure Parramatta did not meet your expectations. The concerns you’ve raised, from the condition of the interiors are deeply concerning and fall far short of the quality we strive to provide. Your observations about the worn furnishings, maintenance issues, and lack of attention to cleanliness are being taken seriously, and I’ve shared your comments with our management and maintenance teams for immediate review. Rest assured; we are addressing these shortcomings to ensure improvements are made promptly. The Management team are thinking of renovation in the near future very soon. We look forward to welcoming you again in near future. Kind Regards Sovana Bhattarai Front Office Manager

Extremely disapointed.

Nota de Tripadvisor 1.0/5

Mick C Valoración certificada de TripAdvisor

I've stayed in many Hotels around the World & this was the worst Hotel I've stayed at. Overpriced, dirty, run down & in need of desperate rennovations. Aircon stuck on 24degs. Staff were ok but knew they couldn't fix anything. No Engineers on duty. Eventually changed rooms. Still no room phone & TV broken. Extremely disapointed.

Dear Mick, Thank you for sharing your detailed feedback. I’m truly sorry to hear that your experience at Mercure Parramatta did not meet your expectations. The concerns you’ve raised, from the condition of the interiors to the housekeeping standards, are deeply concerning and fall far short of the quality we strive to provide. Your observations about the worn furnishings, maintenance issues, and lack of attention to cleanliness are being taken seriously, and I’ve shared your comments with our management and maintenance teams for immediate review. Rest assured, we are addressing these shortcomings to ensure improvements are made promptly. We sincerely apologize for the discomfort and inconvenience caused during your stay. While we cannot change your past experience, we would greatly appreciate the opportunity to make it up to you. Please feel free to reach out to us directly if you’d consider staying with us again, so we can ensure your next visit meets the high standards we aim for. Thank you again for your feedback—it is invaluable in helping us improve. Kind Regards Sovana Bhattarai Front Office Manager

Muy buen Servicio

Nota de Tripadvisor 4.0/5

Ambassador282063 En familia - Valoración certificada de TripAdvisor

Nos gustaria que se incluyera un shut al aeropuerto, ya que siempre es un poquito retirado de Sydney, el resto fue todo muy agradable.

Estimado viajero, Quisiera agradecerle por sus obsevaciones sobre la localización del Mercure Parramatta. Somos una distancia del aeropuerto y desafortunadamente no tenemos lanzaderas al aeropuerto, pero nuestro personal encantador de la oficina central es más que feliz de organizar una lanzadera para se en su estancia siguiente en Australia. Atentamente Keira Goffredo Mercure Parramatta Encargado auxiliar

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 483 opiniones 8.8/10 Ubicación
  • 1.035 opiniones 5.4/10 Habitación
  • 782 opiniones 7.7/10 Servicio
  • 21 opiniones 1.7/10 Internet
  • 473 opiniones 4/10 Limpieza
  • 254 opiniones 3.3/10 Instalaciones
  • 221 opiniones 4/10 Comida
  • 208 opiniones 5.1/10 Desayuno

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Sídney

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.