Mercure Sydney Parramatta 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 1,359 أراء

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Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
Mercure Sydney Parramatta - Image 3
Mercure Sydney Parramatta - Image 4
شارع هاسال 106, 2142 سيدني, أستراليا

الوصف

خدمات الفندق الإضافية

  • 4 مساحات مرنة مخصصة لتنظيم المؤتمرات والأحداث المختلفة

  • تجربة تناول أطباق أسترالية عصرية في M Restaurant & Bar

  • خدمة WiFi وتلفزيون بشاشة LCD يبث قنوات فضائية ومساحة مخصصة للعمل

  • حوض سباحة خارجي وسبا وملعب تنس ومساحة جلوس في التراس

  • 10 دقائق من أوليمبك بارك Olympic Park و40 دقيقة إلى منطقة الأعمال المركزية في سيدني Sydney CBD

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Sydney Parramatta

شارع هاسال 106
2142 سيدني
أستراليا

نظام تحديد المواقع العالمي (GPS):-33.81897, 151.021591

الهاتف
فاكس +61 2 8836 1043

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  1,359 أراء

تقييم TripAdvisor  4.0/5  1,103 أراء

Great Location

ملاحظة Tripadvisor 3.0/5

83MarkP83 Couples - تقييم TripAdvisor المعتمد

Very pleasant stay. Great staff. Very good size room. Lovely pool and tenis court is a bonus. Really good location especially if you are going to Olympic Park or Rose Hill Race course. Hotel needs a refurb carpets are looking very sad and walls a new paint job. Our room did not have a chair for the desk top.

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Sovana Bhattarai Front Office Manager

Mercure Parramatta

ملاحظة Tripadvisor 1.0/5

Resort30487201159 تقييم TripAdvisor المعتمد

The motel was disgusting, mouldy and dirty and looks nothing like the photos. The photos look like when the motel was first built. The bed was hard like a rock and very uncomfortable. The carpets were filthy and stains all over. Would not stay again and charged a fortune to stay. The motel is very outdated and very old furnishings. Very disappointed with the stay.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I have shared your feedback with our Housekeeping and Engineering team. please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. With the concept of single use plastic, we are not offering any bin bags inside the bins. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02 88361000 if you wish to discuss this matter in further details. Sincerely, Sovana Bhattarai Front Office Manager

Disgusting Cleanliness and Terrible Service

ملاحظة Tripadvisor 1.0/5

Jason W تقييم TripAdvisor المعتمد

This is the second time my partner and I have stayed at the Mercure, however we were disgusted with the cleanliness of the room, with hairs all over the bathroom floor, sink, shower and bed. We checked out within a few hours rather than staying at the hotel and wrote to the management regarding this. We received an email saying thanks for the feedback and to call to discuss in further detail. We have called 4 times now, with no support at all, 2 times the manager was unavailable (no return call ever) and twice explaining to the assistant (who advised the manager was unavailable) the situation who decided to hang up on us when we said we would cc them in response to the managers email so they had a copy. Unfortunately we will never stay there again and would advise against it for others due to the cleanliness (disgustingness of the room) and lack of feedback response from management (they don't help even if they say they will, we've wasted hours now). The pictures don't even show the extent of the hairs in the bathroom and bed.

Dear Jason, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 028836 1000 if you wish to discuss this matter in further details. Sincerely, Sovana Bhattarai Front Office Manager

RHorne

ملاحظة Tripadvisor 4.0/5

Trek36717479099 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Great staff especially the reception team led by Savana Great location and car park Friendly team in kitchen whom had to deal with alot of rude people; Mini Bar should be complimentary for Diamond Mem

Email confirmation not honoured

ملاحظة Tripadvisor 1.0/5

Robert W تقييم TripAdvisor المعتمد

Fair Trade Case -booked 18 rooms 33 peeps via Accor. Emailed hotel in June & response was room paid in full and confirmed. 4 days from check in & i emailed them & not honouring booking & $1430 more

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في سيدني

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.