Mercure Sydney Parramatta 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.9/5 1.147 opiniones

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Descripción

Extras del hotel

  • El hotel cuenta con 4 espacios polivalentes para eventos y conferencias

  • En M Restaurant & Bar podrá degustar cocina australiana moderna

  • Acceso a Internet WIFI, televisor LCD con canales por cable y espacio de trabajo

  • Piscina al aire libre, spa, pista de tenis y terraza con asientos

  • A 10 minutos del Parque Olímpico y a 40 minutos del distrito central de negocios de Sídney

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Localización del hotel

Mercure Sydney Parramatta

106 Hassall Street
2142 SÍDNEY
Australia

GPS:-33.81897, 151.021591

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

M RESTAURANT

El restaurante M sirve buffet al desayuno y cenas a la carta todos los días. El chef presenta un moderno menú australiano especializado en comida de mar y bistecs. Disfrute la cena en nuestra terraza al aire libre en los meses de verano.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  3.9/5  1.147 opiniones

Valoración de TripAdvisor  3.9/5  1.114 opiniones

Ok if you don't need to be close to CBD.

Nota de Tripadvisor 3.0/5

remmib2019 Valoración certificada de TripAdvisor

Location is convenient in the sense that McDonald's Woolworth is just across the street. Train station and Ferry is not that far (1 miles) away. Still it's 1 hr from city center by public transportation. (30min with Uber) Hotel staff are friendly, breakfast is good, but the hotel itself is a bit dated and run down.

Dear remmib2019, Thank you for taking the time to share your feedback. I’m pleased to hear that you found our team friendly and enjoyed our breakfast. It’s also great to know that you found the nearby amenities convenient, with shops and transport options close by. I appreciate your honest comments regarding the condition of the hotel. While our location offers easy access to Western Sydney and surrounding areas, I understand that travel time to the CBD can be a consideration for some guests. Your feedback about the property needing updating is important to us, and it helps inform our ongoing maintenance and future improvement plans. Thank you again for your review. We truly value your insights and hope to welcome you back in the future. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

🏈Grand Final Vibes & Great Service!

Nota de Tripadvisor 5.0/5

GlendaW30 Valoración certificada de TripAdvisor

First time staying at this property. Staff were friendly and made check-in smooth and welcoming. Location is super convenient, close to the light rail, with parking available onsite. Buffet breakfast was nice. Tennis court and pool onsite too. Loved the fun touch in the lobby with Broncos vs Storm balloons for the NRL Grand Final; fun way to celebrate the season! Comfortable stay with great service all around.

Dear Glenda, Thank you for your fantastic review! We’re delighted to hear that your first stay with us was enjoyable and that our team made you feel welcome from the start. It’s great to know you appreciated our convenient location, onsite parking, buffet breakfast, and leisure facilities. We’re also glad you enjoyed the little Grand Final touches in the lobby. We love activating our lobby for big occasions, Christmas is the current vibe! We look forward to welcoming you back to Mercure Sydney Parramatta for another comfortable stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

A nice stay at Parramatta Mercure

Nota de Tripadvisor 4.0/5

Chantelle W En familia - Valoración certificada de TripAdvisor

The Mercure in Parramatta is a nice hotel to stay at. The Service is very good with staff being proactive and friendly, particularly the receptionists. The rooms are good, however they are not very sound proof and you can hear the lifts if positioned nearby. The overall hygiene and sanitation is satisfactory. Overall I had nice experience and the mercure is suited well for families as the staff can make up an additional bed from the couch to accommodate.

Dear Chantelle, Thank you for sharing your detailed feedback. We’re pleased to hear you enjoyed our friendly service, especially from our reception team. I appreciate your comments regarding room soundproofing and I know that the room you stayed in is very close to the lift. I am sorry for the impact this had to your stay. It’s great to know you found our hotel suitable for families and that our team could accommodate your needs. We look forward to welcoming you for another pleasant stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

Bad service

Nota de Tripadvisor 2.0/5

SaimaH1904 En familia - Valoración certificada de TripAdvisor

Very bad room service experience! We stayed at this property for 5 nights and had to repeatedly request room cleaning every single day. Despite our requests, the rooms were often left uncleaned. To make matters worse, dirty hand gloves were left on our dining table, and the toilets were not cleaned either. The service from the Mercure team was extremely unprofessional and disappointing. When we raised our concerns, the manager simply said, “Maybe the staff were busy,” — which is an unacceptable excuse. We paid a good amount expecting basic cleanliness and hospitality, but the service we received was far below standard. Definitely not what you’d expect from a reputed hotel chain.

Dear SaimaH1904, Thank you for taking the time to share your review. I’m very sorry to hear about your experience, and I assure you it is not at all reflective of the standard we aim to deliver for our guests. Daily housekeeping is a standard offering at our hotel and operates on an opt-out basis, so I was both surprised and disappointed to learn that this service was not provided during your stay. I have shared your feedback with our Executive Housekeeper to investigate and follow up with the team. If you would like to discuss your experience further, please don’t hesitate to contact me directly at the hotel. We hope to have the opportunity to welcome you back in the future for a much-improved stay. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

Muy buen Servicio

Nota de Tripadvisor 4.0/5

Ambassador282063 En familia - Valoración certificada de TripAdvisor

Nos gustaria que se incluyera un shut al aeropuerto, ya que siempre es un poquito retirado de Sydney, el resto fue todo muy agradable.

Estimado viajero, Quisiera agradecerle por sus obsevaciones sobre la localización del Mercure Parramatta. Somos una distancia del aeropuerto y desafortunadamente no tenemos lanzaderas al aeropuerto, pero nuestro personal encantador de la oficina central es más que feliz de organizar una lanzadera para se en su estancia siguiente en Australia. Atentamente Keira Goffredo Mercure Parramatta Encargado auxiliar

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 524 opiniones 8.6/10 Ubicación
  • 1.101 opiniones 5.3/10 Habitación
  • 809 opiniones 7.4/10 Servicio
  • 21 opiniones 5.1/10 Internet
  • 544 opiniones 3.8/10 Limpieza
  • 470 opiniones 5.7/10 Comodidad
  • 284 opiniones 3.2/10 Instalaciones
  • 238 opiniones 6.4/10 Desayuno

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