诺富特布鲁塞尔市中心酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 3,598 评论

诺富特布鲁塞尔市中心酒店 - Image 1
诺富特布鲁塞尔市中心酒店 - Image 2
诺富特布鲁塞尔市中心酒店 - Image 3
诺富特布鲁塞尔市中心酒店 - Image 4

描述

酒店其他优惠

  • 市中心位置

  • 获得"绿钥匙"认证

  • 直达德布鲁凯尔地铁站

  • 免费高速无线网络

  • 时尚的美食吧、11 间自然采光充足的模块化会议室

我们的客房

预订此酒店
客房 1

酒店位置

诺富特布鲁塞尔市中心酒店

Rue de la Vierge Noire 32, 比利时
1000 布鲁塞尔
比利时

GPS:50.850937, 4.350372

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

GOURMETBAR

我们的菜单就像这座城市一样多样化,包括应季推荐菜肴、国际经典菜肴、当地特色菜肴和当地特色饮品。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  3,598 评论

TripAdvisor 评级  4.2/5  3,811 评论

卓越奖 2025

Hotel with Surprises

Tripadvisor 评级 3.0/5

Alexey M 经 TripAdvisor 认证的评论

Dear Alexey, Thank you for taking the time to share your review. We are pleased that you found our staff friendly and our location convenient for your needs. It is also gratifying to know our commitment to cleanliness met your expectations. However, we are concerned to hear about the issues you encountered during your stay. We apologize for the condition of the room and the bathroom which fell short of our high standards. Furthermore, we regret that the windows were not as pristine as they should be, which prevented you from fully enjoying the view. We also understand the importance of privacy and are disheartened to learn about the disturbance despite the 'do not disturb' sign. Additionally, we take the mishandling of your personal data very seriously and are sincerely sorry for this oversight. We will reinforce our procedures to ensure such an incident does not recur. Finally, we are delighted that you enjoyed the wide selection of our breakfast offerings. Our team strives to provide a diverse and satisfying breakfast experience, and your patience during busy times is much appreciated. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Great location and a decent hotel

Tripadvisor 评级 3.0/5

Kevin G C 经 TripAdvisor 认证的评论

Dear Kevin, Thank you for taking the time to share your review. We are pleased that you found our location to be great, ideally situated in the heart of Brussels with easy access to local attractions and public transport. However, we regret to hear about the challenges you encountered during your stay. We understand the importance of accessibility and comfort for all our guests, and it is concerning to hear that the sink and mirror did not meet your needs and that the bar beside the toilet was not securely fastened. We also apologize for any inconvenience caused by the unavailability of our bar for lunch on the Sunday of your stay. Your comfort and satisfaction are our top priorities, and we value your suggestions as they help us enhance our services. We hope you were able to appreciate the full range of amenities available at Novotel Brussels City Centre, such as our heated indoor pool, fitness room, and the gourmet bar with its terrace, which is a delightful place to relax in the summertime. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

A 2-Star Room in a 4-Star Hotel! So disappointed!!

Tripadvisor 评级 2.0/5

Ronny V 经 TripAdvisor 认证的评论

Dear Ronny, Thank you for taking the time to share your review. We are truly disheartened to read about the issues you encountered during your stay. The condition of the room you describe does not reflect the high standards we strive for. Our rooms, including the deluxe family rooms, typically offer comfort and modern amenities, and we regret that this was not your experience. Regarding the bathroom amenities, we usually ensure that all items are replenished and in perfect working order. We apologize for the oversight with the soap dispenser and the water temperature. Furthermore, we understand your disappointment with the minibar and television facilities. Our executive rooms come equipped with a filled minibar, and we're sorry this was not the case for you. The bed size in our rooms is indeed queen size as mentioned on our website, and we apologize for any confusion regarding this. Our swimming pool is a jet-stream pool designed for relaxation and might seem compact when expecting a larger facility. We apologize if this was not clearly communicated or if it did not meet your expectations. Lastly, the issues with the check-out process and the invoice you received are concerning, and we are reviewing this internally to ensure accuracy and efficiency for our guests. We sincerely apologize for the shortcomings you faced and for not providing the value you rightfully expected for the rate paid. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Excellent location and a great stay in Brussels!!

Tripadvisor 评级 5.0/5

Tourist14705610635 Friends getaway - 经 TripAdvisor 认证的评论

Dear Guest, Thanks for your review about our hotel. We are thrilled to hear that your stay with us was so enjoyable. We are delighted that you appreciated the unexpected upgrade to our executive suites, along with the luxurious Ritual cosmetics and the well-stocked minibar. It is great to know that our fitness facilities met your needs, and that the swimming pool was a hit with the younger guests. Moreover, we are pleased that our Gourmet Bar's offerings and the service provided by our staff enhanced your dining experience. Finally, your recognition of our prime location, close to Brussels Central train station and numerous attractions, is much appreciated. We are proud to offer convenience for those looking to explore the city and beyond. We are hoping to welcome you back in the future. All the best. Marc UYTTERHOEVEN, General Manager

Always a nice stay

Tripadvisor 评级 5.0/5

maithecampbell 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Campbell, Thank you for taking the time to share your review. We're thrilled to hear that your stay with us was enjoyable overall. We are delighted that you appreciated the cleanliness, rapid room service, and the diligent efforts of our cleaning staff to ensure a comfortable stay for you. Our central location certainly makes it convenient for guests to explore the city and visit attractions such as the Rooftop and Banksy Museum. However, we regret to hear about your experience with the swimming pool's temperature not being warm enough. We understand how this can impact your relaxation time, and we apologize for any discomfort this may have caused. Nonetheless, we're pleased that you found the hotel's location to be ideal, allowing for easy access to many city attractions and conveniences, including nearby parking options, even though the hotel does not provide private parking facilities. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

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其他网络用户评价我们的酒店

  • 2,116 评论 9.6/10 位置
  • 2,175 评论 7.6/10 房间
  • 1,956 评论 8.7/10 服务
  • 27 评论 7.3/10 上网
  • 1,063 评论 8.2/10 早餐
  • 840 评论 7.8/10 清洁度
  • 368 评论 6.7/10 游泳池
  • 225 评论 6.8/10 运动休闲

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