Mercure Sydney Parramatta 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.1/5 1.349 opiniones

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Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
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Mercure Sydney Parramatta - Image 4
106 Hassall Street, 2142 SÍDNEY, Australia

Descripción

Extras del hotel

  • El hotel cuenta con 4 espacios polivalentes para eventos y conferencias

  • En M Restaurant & Bar podrá degustar cocina australiana moderna

  • Acceso a Internet WIFI, televisor LCD con canales por cable y espacio de trabajo

  • Piscina al aire libre, spa, pista de tenis y terraza con asientos

  • A 10 minutos del Parque Olímpico y a 40 minutos del distrito central de negocios de Sídney

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Localización del hotel

Mercure Sydney Parramatta

106 Hassall Street
2142 SÍDNEY
Australia

GPS:-33.81897, 151.021591

Teléfono
Fax +61 2 8836 1043

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

M RESTAURANT

El restaurante M sirve buffet al desayuno y cenas a la carta todos los días. El chef presenta un moderno menú australiano especializado en comida de mar y bistecs. Disfrute la cena en nuestra terraza al aire libre en los meses de verano.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.1/5  1.349 opiniones

Valoración de TripAdvisor  4.0/5  1.103 opiniones

Great Location

Nota de Tripadvisor 3.0/5

83MarkP83 En pareja - Valoración certificada de TripAdvisor

Very pleasant stay. Great staff. Very good size room. Lovely pool and tenis court is a bonus. Really good location especially if you are going to Olympic Park or Rose Hill Race course. Hotel needs a refurb carpets are looking very sad and walls a new paint job. Our room did not have a chair for the desk top.

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Sovana Bhattarai Front Office Manager

Mercure Parramatta

Nota de Tripadvisor 1.0/5

Resort30487201159 Valoración certificada de TripAdvisor

The motel was disgusting, mouldy and dirty and looks nothing like the photos. The photos look like when the motel was first built. The bed was hard like a rock and very uncomfortable. The carpets were filthy and stains all over. Would not stay again and charged a fortune to stay. The motel is very outdated and very old furnishings. Very disappointed with the stay.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I have shared your feedback with our Housekeeping and Engineering team. please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. With the concept of single use plastic, we are not offering any bin bags inside the bins. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02 88361000 if you wish to discuss this matter in further details. Sincerely, Sovana Bhattarai Front Office Manager

Disgusting Cleanliness and Terrible Service

Nota de Tripadvisor 1.0/5

Jason W Valoración certificada de TripAdvisor

This is the second time my partner and I have stayed at the Mercure, however we were disgusted with the cleanliness of the room, with hairs all over the bathroom floor, sink, shower and bed. We checked out within a few hours rather than staying at the hotel and wrote to the management regarding this. We received an email saying thanks for the feedback and to call to discuss in further detail. We have called 4 times now, with no support at all, 2 times the manager was unavailable (no return call ever) and twice explaining to the assistant (who advised the manager was unavailable) the situation who decided to hang up on us when we said we would cc them in response to the managers email so they had a copy. Unfortunately we will never stay there again and would advise against it for others due to the cleanliness (disgustingness of the room) and lack of feedback response from management (they don't help even if they say they will, we've wasted hours now). The pictures don't even show the extent of the hairs in the bathroom and bed.

Dear Jason, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 028836 1000 if you wish to discuss this matter in further details. Sincerely, Sovana Bhattarai Front Office Manager

RHorne

Nota de Tripadvisor 4.0/5

Trek36717479099 De negocios - Valoración certificada de TripAdvisor

Great staff especially the reception team led by Savana Great location and car park Friendly team in kitchen whom had to deal with alot of rude people; Mini Bar should be complimentary for Diamond Mem

Muy buen Servicio

Nota de Tripadvisor 4.0/5

Ambassador282063 En familia - Valoración certificada de TripAdvisor

Nos gustaria que se incluyera un shut al aeropuerto, ya que siempre es un poquito retirado de Sydney, el resto fue todo muy agradable.

Estimado viajero, Quisiera agradecerle por sus obsevaciones sobre la localización del Mercure Parramatta. Somos una distancia del aeropuerto y desafortunadamente no tenemos lanzaderas al aeropuerto, pero nuestro personal encantador de la oficina central es más que feliz de organizar una lanzadera para se en su estancia siguiente en Australia. Atentamente Keira Goffredo Mercure Parramatta Encargado auxiliar

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 475 opiniones 8.7/10 Ubicación
  • 1.029 opiniones 6/10 Habitación
  • 815 opiniones 7.9/10 Servicio
  • 18 opiniones 2.2/10 Internet
  • 465 opiniones 5/10 Limpieza
  • 254 opiniones 3.9/10 Instalaciones
  • 242 opiniones 4.1/10 Comida
  • 212 opiniones 4.8/10 Desayuno

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Sídney

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.